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Traveler (4182)
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Room & Suite (706)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Meliá Zanzibar
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 27 hotels in Kiwengwa
Location
4.5
Cleanliness
4.6
Service
4.6
Value
4.4
The Melia Hotel and Resort is Zanzibar's leading international resort, situated on the north-east coast of the island. Melia Zanzibar is built on a 40 acre estate with a beautiful beach of pearlescent white sand lapped by warm ocean waters, 300 meters long, situated at the very end of the property to procure the perfect combination with nature. The resort is ringed by a natural coral reef, making bathing a relaxing and safe experience. The hotel is the perfect destination for honeymoon or wedding vacations as well as meetings & incentives.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Parking
Wifi
Pool / beach towels
Infinity pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Snorkeling
Tennis court
Entertainment staff
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Languages Spoken
French, Arabic, Afrikaans
Hotel links
Special Offer:Book now on our website
2717Reviews271Q+A100Room tips
Traveler rating
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Most Recent
Ptee wrote a review Aug 12
Dubai, United Arab Emirates69 contributions37 helpful votes
We had a wonderful 5 night stay at the Melia. We were in Room 31 which is a one of the 'Romance Ocean Front Pavilions". The room itself is slightly on the small side with a tiny balcony but it looks directly out to sea and is in a secluded location nearer the main hotel than The Level facilities. We used the Level restaurant for breakfast each morning and ate at the restaurant in the evening a couple of times too. Food and choice was excellent. The Jetty restaurant was a bit disappointing - not a lot of atmosphere but again good food. The Spices restaurant featured a lovely buffet and live entertainment. What made the experience was the genuine friendliness of every single member of staff - whoever is training and motivating your people deserves special praise!
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Date of stay: August 2022
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Dotts0908 wrote a review Sep 2021
Nairobi, Kenya1287 contributions200 helpful votes
Hotel's Favorite
This is truly paradise! I strongly advise the all Premium or the Premium Exclusive to truly enjoy the paradise, otherwise you pay for every other meal. There are 5 restaurants and 4 of them are à la carte with great food. There are 2 pools, a well-equipped gym, sauna and other activities; there is plenty to do and diverse activities at night. The beach is great and the restaurant there is delightful whatever your preference, fish of the day or pizza from the oven. Everyone is friendly and helpful and nothing is overlooked here. The shuttle bus is actually a 7-seater van and they keep time. One word of caution: if you want to visit many places, then consider that it is 40km from Stone Town and this might make trips costly. If you want R&R, this is the best place to be.
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Date of stay: September 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Stevan Cochennec, Guest Services / Front Office at Meliá Zanzibar
Responded Sep 6, 2021
Dear Dorothy , Firstly, thank you very much for your review on the social media. It is a great honor to read that you found paradise at Meliá Zanzibar! We were all extremely happy to welcome you and to take care of all your needs during your stay. We sincerely hope to see you again soon at Melib. Kindest Regards Stevan Cochennec Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SheriW wrote a review Aug 9
1 contribution1 helpful vote
My fiancé and I stayed for 4 nights and five days at the Melia in Zanzibar and let me tell you it was fabulous! We chose the level club villa experience( Mwezi) and it did not disappoint. The property was absolutely stunning and so was the service from beginning to end. ALL of the wait staff, level reception staff and our villa manager, Benson were so attentive and awesome! The food was exceptionally fresh and delicious all day to include the many time we ordered room service! Thanks to everyone who made our stay comfortable, welcoming and phenomenal! Many thanks to Ali at the level reception for accommodating our late night flight on our last day! We truly cannot wait to return!
