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Hard Rock Hotel Penang

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3,035 Reviews from our TripAdvisor Community

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Showing 2,880: English reviews
Georgetown
Reviewed June 27, 2016

Loved the Pizzaria staff. They entertained the children with their pizza making skills. There was very basic selection of ice cream for dessert but the lovely waitress custom made a banana split for the kids. Only down side was the WiFi which was unstable.

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Helpful?
Thank EileenChong75
Singapore, Singapore
Reviewed June 27, 2016 via mobile

Lagoon room ~ great place... easy to miss the entrance though... night market abt 5mins walk away... had a trainee helping us with check-in... takes awhile but still consider efficient... warm and friendly recept... ask for housekeeping (for our extra bed & toiletries) came almost immediate... great breakfast with staff's warm smiles... will consider staying here again... beach was like...

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Thank Racz2406
Barcelona, Spain
Reviewed June 26, 2016 via mobile

Sorry but the wastes in your hotel are spell in the beach few meters away from the hotel, there is no recycling sewerage plant as you mention and that's the reason why the water is polluted. The swimming pool is ok for a hotel for half the rooms and OF COURSE is no need to lie by saying is the...

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Helpful?
Thank joaquin o
hardrockhotelpenang, General Manager at Hard Rock Hotel Penang, responded to this review

Dear Joaquin Thanks so much for taking the time to post a review. You mention there is no sewerage recycling plant. This is absolutely not correct. The Indah Water treatment plant is directly across the road and all of our hotels waste goes to this plant, as does all of the other hotels in Batu Ferringhi. This is currently being...

Penang Island, Malaysia
Reviewed June 26, 2016 via mobile

The pool has slides and water shooters to keep the children happy. Pizzeria has the best tasting pizza, choose from the signature dishes and you won't go wrong. Excellent service by Victor. Live Music performance by Jazzhats on Friday and Sunday nights at the lobby. Not to be missed!

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Thank sonnycheah
London
Reviewed June 25, 2016

Had dinner at the Pizzeria for my father in laws birthday. Great food and service, the staff were very accommodating and brought us food from one of the other hotel's restaurant's menu and and let us stay there for hours! Thanks MG Deva for looking after us!

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Thank koakakola
Perth, Australia
Reviewed June 25, 2016 via mobile

We'd booked to stay for 5 nights in June in a Roxity Kids Suite but decided to leave after 3... HITS: Friendly staff at check in and upon arrival, quick check in process. Room was great, spacious, free movies, play station and my daughter loved having her own little room within ours with toys. Water slides a hit! Great staff...

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2Thank Queenie2108
Miri, Malaysia
Reviewed June 25, 2016

The service upon check-in was good, friendly staff who even gave us a comlimentary upgrade. We stayed during the school holiday, and the pool was very crowded. Still we can see that all the kids are having a rocking good time - too many of them running and screaming everywhere! As parents, we recognized many potential hazards as water was...

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Thank christine389
Singapore River, Singapore
Reviewed June 24, 2016

Lovely hotel at hard rock penang. Everyone was so welcoming. Staffs were always helpfull. Great place for family and couples.Sea view room was kind of blocked by trees (sad). Besides that breakfast was also awsome.

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Thank krishnankumar
Reviewed June 24, 2016 via mobile

I loved this hotel I had a good time staying here. Enjoyed the room pool room. Loved the staff they smiled and greeted guests. Food was great. My most unforgettable experience. You will feel like a rock star staying here the experience is worth the price.

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Helpful?
Thank larraines2016
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear larraines2016, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. We are very glad to read that you had such a great time staying with us. It sounds like you stayed in one of our Lagoon Deluxe Rooms, which are the most popular room in the hotel thanks to...

Kuala Lumpur, Malaysia
Reviewed June 23, 2016

A return to this hotel after 4 years, it is still amazing as it is. I just love the room, it is clean and neat. I just love the pool and it is huge and clean. The beach is much more clean than the first time i came here last time. Great! My kids love the foam party, they had...

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Helpful?
Thank Nonie7808
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Nonie7808, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. We are very glad to read that you had an amazing stay and great that you decided to return to visit us again after four years. We continue to work hard to improve the hotel every year, this year...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
  • Airport Transportation
  • Free Breakfast
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located at the famous Batu Ferringhi Beach in Penang, Hard Rock Hotel Penang is a trendy hotel that sets itself apart from the conventional beach resort; blending rich music culture, contemporary design, and family friendly facilities. The 6-storey hotel boasts 250 rockin' rooms and suites, most of which feature beach frontage. The modern structure is completed with tastefully furnished bedrooms such as sensual guest bathrooms, Sleep Like a Rock(R) signature bed and modern in-room amenities. All rooms are fully equipped with DVD/CD players, 32-inch LCD TVs, iPod docking stations, complimentary Wi-Fi and wired connectivity and an interactive IPTV system. At the Hard Rock Hotel Penang, we serve rockin' food that is suitable for everyone; authentic American cuisine at the world famous Hard Rock Cafe, delicious Italian food at the Pizzeria and Asian and International cuisine at The Starz Diner. Hard Rock Hotel Penang features the largest free-form pool in Northern Malaysian. With a large play area, the pool is a hit with children. We provide facilities for everyone and plethora of fun activities and entertainment all day. Modern, non-traditional design and cutting-edge technology permeates Hard Rock's extensive indoor/outdoor meeting and event space. Anything from intimate private meetings in Penang to spectacular banquets that seats up to 300 guests, Hard Rock Hotel Penang provides extreme Rock Star service to ensure you a rockin' event success. ... more   less 

Additional Information about Hard Rock Hotel Penang

Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $92 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Penang 4.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hard Rock Hotel Penang Batu Ferringhi
Hotel Style:
#2 Spa Hotel in Batu Ferringhi
#2 Romantic Hotel in Batu Ferringhi
#2 Luxury Hotel in Batu Ferringhi
#2 On the Beach Hotel in Batu Ferringhi
#2 Business Hotel in Batu Ferringhi
#3 Family Hotel in Batu Ferringhi
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Questions & Answers

Here's what travelers have asked, with answers from Hard Rock Hotel Penang staff and other travelers.
45 questions
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Questions? Get answers from Hard Rock Hotel Penang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The lower ground rooms has direct access to the pool from the room. If you want sea view, ask for a higher level room.”
 of 5 bubbles overruled23, 2 days ago | Read review
“Amazing stay@ Hard Rock Penang!!!”
 of 5 bubbles , 4 days ago | Read review
“Family with kids (12 yo below) would enjoy staying in Roxy Kids Suite.”
 of 5 bubbles zazack81, 2 weeks ago | Read review
“Music in the lobby is usually done by 10 - 10.30pm so won't matter too much which room to pick. Ocean view is great”
  • View from the Rock Spa gym
 of 5 bubbles DeeJayFrog, 3 weeks ago | Read review
“If u drive there, a little challenge to get parking lot at evening - night time, party time lure crowd. Overall, is an ideal family hotel”
 of 5 bubbles tiffanyl83, 3 weeks ago | Read review
5 of 5
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