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BEST WESTERN Inn On The Hill

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107 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Calgary, Canada
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed yesterday NEW

Reserved a room on the Best Western website and the hotel would not honour the rate quoted. I took the room and spoke to management the following morning. They were terrible, I just accepted the rate and paid the bill. I will never stay at another Best Western.

Review collected in partnership with Best Western

Helpful?
Thank JacquelineJL
brampton
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed here on a whim as our plans fell through. Our cost for the night was a $180.00!!! Imagine my disapointment, when I wanted to have a simply bath before going to dinner. The plug didn't work. We called and they sent someone but he didn't have a clue how to fix it. Next morning I can hardly wait... More 

Helpful?
Thank hurricane007

Travelers are raving about these Georgetown hotels

Billings
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked this hotel as the closest to Acton, Ontario where our son and his family had moved to. It was very nice, clean & comfortable, so we booked a 2nd night while the family was unpacking at their new home. Initially, the cable was out in the area, but the staff (Antonio) gave us good service in initially trying... More 

Review collected in partnership with Best Western

Helpful?
Thank Mark D
Eddie M, Public Relations Manager at BEST WESTERN Inn On The Hill, responded to this review

We welcome your son and family to our community! Acton and Georgetown are a part of Halton Hills and is an awesome (and safe) place to raise a family. Antonio, our Front Desk Clerk is a whiz at problem solving so we are happy to hear he was able to find answers for you. We hope that you will come... More 

Georgia Coast, Georgia
1 review
2 of 5 stars Reviewed 4 weeks ago

Stay here for a couple of days. The room it's self was fine, however our door lock on night stopped working and we were locked out. The staff said they had no idea how to fix it and if we were to go out we had to be back by 10pm as there was no one duty from 10pm, Staff... More 

Helpful?
Thank me123233
Eddie M, Public Relations Manager at BEST WESTERN Inn On The Hill, responded to this review

We so apologize for the great inconvenience this maintenance issue caused you! Our excellent Maintenance man had been injured and was recuperating. As we aim for the best security possible for our guests the lock system can be complicated. We again apologize and will review any overnight discrepancies. More 

Toronto, Canada
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 15, 2016

There was a centipede in the sink. The sound is so bad you can hear the person in the next room coughing. Mattress was lumpy. Old old old.... never updated for dozens of years. Room opens up to outside walkway... people stop and look right in your window!!! We contacted Best Western Customer Care and never receieved a reply from... More 

Helpful?
Thank llpk2014
Eddie M, Public Relations Manager at BEST WESTERN Inn On The Hill, responded to this review

We are saddened to hear of your displeasure with our quaint hotel. So many returning guests appreciate the comfortable stay and enjoy the outdoor access, especially when the flowers are in bloom! The summer brings insects for sure, in our homes and in the business, and they especially like drains. We want to ensure you that we take every measure... More 

Pasadena, California, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 15, 2016 via mobile

Stopped over in Georgetown after a day in Toronto. Surprised to find that the hotel was booked because of a Microsoft Convention in Toronto. Staff was welcoming,and provided directions and suggestions for the local area. Our room was clean, but missing towels, they brought them right away when called.

Helpful?
Thank Terra T
Eddie M, Public Relations Manager at BEST WESTERN Inn On The Hill, responded to this review

Thank you for spending a night with us! As we are close to Toronto so we often have guests from the big city who appreciate some small town hospitality! We are glad to hear our staff were quick to respond and were able to highlight and direct you to some of the great sights and sounds of the Hills of... More 

Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2016

I have stayed at this location many time, I have never encountered any problems, room always clean and neat. The staff always helpful and cheerful. The manager goes out of his way to make your stay a pleasure. Would recommend this hotel to all.

Review collected in partnership with Best Western

Helpful?
Thank Maria D
Eddie M, Public Relations Manager at BEST WESTERN Inn On The Hill, responded to this review

Ah, thanks!! We so appreciate your feedback because we want our wonderful staff to know that their work is appreciated not only by us but also by our valued guests. We look forward to serving you again here Best Western Inn on the Hill. More 

Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 8, 2016

I stayed at this hotel during a quick business trip. I have stayed here before and the staff are always welcoming, room is clean, all necessary amenities are available. That's all I want/need and the price is very reasonable.

Review collected in partnership with Best Western

Helpful?
Thank Mary L
Eddie M, Public Relations Manager at BEST WESTERN Inn On The Hill, responded to this review

We like to offer our services straight up! Clean room, welcoming staff and your needs met. That’s the kind of service we are proud to offer. Thanks for sharing and come back again soon! More 

Georgetown, Canada
Level Contributor
11 reviews
5 hotel reviews
4 of 5 stars Reviewed July 5, 2016

Tucked away just behind one of the local bar/restaurants, the Best Western is one of the few places to stay while in Georgetown. It is well located as it is not far from Norval, Acton, Limehouse and Glen Williams. The owners are friendly and community oriented and they keep the place spotlessly clean and comfortable. The service is great, everyone... More 

Helpful?
Thank CultureFanGirl
Eddie M, Public Relations Manager at BEST WESTERN Inn On The Hill, responded to this review

Thank you for the spot on description of our charming little hotel! Our location is ideal for a quieter stay but offers such easy access to the big city or small town night life. Our staff is friendly, knowledgeable and professional and keeps us sparkling clean! We look forward to your next visit and hope you can take advantage of... More 

Toronto, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 22, 2016

The room was adequate and what I expected for the price. The day staff were amazing, helpful, welcoming accommodating and friendly. The evenings did not go so well, there were people in lawn chairs drinking in the parking lot in the evenings, and the night staff were no where to be found when I needed assistance with my card late... More 

Helpful?
1 Thank Kim M
Eddie M, Public Relations Manager at BEST WESTERN Inn On The Hill, responded to this review

Thank you for taking the time to share with us your experience. It must have been disarming to have celebrations outside your door! The summer seems to draw people outdoors more, none the less we appreciate how you must have felt. Our evening and night staff do monitor the building, front and back, up and down and it can feel... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
This newly renovated Georgetown, Ontario hotel offers convenient access to the Mohawk Raceway, the Mold Masters Sports Complex and a variety of corporate locations. Whether traveling on business or pleasure, the Best Western Inn on the Hill is sure to provide superior accommodations to ensure a relaxing stay. Situated on Ontario's Credit River, this newly-renovated Georgetown hotel offers 64 well-appointed guest rooms and suites, each equipped with cable satellite television and high-speed Internet access. ... more   less 

Additional Information about BEST WESTERN Inn On The Hill

Address: 365 Guelph St, Georgetown, Halton Hills, Ontario L7G 4B6, Canada
Location: Canada > Ontario > Halton Hills > Georgetown
Price Range: $86 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Inn On The Hill 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Best Western Georgetown
Georgetown Best Western
BEST WESTERN Inn On The Hill Georgetown, Ontario
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