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Hard Rock Hotel Penang

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2,663 Reviews from our TripAdvisor Community

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Showing 2,515: English reviews
Yong Peng, Malaysia
1 review
4 of 5 stars Reviewed 2 days ago NEW

overall is good, Spacious room , room design, food, service and etc. however, i though housekeeper will automatic do the room cleaning service. the front desk staff is helpful when i lost the keycard in swimming pool.

Review collected in partnership with this hotel

Helpful?
Thank ChinXiang
A TripAdvisor Member
3 of 5 stars Reviewed 2 days ago NEW

Sliding door concept on the bathroom with no glass wall makes for sounds and smells escaping into the bedroom. Extra bed mattresses are really old and practically concave into the box spring layer. I had the mattress changed once with no improvement.

Review collected in partnership with this hotel

Helpful?
Thank A TripAdvisor Member
Shah Alam, Malaysia
Level Contributor
8 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

nice place to bring children for holiday due to the size and safety the hotel provide for the swimming pool....and lots of party going on during my visit... not a boring place.... the the hard rock restaurant please book early.... it's alway full house..

Helpful?
Thank syahrul n
KL
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From check-in to check-out, it was a breeze. The staff were exceptional with their hospitality and genuine friendliness. A special shout out for Sven who was polite, attentive and very personable and also to John, the GM, who we had the pleasure of meeting. He was always visible and ensuring that everything was running smoothly. Children enjoyed the pool area... More 

Helpful?
Thank summerskye3
1 review
2 of 5 stars Reviewed 3 days ago NEW

Booking was a drama, was asked to top up pre pay for charges even though I had already given a credit card security deposit, security asked my husband to prove he was staying here while waiting for me in the toilet (although the public are allowed to enjoy the cafe too) and generally hap hazard service. This is a very... More 

Helpful?
Thank Kirsten S
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

we stayed for 2 nights..room tv infotainment has a wide variety of movies..room still good n clean after 4 years of revisiting.spacious lounge..my sons n niece enjoy themselves at the kids waterslide..sadly the kids room only allow children age from 4 to 10..i have 2 sons age 5 and 1..my nieces are age 6 and 2..at the end we ended... More 

Helpful?
Thank Andrew O
Shah Alam, Malaysia
1 review
4 of 5 stars Reviewed 3 days ago NEW

Spacious room with nice seaview, fun slides & pool area for kids. Our 4y.o daughter enjoyed herself with activities at the kid's club which is free! The only downside is the beach area is really dirty.

Review collected in partnership with this hotel

Helpful?
Thank eliss101
Puchong, Malaysia
1 review
5 of 5 stars Reviewed 4 days ago NEW

All your crew made us feel like customers always comes first. Overall 99% satisfied. There was an incident where I was dissapointed, abit. I arrive at 4pm, driving, looking at parking, there was none. I went to the back of the hotel for parking and the guard say I can't park. I say I wanto park and check in. He... More 

Review collected in partnership with this hotel

Helpful?
Thank Yoon Teik Y
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The accommodation was splendid. Whoever design this hotel nailed it. We always wanted to try out this hotel for many years finally did for a night. My 2 year old son enjoyed the pool very much and so am I and my wife. We tried the pizza on one of the restaurant, was very filing and made our day. Breakfast... More 

Helpful?
Thank Dharmavilasan B
Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 4 days ago NEW

My husband and my three kids, especially, had the time of their lives at HRHP. We love how we don't need to get out of the premise to get our neccessities like food, toiletries etc. We love all the staff who have assisted us throughoiut our four days stay there. We stayed at the Rock Royalty Seaview Deluxe with Balcony.... More 

Review collected in partnership with this hotel

Helpful?
Thank linawatiadnan
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
  • Free Breakfast
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located at the famous Batu Ferringhi Beach in Penang, Hard Rock Hotel Penang is a trendy hotel that sets itself apart from the conventional beach resort; blending rich music culture, contemporary design, and family friendly facilities. The 6-storey hotel boasts 250 rockin' rooms and suites, most of which feature beach frontage. The modern structure is completed with tastefully furnished bedrooms such as sensual guest bathrooms, Sleep Like a Rock(R) signature bed and modern in-room amenities. All rooms are fully equipped with DVD/CD players, 32-inch LCD TVs, iPod docking stations, complimentary Wi-Fi and wired connectivity and an interactive IPTV system. At the Hard Rock Hotel Penang, we serve rockin' food that is suitable for everyone; authentic American cuisine at the world famous Hard Rock Cafe, delicious Italian food at the Pizzeria and Asian and International cuisine at The Starz Diner. Hard Rock Hotel Penang features the largest free-form pool in Northern Malaysian. With a large play area, the pool is a hit with children. We provide facilities for everyone and plethora of fun activities and entertainment all day. Modern, non-traditional design and cutting-edge technology permeates Hard Rock's extensive indoor/outdoor meeting and event space. Anything from intimate private meetings in Penang to spectacular banquets that seats up to 300 guests, Hard Rock Hotel Penang provides extreme Rock Star service to ensure you a rockin' event success. ... more   less 

Additional Information about Hard Rock Hotel Penang

Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $95 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Penang 4.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hard Rock Hotel Penang Batu Ferringhi
Hotel Style:
#2 Spa Hotel in Batu Ferringhi
#2 Business Hotel in Batu Ferringhi
#2 Luxury Hotel in Batu Ferringhi
#2 On the Beach Hotel in Batu Ferringhi
#2 Romantic Hotel in Batu Ferringhi
#3 Family Hotel in Batu Ferringhi
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