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Four Points by Sheraton St. Catharines Niagara Suites

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3530 Schmon Parkway, Thorold, Ontario L2V 4Y6, Canada
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Four Points by Sheraton St. Catharines Niagara Suites
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265 Reviews from our TripAdvisor Community

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Toronto, Canada
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Check was quick and friendly, was told I got a suite upgrade immediately which was great. Room was family suite two separate bedrooms and bathrooms. Beds comfie as always at Sheratons. Big facility with decent restaurant and room service. Close to everything, a Tims right across the road as well. Thanks guys great hotel we will be back

Helpful?
Thank CanuckRoadWarrior
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

As a loyal SPG member, you know the standards we hold for all of our Starwood properties and we are beyond thrilled to learn our team exceeded your expectations during your stay. We're happy to hear you enjoyed the suite upgrade and great location. Thank you for the fantastic feedback, we hope to see you again, soon. All the best. More 

Welland, Ontario
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed December 27, 2015

We hadn't been to this Hotel in over 15 years. Before we moved to Niagara in 2000 for 9 years we used to come here quite a lot, and now i remember why. We needed a dog friendly hotel in Niagara falls, but found out that most will not accommodate a German Shepherd. She's not that big, about 60 lbs,... More 

Helpful?
Thank stevieb4444
South River, Canada
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed December 20, 2015

We stayed one night with our 8 year old granddaughter. It was exactly what we needed with a separate living area. Very comfortable bed. Small pool,but great for us. Hot tub and Gym area. McDonalds/Tim Hortons near by. There is a restaurant on site. Small kitchen area with microwave & fridge. Plenty of bathroom amenities. It worked well for us!... More 

Helpful?
Thank Pookie0621
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Thank you for the wonderful review - we are thrilled you and your family enjoyed your time with us thanks to our comfortable beds, great location, free parking, and more. We look forward to seeing you again - all the best! More 

canada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 10, 2015

i can't rave enough about this room. Check in was fast. The rooms are spacious. The beds are awesome with lots of pillows. And a nice big fluffy comforter. Wifi worked really good too. There is a restaurant located in the hotel. I had a club house sandwich which is all you need because it is so big. Made with... More 

Helpful?
Thank canuckisland
North Bay, Canada
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 26, 2015 via mobile

What a wonderful hotel! The suites are spacious and well appointed, the staff is friendly and the hotel is very clean. I highly recommend this hotel, particularly for larger families. The only downside is the restaurant. The food isn't worth the price you pay for it.

Helpful?
Thank kellisaway
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

We are so happy to learn you enjoyed your time with us thanks to our spacious suites, friendly staff, and clean accommodations. We hope you will visit again soon - all the best! More 

Rochester, New York
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed November 10, 2015

My wife and I stayed here over a weekend in November. Without our asking, we were upgraded from a regular room to a king suite. The hotel was packed with adolescent girls for a hockey tournament, so maybe the staff tried to put us as far from the noise of the kids as possible, as our room was at the... More 

Helpful?
1 Thank yankeedave
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed October 31, 2015 via mobile

We booked this hotel on-line for a family mini vacation to the falls. It is close to the falls (10 minute drive) without the inflated prices of being AT the falls. We were attracted to the price but also were really interested in the separate bedroom, dinning room, kitchenette setup. With two young children, the idea of having a mini... More 

Helpful?
Thank Chris H
Lexington, Kentucky
Level Contributor
147 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed October 27, 2015

The location is good if you are going to Brock. Luckily, we were. Not much else to say about this place. Not near anything else. Service is just fine. But the property is quite dated. The room felt cave-like. Dark purple stuff, sofa circa 1989. Needs a facelift.

Helpful?
Thank Palooka32
Waterloo, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed October 19, 2015

We stayed for a hockey tournament this weekend along with several other teams from other cities. Before we were even checked in we were told we were a problem by a mgr named Elizabeth. Within 5 minutes of checking in she had cornered a group of your kids and was yelling at them before a parent could intervene. She told... More 

Helpful?
3 Thank DutchieDea
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Thank you for taking the time to post a review regarding your most recent stay as your feedback is always welcome. It is always disappointing to hear that someone’s stay did not meet their expectations. We would like to extend our apologies for making you feel unwelcome as that certainly was never our intent. As you indicated the hotel was... More 

Ipswich, United Kingdom
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed October 15, 2015

Stayed with friends in a Niagara Suite at the Sheraton Hotel for two days on my trip around Canada. Superb hotel well situated for a trip to the falls and other interesting sights nearby. Advertised King Sized beds but were anything but. Very uncomfortable and was the only let down with the hotel. Rooms were clean and tidy. Served breakfast... More 

Helpful?
Thank Trevor G
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