Villas HM Paraiso del Mar
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Avenida Plutarco Elias Calles S/n, Holbox Island 77310 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$121
$97
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Room & Suite (308)
Dining (67)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Daily temperature and symptom checks for staff
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Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Villas HM Paraiso del Mar
Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#20 of 40 hotels in Holbox Island
Location
Cleanliness
Service
Value
Travelers' Choice
See why so many travelers make Villas HM Paraiso del Mar their hotel of choice when visiting Holbox Island. Providing an ideal mix of value, comfort and convenience, it offers a charming setting with an array of amenities designed for travelers like you.
Rooms at Villas Paraiso Del Mar provide a flat screen TV, a minibar, and air conditioning, and guests can stay connected with free internet access.
In addition, while staying at Villas Paraiso Del Mar Hotel guests have access to a concierge. You can also enjoy a pool and free breakfast.
While in Holbox Island be sure to experience local crab favorites at Viva Zapata or Pura Vida Sushi & roots bar.
We’re sure you’ll enjoy your stay at Villas HM Paraiso del Mar as you experience all of the things Holbox Island has to offer.
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Property amenities
Free internet
Pool
Free breakfast
Beach
Airport transportation
Couples massage
Baggage storage
Concierge
Public wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Foot massage
Full body massage
Massage
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Ocean View
Languages Spoken
English, Spanish
Location
Full view
65Somewhat walkable
Grade: 65 out of 100
106Restaurantswithin 0.75 miles
7Attractionswithin 0.75 miles
Contact
Avenida Plutarco Elias Calles S/n, Holbox Island 77310 Mexico
Name/address in local language
Getting there
Rental CarsSee all Holbox Island rental cars
1641Reviews106Q+A100Room tips
Reviews
Traveler rating
- 927
- 405
- 186
- 67
- 56
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Popular mentions
Music was playing so loud through the night that it was impossible to sleep. It didn’t stop until the early morning about 5am. Staff was informed and did nothing about it except tell us that “it won’t happen tomorrow” which is then did again. I think they didn’t take us serious because the sound was only minor in the reception, but it was absolutely horrible in the rooms. They told us they called the police, but nothing seemed to happen for hours, and when music died down a bit it would ramp right up again a bit later. After complaining several times, they offers change of rooms to some less affected if available, which lets us sleep but just puts other poor people in our place tomorrow. The entire two rows of rooms are affected, which is like maybe 24 of the rooms. If you want to be certain you can get a good nights sleep chose a different hotel.…
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Date of stay: September 2021Trip type: Traveled with friends
Helpful
Response from Claudia Rivera, Atención al huésped/Recepción at Villas HM Paraiso del Mar
Responded 4 days ago
Dear Mr, Vincent First of all allow me to thank you for having decided to spend your vacation with us at Villas HM Paraiso del Mar and decided to stay here. On the other hand I would like to offer you our most sincere apologies for any discomfort you may have, we do what we can and was in our hands, this is a situation beyond us. We hope you can enjoy the rest of your staying with us and improve the comments you have about us. Valeria Méndez guestserviceparaíso
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I’ll never stay in this hotel again. They claim to be a 4 star and they’re not even a 2 star. Service in desk is bad. Pool is never clean and rooms are not that great. All in all the experience is bad for such a beautiful place like Holbox! Although service in restaurant and beach are good. Roberto, Silvia, Angela and Rosalia are great.
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Date of stay: August 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
Low service hotel claiming 4 stars. Overall the hotel is nice, the food is good but the management makes loose so many points: Every second in buffet breakfast each employee has a need to demand you to cover the nose with the mask, while you stand up, which is comprehensible but a bit contradictionary, taking in account that we stayed with the food left from another clients at the door of our room, and that was not considered antisanitary and we had to ask 3 times to take it out. We forgot the cards of the room inside, and the receptionist feels the need to trim you and warns us that is last card he gives (4 stars hotel) The beach beds: lack of clear rules and responsibility on this topic from the management side There are few of them at the beach and you might have to face some not pleasant situations with people who come at 6am to "reserve" it, and then use them after lunch for the first time Be ready to be charged with 7 euros if you come from europe and do not bring adaptator for the cable. It is the first 4 stars hotel which charged us, usually they just lend it. May be it is a matter of being used to another hotels, with more service, but overall it seemed cheap for us…
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Date of stay: August 2021Trip type: Traveled with family
1 Helpful vote
Helpful
+1
Enjoyed the hotel and beach. Loved the eco friendly rooms made of local material. Yes, the rooms need some TLC however it’s part of the bohemian beach charm. The food was a hit & miss. The best food night was the Mexican night. They need to have more authentic Mexican food and not just the adjusted tourist food. Like no aguas frescas they are made from concentrated. Why? We are in Mexico with all the amazing fruits. Also needs more fruit options in buffet. The service needs a lot of work. Ordered drink with meals and half of the time it would come after finished eating. They do try; however, it seems whoever is training them is not doing a good job since most have the excuse they are new. Also, I had bought some small coke cans and put in mini bar in room and had one opened and they threw it out and replaced it with their large can of coke and charged it to my room. Went to reception right away and they fix the charge. They have an excellent beach and good service. It’s in walking distance to everything on island. I would stay here again. Hope they fix some of these issues since it’s a great place to stay.…
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Date of stay: June 2021
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Decided on this hotel after looking at various online and it wasn't really as good on the whole as the pictures suggested but it has a great location by the beach, quiet, and food average /good. Staff members could be more attentive like at dinner time when you need another drink. The room we had was Clean and simple. Ladies came in daily to clean. Not far from the town but the way is not lit so be a bit conscious of that if you were a female alone at night. Having said that it's a safe and friendly place. Would have been a nice idea to have some kind of entertainment maybe at the hotel? Enjoyed our stay on the whole but see a great potential for improvement.
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Date of stay: June 2021
Helpful
PRICE RANGE
$117 - $363 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
villas paraiso del mar hotel holbox island, hotel paraiso del mar, paraiso del mar hotel
FORMERLY KNOWN AS
Villas Paraiso del Mar
LOCATION
MexicoYucatan PeninsulaQuintana RooHolbox Island
NUMBER OF ROOMS
84
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Claim Your Listing Frequently Asked Questions about Villas HM Paraiso del Mar
Which popular attractions are close to Villas HM Paraiso del Mar?
Nearby attractions include Refugio Holbox (0.7 miles), Holbox Island (0.6 miles), and Papa Rana Holbox Logo Shop (0.5 miles).
What are some of the property amenities at Villas HM Paraiso del Mar?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Villas HM Paraiso del Mar?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Villas HM Paraiso del Mar?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Villas HM Paraiso del Mar?
Conveniently located restaurants include Casa Nostra Roof Restaurant, Arte Sano, and Casa De Asadores Martin & Santos.
Are there opportunities to exercise at Villas HM Paraiso del Mar?
Yes, guests have access to a pool during their stay.
Does Villas HM Paraiso del Mar have an airport shuttle?
Yes, Villas HM Paraiso del Mar offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Villas HM Paraiso del Mar located near the city center?
Yes, it is 0.4 miles away from the center of Holbox Island.
Are any cleaning services offered at Villas HM Paraiso del Mar?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Villas HM Paraiso del Mar?
The staff speaks multiple languages, including English and Spanish.
Does Villas HM Paraiso del Mar have any great views?
Yes, guests often enjoy the ocean view available here.