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Horizontes La Ermita

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Traveler (492)
Room & Suite (97)
Dining (63)
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Overview
  • Excellent5%
  • Very good37%
  • Average34%
  • Poor15%
  • Terrible9%
Travelers talk about
AMENITIES
Public Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (609)
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16
108
117
52
35
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All reviewsamazing viewsnice swimming poolhotel restaurantstayed here for two nightsbreakfast and dinnermountainsfrogsbalconiesvistapatiofarmhorses
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1 - 5 of 328 reviews
Reviewed May 14, 2018

We stayed 3 nights at La Ermita. I was a bit disappointed initially, especially coming from the Saratoga in Havana, but the place slowly grew on me. It felt almost like a movie set from the 70's in some way... The room was small with...More

Thank Aussie_Travel_Writer
Response from Arleny R, Director de Relaciones Públicas at Horizontes La ErmitaResponded 3 weeks ago
Google Translation

Estimado Cliente: Agradecemos recibir sus opiniones la cuales tomamos en cuenta para la orientacion de nuestro trabajo hacia un nivel...More

A TripAdvisor Member
257
Reviewed April 11, 2018

From reading reviews we were very wary of booking this hotel but decided that it was worth trying for the price and the positive things said in reviews. Totally agree that the guy in reception needs some customer service training however, the young chef at...More

1  Thank A TripAdvisor Member
Response from Arleny R, Director de Relaciones Públicas at Horizontes La ErmitaResponded May 5, 2018
Google Translation

Estimado Cliente: Agradecemos recibir sus opiniones las cuales tomamos en cuenta en la orientacion del trabajo hacia la excelencia en...More

Reviewed April 6, 2018

nice location, on a hill. But- Wifi- only at the pool. The room was clean, fine food. The hotel is quite far from the town. You may need a rented car or a taxi to get to the city of Vinales. Nice view from the...More

Thank oferta10
Response from Arleny R, Director de Relaciones Públicas at Horizontes La ErmitaResponded May 5, 2018
Google Translation

Estimado Cliente: Nos sentimos agradecidos al recibir sus opiniones. Esperamos su estancia en nuestro Hotel haya sido placentera y esto...More

Reviewed March 4, 2018

I almost gave it 4 stars rating because the potential is there. Nice rooms, pool, very cheap bar, good food and not to forget an exellent breathtaking view. But there is to much lacking. Cleaning could and should be better, especially the pool was not...More

Thank H_C_Enevold
Response from Arleny R, Director de Relaciones Públicas at Horizontes La ErmitaResponded April 13, 2018
Google Translation

Estimado Cliente: Le agradecemos sus opiniones, ha sido ud muy amable al escribirnos. Es todo un placer recibir sus satisfacciones...More

Reviewed February 27, 2018

Unfortunately the only positive thing about this hotel is the view over the national park. I am not sure that the view merits the extremely poor standard of this place. It's a great shame as it could be fantastic but it badly needs some money...More

Thank Jane S
Response from Arleny R, Director de Relaciones Públicas at Horizontes La ErmitaResponded April 11, 2018
Google Translation

Estimado Cliente: Agradecemos recibir sus opiniones, lamentamos no haber cubierto sus expectativas. Esperamos tener la oportunidad de recibirlo nuevamente en...More

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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$79 - $120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
$79 - $120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveler (492)
Room & Suite (97)
Dining (63)
Pool & Beach (39)
Family and Play Areas (6)
Questions & Answers
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Meredith L
February 21, 2015|
Answer
Response from UshanthaN | Reviewed this property |
Its not a long walk into town, but the hill is quite steep. You can ask the reception to call a taxi for you. It should cost about 4 cuc (4 dollars) to come and go. Hope this helps. Ushantha
3
Votes
Room Tips
"The rooms on the left wing have a little terrace equipped with a nice 2 person swing, excellent for couples."
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"I recommend staying somewhere else."
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"Get a room facing the pool."
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"ask for la vista"
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