We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Villas HM Paraiso del Mar

avatar-imageavatar-imageavatar-image
Traveler (1710)
Room & Suite (282)
Dining (75)

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#25 of 175 hotels in Holbox Island
Location
4.6
Cleanliness
4.4
Service
4.3
Value
4.2

See why so many travelers make Villas HM Paraiso del Mar their hotel of choice when visiting Holbox Island. Providing an ideal mix of value, comfort and convenience, it offers a charming setting with an array of amenities designed for travelers like you.

Rooms at Villas Paraiso Del Mar provide a flat screen TV, a minibar, and air conditioning, and guests can stay connected with free internet access.

In addition, while staying at Villas Paraiso Del Mar Hotel guests have access to a concierge. You can also enjoy a pool and free breakfast.

While in Holbox Island be sure to experience local crab favorites at Viva Zapata or Pura Vida Sushi & roots bar.

We’re sure you’ll enjoy your stay at Villas HM Paraiso del Mar as you experience all of the things Holbox Island has to offer.

Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free internet
Pool
Free breakfast
Beach
Airport transportation
Couples massage
Baggage storage
Concierge
Public wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Foot massage
Full body massage
Massage
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Romantic
Languages Spoken
English, Spanish
Traveler Insights
This summary was created by AI, based on 29 recent English reviews.
Powered by AI
Many travelers find Villas HM Paraiso del Mar to be a charming and inviting hotel, with its picturesque beach huts, lush garden, and unique decor. The location earns consistent praise for its proximity to the beach and town, as well as stunning ocean views. While the spotless rooms and staff's effort in maintaining cleanliness are highly appreciated, some guests feel the value doesn't match the premium price due to occasional poor service and unresponsive management. Despite these drawbacks, the hotel's friendly and professional service, relaxing environment, and beachfront views are well-regarded.
Location
Beachfront
Atmosphere
Inviting
Rooms
Spacious
Value
Overpriced
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Relaxing
Location
Beachfront
Travelers consistently praise the location, highlighting its proximity to the beach and town, as well as its picturesque ocean views.
  • Mackenzie P
    Mackenzie P
    Sep 2023 3 contributions
    ...The location is fantastic as it's on the ocean front and a nice walkable distance to the town...
  • Nicola A
    Nicola A
    Jul 2023 2 contributions
    DO: Great hotel, Great location and helpful Staff!...
  • Mathew B
    Mathew B
    Apr 2023 1 contribution
    ...Very relaxing week in a great hotel and location...
  • thomas
    thomas
    Feb 2023 1 contribution
    ...We are really disappointed by this unprofessional and unwelcoming behaviour Fortunately the rest of the staff (restaurant, beach) was nice and the location is great...
  • Olivia
    Olivia
    Jan 2023 3 contributions
    ...Location wise - right on the beach, and a short walk or cycle into town...
  • SF U
    SF U
    Jan 2023 50 contributions
    Starting with the positive, this hotel has a nice location, decent breakfast (and the NYE buffet was good), generally friendly staff, and ok rooms...
  • John G
    John G
    Jan 2023 3 contributions
    ...The hotel is in a fantastic location, close to the beach with very friendly staff...
  • Scenic
    Scenic
    Sep 2022 4 contributions
    Holbox is one location everyone should experience once in life!!...
Powered by AI
Atmosphere
Inviting
Travelers find the hotel's atmosphere to be charming and inviting, with the beach huts, lush garden, and unique decor contributing to a relaxing and enjoyable stay.
  • John G
    John G
    Jan 2023 3 contributions
    ...Our room was tasteful with a hint of funkiness, that made us chuckle...
  • Samreen C
    Samreen C
    Dec 2022 17 contributions
    ...The room was beautiful and super clean...
  • Magnus E
    Magnus E
    Nov 2022 7 contributions
    ...Beach sun beds with umbrella and a small table for drinks and snacks us what we need...
  • Delia C
    Delia C
    Sep 2022 3 contributions
    ...And him xx The hotel is split into beach huts, just a few metres from the beach and inside they are glamorous, all wood and handmade soft furnishings...
  • sloanecatt
    sloanecatt
    Sep 2022 4 contributions
    ...The atmosphere makes you chill from the moment you arrive and the staff really make you feel welcome and nothing was too much trouble for them. The rooms are very nice with hardwood floors and Mexican decor done in a modern way...
  • Steve H
    Steve H
    Sep 2022 1 contribution
    ...The suite was comfortable, interesting shower, all goes with the Island living...
  • Shirley C
    Shirley C
    Aug 2022 3 contributions
    ...Room was quirky, with the round beach villas looking like a secret village on the beach...
  • Taylor W
    Taylor W
    Jul 2022 2 contributions
    ...Wooden shutters and a stone sink made it feel very boutique...
