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Kernos Beach Hotel

Road Stalis-Malia, Malia, Crete 70007, Greece
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Kernos Beach Hotel
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218 Reviews from our TripAdvisor Community

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Brussels, Belgium
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed September 24, 2015

I booked the hotel on booking.com on 4 August, but then cancelled my booking after 4 days as I found a better place to stay. Imagine my surprise, when my credit card has been charged for the whole amount of the stay! I contacted booking, who then contacted the hotel - many apologies and lots of paperwork later I am... More 

Helpful?
1 Thank Jazz_Ocean
Claudia H, Leiter Gästebetreuung at Kernos Beach Hotel, responded to this review

Dear Sirs, With interest we read your comment about a reservation, that you made through booking.com and cancelled again. Please note, that we have the impression, that the reservation was not at all for Kernos Beach. We discussed the mentioned with our reservation department and with our accounts, but nobody is aware of your case. In order to clarify this... More 

Level Contributor
1 review
5 of 5 stars Reviewed September 15, 2015 via mobile

Great just great! Hotel was more than I was expecting. We had so much fun there. Bungalow was perfect. Room like 5 stars. Bathroom awesome! Good was great and hospitality was more than perfect. People who work on reception or in restaurants or room service were so kind and nice. I enjoyed there a lot! I will come back :)

Helpful?
Thank Olja I
Hertford Heath, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed September 5, 2015 via mobile

We didn't stay at this hotel - instead we used their beach and facilities for most days of our visit - lovely grounds and facilities and nice staff - very relaxed. My wife now wants to stay here in future.

Helpful?
Thank Terry D
Solothurn, Switzerland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 1, 2015

When we arrived, they welcomed us in German, Quick Check-In and a drive drove us to the Bungalow.We have been in a See view Bungalow. Very nice and cozy! Everything was clean, nice and new with a fabulous view over the garden until the sea... The beach is clean, not a lot of sunbeds but there is all time one... More 

Helpful?
Thank muesu84
St. Petersburg, Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 18, 2015

We stayed there for 5 nights. It is really nice hotel and our bungalow with garden view was excellent. I can recommend to take bungalows as they are much better located than normal rooms. Hotel personnel is very helpful and friendly. Rear activity and entertainment in the evening. Breakfast was fine but dinner could be better - not a large... More 

Helpful?
Thank Denis N
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 15, 2015 via mobile

We stayed here for 14 nights from 23rd July. We stayed in room 155. Our room was clean and cool. The room had been refurbished and was even better than we had anticipated. All the extras one would normally pay a local surcharge are included. The public areas too are of a high standard and it is clear that improvements... More 

Helpful?
1 Thank Lee C
Claudia H, Leiter Gästebetreuung at Kernos Beach Hotel, responded to this review

Dear guests, Thank you very much for your so positive recommendation in tripadvisor. We are glad, that you liked you stay and mention so many positive impressions. We should be most glad, welcoming you once again here in Kernos Beach one day. In case, you are in touch also with your travel agency you might as well give them a... More 

Canton of Fribourg, Switzerland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 11, 2015

We just came home from a marvellous stay at the Hotel Kernos Beach in Malia. Stunning hotel complex which is well taken care of and which is situated directly at the sandy beach. Everything is very clean and very well entertained. Very nice hotel staff, very good food as well. We will definitively go again! Thank you Mrs. Hauser, Nicos... More 

Helpful?
Thank Cyrill B
Immingham, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 19, 2015

We were very impressed with the overall lay-out of the complex - pools, food and drink places, proximity to the beach, availability of sun beds and parasols. The staff were friendly and helpful. The room (with a sea view) was comfortable and clean.

Helpful?
1 Thank George F
Claudia H, Leiter Öffentlichkeitsarbeit at Kernos Beach Hotel, responded to this review

Dear George, Thank you very much for your recommendation in TripAdvisor - we are really glad, that you enjoyed your stay here in Kernos Beach Hotel so much. You mentioned the friendliness of the staff as well as our nice location directly upon the fine and sandy beach. We are looking forward to welcoming you again in our hotel some... More 

Peterborough, Canada
1 review
5 of 5 stars Reviewed May 23, 2015

The hotel staff were extremely accommodating The food was fabulous The room had an amazing view of the sea and was large and comfortable Also every thing around the resort was spotless Pools were huge The sea was within walking distance and had great swimming and the beach was sandy For animal lovers there were beautiful cats who were well... More 

Helpful?
Thank Heather K
Claudia H, Leiter Gästebetreuung at Kernos Beach Hotel, responded to this review

Dear Heather, Thank you very much for your your excellent evaluation. We are most glad, that you enjoyed your stay in our property. We should be happy welcoming you again some day and will be always at your disposal. Sunny regards from Crete, Claudia Hauser Sales & guest relation manager More 

Zurich, Switzerland
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed March 15, 2015

At the very first sight, it is a huge building with squashed rooms with a tiny terrace. The hotel is composed by 4 huge 2 floored buildings (80% of the rooms) and two lines of parterre bungalows. The parterre bungalow are renewed and nice but we were staying in the buildings. The apartment blocks are very old and bad maintained,... More 

Helpful?
2 Thank Gio D
Claudia H, Leiter Gästebetreuung at Kernos Beach Hotel, responded to this review

Dear Mr. Gio, Thank you very much for your evaluation of Kernos Beach Hotel. We are very sorry, that you were not satisfied with your stay last year. Our hotel consists of a total of 280 rooms and last year 200 of them were already fully renovated. After our current renovations, it will be only 50 non renovated rooms in... More 

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