We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hacienda Hotel Santo Domingo

Certificate of Excellence
Book on TripAdvisor
in partnership with
Trusted partner. We work with Cancelon to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hacienda Hotel Santo Domingo
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

283 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 158: English reviews
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Really nice place and super friendly host. Sleept in a modern bungalow made from an old chicken House. Our host had for sure spend a lot of time making this hotel nice and cozy. Easy to recommend to other people who are visiting Izamal or just passing through! 😉

Helpful?
Thank Kasper S
Friday Harbor, Washington
Level Contributor
159 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 stars Reviewed March 6, 2016

We had heard good things about the hacienda and wanted to give it a try. Our only regret is we didn't spend more time there. Upon arrival through the gated entrance, you are greeted and checked in with a welcome drink. The grounds are spacious and filled with animals, especially dogs and goats. The bar/restaurant area is by the pool... More 

Helpful?
1 Thank gbruels
Seattle, Washington
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 18, 2016 via mobile

Quite a find, grounds were beautiful, room was lovely. Everything was wonderful. Welcome drinks on arrival is always awesome. Dinner and breakfasts were great. Harold and Sonja are amazing hosts and have done a great job with their little oasis. Would definitely return.

Helpful?
1 Thank Singyn H
Victoria, Canada
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed February 15, 2016

The hotel is located in an old Hacienda situated on 32 acres of land on the edge of Izamal. The room was large and very comfortable. There was a great bathroom with a wonderful shower. It was quiet and very well equipped. We had a delicious dinner in their poolside restaurant. The service was very good and helpful and we... More 

Helpful?
2 Thank keithandhelen3
Chapel Hill, North Carolina
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed February 12, 2016

I know this is a long shot but the universe has a way of working . . . First of all, visit Izamal. It is a sweet village, a magic pueblo, one of the few we have seen that deserves this title. There are very few tourists, ruins are right in town, people are friendly, and food is good. And... More 

Helpful?
1 Thank Entrada7
Fort Lauderdale, Florida
Level Contributor
5 reviews
5 of 5 stars Reviewed January 25, 2016

I have been staying in this lovely hotel twice and it was always an awesome experience. The property and rooms are very clean, quiet and the staff is friendly. The owners make you feeling like home. This place has the perfect balance between comfort and nature. The food is tasteful and fresh, In general I recommend this hotel, But if... More 

Helpful?
Thank Hoffman_Abeil
IZAMAL S, Owner at Hacienda Hotel Santo Domingo, responded to this review

Thank you very much for your great review. We always try to please our guests and we like to get feedback. Thanks for supporting us with your comment about some negative reviews, we know there is always somebody in this world you never will be able to satisfy. And you are very right, we do not claim to be a... More 

Cancun, Mexico
1 review
3 of 5 stars Reviewed January 24, 2016

We visited Izamal for a wedding and we were happy to get a room anywhere because it was last minute, the hacienda grounds were pretty but the hotel lacked a few details. There was no hot water during our stay, and the owner insisted that there was ( 4 people experienced cold showers), lack of bedding because it was fairly... More 

Helpful?
Thank GoldieLocksTours
IZAMAL S, Owner at Hacienda Hotel Santo Domingo, responded to this review

Thank you very much for your comments. We are taking reviews serious. Please let me comment and correct f your comments. We provide blankets in every room for those few chilly nights we have in the winter time. At check in we explain also about that blankets are located in the closet because nights right now are fresh. Probably you... More 

1 review
2 of 5 stars Reviewed January 24, 2016 via mobile

The overall experience wasn't good. Our room was VERY noisy for two main reasons: there is an automatic pump that worked intermittently on our roof all day long (and night); and there is a storage room right beside with workers bothering us with their noise since early morning. Not recommended.

Helpful?
Thank Cecilia E
IZAMAL S, Owner at Hacienda Hotel Santo Domingo, responded to this review

Thank you very much for taking your time to review your stay at our hotel. We are very happy about your comments, because they could have been worse. If you would have listed all complains you tried to made during your stay, space would not be enough to list everything here. In order to show you that we are taking... More 

Mexico
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed January 15, 2016

After staying in hostels in Mexico for 5 months this was a splurge. The property is beautiful but its a hike into town. I loved the baby sheep, the nightly sheep walk, dogs were great & pool was nice. The casita was a nice change from staying in hostel dorm rooms. The toilet malfunctioned on day 2 and then overflowed... More 

Helpful?
Thank Linda W
IZAMAL S, Owner at Hacienda Hotel Santo Domingo, responded to this review

Thank you for reviewing our property. We are happy you like the room and our animals. I dont know why you brought up the toilet problem. We need to explain this, otherwise people are thinking we love to create this kind of problems. It took us two days to fix it up and for this time we could not rent... More 

Toronto, Canada
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed January 10, 2016

We spent 4 nights here over Christmas. I am so glad we did! A fabulous place for some downtime and a must needed rest. Harald was incredibly helpful. We flew directly into Merida and Harald arranged (at last minute notice--2 days before!) to have us picked up. We could have taken a taxi from the airport or a bus from... More 

Review collected in partnership with this hotel

Helpful?
Thank eyes2c
IZAMAL S, Inhaber at Hacienda Hotel Santo Domingo, responded to this review

Thank you so much for your ample comments about our hotel and Izamal. We are very happy about the fact you felt almost like home at our place. It was very nice to have you all days for breakfast and dinner and you never got bored of our cooking :-) Let me tell you: New Years Eve also was very... More 

Questions? Get answers from hotel staff and past guests. Ask a question

223 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (131)
Viewed
Pool/Beach Area (21)
Viewed
Hotel & Grounds (18)
Viewed
Room/Suite (18)
Viewed
Dining (10)
Viewed
Bathroom (3)
Viewed
View from Room (4)
Viewed
Other (57)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (92)
Viewed
Room/Suite (18)
Viewed
Pool/Beach Area (9)
Viewed
Hotel & Grounds (16)
Viewed
Dining (7)
Viewed
View from Room (7)
Viewed
Family/Play Areas (2)
Viewed
Bathroom (1)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (31)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Izamal
0.6 mi away
Rinconada del Convento
19.1 mi away
Hacienda San Jose, a Luxury Collection Hotel
0.6 mi away
Eco Hotel Green River
Eco Hotel Green River
#5 of 5 in Izamal
3.0 of 5 stars 19 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Hotel Itzamaltun
Hotel Itzamaltun
#4 of 5 in Izamal
4.0 of 5 stars 17 reviews
0.5 mi away
Hacienda Sacnicte
Hacienda Sacnicte
#3 of 5 in Izamal
5.0 of 5 stars 77 reviews
0.3 mi away
Hotel Macanche Bed & Breakfast
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The best place to spend a couple of days to explore all of Yucatan`s sights. Enjoy the tranquil atmosphere, take a ride in a horse buggy, rent a bike or climb the biggest pyramid in Yucatan. Explore the secrets of the Mayas and enjoy the natural surroundings of Izamal. There is plenty to do in our town. Visit Izamal to explore & discover from here the Yucatan and relax for some days . ... more   less 

Additional Information about Hacienda Hotel Santo Domingo

Address: Calle 18 corner Calle 33 | East of Main Plaza & Convent, Izamal 97540, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Izamal
Price Range: $51 - $120 (Based on Average Rates for a Standard Room)
Number of rooms: 10
Reservation Options:
TripAdvisor is proud to partner with Priceline, Agoda, Hotels.com, Booking.com and Odigeo so you can book your Hacienda Hotel Santo Domingo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay