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Xinglong Old Banyan Tree Hot Spring Resort

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Xinglong Old Banyan Tree Hot Spring Resort
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20 Reviews from our TripAdvisor Community

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Showing 2: English reviews
SIngapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 10, 2012

Our family of 8A & 5 toddlers were heading out of the resort, to the shops nearby when the security guard approached us to ask where we were heading. We told him that we are planning just to the shops outside of the resort for snacks and groceries, for some local flavors. He quickly explained that these shops are meant for tourists and just 2km away would be a local street market. Suggested the hotel cab that can take us with just RMB10, and reassured that it is safe. Cab dropped us to a place with just 2 shops catered for unknowing tourists like us and even reassured us that this is the place. We returned and questioned the guard, while he just shrugged and walked away.
One of the most important condition for anyone traveling is the safety and trust that the hotel can provide. If a security guard would cheat it's guest, how much can you trust to stay even in the most wonderful resort.
The hotel, amid it’s many facilities, failed horribly with just this point to note. And...
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2 Thank fievelyn
Singapore, Singapore
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 15, 2012

While the resort has lovely grounds with lush landscape, the same cannot be said for the service and the location of rooms.

We had to drag our luggages up a steep slope to a building about 150m away, take the lift to the 4th floor and then heft our luggages up a flight of stairs to the 5th floor where our room was located because there was no bell hop in evidence. Although the room was spacious with a spa bath, it had limited amenities since we were told that the spa bath was not working. Ironically, our group of 14 who had 7 rooms all had 'defective' spa baths. It was only after checking out that we were told that we had to pay to use the spa bath in our rooms?????? and to add insult to injury, we saw lifts on the other end of the building that actually served 5th floor rooms!!!!!

Though dinner and breakfast buffet servings had a wide variety of dishes, there were just too many guests crowding around the counters. Again, unsurprisingly both dinner and breakfast...
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1 Thank Traveller9931
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Free Breakfast
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Xinglong Old Banyan Tree Hot Spring Resort

Address: Opposite of Asia Custom Garden, No.1 Hot Spring Avenue, Xinglong Town, Wanning 571500, China
Location: China > Hainan > Wanning
Price Range: $31 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Xinglong Old Banyan Tree Hot Spring Resort 5*
Number of rooms: 628
Reservation Options:
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Also Known As:
Xinglong Old Banyan Tree Hot Spring Resort Hainan, China - Wanning
Hotel Style:
#6 Luxury Hotel in Wanning
#10 Top resorts Hotel in Wanning
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Be discerning when reading guests reviews since different stay experiences may yield a variety of responses.”
 of 5 bubbles Traveller9931, Mar 15, 2012 | Read review
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