  • Denise S
    Denise S
    Jul 2022 1 contribution
    ...There is a lovely garden area and at night they make the most of the hotel with lanterns and candles...
Powered by AI
Rooms
Spacious
Travelers found the rooms at the hotel spacious, clean, and interestingly designed, though some faced issues with maintenance and service.
  • Sightsee12065548038
    Sightsee12065548038
    Sep 2023 3 contributions
    We were told Holbox was a amazing place and we weren’t disappointed, We arrived from a very disappointing 9 days in Tulum but immediately our mood changed when we checked into villas Paraiso Del Mar, the check in was fast and polite, the rooms were exactly what they looked like on line and the staff were friendly and genuine...
  • Mackenzie P
    Mackenzie P
    Sep 2023 3 contributions
    ...It's a big dining room, but I still felt like they dominated the buffet...
  • sbenhill
    sbenhill
    Jun 2023 100 contributions
    ...Normally this wouldn’t be an issue, but the rooms are not cheap and we planned an extensive stay...
  • Karen P
    Karen P
    Apr 2023 2 contributions
    Big welcome on arrival which was a great start...... liked the big size of the room and it also had a nice balcony with great views. Wifi wasn't the best in the room but that wasn't a big deal...
  • sam
    sam
    Mar 2023 1 contribution
    ...On top of the terrible service and rude treatment we were chastised for having any guests (who were also staying at the hotel) in our room to hang out by management...
  • Steve from CO
    Steve from CO
    Mar 2023 5 contributions
    Older property, in need of some repair but very clean...
  • Joe S
    Joe S
    Feb 2023 10 contributions
    ...We booked a "Master suite on the beach with direct sea view"... After arriving in the room, being highly disappointed with the view, I brought the disparity to the attention of the manager... We paid over $3200 USD for 6 nights, non-inclusive... Other than the manager, the staff is very friendly, the room was spacious, housekeeping great... If they had a manager that was even slightly competent to be in hospitality, and the room description wasn't so incredibly deceptive, the stay would have been really really nice but it was difficult to get over the feeling of being slighted...
  • thomas
    thomas
    Feb 2023 1 contribution
    ...My 72 year old parents were also on a second floor room, with a broken sink and couldn’t sleep because of the outside noise. It had to heavily insist to move them to another room as head of reception wouldn’t allow before the last night of our stay... The reason was that the hotel was « full » and that the daily cleaning was already done in their room… Other rooms were unprepared, with no hot water for 2 days, couldn’t fit the right amount of people... Every time we had to insist to find a solution as the first answer was always : the hotel is full we can’t do anything...
  • SF U
    SF U
    Jan 2023 50 contributions
    Starting with the positive, this hotel has a nice location, decent breakfast (and the NYE buffet was good), generally friendly staff, and ok rooms... We had a group of 4 families, comprising six rooms total and universally found the frequent indifference and arbitrary rules of the management to be off-putting and tainted our stay... Certainly not worth the premium holiday price of usd $500/night we paid... Unfortunately I cannot recommend staying here with so many options on Holbox... Spend your money where people understand hospitality and actually care...
  • Olivia
    Olivia
    Jan 2023 3 contributions
    ...The rooms are set in gardens/ jungle that leads right on to the beachfront - we felt like we were staying in a treehouse on the second floor and loved our balcony with hammock! Rooms are large very clean but quite rustic & simple...no frills, but just what you need for an island beach holiday...
  • newyorknewyork24
    newyorknewyork24
    Jan 2023 54 contributions
    Booked a room w/ balcony w/ partial beach view... We went back to our room & my friend called to tell me the front desk was looking for me – they had called her room instead of mine... They had found a balcony room & switched us to that... The room was smaller than the jr. suite we had booked, the balcony only had 1 chair w/ bird poop & mold on it & there was no view of the beach... Room was dark, not much space/chairs at pool... Spiral stairs to upper rooms are a death trap...
  • John G
    John G
    Jan 2023 3 contributions
    ...Our room was tasteful with a hint of funkiness, that made us chuckle...
  • Charles de Lastic
    Charles de Lastic
    Dec 2022 131 contributions
    ...The room was kept spotless and there was always lots of hot water with clean towels and sheets...
  • Samreen C
    Samreen C
    Dec 2022 17 contributions
    ...The room was beautiful and super clean...
  • Delia C
    Delia C
    Sep 2022 3 contributions
    ...A small problem in our room was fixed by the time we came back from the beach that afternoon...
  • sloanecatt
    sloanecatt
    Sep 2022 4 contributions
    ...The rooms are very nice with hardwood floors and Mexican decor done in a modern way...
  • Scenic
    Scenic
    Sep 2022 4 contributions
    ...And this hotel just added to the amazing week we had... Cleaning staff work hard and left our room spotless...
  • Steve H
    Steve H
    Sep 2022 1 contribution
    ...The suite was comfortable, interesting shower, all goes with the Island living...
