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Villa Haydee Guzman Chiroles

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Villa Haydee Guzman Chiroles
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156 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Havana
Level Contributor
174 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed May 5, 2016

it have 6 rooms and I have the bad luck to stay in one of the street frond, in this street goes all the heavy vehicles in town, then the noise is terrible from 7am to 10pm. If you want to rest please ask for a room in the back place.

Helpful?
Thank Rodney R
Haydee C, Propietario at Villa Haydee Guzman Chiroles, responded to this review

Thanks for your comments, we really appreciate it. In this moment, we are doing a big effort to change all the windows style, to avoid the noise caused by the vehicules on the street. We apologies for all the inconvenience. More 

Banbury
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 29, 2016

.. at the back of the property, with our own little patio with 2 rocking chairs. The courtyard was full of lovely trees and plants, and our breakfasts there were a highlight. We enjoyed a very good lobster dinner too. Haydee and family were very hospitable and welcoming, and I would recommend this casa. There was a little building work... More 

Helpful?
Thank Jane W
Haydee C, Propietario at Villa Haydee Guzman Chiroles, responded to this review

Thanks so much for your comment and for your good recommedations.!!! To the next time!!! More 

Paris
1 review
5 of 5 stars Reviewed April 28, 2016

aylen was so helpful in organizing our trip ! She found us last seats when no more were available and mode it possible to go to cayo levisa . It was great ! I recommand this place :-) Las habitaciones tienen bano y ducha. La comida es muy buena

Helpful?
Thank Smoothy777
Haydee C, Propietario at Villa Haydee Guzman Chiroles, responded to this review

Thanks for your nice review, we love to help you and your beautiful family. Would be a pleasure to meet you again!!! More 

Sydney, Australia
Level Contributor
279 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
3 of 5 stars Reviewed April 22, 2016 via mobile

Home share is very popular in Cuba & great for the families to earn money. This is a nice property & a friendly lady that runs it. However the male members of the family are not as enthusiastic. They have expanded their rooms with the house next door which is still being renovated & rebuilt. I had a room facing... More 

Helpful?
Thank ozallan
Haydee C, Propietario at Villa Haydee Guzman Chiroles, responded to this review

Thansks for your comment. We really appreciate it. We make a big effort to finish with all the details, and until know we don´t accept any new reservation to this room, only the old one because we don´t want neather to cause a problem changing our visitors to another house. Anyway, we think to solve all the problems with this... More 

Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 18, 2016

This Casa offered an ok room with fridge, with an external patio entrance at the back of the house. There was a lockable door to the room. However, any supplies from the Casa tended to be expensive, e.g. beer, water. The breakfasts were a little disappointing as on the first morning the bread was dry and stale. However, most of... More 

Helpful?
Thank brunch55
Haydee C, Propietario at Villa Haydee Guzman Chiroles, responded to this review

Thanks a lot for your comment. We really appreciate your opinion, we just want to let you know that we do a big effort to offer the best services and products. Unfortunally in town we have only a bakery with only one kind of bread, that we buy in the first hours in the morning to serve it very fresh,... More 

Hertfordshire
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 24, 2016

Lovely double room with its own en-suite in bungalow-style building in ornate back garden. Couple of rocking chairs and a small table outside room. Wanted to stay for 3 nights but could one stay for one night as they were fully booked. The child was a bit noisy as other commenters have said but casa particulars are not hotels, they... More 

Helpful?
Thank Lavender85
Cheshire, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 18, 2016

This Casa may not be as luxurious as some others but it makes up for it with a lot of Cuban personality and hospitality! Full of life and I found the Casa to be clean and provided everything I would expect and need. The family are great and very enjoyed my experience at the Casa.

Helpful?
Thank Bushra18
London
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed March 17, 2016

We booked this Casa as part of our overall trip to Cuba via Captivating Cuba. We booked three rooms some six months in advance. Upon arrival we were told that one of the rooms was not available and that one party had to move next door to another Casa (Casa Mercy). There was no reason given. We were told that... More 

Helpful?
Thank oonitoon
Haydee C, Propietario at Villa Haydee Guzman Chiroles, responded to this review

We really sorry for all the problems we could cause to you. Our main goal have been always to be part of the best moments of the vacations of our visitors, and for more than 20 years we were really happy with satisfy a lot of people that send by letters or reviews from websites their great experience in our... More 

London
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed March 11, 2016

Even by Cuban standards this Casa Particulars is very basic with uncomfortable beds and incredibly noisy all day and in to the night. Not a relaxing way to spend time in Vinales. Breakfast was bearable, just. I would recommend that you consider finding a place away from this very busy street and whilst everyone travelling to Cuba accepts that Casa... More 

Helpful?
Thank Stubbsy
Haydee C, Gerente at Villa Haydee Guzman Chiroles, responded to this review

We really appreciate your comments, which will help us to improve our services. Actually, we do everything we can to make the most enjoyable holidays for our customers in our company and most of the time we have received excellent comments that confirm this. However, we greatly appreciate you have written to us, and the only thing we regret is... More 

Greater London, United Kingdom
1 review
2 of 5 stars Reviewed March 11, 2016

We stayed at this Casa Particulares for two nights at the end of February 2016 and to be honest I don't understand the previous rave reviews. My wife and I, adult son and two friends arrived late afternoon to find out that they had overbooked and that one of the rooms were no longer available. Our friends were subsequently shipped... More 

Helpful?
Thank pa0l02016
Haydee C, Gerente at Villa Haydee Guzman Chiroles, responded to this review

We greatly appreciate your comment and we sorry all the trouble we have caused. Unfortunately, we had to close one of our rooms for a while for repair and for that reason we could not give the two rooms you had booked. However, when you arrived we already had to your disposal a neighboring room, like ours, that works with... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
Official Description (provided by the hotel)
Lovely family that always help you to have very nice experiences in Vinales. The house has 2 nice bedrooms with private bathrooms recomend it for familys. ... more   less 

Additional Information about Villa Haydee Guzman Chiroles

Address: Calle Rafael Trejo No 139, Vinales 22400, Cuba
Location: Caribbean > Cuba > Pinar del Rio Province > Vinales
Price Range: $15 (Based on Average Rates for a Standard Room)
Number of rooms: 3
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