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Hard Rock Hotel Penang

Travelers' Choice award winner
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Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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2,356 Reviews from our TripAdvisor Community

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Showing 2,222: English reviews
Singapore
1 review
5 of 5 stars Reviewed 5 days ago NEW

From the service to the experience. Arrangements of the airport transfer, flowers in the room, complimentry birthday cake even though belated, cleanliness of the room, amazing facilities, ambience of the hotel is at my maximum expectation.

Review collected in partnership with this hotel

Helpful?
Thank nuramirah r
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear nuramirah, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. We are very glad to read that you had such an awesome stay, and that every was to your hopes and expectation. The hotel prides itself on the rocking service it provides to our guests, and we are very... More 

Perth, Australia
1 review
3 of 5 stars Reviewed 5 days ago NEW

Staff friendly, food was only ok more catered for other cultures and very slow. Little out of the way but Hard Rock provides free bus into Long Beach which was good. Pool was nice and Rock spa was great! Numerous times I had difficulty with my swipe card. Level smelt of cigarettes and even when trying to sleep I thought... More 

Review collected in partnership with this hotel

Helpful?
Thank brenchleyb
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear brenchleyb, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. I am sorry to read that there were some aspects of your stay that didn't rock your world. Although it is good to see that you found the service to be friendly, I am sorry that you found the... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

This band rocked me up and down! Side ways! Unlimited Jkt from Indonesia they played at hard rock Penang. I'm a musician myself from Pakistan. I rate the ban unlimited Jkt the best band of the month with 5 stars out of 5. Shumraiz awan! They should play again in kl as I live here! Haha

Helpful?
Thank Shumraiz A
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Shumraiz A, Thank you for taking the time to write a review of your recent visit to Hard Rock Hotel Penang. We are very glad to read that you enjoyed the performance of our current resident band, Unlimited. This band is rocking the stage in July and August, and will then be replaced with another band called SkyHigh who... More 

Perth, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

The Hard Rock Hotel Penang B/F is the best hotel we have encountered in quite a few family holidays. The Rooms were large and clean with great furnishings and lighting. The service was excellent but in a very friendly and informal manner. The pool area is a sensation that gives just about everyone the space and amenity required, from the... More 

Review collected in partnership with this hotel

Helpful?
Thank MCDCK
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear MCDCK, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. We are very glad to read that you and your family had such a great time with us, and that your stay with us was your best holiday so far! The hotel is designed to ensure that adults and... More 

Kuala Lumpur
1 review
5 of 5 stars Reviewed 6 days ago NEW

Cool Hotel - Always been and always were. Stayed many times and will not stop doing so. The fun is always there, from the entrance right to the pool. Good people, good food, good staff and excellent room.

Review collected in partnership with this hotel

Helpful?
Thank shamsalina
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear shamsalina, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. We are very glad to read that you found the hotel to be so cool, and that we are your preferred destination in Penang. We love to ensure that the hotel is one with a difference, and a casual... More 

Kuala Lumpur, Malaysia
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

room was spacious, only the bathroom little bit small. The pool was great and easy access to the beach. Food and beverage was good, not so pricey. Staff service was great! Surely will come back again.

Review collected in partnership with this hotel

Helpful?
Thank Lawrence N
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Lawrence, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. We are very glad to read that you had a great stay with us, and found the hotel comfortable, friendly and good value. We are always pleased to see that our guests are satisfied with the service our team... More 

Glasgow, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago NEW

Generally a decent stay for myself and family (5 adults, 3 children). Daytime activities were very poorly organised, signs displayed a list of activities, but these didn't happen. We're still waiting for the Basketball challenge to start. My children got bored of kids club very quickly, it was the same list of activities each day, no variation! The teens club... More 

Review collected in partnership with this hotel

Helpful?
Thank Derrick F
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Derrick, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. Although we are glad that overall you and the family enjoyed your stay at the hotel, we are sorry there were some areas of the experience that disappointed you. Your feedback about the activities, the Kids Club and the... More 

Perth, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My family loves staying at the Hard Rock Hotel at Penang. Each time we stay we choose to get the Rock Royalty level amenities. This certainly makes a difference to our stay having exclusive access to the morning breakfast; afternoon tea and great canapes and cocktails in the evening on Level 6. The staff on Level 6 are great, special... More 

Helpful?
1 Thank Peter B
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Peter, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. We are very glad to read that you and your family had such a rocking stay with us! The hotel has consistently been awarded for being a fantastic family destination hotel, and we think with our wide range of... More 

Bandung, Indonesia
1 review
5 of 5 stars Reviewed 1 week ago

first time visit to hardrock hotel batu feringih nice hotel .nice service.nice people.nice pool kids will love it .the breakfast have many kind food.cek in time in hardrock hotel 3 pm and i arrival 11am they now i have a baby and they help me for get the room faster .love the service

Review collected in partnership with this hotel

Helpful?
Thank alexanderchandra
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear alexanderchandra, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. We are very glad to read that you and your family had such a great stay with us. Also fantastic to see that our team were able to anticipate your needs, and check you in as quickly as possible.... More 

Newcastle
1 review
5 of 5 stars Reviewed 1 week ago

We have thoroughly enjoyed our stay. All the hotel staff are very friendly and helpful. The Roxity Suite and swimming pool are fantastic .Varieties of selection for breakfast too. Thank you very much!

Review collected in partnership with this hotel

Helpful?
Thank 2lohl
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear 2lohl, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. We are very glad to read that you and your family had such an enjoyable stay at the hotel. The Roxity Kids Suite is an ideal room choice for families with young children, with the extra space for the... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
Hard Rock Cafe Penang
Hard Rock Cafe Penang
Cuisines: American, Bar, Central American, South American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Free Breakfast
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located at the famous Batu Ferringhi Beach in Penang, Hard Rock Hotel Penang is a trendy hotel that sets itself apart from the conventional beach resort; blending rich music culture, contemporary design, and family friendly facilities. The 6-storey hotel boasts 250 rockin' rooms and suites, most of which feature beach frontage. The modern structure is completed with tastefully furnished bedrooms such as sensual guest bathrooms, Sleep Like a Rock(R) signature bed and modern in-room amenities. All rooms are fully equipped with DVD/CD players, 32-inch LCD TVs, iPod docking stations, complimentary Wi-Fi and wired connectivity and an interactive IPTV system. At the Hard Rock Hotel Penang, we serve rockin' food that is suitable for everyone; authentic American cuisine at the world famous Hard Rock Cafe, delicious Italian food at the Pizzeria and Asian and International cuisine at The Starz Diner. Hard Rock Hotel Penang features the largest free-form pool in Northern Malaysian. With a large play area, the pool is a hit with children. We provide facilities for everyone and plethora of fun activities and entertainment all day. Modern, non-traditional design and cutting-edge technology permeates Hard Rock's extensive indoor/outdoor meeting and event space. Anything from intimate private meetings in Penang to spectacular banquets that seats up to 300 guests, Hard Rock Hotel Penang provides extreme Rock Star service to ensure you a rockin' event success. ... more   less 

Additional Information about Hard Rock Hotel Penang

Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $103 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Penang 4.5*
Number of rooms: 250
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Also Known As:
Hard Rock Hotel Penang Batu Ferringhi
Hotel Style:
#2 On the Beach Hotel in Batu Ferringhi
#2 Spa Hotel in Batu Ferringhi
#2 Luxury Hotel in Batu Ferringhi
#2 Romantic Hotel in Batu Ferringhi
#2 Business Hotel in Batu Ferringhi
#3 Family Hotel in Batu Ferringhi
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