  • Shirley C
    Shirley C
    Aug 2022 3 contributions
    ...Room was quirky, with the round beach villas looking like a secret village on the beach...
  • Denise S
    Denise S
    Jul 2022 1 contribution
    We ere ideally suited to this friendly hotel, perfect for easy access to the beach. The rooms are a decent size and the maid came in everyday to clean and leave fresh towels if needed... Our room was at the front, we found a good mix of guests staying here but not many young children...
Powered by AI
Value
Overpriced
Travelers frequently complained about the value offered by the hotel, citing overpriced rates, poor service and unresponsive management. Some believed it wasn't worth the premium price.
  • Galli43
    Galli43
    Sep 2023 10 contributions
    ...This hotel is not new but it was cheaper and service was very good and has biggrr dinning room...
  • Mackenzie P
    Mackenzie P
    Sep 2023 3 contributions
    ...Good food and it didn't seem overpriced compared to some other places we looked at...
  • Nicola A
    Nicola A
    Jul 2023 2 contributions
    ...Maybe these people should stick to the souless hotels of Cancun...
  • sbenhill
    sbenhill
    Jun 2023 100 contributions
    ...On this go around, however, we had to throw in the towel... I don’t need all the amenities, however a call or email would have been in order... Normally this wouldn’t be an issue, but the rooms are not cheap and we planned an extensive stay...
  • Karen P
    Karen P
    Apr 2023 2 contributions
    ...Good air conditioning and very clean...
  • sam
    sam
    Mar 2023 1 contribution
    ...This is our 4th time in holbox and I can confidently say that I would never recommend this hotel to any guests, you are better off spending the money to rent an air b n b where you won’t have to deal with the less than hospitable management...
  • Joe S
    Joe S
    Feb 2023 10 contributions
    ...She seemed baffled, asked how I booked the trip (directly through the hotel's own website), and then thought a $7 USD bottle of wine might be enough consolation. We paid over $3200 USD for 6 nights, non-inclusive... Upon check-out, I was not offered an itemized bill of our additional charges and a subsequent request by email has gone unanswered... I wouldn't let my dog swim in it...
  • thomas
    thomas
    Feb 2023 1 contribution
    ...It had to heavily insist to move them to another room as head of reception wouldn’t allow before the last night of our stay...
  • newyorknewyork24
    newyorknewyork24
    Jan 2023 54 contributions
    ...I asked if there was anything they could do, if we could get a few drinks comped or some money back and she said no...
  • SF U
    SF U
    Jan 2023 50 contributions
    ...Certainly not worth the premium holiday price of usd $500/night we paid. Maybe worth $100-200/night max... Unfortunately I cannot recommend staying here with so many options on Holbox...
  • Charles de Lastic
    Charles de Lastic
    Dec 2022 131 contributions
    ...Cancun was not really possible to spend any time outside of the hotels ( too far a walk between them) Tulum was very overpriced and the beaches were not as good as Holbox which has almost one of the best beaches in the world... The prices for the golf cart taxis were not obvious but expect to pay at most $150 Mexican to the Hotel from the Holbox ferry... Lots of sunbeds so no problems securing one and good service on the beach for food and drinks but of course, you pay hotel prices...
  • Metsfan86
    Metsfan86
    Dec 2022 10 contributions
    ...Fine buffet breakfast with omelets made to order and delicious fresh fruit...
  • Delia C
    Delia C
    Sep 2022 3 contributions
    ...Great size for two, big bed...
Powered by AI
Cleanliness
Immaculate
Travelers highly appreciate the cleanliness of the hotel. They frequently mention the spotless rooms, the staff's effort in maintaining cleanliness, and the provision of fresh towels.
  • Sightsee12065548038
    Sightsee12065548038
    Sep 2023 3 contributions
    We were told Holbox was a amazing place and we weren’t disappointed, We arrived from a very disappointing 9 days in Tulum but immediately our mood changed when we checked into villas Paraiso Del Mar, the check in was fast and polite, the rooms were exactly what they looked like on line and the staff were friendly and genuine...
  • Karen P
    Karen P
    Apr 2023 2 contributions
    ...Good air conditioning and very clean...
  • Steve from CO
    Steve from CO
    Mar 2023 5 contributions
    Older property, in need of some repair but very clean... However, the housekeeping and food staff were friendly, helpful & most enjoyable...
  • Joe S
    Joe S
    Feb 2023 10 contributions
    ...Other than the manager, the staff is very friendly, the room was spacious, housekeeping great...
  • Olivia
    Olivia
    Jan 2023 3 contributions
    ...Rooms are large very clean but quite rustic & simple...no frills, but just what you need for an island beach holiday...
