This hotel is definitely a jewel in Flaine, it was recently taken over by new owners, and they’ve made the Terminal Neige a great place to stay. The outside of the hotel is typical Flaine, ugly concrete, but inside, they’ve used it rather than disguised it, turning it into a modern and pretty cool hotel, but in a very unpretentious way. The staff a very relaxed, friendly and helpful, I can’t comment on other languages, but their English, in the most part, is fantastic. There’s a spa with large outdoor hot tub, small gym and a couple of saunas, you have to pay for the use, but only 10€ per day, plus you can have treatments, but I didn’t try them. The food is fantastic, it’s a buffet, with things like lamb shank, roast pork and tuna, all cooked superbly, but be warned, in the evening, there won’t be a chip or chicken nugget in sight, so if you’re a fussy eater, plan to eat elsewhere. Breakfast is both continental and cooked, with plenty of choice. The hotel isn’t quite ski in ski out, but as close as it could be, there’s a short walk to the nearest lift, or a walk and ski to the other main cable car, so the location is fine. It’s close to the shops, bars and restaurants, but you might not want to leave the hotel!

We were in room 512 on the forum side of the building, The bed was very comfortable and the room was quiet at night. The room was small but adequate. There is a kettle, Safe, hairdryer etc, There are a couple of English TV channels Inc Film 4 (running live UK time) Food is served Buffet style, Breakfast between 7 - 10am and Buffet Dinner has sittings at 7 and 8.30pm. Food was plentiful with a good choice available, gluten free bread available, cheese fondue at no extra cost on request daily. Drinks are free at Breakfast but not on an evening cost a minimum of 7 euros for a glass of wine. Access to the wellness and fitness areas are 10 euros per person per day or 45 euros for a 6 day pass. A back massage starts from 45 euros for 20 mins.Free to use heated ski locker room although no boot heaters.Totem has an excellent location right on the forum with Ski school meeting point, Lifts, Supermarket, Various restaurants and bars, Post office, pharmacy, bank, ice rink, toboggan run, All within a few meters of the hotel. Staff are doing a great job.

My son and I stayed for 4 nights on a half board basis in a club room. While the room was not huge it was really well designed with loads of storage space and great beds. Breakfast was excellent, dinner we found less so - it was fine rather than awful but not very inspiring - a bit “meat and two veg”, though the range of desserts was excellent. For us dinner would have been better with some soups and pasta dishes on offer too. The location is what makes this hotel so good, right in the heart of the village, you cross the road and start skiing, same at the end of the day. There is a kids sledging area in front of the hotel and loads of restaurants and a supermarket very close too (literally within a 2 minute walk). If I were to visit again, as I may well do, I’d stay bed and breakfast. The ski area of Flaine was superb with the pistes in great condition and minimal lift queues. There are many wide cruisey blues on which to practice and a good number of reds too, there also seems to be a significant amount of novice areas with many magic carpets.