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smartline Kyknos Beach Hotel

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174 Reviews from our TripAdvisor Community

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Showing 82: English reviews
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Newcastle, Tyne & Wear
Reviewed 1 week ago

After browsing through tripadvisor we realised we hadn't reviewed the Kyknos Beach Hotel in Stalis. We travelled for the final week of opening on the 23rd of October, and this being the second year in a row we have done this at this hotel. On arrival we were instantly recognised by Olga, Giorgio, Nasos, hotel manager Vasilikis and other members...

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Thank elshiftsman
Northamptonshire, United Kingdom
Reviewed November 8, 2016 via mobile

Stayed here for a week. Excellent place. We arrived late and the reception staff had already prepared a table and food for our arrival. Excellent service from all staff. Maids pleased the kids everyday with different bed art with their teddies :). Clean and tidy. Food was great and the pools were very clean. The entertainment in the Friday night...

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1Thank kat19812014
VasilisTsamandouras, Γενικός Διευθυντής at smartline Kyknos Beach Hotel, responded to this review

Thank you very much for your great review! And we would love to see you in our hotel again some time in the future!!! Best regards your smartline Kyknos Beach team

Munich, Bayern, Germany
Reviewed October 26, 2016

The location is central and really not far from the beach (3-5min) The varied food is ok for an all-inclusive level. The room comfort is good standard (even in the not renovated rooms) but we had some problems with the mattress. Overall it has a good price-value!

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Thank MichaelRingsgwandl
Reviewed October 7, 2016 via mobile

Love this hotel. Simply and clear, go back next year. Friendly staff , good manager, cleanesse ok, special thanks tot the barss taf and what is very important, they treat you as a costumer and not as a number (what is the case in many hotel) i feel like at home

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Thank Benny G
Reviewed October 2, 2016 via mobile

...on the day we checked out there was an apocalyptic thunder and hail storm that flooded the road outside and broke windows. The staff were brilliant, sorting out rooms mopping up, even holding the front door shut against the gale outside. The receptionist told is she hadn't seen anything like it on the 30 years she's lived in Crete. Overall...

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1Thank MartinMay3
Leicester
Reviewed September 29, 2016

We booked this Hotel after looking at Thomas Cook Brochure and looking at reviews on this website. I have to say we were not disappointed, the Hotel is very clean, the staff were polite, helpful and courteous. The location of the Hotel was ideal for us it was close to a beach ( approx. 200 mtrs) with a better sandy...

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2Thank TriumphSprint
Paignton, United Kingdom
Reviewed September 19, 2016

Travelled with 6 friends for all inclusive. Hotel nice and clean, friendly staff and food we thought was good. Drinks for all inclusive were poor. Beer was rather unpalatable for some and we were refused gin and tonic!! Never had this at any other all inclusive hotel so beware of this one if G&T is your holiday drink, which it...

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1Thank Ian L
Reviewed September 7, 2016 via mobile

Just returned from this hotel on Tuesday. We were a party of 13 and were there for 14 nights. Upon arrival in the early hours we were registered quickly and efficiently and were told that food and drink were provided in the dining area. The rooms were a decent size and were cleaned daily. The hotel itself and the grounds...

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Thank Ange K
Reviewed September 6, 2016 via mobile

Firstly, we arrived at the hotel at 3am to a snoring man behind reception, had to wake him up which was awkward. Then got put in to a room to sleep then moved at breakfast. Which takes me on to the food & drink, i'm not a fussy eater at all but wow the food is something else. Rabbit &...

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Thank Lauren W
Bristol, United Kingdom
Reviewed September 5, 2016

Excellent and clean hotel, all staff are very friendly and helpful. The Restaurant was very varied, always found something to eat. The pool area is really clean and pool bar is great with again friendly staff. We had a room in the main building with a pool and seaview, well worth paying the extra, rooms have been recently renovated. Bbq...

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1Thank Sonia A
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Our hotel was designed and built by the owner/architect Georgios Tsamandouras in 1990. Now, 25 years later, his whole family is runing the business and it has adopted all needs of the modern traveller. In about 15,000 square meters of rich plantation, you will find our 135 rooms, the main building with the front derk, lobby, main bar and restaurant, 2 pools, children playground, children club, gym, free parking space and 2 tennis courts. ... more   less 

Additional Information about smartline Kyknos Beach Hotel

Address: Beach Road, Malia, Crete 700 07, Greece
Location: Greece > Crete > Heraklion Prefecture > Malia
Price Range: $70 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — smartline Kyknos Beach Hotel 4*
Number of rooms: 135
Reservation Options:
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Also Known As:
Kyknos Beach Hotel And Bungalows
Kyknos Beach Resort
Smartline Kyknos Beach Hotel Malia, Crete
Hotel Style:
#4 Top resorts Hotel in Malia
#10 Luxury Hotel in Malia
#10 On the Beach Hotel in Malia
#12 Family Hotel in Malia
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Questions & Answers

Here's what travelers have asked, with answers from smartline Kyknos Beach Hotel staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a view and don't come here if you want all inclusive gin and tonic”
 of 5 bubbles G1436PYianl, Sep 19, 2016 | Read review
“If you want to upgrade a pool and seaview is well worth it”
  • Lovely view from our room
 of 5 bubbles soniaa782, Sep 5, 2016 | Read review
“Take a room on the other side of the road that separates you from the main building.”
 of 5 bubbles Traveler000000000001, Sep 1, 2016 | Read review
“Ask to be in main hotel second floor for a view”
 of 5 bubbles 190davee, Aug 24, 2016 | Read review
“Book a sea view room. Everything else is dated and old. Get good insurance. Take extra cash.”
 of 5 bubbles tedtheinvincible, Aug 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question