  • Samreen C
    Samreen C
    Dec 2022 17 contributions
    ...The room was beautiful and super clean. The staff helps to keep this hotel so clean and is very organized... Everything is walkable from his hotel as it is very central to Holbox, you can get to the Plaza area in about 5-10 minute walk...
  • Charles de Lastic
    Charles de Lastic
    Dec 2022 131 contributions
    ...The room was kept spotless and there was always lots of hot water with clean towels and sheets...
  • Magnus E
    Magnus E
    Nov 2022 7 contributions
    ...Special service, special place, will always remember💝 Nice, clean and close to everything...
  • Scenic
    Scenic
    Sep 2022 4 contributions
    ...Cleaning staff work hard and left our room spotless...
  • Denise S
    Denise S
    Jul 2022 1 contribution
    ...The rooms are a decent size and the maid came in everyday to clean and leave fresh towels if needed... The beach loungers are incredible, so comfortable and always clean, with the most magical view of that seascape...
  • Taylor W
    Taylor W
    Jul 2022 2 contributions
    First impressions were how amazing the beach looked and how nice the jnr suite was... Wooden shutters and a stone sink made it feel very boutique...
Powered by AI
Service
Inconsistent
Guests generally appreciated the hotel's friendly, attentive, and professional service, despite some isolated instances of unresponsiveness and neglect.
  • Sightsee12065548038
    Sightsee12065548038
    Sep 2023 3 contributions
    We were told Holbox was a amazing place and we weren’t disappointed, We arrived from a very disappointing 9 days in Tulum but immediately our mood changed when we checked into villas Paraiso Del Mar, the check in was fast and polite, the rooms were exactly what they looked like on line and the staff were friendly and genuine...
  • Galli43
    Galli43
    Sep 2023 10 contributions
    ...This hotel is not new but it was cheaper and service was very good and has biggrr dinning room...
  • Richard Frost
    Richard Frost
    Jun 2023 6 contributions
    ...I’ve stayed there for 7 weeks this year: the staff is very attentive and friendly...
  • sbenhill
    sbenhill
    Jun 2023 100 contributions
    ...We had prepaid-and when we arrived, the pool was out of order. I don’t need all the amenities, however a call or email would have been in order... Do yourself a favor and ask all the questions when you reserve at Paraiso: do you have water?...
  • Karen P
    Karen P
    Apr 2023 2 contributions
    Big welcome on arrival which was a great start...... liked the big size of the room and it also had a nice balcony with great views... Good air conditioning and very clean...
  • sam
    sam
    Mar 2023 1 contribution
    Staff appeared inconvenienced and annoyed at any request my fiancée or I made... Isis proved me wrong and I don’t know how she has a job in hospitality or any type of service industry...
  • Joe S
    Joe S
    Feb 2023 10 contributions
    ...She seemed baffled, asked how I booked the trip (directly through the hotel's own website), and then thought a $7 USD bottle of wine might be enough consolation... They were shockingly unable to accomplish this and only wrote down the restaurant's phone number for us... I've received more courtesy at a driver's license facility... Other than the manager, the staff is very friendly, the room was spacious, housekeeping great... If they had a manager that was even slightly competent to be in hospitality, and the room description wasn't so incredibly deceptive, the stay would have been really really nice but it was difficult to get over the feeling of being slighted...
  • thomas
    thomas
    Feb 2023 1 contribution
    ...Every time we had to insist to find a solution as the first answer was always : the hotel is full we can’t do anything...
  • newyorknewyork24
    newyorknewyork24
    Jan 2023 54 contributions
    ...Isis, the woman at the front desk was extremely rude & dismissive... We went back to our room & my friend called to tell me the front desk was looking for me – they had called her room instead of mine... They had found a balcony room & switched us to that... Beach service was slow & waiters were clueless... After that was fixed, their toilet wouldn’t flush & they had to call the front desk multiple times... One night she had no hot water because they never changed the water tanks... Other guests arrived late, reception wasn’t there, & security refused to call someone to check them in... Their posting on hotels.com says they have 24 hour check in...
  • SF U
    SF U
    Jan 2023 50 contributions
    Starting with the positive, this hotel has a nice location, decent breakfast (and the NYE buffet was good), generally friendly staff, and ok rooms... Most requests were met with terse, flat replies, and inflexibility... There was never a time that I felt like this hotel was interested in our positive experience... Spend your money where people understand hospitality and actually care...
  • Samreen C
    Samreen C
    Dec 2022 17 contributions
    ...The staff helps to keep this hotel so clean and is very organized. The breakfast at the hotel is impressive with different items every day and multiple options daily... Everything is walkable from his hotel as it is very central to Holbox, you can get to the Plaza area in about 5-10 minute walk... It is about a 2/3 golf cart ride from the ferry... Thank you for accommodating such a relaxing vacation!...
