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Hard Rock Hotel Penang

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2,502 Reviews from our TripAdvisor Community

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Showing 2,361: English reviews
Singapore, Singapore
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 30, 2015 via mobile

Booked 2 rooms by fone, Operator is friendly, check in was fast and was let in early. Booked the cabana for RM 90 it was really worth it. Just accross The Cabana was our rooms so we swam back and forth. The kids had so much fun doing that. Room was suberb!!! Very clean. Everything u need is there. Just... More 

Helpful?
Thank bakhtiarqwtoo
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Bakhtiarqwtoo, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. Although we are very glad to see that you enjoyed your time at the hotel, we are sorry that you didn't find the experience rocking, which is what we always strive to achieve with every guest that stays with... More 

Kuala Lumpur, Malaysia
Level Contributor
94 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed June 30, 2015 via mobile

When we arrived at the hotel at 2:10pm the room was not ready. The front office staff was not very friendly when I asked if the room would be ready by 3pm. The lobby was small, so when we were waiting, many guests were waiting for their rooms too. I booked a lagoon deluxe which was connected to the pool... More 

Helpful?
Thank SoniaBali
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Sonia, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang and it is great to read that you enjoyed your stay with us; especially that your children had fun with the facilities we offer. From the reading your review, I am concluding that you stayed over a very busy... More 

London
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 30, 2015 via mobile

Great hotel for a family getaway. Everything exceeded expectations. Great friendly service staff at check-in, by the pool, in the shops and even the kids club. Room was spacious and clean with pleasant decor. Breakfast was nice with sufficient variety and decent quality. Lots of fun at the pool side for children. Great massage at the spa too. Will definitely... More 

Helpful?
Thank LondonWilmar
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear LondonWilmar, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. It is fabulous to read that you enjoyed your stay with us, and that you found all elements of your stay to your satisfaction. We pride ourselves on the products and services we provide to our guests, and our... More 

Kuala Lumpur, Malaysia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 30, 2015 via mobile

From the start til the end, my 4yo didn't want to leave the hotel. Even asked us to extend our stay. Very Rock &Roll decor. Staff was as expected but nothing special. We stayed on Royalty level so had nice and quiet time away from the bustle. But as it was peak holiday period, we pretty much just manage on... More 

Helpful?
Thank Nicole L
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Nicole, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. It is great to read that you had a fun time at the hotel, and that your child was having such a good time she wanted to move in! Also good to know that the Rock Royalty lounge was... More 

Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 30, 2015 via mobile

Wife and I spent 5 nights in May. Stayed in lagoon view room which was probably the best choice of room. Walk from your room onto deck and onto pool. This is. Kid friendly resort so expect lots of kids. Breakfast was terrible. It would suit someone with a hangover or kids. Chicken nuggets, pizza and donuts! Amongst your general... More 

Helpful?
Thank LeighBrooke
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear LeighBrooke, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. Although I am glad to read that you found the staff at the hotel friendly and polite, overall it seems that you were disappointed with your stay at Hard Rock Hotel Penang and for that we apologise. Indeed the... More 

London
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 29, 2015

Had a great stay here - good facilities. The food and drinks are expensive but I think all the resorts are along the strip. Would recommend for families for sure! Water slides are great fun and the kids club seemed to be enjoyed!

Helpful?
Thank Benny1979
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Benny, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. We are very glad to read that you enjoyed your stay with us, and found the facilities to be up to your expectation. It's especially pleasing that your family and kids enjoyed their time here, and that you were... More 

Penang Island, Malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 29, 2015

Wonderful service by Kerrie during the dinner. It was wonderfully prepared with candles, decoration and roses. Perfect for my proposal (she said yes!) The location was perfect to view the setting sun. Kerrie and other staff were extremely friendly and I especially liked the cakes ;) Thank you for making the dinner a memorable and romantic environment! Recommended for all... More 

Helpful?
Thank sonnycheah
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Sonny, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. We are so glad that you had a wonderful cabana dinner, and of course that your fiancee said "yes" to your proposal. We are honoured that we could be a part of that special event for you two, and... More 

Malaysia
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 26, 2015 via mobile

We stayed at level 4 facing the beach and HRC pool. We loved it ! Our last night we left our balcony sliding doors opened and slept with the sounds of waves from the beach. Very soothing and calming. We regret we didn't do it earlier for previous nights. The breakfast spread,i will say below average. Because i saw a... More 

Helpful?
Thank dreamiegurl
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Dreamiegurl, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. I am very glad to read that you enjoyed your stay with us, and that you were able to sleep soundly with the sounds of the waves crashing on the nearby sand. It is indeed a very relaxing part... More 

Kuala Lumpur, Malaysia
Level Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed June 25, 2015

Hard Rock Penang really open my thoughts towards Hard Rock chain. This made me feel positive and like this brand very much. First class service from staffs, good food and good place. The bands at night (at the lobby) make this hotel different to others. We did not visit the Cafe' since we have a kid along with us. My... More 

Helpful?
Thank SophiaKL
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Sophia, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. We are very glad that you enjoyed your stay with us, and you have discovered a hotel chain which suits your needs well! It is great to read that you found the service from our team to be of... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 25, 2015 via mobile

We had a wonderful time at HR club room..the staff wei wei n chan were wonderful.. The rooms are beautiful n huge...facing the pool n sea... We had an unpleasant experience at starz restaurant but that didnt dampened our stay.. No regrets shortening our stay at hotel jen penang to stay longer at hard rock. .. Seriously its Rockz!!!we will... More 

Helpful?
Thank Una K
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Una, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. We are very glad that you enjoyed your stay with us, and that the service you received in the Rock Royalty Lounge was to a high standard. It is also great that you found the rooms to your satisfaction,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
  • Free Breakfast
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located at the famous Batu Ferringhi Beach in Penang, Hard Rock Hotel Penang is a trendy hotel that sets itself apart from the conventional beach resort; blending rich music culture, contemporary design, and family friendly facilities. The 6-storey hotel boasts 250 rockin' rooms and suites, most of which feature beach frontage. The modern structure is completed with tastefully furnished bedrooms such as sensual guest bathrooms, Sleep Like a Rock(R) signature bed and modern in-room amenities. All rooms are fully equipped with DVD/CD players, 32-inch LCD TVs, iPod docking stations, complimentary Wi-Fi and wired connectivity and an interactive IPTV system. At the Hard Rock Hotel Penang, we serve rockin' food that is suitable for everyone; authentic American cuisine at the world famous Hard Rock Cafe, delicious Italian food at the Pizzeria and Asian and International cuisine at The Starz Diner. Hard Rock Hotel Penang features the largest free-form pool in Northern Malaysian. With a large play area, the pool is a hit with children. We provide facilities for everyone and plethora of fun activities and entertainment all day. Modern, non-traditional design and cutting-edge technology permeates Hard Rock's extensive indoor/outdoor meeting and event space. Anything from intimate private meetings in Penang to spectacular banquets that seats up to 300 guests, Hard Rock Hotel Penang provides extreme Rock Star service to ensure you a rockin' event success. ... more   less 

Additional Information about Hard Rock Hotel Penang

Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $100 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Penang 4.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hard Rock Hotel Penang Batu Ferringhi
Hotel Style:
#2 Luxury Hotel in Batu Ferringhi
#2 Romantic Hotel in Batu Ferringhi
#2 On the Beach Hotel in Batu Ferringhi
#2 Business Hotel in Batu Ferringhi
#2 Spa Hotel in Batu Ferringhi
#3 Family Hotel in Batu Ferringhi
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