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Lhodkinson wrote a review Aug 8
Macclesfield, United Kingdom39 contributions31 helpful votes
+1
Beautiful hotel with excellent staff. The choice and quality of food was fantastic. Really enjoyed the little bus that takes you to the beach - and how friendly all the staff were as you moved around the resort. I would highly recommend this hotel for staff alone. I think they could do with a pay raise or perhaps a pension scheme. We are still awaiting a refund after a mix up with our holiday company but the reception staff did their best to sort it out while we were there and were very helpful. We stayed in the main hotel (not The Level) and I would say that the rooms could do with a bit of an update especially the semi-opaque toilet doors which are a terrible idea. The restaurants, pool and beach were all beautiful as was the reception area and bar. Everywhere was very well kept and I really enjoyed spending time there. The 10am yoga was really good as was the trip to the local school and village (although you do get pushed into going to all the shops)
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Avoid Zanzibar if you have a bird phobia - the local crow population is out of control.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gagandeep G wrote a review Aug 8
4 contributions1 helpful vote
Summary: Stayed 6 days on our honeymood (july 31 -aug 6), The Level beachfront room. Stay had a bumpy start but we were sad to leave by the end and would definitely recommend visiting this location. Details: - room: *Pro: very spacious and well decorated. Balcony facing beach was lovely plus. close to beach and pool and easy access to golf buggy * cons: when we arrived the shower was insanely backed up, within minutes it was spilling on to the floow and it took the maintenence team 45 minutes to come fix it but no issues after that. The bathroom also had a very very strong sulfur and damp smell that hung around the entire time - i think this was the case for the hotel generally speaking, might be island plumbing or something. we didnt let it bother us too much past the first day. - Food: *Pros: Definitely visit these restraurants: The Levels, Spice, Jetty, and Pool bar. The levels dinner was delicious but would've liked to see a rotating menu (something similiar to jetty lunch), Spice was our favorite place for breakfast and had a lovely dinners we found the food to be really and nice were surpised to see reviews here that say it wasn't good. They do a rotating theme for the dinners (Swahili night, indian night, asian night, etc). The Jetty was 10/10 for lunch and dinnner, the lunch menu rotates by day but the dinner stays the same but overall the food was really nice. Pool bar was really good for lunch, food/drink by the pool (chicken burger was our favorite and the virgin pina colada). We ordered room service twice and were really impressed by how good it was! *cons: Aqua is open sun & thursday only so it was the first place we ate at as we had arrived sunday evening - not good, we were not impressed and worried that we had been sucked into a classic all inclusive hotel with mediocre food (obviously that changed, see 'pros' above') . Team has a lot of opportunity with this restaurant and could really make it better. the only good dish was my surf and turf main but everything else from starters, desserts and the other main options were barely a 1/10. Other comment I have is that as we had paid a premium for the Levels, we would've expected better breakfast options and quality at The levels restaurant - the breakfast didnt taste fresh and once we went to Spice for the breakfast, we didnt go back to the levels. Spice was way better in quality/freshness/variety. Gabi beach restaurant was ok - nothing impressive. Spa: We each did a treatment at the spa but were not impressed by the treatments, we both finished with layers and layers of oil on us and the actual massage just felt meh (for lack of better word). maybe we chose the wrong one (relaxation massage) but we also didnt go back for other options after the first one. They do have their own pool which is quiet and the gym was really nice. Activities: We opted to do our activities/excersions with an external company as the hotel was charging way more (nothing new and expected this) but in terms of stuff to do at the hotel we were impressed by how many games and stuff where on site. Not to mention the staff was also super friendly - i saw them make an effort to play boardgames/foozeball/ping pong/darts with the kids & the adults. They even make an effort to come and tell us about all the activities going on at the hotel in the upcoming days (swahili classes, village tours, yoga, etc). We essentially spent our days by the pool lounging and playing games, it was really nice.