  • Charles de Lastic
    Charles de Lastic
    Dec 2022 131 contributions
    ...The hotel was lovely and the staff all tried really hard to be friendly and helpful. The room was kept spotless and there was always lots of hot water with clean towels and sheets... Lots of sunbeds so no problems securing one and good service on the beach for food and drinks but of course, you pay hotel prices...
  • Magnus E
    Magnus E
    Nov 2022 7 contributions
    ...Special service, special place, will always remember💝 Nice, clean and close to everything... He understand how the guests want to be treated... Beach sun beds with umbrella and a small table for drinks and snacks us what we need...
  • sloanecatt
    sloanecatt
    Sep 2022 4 contributions
    ...The atmosphere makes you chill from the moment you arrive and the staff really make you feel welcome and nothing was too much trouble for them... Great place to re-charge the batteries...
  • Delia C
    Delia C
    Sep 2022 3 contributions
    ...It is a totally different style of life here, so don’t expect the slick, fast paced service, instead you get so much more, warm smiles and a genuine want to give you a wonderful experience, which they did. A small problem in our room was fixed by the time we came back from the beach that afternoon...
  • Scenic
    Scenic
    Sep 2022 4 contributions
    Holbox is one location everyone should experience once in life!!... Everyone that works here is friendly and helpful... Front desk great at directions and info... Cleaning staff work hard and left our room spotless... Waiter got my drink wrong one night but was super apologetic... We felt like we got quality time to relax and re-charge together here which is priceless...
  • Steve H
    Steve H
    Sep 2022 1 contribution
    ...People and staff were relaxed, friendly and quick to join in with our conversations. The suite was comfortable, interesting shower, all goes with the Island living...
  • Shirley C
    Shirley C
    Aug 2022 3 contributions
    ...Local food was great, served with a lot of effort, fresh fruit was delicious...
  • Denise S
    Denise S
    Jul 2022 1 contribution
    We ere ideally suited to this friendly hotel, perfect for easy access to the beach. The rooms are a decent size and the maid came in everyday to clean and leave fresh towels if needed... The staff were polite without exception and friendly when spoken to...
  • Amelia H
    Amelia H
    Jun 2022 4 contributions
    ...Arriving at the hotel, we were greeted like VIPs, booked in and taken to our suite... As I’ve said the staff were friendly here, the food was great, especially breakfast and all the fresh fruit was delicious...
Powered by AI
Amenities
Relaxing
Guests appreciate the relaxing environment, cleanliness, beachfront views, and friendly staff. However, they suggest improvements in pool maintenance and consistent service.
  • Sightsee12065548038
    Sightsee12065548038
    Sep 2023 3 contributions
    ...We were told Holbox was a amazing place and we weren’t disappointed, We arrived from a very disappointing 9 days in Tulum but immediately our mood changed when we checked into villas Paraiso Del Mar, the check in was fast and polite, the rooms were exactly what they looked like on line and the staff were friendly and genuine. Being 30 seconds walk from the beach made you feel like you were staying on you own parodies island... It was quiet enough to enjoy some quality family time and with the access to the amazing Gulf of Mexico wildlife whale sharks, turtles etc…added to make many great memories...
  • Galli43
    Galli43
    Sep 2023 10 contributions
    ...This hotel is not new but it was cheaper and service was very good and has biggrr dinning room...
  • sbenhill
    sbenhill
    Jun 2023 100 contributions
    ...We had prepaid-and when we arrived, the pool was out of order. I don’t need all the amenities, however a call or email would have been in order... The staff told us nobody has a pool due to water issues on the island-but we quickly visited some of the hotels and found that others did have their pool in working order... Do yourself a favor and ask all the questions when you reserve at Paraiso: do you have water?...
  • Karen P
    Karen P
    Apr 2023 2 contributions
    Big welcome on arrival which was a great start...... liked the big size of the room and it also had a nice balcony with great views. Wifi wasn't the best in the room but that wasn't a big deal... Good air conditioning and very clean... Especially the breakfast Nice walk into town and only takes around 15 minutes... The beach is fabulous and very quiet so you get some privacy which is great...
  • Janie G
    Janie G
    Apr 2023 4 contributions
    This beautiful hotel feels like you're staying in a tree house. A lovely breakfast was included with our meal... The beach is steps away and gorgeous...
  • Joe S
    Joe S
    Feb 2023 10 contributions
    ...We booked a "Master suite on the beach with direct sea view"... She seemed baffled, asked how I booked the trip (directly through the hotel's own website), and then thought a $7 USD bottle of wine might be enough consolation... I've received more courtesy at a driver's license facility... All this aside, if you can get past it, the hotel is nice... Other than the manager, the staff is very friendly, the room was spacious, housekeeping great... The beach (across the road) is fantastic, the water is warm, rock free, shallow, and super inviting for wading...
