Alpin Resort Hotel
Strada Poiana Doamnei 9, Poiana Brasov 500001 Romania
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About
#3 of 24 hotels in Poiana Brasov
Location
4.3
Cleanliness
4.1
Service
4.0
Value
3.8
Alpin Resort Hotel is located in the picturesque resort of Poiana Brasov and is only 10 minutes away from the ski slopes, offering comfortable accommodation with the added benefit of free access to a semi-Olympic swimming pool and many other amenities. During the winter season, guests can take advantage of the free shuttle service to the slopes, departing every 5 minutes.
The hotel provides free WiFi, and most rooms have balconies, some offering breathtaking mountain views. Each well-appointed room is equipped with a television, minibar, safe, fireplace, and private bathroom.
Alpin Resort Hotel consists of three interconnected buildings: Alpin Hotel, Alpin Casa, and Aparthotel Alpin, offering a variety of accommodation spaces, ranging from Economic Standard Rooms to Presidential Apartments.
The resort features a Vitarium Spa, awarded "Best Family SPA" in 2022, and "Best Mountain and Ski Resort SPA" in 2021, as well as four restaurants, two terraces with summer gardens, and 41 conference and event rooms, accommodating groups from 10 to 1000 people. Additionally, there is a Cigar Lounge, a nightclub, and a spa shop.
For the little ones, there are several activities and specially designed spaces where they will be safe, supervised, and entertained by specialized staff. Families with children can relax while the kids enjoy workshops, billiards, table tennis, air hockey, and many other outdoor play activities, including Alpin Magic Land, where mystical characters and magical experiences come to life.
For added convenience, the hotel offers Valet Parking and 24/7 concierge services at no additional cost. Guests can also enjoy facilities such as indoor and outdoor jacuzzis, a fitness room, dry and wet saunas, and emotional showers. Throughout the year, Alpin Resort caters to outdoor enthusiasts, offering a ski school and rental during the winter season, and bike rentals during the summer season, as well as various activities like hiking, excursions, and picnics.
Food lovers will be delighted by the gastronomic options offered at Alpin Resort Hotel. The À Propos restaurant serves international cuisine and fine wines with a stunning mountain view. Guests can enjoy a rich buffet breakfast at the Tosca restaurant every morning. For a taste of Lebanese cuisine, El Bacha restaurant is an excellent choice, while the traditional Forest restaurant offers a delicious combination of Romanian and international dishes.
Alpin Resort Hotel offers a unique opportunity to enjoy a dream vacation in the midst of nature, in a spectacular mountain setting, with captivating activities and high-quality services. Make your stay unforgettable at Alpin Resort Hotel!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Bicycles available
Children's playground
Electric vehicle charging station
Valet parking
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Pool with view
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Wine / champagne
Game room
Hiking
Horseback riding
Ski rentals
Ski school
Skiing
Bicycle tours
Billiards
Darts
Entertainment staff
Patio
Table tennis
Walking tours
Board games / puzzles
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
ATM on site
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Nepali, Romanian
Location
60Somewhat walkable
Grade: 60 out of 100
17Restaurantswithin 0.75 miles
7Attractionswithin 0.75 miles
Strada Poiana Doamnei 9, Poiana Brasov 500001 Romania
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This was our first visit here after many, many years and we can only hope to come back ASAP! The double luxe room, spacious and clean room. The staff friendly and welcoming and they all are very professional. The food was very tasty, it was a buffet, not very varied but it could satisfy the needs of a vegetarian. We love it! I would recommend this hotel to couples as well as families .
