What a lovely place to stay, with great friendly hosts. A truly unique home circa last year 1860, with much of its original charm & features, sitting above the town. We could not have felt more welcomed & benefitted from the hosts local knowledge.
Excellent stay at this beautiful and authentic mansion. The host Rania was there for recommendations, tips and restaurant reservations of our choice (very useful at the peak season). The house is beautifully furnished with great attention to detail (Persian carpets on the wooden floor, comfy beds, fresh pressed orange juice and homemade marmelade for breakfast, etc.). Truly relaxing and unique.
We arrived at the hotel at 9.30pm to receive an angry woman asking why we were so late. Our boat came in at 9.15pm and we were in contact with her but she was keen to go home. During our stay the owner was dismissive and angry to all the guests and it was awkward. Breakfast was terrible. A donut cut in to 8 pieces, slices of bread cut in to 10 pieces with cumber on it and cheese, a coffee and an angry woman. Oh dear... On our last day she went into our room and decided to pack up all our items and move us out because she got the wrong date. The whole stay was absolutely hideous. Never again.. There were much better hotels in the hotel.
Beautiful old mansion which is well maintained while staying true to the original characteristics of its time. I will be visit the island again, but have no intention of staying there as the owner of the property is tremendously rude and pushy. She acts as is she is doing you a favor for allowing you stay in one of her rooms. I booked the suit for 2 nights over the phone and was told that I am lucky as this is an exception to her 3 day minimum stay policy. For this reason, she will only accept cash for a slightly discounted price (200 euro per night vs. 220 eur per night) and not provide a receipt (basically hide profits of her business to the tax authorities). I have no idea what I was thinking but in the spare of the moment I accepted this arrangement as this was a last minute booking and needed a place to stay. I truly regret this. Upon arrival she complained how I was 15 minutes late (remember, this is a 5 star establishment I should be able to check in any time I please). She was pushy to make restaurant reservations for us which we declined (She must be getting commission) and expected to be paid immediately and reminded of the ‘friendly’ arrangement she made (this was not mentioned over the phone). We did not have cash on us so asked to pay the next day. The next morning we have barely woken up and are having breakfast where she walks up to us asking to be paid then and there. We said is she could wait until the afternoon when we head to town and find an ATM machine at which point she declined so my partner went out to return with the money. She also said that due to the ‘friendly’ price we need to check out the next morning by 11 rather than 12 as she wants to prep the room for the next guests. Also, when asked to leave our carry on side bags on the property she declined but said there are lockers at the port. Due the to nature of my work I stay at 4 and 5 star hotels all the time and this is unheard of. Also, some basic prerequisite to be considered a 5 star hotel are e.g. bathrobes, new slippers (ours were reusable), toothpaste, bathrobes, possibility to book a room massage etc). Overall, I don’t mind paying high prices for a holiday accommodation but I do have an issue with unprofessional, rude staff and being talked down to and pushed for her payment. Did she think we would walk out on her? Also, breakfast options and portions were very little-also not 5 star level. Random note: there is a housekeeper called Rosa who is the sweetest and kindest! The owner called Rania would speak to her as if Rosa was her maid. Shame shame shame!…
the house is very charming and peaceful, unfortunately not the landlady...she deals with the guest as she is making you a pleasure.... she decides the rules that are most comfortable for her but not for the guest: the breakfast is ready never before 9 o clock; you must arrive not later than 2 p.m. and so on. If you "disobeys", she became very unpleasant! This is the treatment you will have for a quite expensive rate...so my suggestion is: if you are not a masochist do not go there!!