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Date of stay: August 2022
Value
Rooms
Service
Room Tip: definitly go with Levels - way more BETTER food options
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ElPassoPL wrote a review Aug 3
Warsaw, Poland57 contributions54 helpful votes
Pros: - Very nice, very large area that hotel uses. - Absolutely no hygienic issues (which is a problem in Zanzibar). - Very large rooms, nevertheless which option You choose. - Extremely helpful staff. - Tasty food at the Jetty restaurant. - Very nice beach. Cons: - This is a 3,5 – 4 star hotel in European category. Definitely, not a 5 star. - The standard rooms are pretty outdated as for 5 stars hotel. - The hotel divides guests into 2 categories: standard and “the Level”. In my opinion, this is not ok and always made me feel “worse” as “the Level” guests had everywhere broader privileges. I can’t imagine who designed such a system… - Breakfast for standard guests – personally, I couldn’t find anything tasty for me. - It’s worth to remember that on this side of the island – it is really windy in comparison to other sides. You should be prepared for a strong wind everyday. - We were travelling in special occasion – informed the hotel about it with advance and the hotel did nothing about it during our whole stay.
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Date of stay: July 2022
Value
Location
Service
Room Tip: If You can afford - go with the Level option
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dave W wrote a review Jul 2022
Abingdon, United Kingdom307 contributions41 helpful votes
We had a four night stay at the Melia Zanzibar at the end of a long, 12-day safari and it was the perfect, relaxing way to end our holiday. It's a beautiful hotel set in very extensive, nicely landscaped and perfectly manicured, gardens with fab views out over the Indian Ocean. Food in the main restaurant, The Spice Market, is buffet-style, with a very good variety of both hot and cold options on offer, while the Jetty restaurant, sited at the end of a pier out into the Indian Ocean, offers table service. The food in both is very good and the service is both efficient and very friendly. We had a garden view room which was sited not far from the reception and the main pool (there's a second pool near the gym and spa). The room was very spacious with a bedroom large enough to house a large four-poster bed, table and chair, a separate dressing area and a separate and, again, very spacious bathroom with both indoor and outdoor shower. Complimentary bathrobes and slippers were provided. Our departure was late on the final day but reception were able to arrange a late check-out so we could keep the room until 7 p.m. This is obviously dependent on whether the room's available and is a paid service but was worth every penny as we could freshen up before starting our journey home. This was intended to be a four-night chillout after a long safari in mainland Tanzania and it didn't disappoint as we were very comfortable and were very well looked after by all the staff, who were fab.
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Date of stay: July 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Florido, Guest Services / Front Office at Meliá Zanzibar
Responded 2 weeks ago
Dear DaveWalker5 , Thank you very much for staying at Meliá Zanzibar and for sharing your experience with other fellow travelers on TripAdvisor. We are grateful for such a positive comment and glad to see that you have enjoyed our facilities, food and the warmth of our team. We are looking forward to welcome you again. Regards Daniel Florido Cabrera Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Raspinder S wrote a review Jul 2022
23 contributions44 helpful votes
Told we would receive a late checkout and no mention of incurring any fees, only to be charged for lunch despite no mention of this not being included. When we disputed this, we were told it would be waived as it wasn't the correct thing to do. When we left the hotel, I received an email to say we had to be charged for the lunch as it was policy. Totally wrong that they charged my card after I left without my consent and after initially agreeing that we shouldn't have been charged. Spent around £5k here to stay for a week of all inclusive. Staff shouldn't say one thing and do another. Our stay was actually pleasant, but this experience at checkout ruined it all.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Florido, Guest Services / Front Office at Meliá Zanzibar
Responded 2 weeks ago
Dear Raspinders, Thank you for the time you dedicated to share your opinion on TripAdvisor. First of all, please allow me to apologize on behalf of Melia Zanzibar regarding the issue you have mentioned on your email. I have dedicated some time these past days to investigate further the case to guarantee I had all the information and indeed I must admit there was a miscommunication that led to the posterior issue. You should have not been charged once you left our property as your lunch bill was waived and therefore I have communicated to our team who has already proceed with the refund of the mentioned amount. I sincerely wish that the memories of a wonderful stay lingers in your memories and that this last interaction does not affect the trust you have in Melia Hotels International. I remain at your entire disposal. Kindest regards, Daniel Florido Cabrera Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jen Mackenzie wrote a review Jul 2022
