We were due to stay 3 nights but have cut it short to half a day.. Restaurant -The main lunch restaurant is open from 1pm to 2:30pm... that gives me 90mins to order and eat my food. -The beach restaurant charged us 84€ for 2 sandwich and 1 bottle of water (the shrimps in the sandwich were off and I had to take gaviscon..) -Only 1 restaurant is open for dinner Beach: -The beach by the restaurant isn't white and sandy as seen in the pictures of the hotel. -Kids screaming and running everywhere -Jellyfish and plastic washing up on the beach -Dont expect 5* service.. "here's your towel and put them in the black bin when you leave" -The other beaches of the hotel don't have any service. You need to get a towel at the Spa centre that is not open all the time, to be able to get a towel for the day. Rooms: -Beautiful view on to the sea but our room was located right above the restaurant, so we had the fumes of the kitchen during the lunch service. -The A/C smelt of humidity and the air filters haven't been changed in a very long time -The bathroom is small with a hop in hop out bathtub/shower situation -The room is a buzzkill and definitely not romantic.. (if you know what I mean) -There are no charging plugs in sight so I had to unplug the lamp to charge my phone -The mini bar has a fee of 5euros for a 30cl water bottle -The walls are very thin and you can hear what the next door neighbour is doing in the bathroom. Overall Property: -Rundown and understaffed -The buggy rental fee makes no sense at all.. 100€ for 11hours rental, 40€ for 1hour rental -Walking to find some beaches there is dog poop along the pathway and horrible trash smell -As some guests don't check out in time, the rooms for the new guests aren't available in time.. We want to thank Noemi at the bar for her kind help and to the SUPERSTAR woman behind the reception Clarosa ! Honestly, she deserves a pay rise. The setting is beautiful but SIX SENSES NEEDS TO COME IN ASAP AND SAVE THIS PLACE !!!!…
Super nice ! Just beautiful island and hotel! We had see view room , which is quite big and with super big bed and cool balcony! It’s a paradise…Restaurants are super tasty and breakfast is top ! We were beginning of a season, not many visitors and it felt so so good ! I would recommend this place ! I wish to come back !
Let me begin by saying that the room had a very strong smell of humidity as soon as we walked in. The sheets felt damp, our clothing after being stored in the closet felt damp and smelled bad. Every time we took a shower the bathroom became a steam room as there was just a tiny window and no A/C nor a fan for air to circulate and became extremely dangerous and slippery as the flooring is made out of glossed tiles. The bottom of the shower has visible signs of mold. The service has been terrible. Before getting there we asked multiple times if we could book a car and the ferry/boat to take us to the hotel from the airport and they kept saying we had to call closer to arrival date which ended up being arranged the night before we got there. Additionally, as soon as we got to the hotel’s front desk we asked if we needed to make reservations for a specific restaurant we were interested in and they said it wasn’t needed, that we could’ve just asked the next day, once we went and asked the morning of the same day they said there was no availability. Our mini bar was never restocked in 3 nights we stayed, there was no soy, oat or almond milk for breakfast. Furthermore, the day we decided to take the ferry to Piantarella the hotel didn’t advise us that there were not going to be taxis at our arrival and didn’t offer to book any which resulted in us having to walk 6km on the side of the road with no pedestrian side walk to reach Bonifacio. When it was time for us to leave the said they would arrange the transfer to the airport for us. It is approximately €200 per room, although you pay for the service you are obliged to conform to their decision of time as you ride with other guests from the hotel and you cannot pick the time you want to leave, they arrange it for you. My international flight departed at 4:25 pm and they are arranged the transfer to leave from the hotel at 2:30 pm. From the hotel to the airport it takes approximately 45/55 minutes. Which means that if there is a slight delay for any reason I would miss my flight because of their poor arrangements. So I decided to organize the transfer on my own and take the public ferry that only has a few time slots and get to the airport 4 hours in advance. I have to say I won’t be coming back and I won’t recommend this hotel to any of my friends or colleagues. Very disappointed.…
Stayed for 2 nights. It is not luxury,dated tired bedrooms ,awful bathroom, no separate shower,stand in the bath effort! Chipped floor tiles ,absolutelynothing in the bedroom,not even a note pad and pencil,information book etc. Breakfast was the only decent thing. Had a very weak mediocre massage in the spa. It's one of the weirdest places we have ever stayed,the island doesn't feel luxury in any way, its just a few houses svaytered around but mainly derelict and half built abandoned buildings. Would never stay again and advise a trip somewhere else,its honestly not worth it.
Cavallo is an idyllic and beautiful island. Unfortunately the hotel is no longer run in a first class way and I could not in good conscience recommend staying here (especially at these prices). For example, there is a ferry that takes you to the island. We called the hotel bc we were 3 mins late (after a 17 hour flight from California that wasn't so bad). The hotel assured us they would contact the ferry and make sure they would wait those three minutes. The ferry said no one ever contacted them, they left without us, and the hotel charged us 150 euro to get to the island. This was not a pleasant introduction, but it represented the overall service level of the hotel. This hotel seems like it would have been a dream when it opened 26 years ago, but it is badly in need of a refresh and remodeling - everything from the furniture, to the paint is crumbling, and the quality of customer service has gone down hill. I would not recommend coming until the place has experienced new management. Messages to the front desk manager, Isabella, simply went unanswered.…
The island and surroundings are amazing, but I have never had such terrible service. We had various encounters with the staff, most of whom didn’t seem to know what was going on, nor cared much. But my biggest complaint is with the final bill—they never gave us the final itemized bill, claiming the computer system was down. I had to chase them for 2 weeks to get it, only to find there were errors and incorrect extra charges. Now they are not replying to explain/refund these charges. I have emailed over 5 times with zero response. Totally unacceptable from what claims to be a luxury, high end hotel. I will NEVER go back here and would never recommend to anyone based on their total lack of respect and regard for their clients.