  • Olivia
    Olivia
    Jan 2023 3 contributions
    ...The rooms are set in gardens/ jungle that leads right on to the beachfront - we felt like we were staying in a treehouse on the second floor and loved our balcony with hammock!... Breakfast had Mexican options and the staff were so helpful & friendly... There's a spa & had fantastic massage...
  • John G
    John G
    Jan 2023 3 contributions
    ...White sand, blue sea, paradise, what more can I say ? The hotel is in a fantastic location, close to the beach with very friendly staff... Our room was tasteful with a hint of funkiness, that made us chuckle... The restaurant catered with all varieties covered and we sampled them all... Had a great time here, totally unwound, me and the wife would definitely come back to this little bit of paradise...
  • SF U
    SF U
    Jan 2023 50 contributions
    Starting with the positive, this hotel has a nice location, decent breakfast (and the NYE buffet was good), generally friendly staff, and ok rooms... It’s laid out in stacked clusters along pathways that lead to the beach... Spend your money where people understand hospitality and actually care...
  • Samreen C
    Samreen C
    Dec 2022 17 contributions
    Spent 3 nights in Paraiso del Mar (their sister property is Palapas del Mar right next door)... The room was beautiful and super clean... The breakfast at the hotel is impressive with different items every day and multiple options daily... There are 2 pools on the property, including a swim up bar... We had a private pool with our room which we did not use as it was a bit too cold... Everything is walkable from his hotel as it is very central to Holbox, you can get to the Plaza area in about 5-10 minute walk... Thank you for accommodating such a relaxing vacation!...
  • Charles de Lastic
    Charles de Lastic
    Dec 2022 131 contributions
    Loved Hobox and best place we visited in Mexico. Cancun was not really possible to spend any time outside of the hotels ( too far a walk between them) Tulum was very overpriced and the beaches were not as good as Holbox which has almost one of the best beaches in the world... The hotel was lovely and the staff all tried really hard to be friendly and helpful... The room was kept spotless and there was always lots of hot water with clean towels and sheets... A torch or your phone provided enough light so it's not a big issue... Lots of sunbeds so no problems securing one and good service on the beach for food and drinks but of course, you pay hotel prices... A great hotel and highly recommended...
  • Metsfan86
    Metsfan86
    Dec 2022 10 contributions
    The hotel is located at a quieter end of the beach and with good access to town and to both ends of the Holbox beach... Fine buffet breakfast with omelets made to order and delicious fresh fruit...
  • Magnus E
    Magnus E
    Nov 2022 7 contributions
    ...Special service, special place, will always remember💝 Nice, clean and close to everything... He understand how the guests want to be treated... Beach sun beds with umbrella and a small table for drinks and snacks us what we need...
  • sloanecatt
    sloanecatt
    Sep 2022 4 contributions
    ...Amazing hotel on the sea front and an experience we'll never forget. The atmosphere makes you chill from the moment you arrive and the staff really make you feel welcome and nothing was too much trouble for them... The rooms are very nice with hardwood floors and Mexican decor done in a modern way... Enjoyed the buffet and sitting around the pool with a book and cool drink every afternoon... The hotel and island in general is slow paced and laid back... Great place to re-charge the batteries...
  • Delia C
    Delia C
    Sep 2022 3 contributions
    ...Great size for two, big bed... The beaches are out of this world, we just fell in love with the island and each other all over again...
  • Steve H
    Steve H
    Sep 2022 1 contribution
    ...People and staff were relaxed, friendly and quick to join in with our conversations. The suite was comfortable, interesting shower, all goes with the Island living... You couldn’t possibly be hungry here, the food was great, massive choice and the fresh BBQ was definitely my bag... The beach was incredible and we swam everyday...
  • Shirley C
    Shirley C
    Aug 2022 3 contributions
    ...Super relaxed, laid back with the beach right on the doorstep. Local food was great, served with a lot of effort, fresh fruit was delicious... Loads of loungers and hammocks, if you can get to grips with them...
  • Taylor W
    Taylor W
    Jul 2022 2 contributions
    ...First impressions were how amazing the beach looked and how nice the jnr suite was. Lovely grounds, we soon found our way around... Wooden shutters and a stone sink made it feel very boutique... We ate really well, lots of fresh, fragrant dishes and the chef station at breakfast carried a big range... Nice staff too, friendly and helpful...
  • Denise S
    Denise S
    Jul 2022 1 contribution
    We ere ideally suited to this friendly hotel, perfect for easy access to the beach. The rooms are a decent size and the maid came in everyday to clean and leave fresh towels if needed... There is a lovely garden area and at night they make the most of the hotel with lanterns and candles... The beach loungers are incredible, so comfortable and always clean, with the most magical view of that seascape...
  • Amelia H
    Amelia H
    Jun 2022 4 contributions
    ...Arriving at the hotel, we were greeted like VIPs, booked in and taken to our suite. It really was lovely, interesting bathroom and as we opened the door it was right on the beachfront... As I’ve said the staff were friendly here, the food was great, especially breakfast and all the fresh fruit was delicious...
