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Aldeia da Serra 14, Redondo 7170-120 Portugal
Lowest prices for your stay
$195
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Free cancellation until 07/11/20
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$195
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Free cancellation until 07/11/20
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Traveler (63)
Room & Suite (37)
Pool & Beach (24)

About

#2 of 4 B&Bs / Inns in Redondo
Location
Cleanliness
Service
Value
Set in Serra D'Ossa, near Redondo in the heart of the Alentejo, Água D'Alte with just 8 rooms, is a luxury Country in Évora District, Alentejo, Portugal. With fantastic views, is the ideal retreat for those seeking tranquility and pure relaxation. Start the day with a fantastic buffet breakfast. Afterwards, you can spend your time sunbathing on the pool's deck, before exploring in the afternoon Évora's many attractions. Água D'Alte features a renovated living room with fireplace. Have a drink from the honesty bar or at the pool lounge enjoying the company of family or friends or simply gazing the stars.A sophisticated yet relaxed atmosphere , make Agua D'Alte a special hideaway in the heart of Alentejo. Recomended for private Stays, family holidays or groups of friends.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Hiking
Airport transportation
Fax / photocopying
Non-smoking hotel
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Express check-in / check-out
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Great View
Languages Spoken
English, French, Spanish, Portuguese
124Reviews2Q+A11Room tips
Traveler rating
  • 95
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Popular mentions
We hugely enjoyed our three nights in a little cottage at Agua d’Alte. The rooms were charming with simple, but elegant decoration - and it was great to have our own space. The pool was lovely and the never too crowded given the property has only a small number of rooms. We ate in every evening and although the menu is very basic, it was very tasty. A great base to explore the surrounding countryside before retreating to the pool when the weather gets too hot!
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Response from CristinaSC2014, Proprietário at Agua d'Alte
Responded Dec 29, 2019
Dear Guest, Thank you so much for your kind words and description about your experience with us. It was a pleasure to welcome you here and we wish you a very good 2020! Best regards Cristina Silva e Costa
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This is the lowest rate I’ve ever used. I spent 3 nights here with my husband. The location and conditions of Água d’Alte are very good but it seems there is no one running the business. D. Rosa does an amazing job but there’s only so much one person can do. The best pro was the massage in the spa area. The biggest cons were the almost inexistent internet connection and the lack of attention to the client/shortage of staff (this is peak season and there was basically no one at the reception desk, imagine the rest of the hotel). If you want a snack or light meal at lunch time (in a specific time frame) you have to order it during the morning, so D. Rosa makes it for you. The same for a light dinner (there aren’t any “full” meals at any hour). Breakfast is barely enough and average quality. To replace online activities, there are some board games and dvds, which are stored in the reception area and breakfast room, and get locked away somewhere around 9pm (so you can’t access them and kill some time before going to bed, for example). Prices are through the roof.
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Response from CristinaSC2014, Proprietário at Agua d'Alte
Responded Aug 26, 2019
Dear guest I have read very carefully your score and comments regarding your stay and it sincerely left us, all the people who work here, very disappointed. Not because of the high score we got on Tripavisor, built by our visitors and comments, and certainly not because some customers (only very few) did not like our accommodation or service, for any fact or situation that went wrong or less well. In fact, these few comments have been fair and have always served to improve some procedures in our Organization. Our disappointment concerns these situations: The first situation has to do with the fact that we are a Rural Tourism unit (7-bedroom country house) and not a Hotel, as you say, where you are certainly expecting a certain type and service / infrastructure that we do not have. It is the case that we do not have (nor would that make any sense) personnel allocated at the "Reception" for 24 hours. Reception (where we have games for children) is closed at 22.30 for security reasons. During the day this space is used for check-ins or check-outs or when we need to give client specific information related to some programs or activities. Contrary to what you mentionned, the breakfast room is open 24 hours a day, so guests can use it at any time of day or night, whether to watch TV or to read a book from our library. As a country house, it is also the case that we do not have a restaurant, (as in most hotels), although we serve our guests, in addition to breakfast (the only meal that is served in most of tourism accommodations), light lunches (various salads, burgers, wraps etc) and light dinners (Tapas and snacks) between the months of operation of the pool. We also serve year-round dinners (daily 3-course menu), under reservation the day before or before check-in date, which did not occur.  