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We were impressed by the hotel/services/employees. It is truly a 4-star hotel from the rooms to the breakfast, the Spa center is wonderful. You had another strong point when we booked and you were very kind to inform us that the bed is very big and that the little girl can sleep with us, and only if we really want an extra bed do you offer us this service. Others jumped from the start with an extra bed and extra cost to the room. ️ What was a bit strange when we went down to have lunch at 15:00, the Forest restaurant was not open yet, and Tosca was full and we had to wait 30 minutes. Specially, we went down to the table later to find a place in one of the 2 restaurants, but it seems that it was not so easy, but it was something relatively minor and for dinner we learned our minds and made a reservation. On the day of departure, that is Friday, the girl found that she had lost an earring after returning from the pool, the staff were kind both at the pool and at the reception and they said that if it is found we will be contacted. The little one left upset for 3 reasons: the vacation was too short in this beautiful place, she lost an earring and the part was not very good for skiing, but I promised her that we would try to come back during the summer.…
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Old hotel. Needs full renovation. It was our fourth and last stay at this hotel. The hotel has degraded constantly over the last years. Not at all a 4 star hotel. No investments, everything looks old and deplorable. The room, a junior suite one, old furnished, antique bathroom. The main restaurant Tosca very crowded, but even more frustrating low quality service and even lower quality food for a 4 star hotel. There is a very big discrepancy between the offer and the prices which have grown constantly and consistently.
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
One of The best hotels for the ones that like to come for ski. I have been looking for some good food and some good accommodation near the mountains and this one is very good. Good restaurant and good food. We strongly recommend it for the family's.
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alex Slav, Sales at Alpin Resort Hotel
Responded Feb 6, 2023
Dear alexpC6286GQ, Thank you very much for sharing your travel experience you had at Alpin Resort Hotel! We can honestly say that everything that you’ve said is more than a review for us. It is actually something that will help our hospitality to keep develop, in order to remain consistent in providing high quality services. We hope that your staying was so great, in fact, that it made you want visit us again in the near future!❤️ Have a lovely day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TMC Group would like to share its experience in organizing a corporate event on November 05/November 06 at Alpin Hotel Resort&Spa. Words are just not enough to express the gratitude we have for the whole team which helped make this event a resounding success, especially to Andrea Marcu for the way she responded to every request we had. We are grateful to the entire reception team, thanks to them from the beginning, the event had a good start with a fast check-in for the guests. The accommodations were wonderful, clean, and with a gorgeous mountain view. After such a great start the day continued with a delicious lunch in the APROPOS restaurant. Plenty and varied food that would satisfy the tastes of even the most demanding guest. Our event ended with a campfire in the garden of the Forest restaurant and followed by a special festive dinner that was highly appreciated by our client. The service was impressive, fast, and hassle-free; the food was excellent and the corporate event was a success thanks to everyone who went above and beyond. We are extremely grateful to the best DJs who animated the party so well with their music, thanks to them the party was extended by another hour. We will definitely return soon with new requests to Alpin Hotel Resort&Spa and it will be one of our destinations for future corporate events. TMC team…
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Date of stay: November 2022Trip type: Traveled on business
Value
Service
Sleep Quality
Room Tip: In one of the hotel buildings, the rooms are completely renovated and are very beautiful.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alex Slav, Sales at Alpin Resort Hotel
Responded Feb 6, 2023
Dear Oana A, Thank you very much for sharing your travel experience you had at Alpin Resort Hotel! We can honestly say that everything that you’ve said is more than a review for us. It is actually something that will help our hospitality to keep develop, in order to remain consistent in providing high quality services. We hope that your staying was so great, in fact, that it made you want visit us again in the near future!❤️ Have a lovely day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed for 2 nights in a two-bedroom apartment. We have a baby and a toddler, and we needed the space. The rooms were very spacious, we had a terrace, a bathroom in each bedroom, Rituals amenities. BUT... I will never understand why in Romania people simply accept some things that shouldn't be accepted. I'll start with the good parts Good parts: staff was very friendly - room service, reception, spa, restaurant. The breakfast was amazingly diverse and good. Even though I don't necessarily like buffets, because of the food that's exposed, we didn't catch any stomach bug :D; fruits, pastry, hummus, waffles, eggs, sausages, yogurt, juice... everything, honestly! And there are two restaurants in which you can serve breakfast, which is good, as in weekends there are a lot of people. Diversity of restaurants. Lots of activities. Bad parts: the cleanliness - I mean come on... I have no idea where is the root problem (management or cleaning staff), but it should be fixed! The bathrooms had red mold, calcar, and not a super clean toilet. These are things that CAN and SHOULD be cleaned. I get that you can't clean the mold, for ex, after every single customer, BUT you won't have to do this IF you'd maintain it... And there are so many detergents and solutions that can be applied and they instantly removed