Powered by AI
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
1825Reviews114Q+A100Room tips
Traveler rating
  • 1,021
  • 430
  • 203
  • 80
  • 91
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Janay L wrote a review Nov 2023
Reading, United Kingdom51 contributions4 helpful votes
Had lunch here as part of an excursion on 7th November 2023. Absolutely fantastic buffet provided and delicious food. Friendly staff and clean facilities. I would certainly consider staying here if I return to Holbox.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Villas HM Paraíso del mar, Atención al huésped/Recepción at Villas HM Paraiso del Mar
Responded 1 week ago
thanks for you comments ,We hope that one day you will stay with us.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
jemmassst wrote a review Nov 2023
Maidstone, United Kingdom4 contributions
Has the perfect location practically on the beach and in a quiet zone of the island. Polite staff who seem eager the help even when their English isn't that great. Food at the buffet style restaurant was good. Room for improvement maybe on the meat selection. Kept clean and plenty of tables available. Room was airy and had good space. Beds good and shower ok. Got a decent sleep every night. Gardening staff do a great job with the trees and plants. We had a relaxing time and the price was good for the product.
Read more
Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Villas HM Paraíso del mar, Atención al huésped/Recepción at Villas HM Paraiso del Mar
Responded 2 weeks ago
Hi We glad to read your comments and we happy to has a good time with us. We hope to see you for another vacations. Regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
Adolfo H wrote a review Nov 2023
2 contributions
"We arrived without a reservation, there was no system, and they made us wait for over 1 hour. We went to the bar to pass the time, but the service attitude was very poor, and we couldn't pay with a card, so we couldn't even have a drink. The hotel staff is incredibly slow and unhelpful in resolving guest issues. To kill time until the room was ready, we went for lunch, and once again, the service was disastrous: slow, poor, with very low-quality food. Finally, we got to our room, which turned out to be in a dilapidated state with an air conditioner that started leaking, causing the entire floor to get wet. When we asked for help, it took more than an hour again. A terrible experience—I wouldn't recommend it to anyone. Poor service, bad facilities, awful food. I would never return."
Read more
Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Villas HM Paraíso del mar, Atención al huésped/Recepción at Villas HM Paraiso del Mar
Responded 4 weeks ago
Hi Adolfo, We're so sorry about your experience at the hotel, we'llo take into accopunt all yur comments to improve our mantenience and guest service departments. Please, share with us an e-mail address to stay in touch with you to make your next stay much better. Regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
ManchesterSun wrote a review Oct 2023
London, United Kingdom179 contributions42 helpful votes
Great stay, especially loved the location. Close enough to walk into town but far enough away from noise Really appreciated the hotel provided reusable glass bottles of drinking water in the room rather than single use plastics Beach is super clean in the hotel area and lots of loungers to use
Read more
Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Villas HM Paraíso del mar, Atención al huésped/Recepción at Villas HM Paraiso del Mar
Responded 5 weeks ago
Dear guest, Thank you very much for sharing your experience at our hotel with the trip advisor community. We are very happy to know that you enjoyed your stay, especially our location. We strive to offer a quiet and relaxing environment, while still being close to the city center. We are pleased that you appreciated our commitment to the environment by providing reusable glass bottles of drinking water in the rooms, instead of single-use plastics. We believe that it is important to take care of our planet and reduce our ecological impact. We are also glad that you enjoyed our beach, which we keep clean and tidy for the enjoyment of our guests. We hope you were able to relax and sunbathe on our comfortable sun loungers. We appreciate you taking the time to write this very positive and detailed review. We hope to see you again soon at our hotel and make your next visit an unforgettable experience.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Mackenzie P wrote a review Sep 2023
Fort Collins, Colorado3 contributions
Liked pretty much everything about our stay here. Staff all nice. Pools clean. Hotel and gardens look great. The location is fantastic as it's on the ocean front and a nice walkable distance to the town. Good food and it didn't seem overpriced compared to some other places we looked at. The one small thing I didn't like was one lunchtime in the buffet there was a large group of people having a lunch meeting or a tour or something. It's a big dining room, but I still felt like they dominated the buffet. Apart from that a top experience.
Read more
Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Villas HM Paraíso del mar, Atención al huésped/Recepción at Villas HM Paraiso del Mar
Responded 5 weeks ago
Dear guest, Thank you very much for sharing your experience at our hotel with the Trip Advisor community. We are very happy to know that you enjoyed your stay and that you liked everything we offer, from our friendly staff to our beachfront location. We pride ourselves on providing quality service and delicious food at a reasonable price. We are sorry for the inconvenience you had at the buffet during lunch. We understand that it can be annoying to share space with a large group of people. We apologize for this situation and assure you that we will take measures to prevent it from happening in the future. We want all our guests to feel comfortable and satisfied in our hotel. We hope you visit us again soon and continue enjoying Holbox, a paradise place. We thank you again for your time and comments, which are very important to us.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Galli43 wrote a review Sep 2023
Athens, Greece10 contributions
Overall a good stay and 7.5 out of 10. Can be an 8 or a 9 with some effort. We stayed at the next door hotel and very good and came here because they had no more rooms there. This hotel is not new but it was cheaper and service was very good and has biggrr dinning room. Location the same... fantastic.
