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Horizontes La Ermita

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Horizontes La Ermita
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524 Reviews from our TripAdvisor Community

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Showing 289: English reviews
A TripAdvisor Member
Reviewed 6 days ago NEW via mobile

An old hotel with the most beautiful views out over the valley. Watching the sunset from the terrace is a must. The restaurant also has stunning views so try and go there for lunch when the coach groups aren't there and soak up the beauty. The whole place is incredibly peaceful and all you can hear are the birds. Rooms... More 

Helpful?
1 Thank A TripAdvisor Member
Devizes
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 days ago NEW

Set in well tended gardens with beautiful views of the Vinales valley. Good location to explore the general area. The rooms are spacious and clean if somewhat basic, with small veranda. Set out in small separate blocks of about 12 rooms on 2 floors. Outdoor swimming pool and bar area with separate dinning room overlooking the valley. No plug in... More 

Helpful?
Thank Doug C
Edegem, Belgium
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago

The room was spacious and except for the gecko in the shower we couldn't find nasty pests. The airco functioned well, the beds were comfortable and the breakfast was extensive and tasteful. Beautiful view on the valley. The village is only half an hour away walking down. A taxi to bring you back costs no more than 2 CUC.

Helpful?
1 Thank Francois R
Pedro Luis J, Director de Relaciones Públicas at Horizontes La Ermita, responded to this review
Google Translation

Estimado cliente: Agradecemos sus palabras sobre sus experiencias en nuestra instalación durante sus vacaciones a la par que lamentamos que... More 

Copenhagen, Denmark
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 weeks ago

Be careful - bedbugs - we stayed in room 38! Unfortunately I am allergic to bedbugs (they are unpleasant enough - but having allergies is as nightmare). Very unfriendly service in the restaurant - swimming pool seems not to be clean. Location ok - but find another hotel.

Helpful?
1 Thank Ina B
staffordshire
Level Contributor
164 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed October 6, 2016

The rooms are better than basic they have working bedside lights, clean towels spotless sheets, working aircons and big balconies. The hotel has fabulous staff, fabuous grounds, the shop sells water and an amazing drink called banana rum which glows in the dark but induces a feeling of well being. You eat on the veranda which has unmemorable but plentiful... More 

Helpful?
1 Thank bettystaffs
Pedro Luis J, Director de Relaciones Públicas at Horizontes La Ermita, responded to this review
Google Translation

Estimada cliente: Agradecemos su colaboración al dedicarnos estas palabras sobre su experiencia durante su estancia junto a nosotros. Sus consideraciones... More 

Oslo, Norway
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 28, 2016

We stayed at the Horizontes La Ermita because of the beautiful view over the Vinles Valley. And the view lived up to our expectation. We are sorry to say that the hotel did not! The hotel garden is green and beautiful. The pool area is a bit worn-down, and we had to clean the pool-bar-restaurant before using it. We paid... More 

Helpful?
Thank Trine Lise K
Pedro Luis J, Director de Relaciones Públicas at Horizontes La Ermita, responded to this review
Google Translation

Estimado cliente: Tomaremos en consideración todas las palabras que nos dedica en esta opinion sobre nuestros servicios para evitar que... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 25, 2016

Fantastic views but hotel disappointing. Stunk of cigars and air conditioning set to a minimum of 22 degrees so the room was never cool. Room dirty and poorly maintained. Restaurant food very poor. Hotel doesn't change money which means that you have to get a taxi into the town. Can't really walk as quite far from the town at the... More 

Helpful?
Thank Annemarie M
Pedro Luis J, Director de Relaciones Públicas at Horizontes La Ermita, responded to this review
Google Translation

Estimado cliente: Agradecemos su colaboración en esta página al dedicarnos su opinion sobre su estancia junto a nosotros. Trabajamos arduamente... More 

Dubai
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 11, 2016 via mobile

Unfortunately, this hotel with all the natural assets it has and surrounding beauty , lacks lots of things. Rooms are basic and the lavel of maintenance is below acceptable levels. The walls rotten in places. May be it is better to remove the A/C then to have it in condition they are. When I started it, so much dirt came... More 

Helpful?
Thank Valentina K
Pedro Luis J, Director de Relaciones Públicas at Horizontes La Ermita, responded to this review
Google Translation

Hola Valentina K! Agradecemos sus palabras en esta opinión pues al igual que otros clientes nos ayuda mucho en hacia... More 

Stansted
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 22, 2016 via mobile

Rooms were quite basic but had a nice balcony. Views awesome. Breakfast wasn't great- we ate dinner in town. Pool was busy, but the kids enjoyed it - not sure about giving open access to non-residents. Pool bar didn't feel welcoming. Had a useful little shop.

Helpful?
Thank EmmaNichol
Pedro Luis J, Director de Relaciones Públicas at Horizontes La Ermita, responded to this review
Google Translation

Hola Emma Nichol! Agradecemos sus palabras para con nuestro establecimiento durante su estancia. El verano es un momento propicio para... More 

Washington DC, District of Columbia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 11, 2016

The highlight of this hotel is supposed to be the pool, but there was a ring of dirt on the inside lip of the pool. It was so thick, people had carved their names into the filth. The water was cloudy and the pool was over run with people because the government forced every cara particular in town to drain... More 

Helpful?
Thank 40_countries_2014
Pedro Luis J, Director de Relaciones Públicas at Horizontes La Ermita, responded to this review
Google Translation

Hola 40_countries_2014! Agradecemos el criterio que nos dedica pues con sus palabras mejoraremos sin dudas. La piscina es un punto... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast

Additional Information about Horizontes La Ermita

Address: Carretera de La Ermita, km 1. 5, Vinales 22400, Cuba
Location: Caribbean > Cuba > Pinar del Rio Province > Vinales
Price Range: $91 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Horizontes La Ermita 3*
Number of rooms: 62
Reservation Options:
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Also Known As:
Horizontes La Ermita Vinales
Horizontes La Ermita Hotel Vinales
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Questions & Answers

Here's what travelers have asked, with answers from Horizontes La Ermita staff and other travelers.
7 questions
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Questions? Get answers from Horizontes La Ermita staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“all have balconies all have good views”
 of 5 bubbles bettystaffs, Oct 6, 2016 | Read review
“Choose the ground floor if you like to go straight to the garden, or the top-floor if you prefer the view.”
 of 5 bubbles TrineLiseK, Sep 28, 2016 | Read review
“Lots of steps to drag your cases.”
 of 5 bubbles annemariem202, Sep 25, 2016 | Read review
“The accommodation is low rise, set in lovely gardens and in separate blocks. Air con is noisy but you need it in July”
 of 5 bubbles lavender20186342, Aug 11, 2016 | Read review
“we were on the top floor and the views were great from the balcony”
 of 5 bubbles warnerl, Jul 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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