And we certainly have schedules for all these main meals of the day, as it happens in any accommodation, be it an hotel or other type of accommodation. For lunch, served until 3.30 pm, it is suggested to the client to choose the menu until 13:00 to fulfill the desired lunch time, especially in the high season. When considering the breakfast "average", we only have to respect your opinion, although this meal is considered one of the strong points by the vast majority of our customers. But, as I said, this is an opinion and as such we only have to respect. We regret however that it was not more specific, so we could make improvements to it, as we believe that constructive criticism is one of the most valuable imputs to improve our service. Similarly, when referring to lack of service it would help if you had told us something more specific to improve it. Rosa, an excellent employee in fact, is however just one of the members of our staff, who was during your stay in breakfast and lunch service, supported by others in "back office" and kitchen. You are absolutely right and we apology for that when you say that we have a weak internet. In fact, despite a good internal wifi network, we find ourselves in a region without fiber and with very low speed internet. For this reason and especially when there are many guests staying, it is very slow. Regrettably, we can do nothing in this regard to improve as no Network Operator intends to invest in fiber in this area as in others in Alentejo, despite numerous urges from the Economic Agents ourselves included. Finally, when you mention that it seems that no one is running the business, I will not comment, as they concern me. What I can assure you is that since I acquired this property 7 years ago and work in it as a manager, I have always done my best, I have always been picky with whom I work and these people, whom I am very proud of, have always been doing very well service to our customers. It is no coincidence that we have a Tripadvisor score of 4.5 / 5 and that on Booking.com (largest booking site) our reviewers are given a score of 9.5 / 10. For healthy reasons I could not met during your stay, despite I was in Agua D'Alte. It is hard to achieve a good reputation. It reflects a lot of work, dedication and delivery by an entire Team. Low scores can destroy a good reputation. Has yours been fair? ... With all respect and best regards, Cristina Costa (owner & Manager)
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Agua d'Alte is a wonderful country lodge, very well appointed, cosy and very confortable. The suroundings are superb and you can admire them when relaxing at the gorgeous swimming pool. It is ideally located for visiting Alentejo, very close to Estremoz right at the Serra d'Ossa. The restaurant is very nice, fresh and home made food from Alentejo. All was excellent.
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Response from aguadalte, Owner at Agua d'Alte
Responded Apr 30, 2019
Dear Guest, Thank you so much for your words about us. We were very pleased to welcome you and we hope to see you again in this your "home" away from Home. Kind regards Cristina Silva e Costa
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We found this place for a long weekend hiking trip. The place is very tastefully designed with a lounge, eating area, pool barn and beautiful gardens. Unfortunately we experienced bad weather and could not enjoy all the facilities but the location provided for a change of plan! the hotel is situated between Redondo and Estremoz, an Alantejo wine region so we decided to visit some vineyards instead!
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We went during Easter to this great Country House. Three days and nights very relaxing where we had the best slipping nights I remember for long time. The house, rooms and surroundings are very well decorated. Lots of charm and cosy at same time. Extremely kind staff always there for you to help you with all your needs. We only had one meal at the house, but the breakfast is really great. Mrs Rosa and Maria João are extremely kind . We expect to comeback near summer with all family.
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Response from aguadalte, Proprietário at Agua d'Alte
Responded Apr 27, 2018
Dear Guest, Thank you very much for your review about us and for your words about our Staff. It was a really pleasure to welcome you here and we hope to see you soon. Kind regards Cristina Silva e Costa
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PRICE RANGE
$174 - $976 (Based on Average Rates for a Standard Room)
LOCATION
PortugalAlentejoEvora DistrictRedondo
NUMBER OF ROOMS
8
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Frequently Asked Questions about Agua d'Alte
Which popular attractions are close to Agua d'Alte?
Nearby attractions include Corktrekking (0.9 miles), Convent of São Paulo (Redondo) (1.6 miles), and Museu Do Barro (4.0 miles).
What are some of the property amenities at Agua d'Alte?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Agua d'Alte?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Agua d'Alte?
Yes, free parking is available to guests.
What are some restaurants close to Agua d'Alte?
Conveniently located restaurants include O Chana do Bernardino, A Torre, and Porfirios by Rui Silva.
Are there opportunities to exercise at Agua d'Alte?
Yes, guests have access to a pool during their stay.
Does Agua d'Alte have an airport shuttle?
Yes, Agua d'Alte offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Agua d'Alte?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Agua d'Alte?
Many travelers enjoy visiting Castelo de Borba (9.2 miles), Terreiro da Batalha de Montes Claros (9.2 miles), and Anta da Herdade das Tesouras (6.9 miles).