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Hard Rock Hotel Penang

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2,667 Reviews from our TripAdvisor Community

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Showing 2,519: English reviews
Melbourne, Australia
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 20, 2015

Good rooms fabulous pool area on the beach with slides for the kids.Great staff always smiling and helpful so much fun.Great breakfast every day with plenty of variety and shuttle bus to town area night markets and great eateries.

Helpful?
Thank Anna C
Queensland, Australia
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 20, 2015

My girlfriend and I visited Hard Rock 2 weeks ago for 4 days for a relaxing holiday and it was amazing. Staff are ALL wonderful and helpful and they are so professional. We had a seaview room with a balcony and what a view!! There's not much at Batu Ferringhi only night markets so if you want to shop don't... More 

Helpful?
Thank Dreamer028
Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 18, 2015

Breakfast session - 6.30am to 11am but we been told that closed at 10.30am. - the food on table were cleared off without being notify and no apologize made by them. - very disappointed on customer service.

Helpful?
1 Thank daphne2727
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Daphne, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. I am sorry to read that you didn't find the service at the hotel to be to your satisfaction. The standard that was displayed to you in regards to breakfast certainly seems to be unfortunate and out of the... More 

Perth, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 16, 2015 via mobile

Fantastic stay at the Hard Rock. Abundance of staff, every one friendly and eager to help. An absolute oasis! Fantastic pool. Amazing happy hour "11-5"...it would be rude not to! Only bad thing...the sand was quite coarse (I have very sensitive feet). Entertainment great in the lobby and the "Cafe". Pity the beach was polluted due to building works...but can't... More 

Helpful?
1 Thank Aussie_A_Family
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 15, 2015

When we arrived to this hotel we had 3 rooms. 2 of the rooms were fine. My room however was very dirty. The towels were dirty and there was a bad smell. We notified the duty manager, she was great. She offered to move our room the next day as all the rooms were fully booked. She moved us to... More 

Helpful?
Thank Nkanda1
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 15, 2015

Excellent stay for my short vacation. You should book in advance as normally it fully book during weekend. The best pool kids. Breakfast a lot of variety from western to local dishes. Will visit the hotel again.

Helpful?
Thank Mohd H
Kuala Lumpur, Malaysia
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 15, 2015 via mobile

Stayed here with 3 families during the Merdeka weekend. Due to the long holidays, hotel was on full house. Our room was ready after 3pm & we waited for about 1/2 hour only. Our kids had plenty of activities to do during our stay. The pool was the real attraction for kids with cool slides. Even with full capacity of... More 

Helpful?
1 Thank JoNunis
Perth
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 15, 2015

My room was delightful, clever bathroom detailing made the space look bigger, window seat a nice touch, great food, with large servings, great service, excellent pool! I would stay here again in a heartbeat. Very cool kids rooms and pool area.

Helpful?
Thank Sue_Goesatraveling
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 14, 2015 via mobile

Great stay for family members with children & baby , convenient to night market and restaurants, sleep with comfortable room, but toilet very small and a bit scary because Elvis Presley watching me shower, Rock Cafe food very delicious yummy and at the lobby staff friendly, will go again!

Helpful?
Thank Emily L
Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed September 14, 2015

The Hard Rock Hotel Penang's only connection with the excesses of seventies and eighties culture is the continuous loop of soft rock music piped incessantly through ubiquitous speakers. The place is littered with rock memorabilia, patently false. Weird sub-Tussaud statues of the Beatles, which bear more than a passing resemblance to Jeddi warriors, welcome you to the chaotic reception desk.... More 

Helpful?
Thank ThomLoveless
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
  • Free Breakfast
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located at the famous Batu Ferringhi Beach in Penang, Hard Rock Hotel Penang is a trendy hotel that sets itself apart from the conventional beach resort; blending rich music culture, contemporary design, and family friendly facilities. The 6-storey hotel boasts 250 rockin' rooms and suites, most of which feature beach frontage. The modern structure is completed with tastefully furnished bedrooms such as sensual guest bathrooms, Sleep Like a Rock(R) signature bed and modern in-room amenities. All rooms are fully equipped with DVD/CD players, 32-inch LCD TVs, iPod docking stations, complimentary Wi-Fi and wired connectivity and an interactive IPTV system. At the Hard Rock Hotel Penang, we serve rockin' food that is suitable for everyone; authentic American cuisine at the world famous Hard Rock Cafe, delicious Italian food at the Pizzeria and Asian and International cuisine at The Starz Diner. Hard Rock Hotel Penang features the largest free-form pool in Northern Malaysian. With a large play area, the pool is a hit with children. We provide facilities for everyone and plethora of fun activities and entertainment all day. Modern, non-traditional design and cutting-edge technology permeates Hard Rock's extensive indoor/outdoor meeting and event space. Anything from intimate private meetings in Penang to spectacular banquets that seats up to 300 guests, Hard Rock Hotel Penang provides extreme Rock Star service to ensure you a rockin' event success. ... more   less 

Additional Information about Hard Rock Hotel Penang

Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $94 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Penang 4.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hard Rock Hotel Penang Batu Ferringhi
Hotel Style:
#2 Luxury Hotel in Batu Ferringhi
#2 Romantic Hotel in Batu Ferringhi
#2 Business Hotel in Batu Ferringhi
#2 On the Beach Hotel in Batu Ferringhi
#2 Spa Hotel in Batu Ferringhi
#3 Family Hotel in Batu Ferringhi
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