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The Secret Ella

Traveler (241)
Room & Suite (84)
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About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
The Secret Ella is the first exclusive Luxury Planters Resort in Ella. This luxury resort offers period furnishings, personalized butler service & gourmet cuisine and sits amidst a tea land and a stunning panoramic view through the famous 09 arch bridge. The moment you enter this delightful heaven of earthly paradise, you are transported to a wonderful world of blissful tranquility and serenity..
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Property amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Breakfast included
Concierge
Laundry Service
Multilingual Staff
Outdoor pool
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Room features
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Hidden Gem
Safe
HOTEL CLASS
329Reviews
314Photos
8Q+A
62Room tips
Traveler rating
  • 250
  • 58
  • 15
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  • 2
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Popular mentions
I loved this hotel. The chalets were sparse but you had all you needed included a bath which was a nice addition on my night of arrival as it was a little late. The swimming pool was beautiful. The staff were so helpful especially Avishka who really took care of me. Nothing
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We had a fantastic stay at the secret Ella boutique hotel! The rooms are very large & well equipped, the bathroom is well appointed and large with seperate bath & shower! The highlight was the garden! Amazing views while the sounds of birds makes it very relaxing! We enjoyed
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Response from UHE G, Reservations Manager at The Secret Ella
Responded 1 week ago
Dear Guest, I am thrilled to be reading through such a wonderful review, we are so very pleased that your entire experience was phenomenal, we really do appreciate the time that you have taken to write about us. Your kind words describe our services and surrounding beautifully and we are so glad that you adored our nature. We are very fortunate to be in a central part of Sri Lanka, with such charming, natural surroundings and are happy that you enjoyed your mountain view. I am pleased to hear how much you enjoyed the Sri Lankan meals and of course the western meals as well, which I must say is an experience in itself. It is with great pleasure to read about how welcoming our staff were, we really do have such a fantastic team of people here at The Secret Ella. We look forward to making another memorable stay for you in the near future. Kindest Regards, Suranga Rathnayake Manager - Reservations
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The bungalow is period and colonial but we were a little taken aback on arrival by the austerity and sparse ,basic simplicity of the room. The bedroom floor was polished concrete and the emphasis leant more towards authenticity and originality creating a minimalist feel
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Response from UHE G, Reservations Manager at The Secret Ella
Responded 1 week ago
Dear Guest, Many thanks for taking the time to review The Secret Ella on TripAdvisor. It was a pleasure for us to have you staying with us and I am thrilled to read of what an enjoyable experience you had. Thank you for your comments regarding the staff - I shall be sure to pass on your compliments to my team. I very much look forward to welcoming you back at The Secret Ella. Warm regards, Suranga Rathnayake Manager - Reservations
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We stayed at The Secret for 2 nights in their chalet accommodation. It was surprisingly like a Swiss chalet , all pine and windows, but I liked it. Marvellous views across the hills. Comfortable bed, spacious bathroom. The dining experience was fantastic, the food was 5 star ,
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Response from UHE G, Reservations Manager at The Secret Ella
Responded 1 week ago
Dear Guest, It was such an enormous pleasure to have you staying with us and I would like to thank you most sincerely for taking the time to share your experience of The Secret Ella on TripAdvisor. I am also thrilled to read that you would stay again in the future and very much look forward to welcoming you back to The Secret Ella. Your kind comments shall be shared with my team. Warmest regards, Suranga Rathnayake Manager Reservations
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My family of 2 children (6 & 4) and husband stayed at The Secret Ella for 2 nights on a 10 day trip of SL. What a fabulous stay we had. We stayed in the Planters Suite in the main house which was plenty big enough for our family. The grounds are spectacular- set high amidst
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Response from UHE G, Reservations Manager at The Secret Ella
Responded 1 week ago
Dear Guest, Thank you so much for taking the time to share your experience of The Secret Ella on TripAdvisor. It was such a pleasure to have you staying with us and I very much hope to have the opportunity to welcome you back in the near future. I am happy to read of the services and facilities that you enjoyed most and appreciate your feedback. Further I have noted your comment on regrading towels ; will inform the relevant departments to take necessary actions as soon as possible. It would be such a treat to welcome you at The Secret Ella again and I hope that will be sooner rather than later. Thank you for choosing to stay at The Secret Ella. Warm regards, Suranga Rathnayake Manager - Reservations
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Photo provided by managementThe Secret Ella
Garden Chalet
A moment to enjoy with the mist going through
view from garden chalet
garden chalet
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12345617
Hi, no they did not ask for credit card details. We just checked in let them see our passports and went to our room. It is a marvellous place. Enjoy
1 vote
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Sri-Lanka standards are types D and G, 230V/50Hz... Most of the hotels have adapters available.
0 votes
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yes they have build new chalet with nice view and they have only 10 rooms all together now with excellent service
3 votes
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Certainly the spa facilities and I believe there's a tuk tuk provided to run you between the hotels. Not sure about the other things but I would think that they are available as I believe they are 'sister' hotels. Best to check with hotel though.
1 vote
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garden chalet
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12
"The new cabins look very nice, but if it is raining then you have to go outside to get to the restaurant."
"Sutherland suite"
"One overlooking the valley."
"Planter's Suite is good choice"
"Go for the chalets they have about 5"
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12345613
PRICE RANGE
$187 - $289 (Based on Average Rates for a Standard Room)
LOCATION
Sri LankaUva ProvinceElla
NUMBER OF ROOMS
5
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