England, United Kingdom136 contributions22 helpful votes
+1
This is a beautiful hotel with excellent facilities and amazing staff. We stayed for a week in 3 rooms (2 garden terrace, 1 sea view terrace). These rooms are spacious, with dressing areas and a bathroom that is as big as the bedroom. It had two showers, two sinks and a double ended bath and separate toilet cubicle within the bathroom. Fluffy soft towels and bathrobes and slippers were provided, with lovely coconut and lime toiletries. We didn’t upgrade to the Level, despite being there for a week and being a family with 4 adult children (2 gluten free and 2 vegetarians). Everything we had without paying for the Level was fantastic. And if you want a cocktail that is on the Level package - you just pay for the cocktail. The Spice Market buffet restaurant (open for breakfast and dinner every day) is phenomenal. The breakfast is particularly good. These are not normal buffets - there are hot and cold options, a bread table, salad table, a dessert table, pancake/waffle and egg/omelette counters for breakfast, pasta counter at dinner. The staff are super helpful and will do everything they can to get you what you need. The restaurants at the Jetty, the Pool and Gabi beach are all very good, although the first two had slightly limited vegetarian options. The cocktails are amazing and consistent throughout. The grounds, pool and beach are absolutely stunning. There are games - tennis, table tennis, pétanque, darts, pool and table football. The recreation team are really nice and helpful and will play with you if you ask them! Masu and Lillian in the Spice Market and Magdalena on reception all deserve a special mention.
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Try and download the menu/ bookings app before you go - you need your booking reference!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Daniel Florido, Guest Services / Front Office at Meliá Zanzibar
Responded 3 weeks ago
Dear Jenford15, We would like to start thanking you for taking the time to write down and to post your feedback on TripAdvisor. It has been our pleasure to welcome you at Meliá Zanzibar. We also deeply grateful that you remember our staff and that you highlight their passion for service. On behalf of the team thank you very much. We remain at your disposal and we look forward to welcoming you back at Meliá Hotels & Resorts. Kindest Regards Daniel Florido Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carlo wrote a review Jul 2022
Rome, Italy1 contribution1 helpful vote
+1
I could write about the heavenly Gabi beach, the excellent food, the fantastic experience at The Level, room quality, amazing ocean, perfect weather… but the best thing is the people who work there. Lili, Alphonse, Silima etc. Excellent!
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Make sure you don’t mind the 5’ cart ride to Gabi beach if you’re not at The Level. It’s worth it...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Daniel Florido, Guest Services / Front Office at Meliá Zanzibar
Responded 4 weeks ago
Dear OnAir00420108380, Thank you for sharing your experience of TripAdvisor. We are delighted to see that you had a wonderful time during your stay and I personally thank you for mentioning by name some of our team members who will surely be very proud of it! We look forward to welcoming you back very soon in Melia Hotels International. Ahsante Sana! Kind regards, Daniel Florido Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$331 - $534 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia zanzibar hotel kiwengwa, zamani zanzibar kempinski kiwengwa
LOCATION
TanzaniaZanzibar ArchipelagoZanzibar IslandKiwengwa
NUMBER OF ROOMS
124
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Frequently Asked Questions about Meliá Zanzibar
Which popular attractions are close to Meliá Zanzibar?
Nearby attractions include Kiwengwa Beach (2.3 miles), Kiwengwa Caves (3.0 miles), and Cannibal Party (1.7 miles).
What are some of the property amenities at Meliá Zanzibar?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Meliá Zanzibar?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Meliá Zanzibar?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Meliá Zanzibar?
Yes, free parking is available to guests.
What are some restaurants close to Meliá Zanzibar?
Conveniently located restaurants include La Base JungleKite, Zan View Restaurant, and Local Restaurant Eciaa.
Are there opportunities to exercise at Meliá Zanzibar?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Meliá Zanzibar have an airport shuttle?
Yes, Meliá Zanzibar offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Meliá Zanzibar have airport transportation?
Yes, Meliá Zanzibar offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Meliá Zanzibar?
Yes, dry cleaning and laundry service are offered to guests.
Does Meliá Zanzibar offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.