the calcar and the mold... Do you live like this at home?? Do you like the toilet to have yellow marks? How do other customers just go by with this?! Also... full-on carpets in the rooms are not hygienic at all. How do you disinfect them? I'm certain the majority enter the room with their street shoes, hence...there's dirt and bacteria that can't be vacuumed. The couch and the armchairs were in such bad shape... They even had spots on them... We placed some towels on them and then we stayed... The furniture was dated, also. All of it. White marks from cups on the table. Wallpaper that's coming off, wood splints that had a thick layer of dust on them, plus they were broken (and these were all around the hotel) We had a terrace, but I was not willing to step on it as it was dirty. I'm sure the air conditioners weren't cleaned for a long time... The doors from the room weren't closing properly. The drapes and curtains were definitely not cleaned - spots and ripped then sewed... The kitchen sink was also dirty. I mean... come on... The pool area was also in a bad shape - I wasn't feeling comfortable stepping on the floor with bare feet. The toilets from there... oh.. they were dirty, small... The hotel exterior was also in a bad shape... Just go and look at it, it definitely doesn't look like it's taken care of. The closed play area has a small room with a door that wasn't closing properly, and it didn't seem very clean. The parking area is extremely small for how many rooms there are. There was a garbage smell around the parking area, and garbage all around. All in all...not cool. And the apartment wasn't cheap, you know. We paid over 555 euros for two nights. Took some photos to show you. P.S. This is the normality in the "well-known" hotels in Romania. Hotel Cismigiu, in Bucharest was the same as a few years ago. They simply don't care... And the customers that go there and give 4-5 stars...wow, I'm sure you have "lovely" homes.…
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Alex Slav, Sales at Alpin Resort Hotel
Responded Oct 21, 2022
Dear sorinav1917, Thank you for reviewing our property. Although you did give us a below than average score. From the description i can figure out that you were not completely happy with some of our services/or our accomodation. We apologize that we did not exceed the standards you have received during your previous stays in our resort. We apologize that you dis have a few things that did not go so well. We have a charismatic and open-minded team that will seek to deliver more quality in your future staying, that you will become satisfied and not end up being disappointed of our services. Your comments have also been discussed at our daily meeting, regarding services and accomodation of our clients. The whole Alpin team will work to improve your aforementioned issues, to ensure that our hotel maintains its high standards in the future. Have a lovely day!❤️
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I first stayed at Alpin somewhere around 2015. I went back seven years and was glad to see that all the rooms had been renovated. The atmosphere is very pleasant in the room, and the fireplace made all the money. Prices are ok for what the hotel offers, massage services are at higher level, slightly higher prices for a massage, but I can say that I felt very good. All the staff spoke and it was very nice, I will definitely return to Alpin
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alex Slav, Sales at Alpin Resort Hotel
Responded Oct 21, 2022
Dear Yone1410, Thank you very much for sharing your travel experience you had at Alpin Resort Hotel! We can honestly say that everything that you’ve said is more than a review for us. It is actually something that will help our hospitality to keep develop, in order to remain consistent in providing high quality services. We hope that your staying was so great, in fact, that it made you want visit us again in the near future!❤️ Have a lovely day!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at Alpin ApartHotel for ski wk occupying a big 2 bedroom apartment. We have not been here for more than 5 years and, returning from competitor hotels, we found Alpin quite dated with a big needs of refurbishment and investment. The worst in our apartment was the awful persistent smell which dominated our stay. We left the windows open but it did not help. Then, the carpet was dirty and this was visible in spite of its misleading colour. The furniture was all dated with heavy marks of use. On the other hand, the apartments are very big, with comfortable beds and a big living room. The services were generally very goid and, as always before, we loved the shuttle to and from the goldola. A very pleasant surprise was also the reach breakfast and the ski service (great guy dealing with the preparation of ski equipment). Parking is way to small compared with the number of cars so the first evening we had to park the car on the street, quite far from the hotel…
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alex Slav, Sales at Alpin Resort Hotel
Responded Apr 18, 2022
Dear Bogdan2005, Thank you for reviewing our property. Although you did give us a below than average score. From the description i can figure out that you were not completely happy with some of our services/or our accomodation. We apologize that we did not exceed the standards you have received during your previous stays in our resort. We apologize that you dis have a few things that did not go so well. We have a charismatic and open-minded team that will seek to deliver more quality in your future staying, that you will become satisfied and not end up being disappointed of our services. Your comments have also been discussed at our daily meeting, regarding services and accomodation of our clients. The whole Alpin team will work to improve your aforementioned issues, to ensure that our hotel maintains its high standards in the future. Have a lovely day!❤️
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Best breakfasts I ever had, with unique high quality meals and ingredients, more than 100 choices each morning. Many pioneer options for spending the time inside resort, for any age. All other services at superior level. I will come again and reccomend to my friends.