Travelled as a couple, stayed a night either side in Bonifacio which was just beautiful. Transfer to island via hotel launch was fun, met by hotel staff at the quayside for the very short buggy ride to the hotel. Absolute tranquility and superbly comfortable room with the widest bed imaginable. Excellent breakfast from plentiful buffet of top quality ingredients. Dining options limited to hotel terrace restaurant or the hotel’s beach bar. Great fish/shellfish selection with some imaginative pasta based dishes simply served with great fresh tomato and seafood. Very good wine list of Corsican, French and Italian wines. Great value by London restaurant comparison. Buggy hire for a day out picnicking at the peaceful bays around the island is a must. For a great visit La Ferme restaurant, great service and excellent food/cocktails/wine but at eyewatering prices. We decided it was worth it though as a special treat as part of a really enjoyable holiday. …
An amazing island no car, a natural paradise, the hotel rooms are large and fully equipped with TV ,aire condition, and a fantastic view on the mediteranee sea. Excellent restaurant with a nice a la carte menu. Price are OK considering we have fresh fish
We were there in the preseason. Means: One has the island almost to itself, the maquis flowers, it is pleasantly 25 ° warm, the water is radiant turquoise, the hotel staff is very relaxed. (And yet very prudent). Our room (number 30) was very spacious, with a covered balcony, tip-top maintained. Our week there was a dream: starting from the great location, to the fantastic dinner in the restaurant (star level) to the bar. Giacomo is a magician, he not only has the best spirits, he is also the good spirit of the bar . Only the indoor pool seemed too small. We will be back, probably next year in September
we were there 3 full days 4 nights late september just - 1 week- before the island close down very nice hotel but Nothing to do except going to the nearby beach 100 meter belonging to the hotel , or renting an electric car ( late sept cost 130€ from 9 am to 4 pm) to drive 700m or 1 km to go to one of the 2 totally desert beach none are equip with nothing the hotel beach ( sand ) has its on pizza restaurant but few things to eat ( good stuff ) NO umbrella ( forbidden) on beach also 8 cabana on rear of beach = to get one better be there - late september - by 10.30 main restaurant ( only night ) good food but only ONE menus noon and night and the same every day all of september ......... !!!! once your rent a club car to do complete tour of island at 20 km/hr takes 30 minutes then what wifii most commun area , but work slow in room , your mobile is hook on the italian network 200 miles away , not on french one 10 miles away !!! the employees speak 99% mostly in italian a few english , a few in french shopping NONE except the hotel store at ridiculous price the harbour store = almost inexistant NONe really open there is one grocery story with 10 bottles of corsica water , 10 bottles of local wine , a few bag of pasta and 3 packs of biscottes fresh Bread on order that's it , but closed from saturday noon until monday evening !!!!! the harbour restaurant mostly drinks & icecream and sandwiches and 2 type of american burger but as nobody eat there we let you guesssss ......... harbour itself very well equiped all electric plugs work , all water tape work all fitting devices are in good shape the quay and very long protection jetty in perfect shape , the road on all jetty are in perfect condition this harbour is mostly full from mid july until august 18/20 that it .. after 95% empty there is a boat shuttle from mainland ( corsica Is. ) bonifacio 30 ' and from nearby jetty 8 miles away , plus the hotel shuttle going to Corsica nearby jetty ( 15' ) on demand and to Sardinia (40' /45' ) we took the private helicopter service both ways ( 4 persons , up to 5 ) from Figari airport , flight time 8 ' good view over coastal , they wait for you at the plane arrival , the helico is 200 meter away from the planes ( did an outstanding job both way ) as we have to stop and work one full day in ajaccio we did return cavallo is. to ajaccio 25' instead of boat shuttle 10/15' plus taxi (20/25' ) to airport plus car rental and 3 hr drive off season the hotel come to pick you up at helico pad ( different from villa owner pad ) for a 5' ride to hotel it is on the old airstrip which was close down ( 18 years ago ) because of unlawful use in the nineties ....... otherwise you come out of airport , grab a taxi 25' ride € to nearest boat shuttle jetty € , wait , then depend on sea 10' /12' ride plus 3' ride to hotel room seaview N° 27 the last at the end of hotel ( 200meter ) nice balcony nice bathroon with a huge rock inside the other one 52 no official sea view ( but in fact with a seaview and almost private mini tiny beach 10 meter away) the huge suite ( and only one !! ) is 5 / 7 meter away from restaurant, therefore during pick season , might be noisy the two inside room the phone to call reception didnot work they said normal it was not repair before the season lolllll you could go snorkelling and may be diving but not easy to manage it ....... the view from the night restaurant on the small all private rocks harbour in front is rare the hotel has also a building of apartment for rent behind 60/70 meter away their is very ugly mobile home hidden under camouflage nest , 200 meter away for workers near a wavy stone beach with an old broken cement jetty ...... the private home or villa are the most part well hidden , quite a few were burn or burst by the local m...... ( italian or corsican ... ) and left as is . .. a few were start never finish ...those you can see well lolll…
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