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Travelodge Porthmadog Hotel

Traveler (52)
Room & Suite (34)
Dining (1)
Certificate of Excellence

About

#2 of 2 hotels in Porthmadog
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free parking
Non-smoking hotel
Paid Internet
Paid Wifi
Public Wifi
Room features
Accessible rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
694Reviews
9Q+A
99Room tips
Traveler rating
  • 297
  • 233
  • 104
  • 44
  • 16
Time of year
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Popular mentions
Modern Travelodge designed for maximum efficiency and minimum customer comfort. Minuscule rooms (couldn’t swing a cat). Nowhere to put clothes or possessions. One high level shelf for spare pillows with fixed clothes hangers underneath. Nowhere for suitcase so had to live out of
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Response from TravelodgeUK, Molly from the Social Media Team at Travelodge Porthmadog Hotel
Responded yesterday
Thank you for taking the time to provide your feedback following your recent stay with us. We are sorry to learn of your experience and would like to look into this further for you. Therefore, may we kindly request that you contact our Customer Services Team so that we can investigate this more thoroughly with the Hotel. Thank you again for your comments, and we hope to hear from you soon.
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Need to contact out of hours NHS services at 5.00am. Member of staff on night duty was extremely helpful. When NHS out of hours proved unhelpful the member of staff directed me to his own GP services who sorted my problem.
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Review collected in partnership with Travelodge
Stayed here for 4 nights at the end of April. The hotel is located at the entrance of an industrial estate 5 minutes’ walk away from Porthmadog High Street. It has a car park with around 40 spaces plus some disabled bays, we never had a problem getting parked. Check-in was quick
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Even though you may have paid £75 for a basic room, if you are staying more than one night don't expect the bed to be made, bin emptied, bathroom cleaned or floor vacuumed as you have to ask for this service -- the sort of service which should be expected at any hotel.
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Review collected in partnership with Travelodge
Response from TravelodgeUK, Molly from the Social Media Team at Travelodge Porthmadog Hotel
Responded 1 week ago
Thank you for your review. We are disappointed to note that your room was not serviced during your stay. We will certainly address this with the Hotel Team to reiterate the importance of attention to detail when servicing the rooms. Please note, we have introduced a new policy whereby we ask guests to leave a pink hanger on the door if they would like their room to be serviced during their stay. This policy has been introduced based on customer feedback. Thanks for your comments, we hope to welcome you back to stay with us again in the near future.
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Booking was straight forward, gentleman on Reception was helpful, polite and efficient. However 9n entering the room it didn’t feel as clean as many other Travel lodges I’ve stayed in. There was a stain on the bed runner and a pile of dust and body hair around the toilet, which
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Response from TravelodgeUK, James from the Social media Team at Travelodge Porthmadog Hotel
Responded 1 week ago
Thank you for reviewing our Travelodge Porthmadog Hotel. We're happy to hear you were pleased with the service from the hotel's team during this stay with us but we are very sorry to hear you weren't happy with the room's cleanliness. Please rest assured the hotel managers check Tripadvisor reviews of their hotels so your comments will be reviewed by the hotel's team. Thank you again for leaving this review and we do hope that you choose to stay with us again in the future.
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PRICE RANGE
$67 - $150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
travelodge hotel porthmadog
LOCATION
United KingdomWalesNorth WalesPorthmadog
NUMBER OF ROOMS
51
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