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alex Slav, Sales at Alpin Resort Hotel
Responded Apr 18, 2022
Dear andik7K, Thank you very much for sharing your travel experience you had at Alpin Resort Hotel! We can honestly say that everything that you’ve said is more than a review for us. It is actually something that will help our hospitality to keep develop, in order to remain consistent in providing high quality services. We hope that your staying was so great, in fact, that it made you want visit us again in the near future!❤️ Have a lovely day!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My friends and I spent the weekend at Alpin Hotel and it was a disappointing experience. 1. The hotel is old and in serious need of refurbishment. The room photos posted online are not real. Or at least our rooms looked nothing like that! 2. The bathrooms look straight out of a 80’s movie, with an old bathtub, broken tiles and very high temperature. 3. The heating is faulty; it was impossible to turn off, so we were recommended to open the balcony door during the night (in the middle of winter). 4. The reception staff were kind, except for the front office manager (namely Mr. Remus Apostolescu), who was very rude. He was rather arrogant during check-in, but I chose not to be bother by his attitude, as we all have bad days and I thought that might be the case with him. However, he was plain rude during check-out. He belittled us for a billing complication that not only was I not interested in hearing about, but it was also his fault, as he chose not to pay attention to me during check in. 5. The morning staff, in charge of breakfast, was helpful and very responsive, but the food was mediocre. Location is good, close to the slopes, and the view was nice, but…that’s about it. Alpin Hotel is a 2 star-hotel and I, for one, will never go back.…
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Date of stay: February 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Alex Slav, Sales at Alpin Resort Hotel
Responded Apr 18, 2022
Dear 07616Xllaurac, Thank you for reviewing our property. Although you did give us a below than average score. From the description i can figure out that you were not completely happy with some of our services/or our accomodation. We apologize that we did not exceed the standards you have received during your previous stays in our resort. We apologize that you dis have a few things that did not go so well. We have a charismatic and open-minded team that will seek to deliver more quality in your future staying, that you will become satisfied and not end up being disappointed of our services. Your comments have also been discussed at our daily meeting, regarding services and accomodation of our clients. The whole Alpin team will work to improve your aforementioned issues, to ensure that our hotel maintains its high standards in the future. Have a lovely day!❤️
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Poiana Brasov area.
PRICE RANGE
$107 - $141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alpin hotel poiana brasov, alpin hotel resort and spa, alpin hotel brasov
LOCATION
RomaniaTransylvaniaCentral RomaniaBrasov CountyPoiana Brasov
NUMBER OF ROOMS
288
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Claim Your ListingALPIN RESORT HOTEL $95 ($̶3̶0̶2̶) - Updated 2023 Prices & Reviews - Poiana Brasov, Brasov County, Romania
Frequently Asked Questions about Alpin Resort Hotel
Which popular attractions are close to Alpin Resort Hotel?
Nearby attractions include Poiana Brasov (0.2 miles), Quad Team Building (0.3 miles), and Season Hill (0.2 miles).
What are some of the property amenities at Alpin Resort Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Alpin Resort Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Alpin Resort Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Alpin Resort Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Alpin Resort Hotel?
Conveniently located restaurants include Restaurant Vanatorul, Coliba Haiducilor, and Restaurant Altitude.
Are there opportunities to exercise at Alpin Resort Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Alpin Resort Hotel have an airport shuttle?
Yes, Alpin Resort Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Alpin Resort Hotel have airport transportation?
Yes, Alpin Resort Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Alpin Resort Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Poiana Brasov.
Are any cleaning services offered at Alpin Resort Hotel?
Yes, dry cleaning and laundry service are offered to guests.