Read more
Date of stay: September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Sightsee12065548038 wrote a review Sep 2023
3 contributions
+1
We were told Holbox was a amazing place and we weren’t disappointed, We arrived from a very disappointing 9 days in Tulum but immediately our mood changed when we checked into villas Paraiso Del Mar, the check in was fast and polite, the rooms were exactly what they looked like on line and the staff were friendly and genuine. Being 30 seconds walk from the beach made you feel like you were staying on you own parodies island. It was quiet enough to enjoy some quality family time and with the access to the amazing Gulf of Mexico wildlife whale sharks, turtles etc…added to make many great memories. We will certainly be back to make many more special mementoes.
Read more
Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
lalahenricks wrote a review Aug 2023
London, United Kingdom3 contributions2 helpful votes
Not your normal hotel or destination and glad we made the trip to experience it. Arrived tired and hungry and were welcomed like family would be by the reception man. After dropping our stuff, and another man helped with the big luggage by the way, we hit the buffet and ate and drank and had a great evening. Loved the hotel design with beautiful green gardens dotted everywhere throughout and wooden floors in the rooms. We slept well as it's super quiet. Good beds and our sheets and towels were changed. It's not far from the center but far enough away to feel secluded and quite exclusive too. The beach is great as it's uncrowded and not falsely manicured. Nice to see a more authentic setting for a change. Prefer this destination to Playa del Carmen or Cancun. Reception will give details of fishing day excursions or give suggestions on what to do but we took it easy and relaxed most days.
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
Nicola A wrote a review Aug 2023
2 contributions
DO: Great hotel, Great location and helpful Staff! I do not understand these negative reviews on here! Maybe these people should stick to the souless hotels of Cancun. The island cant cope with the amount of visitors and yes they do have some black outs. DONT: The pool area floor needs an upgrade We upgraded to all including during our stay which worked out well for us
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Kate W wrote a review Jul 2023
Sherborne, United Kingdom5 contributions3 helpful votes
Perfect location for amazing sandy beach, super safe for children, gentle waves, beach bars and restaurants were amazing and easily accessible via foot or golf buggy taxis. Hotel itself was quiet, peaceful, tropical paradise. Room was huge with amazingly comfy beds and thoroughly clean throughout. Deck had a hammock and a couple of lounge chairs. Restaurant had a simple a la carte menu served all day and the buffets were amazing value for money, breakfasts were incredible always offering a 'mexican' option and then the standard european/american offerings, all delicious! We would definitely go back to Paraiso, the staff were super friendly, wildlife incredible too, iquanas, racoons, hummingbirds, butterflies galore!
Read more
Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the Holbox Island area.
PRICE RANGE
$160 - $241 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
villas paraiso del mar hotel holbox island, hotel paraiso del mar, paraiso del mar hotel
FORMERLY KNOWN AS
Villas Paraiso del Mar
LOCATION
MexicoYucatan PeninsulaQuintana RooHolbox Island
NUMBER OF ROOMS
84
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

VILLAS HM PARAISO DEL MAR $130 ($̶4̶5̶5̶) - Updated 2023 Prices & Hotel Reviews - Holbox Island, Mexico

Frequently Asked Questions about Villas HM Paraiso del Mar
Which popular attractions are close to Villas HM Paraiso del Mar?
Nearby attractions include Refugio Holbox (0.7 miles), Holbox Island (0.6 miles), and Escape Room Holbox (0.7 miles).
What are some of the property amenities at Villas HM Paraiso del Mar?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Villas HM Paraiso del Mar?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Villas HM Paraiso del Mar?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Villas HM Paraiso del Mar?
Conveniently located restaurants include Ki Restaurant, TACOS DE HUMO HOLBOX , and Maiztro Holbox.
Are there opportunities to exercise at Villas HM Paraiso del Mar?
Yes, guests have access to a pool during their stay.
Does Villas HM Paraiso del Mar have airport transportation?
Yes, Villas HM Paraiso del Mar offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Villas HM Paraiso del Mar located near the city center?
Yes, it is 0.4 miles away from the center of Holbox Island.
Are any cleaning services offered at Villas HM Paraiso del Mar?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Villas HM Paraiso del Mar?
The staff speaks multiple languages, including English and Spanish.
Does Villas HM Paraiso del Mar have any great views?
Yes, guests often enjoy the ocean view available here.