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Four Points by Sheraton St. Catharines Niagara Suites

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Four Points by Sheraton St. Catharines Niagara Suites
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306 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Cranbrook, BC
Level Contributor
144 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Overall, this hotel was a decent place to stay. It had a few signs of wear but the room was clean and it met my first desire of a hotel, it was quiet and got a good night sleep. The desk staff was appropriate. There was slow service for breakfast one morning but nothing extreme. The main reason for my... More 

Helpful?
Thank Disco_David
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Room had very small windows- and room very dimly lit- request for change of room was ignored by front desk citing that the hotel was full despite me staying for 7 nights!!! The kitchenette / pantry area was not equipped with any cutlery, crockery or utensils- No shuttle service to airport. On the days it rained the roof of the... More 

Helpful?
Thank sizgun
Port Saint Lucie, Florida
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel has changed hands over the years but continues to provide a nice suite for an affordable price. A full breakfast buffet used to be included....way back when....but now...no breakfast :( We will stay here again but I will continue to mention they could at least include a continental breakfast. There's a Tim Horton's across the street.

Helpful?
Thank Colleen B
Burlington, Canada
1 review
1 of 5 stars Reviewed 2 weeks ago

Our experience with the Four Points Sheraton St. Catharines was absolutely terrible to say the least. We will never be recommending this hotel to anyone, nor will we ever stay at the hotel again. We have never experienced such poor customer service from someone who was supposed to be the Coordinator for group bookings. The purpose of our stay was... More 

Helpful?
Thank n_ettorre
LaRhonda S, Starwood Hotels at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Dear n_ettorre, We take pride in providing the best experience for all of our guests and are concerned that you are disappointed in the level of service you received. With only 124 suites in the hotel, it is necessary to limit the number of rooms blocked for weddings that are not being held at the hotel as there is such... More 

Winnipeg, Canada
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were fortunate enough to receive a complimentary upgrade to their royal suite, the premium bedding felt like we were sleeping on a cloud and the breakfast package is worth every penny and all staff were very friendly

Helpful?
Thank Wpgtraveller_12
delaware
Level Contributor
70 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here while attending the Royal Henley Regatta. This is a large hotel right across from Brock University. Our suite was perfectly adequate. It was two separate rooms which was nice with frig/microwave This is a large hotel and it was very busy. That was only a problem when it came to laundry. There is only two machines which... More 

Helpful?
Thank ahagen
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is a smart option for travellers who wish to experience Niagara region, but don't want to be in noisy and over-priced Niagara Falls or Niagara on the Lake. Easy 15 minute drive to all major attractions in the area. Suites are spacious and clean. The furniture is a little dated and the kitchen is minuscule, but it's better... More 

Helpful?
Thank Sanja O
Tuscola, Illinois
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We booked this motel for our first visit to Canada to see The Niagara Falls. It was a nice, clean room with plenty of space for 4 people. The staff was very helpful and pleasant and the accommodations were lovely. We had seen some negative reviews regarding this property before we stayed, but we're not sure where they were coming... More 

Helpful?
Thank vickibee55
Ontario, Canada
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed August 23, 2016

We were here with a team for a summer tournament weekend. Hotel has beautiful lobby and is very close to Brock University. Chain restaurants close by (McDs and Tims) for breakfast if hotel restaurant not your thing. Rooms are fine, pretty spacious but need MORE MIRRORS! Only 1 mirror available in bathroom and travelling with a family makes this difficult... More 

Helpful?
Thank CanadaFamof4
Level Contributor
29 reviews
5 of 5 stars Reviewed August 22, 2016 via mobile

When we first arrived at the hotel we could not believe how nice it was. The staff was very friendly and the rooms were gorgeous. We had more than enough room for 5 people and it was very comfortable. The pool was very clean and had great opening and closing hours. The view from the main lobby was great and... More 

Helpful?
Thank Jeffrey S
LaRhonda S, Starwood Hotels at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Dear Jeffrey S, We're pleased to hear you enjoyed your stay with us! Thank you for taking the time to share your experience and we hope to host you again soon. Take care. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Four Points by Sheraton St. Catharines Niagara Suites has 11,000 square feet of flexible meeting and banquet space, perfectly accommodating a variety of events. ... more   less 

Additional Information about Four Points by Sheraton St. Catharines Niagara Suites

Address: 3530 Schmon Pky, Thorold, Ontario L2V 4Y6, Canada
Location: Canada > Ontario > Thorold
Price Range: $93 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton St. Catharines Niagara Suites 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
4 Points By Sheraton St. Catharines Niagara Suites
Four Points Thorold
Sheraton Thorold
Four Points Sheraton St Catharines
Thorold Sheraton
Thorold Four Points
Four Points By Sheraton St. Catharines Niagara Suites Thorold, Ontario, Canada
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