Meliá Zanzibar
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Avg. $379 /night, 11/9 - 11/10
$652
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$492
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$331
per night
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About
4.5
#6 of 29 hotels in KiwengwaLocation
4.5
Rooms
4.6
Value
4.4
Cleanliness
4.6
Service
4.6
Sleep Quality
4.7
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The Melia Hotel and Resort is Zanzibar's leading international resort, situated on the north-east coast of the island. Melia Zanzibar is built on a 40 acre estate with a beautiful beach of pearlescent white sand lapped by warm ocean waters, 300 meters long, situated at the very end of the property to procure the perfect combination with nature. The resort is ringed by a natural coral reef, making bathing a relaxing and safe experience. The hotel is the perfect destination for honeymoon or wedding vacations as well as meetings & incentives. The hotel has 3 swimming pools: an outdoor pool for all guests, a pool in the spa (+16) and a pool in The Level area (only for The Level +16 guests). During April and May 2025 the common areas will be closed for renovation of facilities (you can still book your stay in our The Level services).
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Property amenities
Free parking
Free internet
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Beach
Diving
Babysitting
Parking
Wifi
Fitness / spa locker rooms
Fitness classes
Sauna
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Snorkeling
Tennis court
Entertainment staff
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Family
Languages Spoken
French, Arabic, Afrikaans
Location
Kiwengwa 00200 Tanzania
Getting there
Kisauni Airport
20.9 mi•
See all flights
Rental Cars
38 Restaurants
within 5 miles
Reviews
4.5
3,069 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Meliá Zanzibar garners commendation for its cleanliness, boasting well-kept grounds and pristine public spaces, though isolated complaints, such as a roach sighting, have surfaced. While the hotel's amenities—including pools and beach access—are generally celebrated, guests suggest that entertainment and dining options could be enhanced. The rooms receive a mix of feedback; some guests laud their spaciousness and luxury, whereas others point out maintenance and decor shortcomings.
The picturesque location is appreciated, albeit with some noted accessibility challenges. Although the tranquil atmosphere and service receive positive remarks, the value proposition of the 'all-inclusive' package is questioned by many, especially regarding the food and beverage quality.
Location
Picturesque
Atmosphere
Tranquil
Rooms
Dated
Value
Expensive
Cleanliness
Pristine
Service
Inconsistent
Amenities
Satisfactory
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Detailed Reviews
Hotel's Favorite
Before we even arrived we were off to a good start. Ahead of our holiday I emailed the hotel a few times and quickly received helpful replies. One of my requests was for our 2 rooms to be located near to each other and we were so happy to be given neighbouring rooms, thank you.
My daughters and I were welcomed on arrival with a big smile and a friendly “Jambo” (hello) from the porter and this set the tone for our entire stay. Without exception we found the staff to be friendly, super helpful, and going out of their way to make sure we enjoyed our stay. Every member of the team we came across smiled, said hello and asked if they could do anything for us. I’ve stayed in some fantastic hotels but have to say the attentiveness, customer service and concern for our enjoyment was the best here that I have experienced and made our stay so special. The whole team deserves recognition for the wonderful service. Not sure how I will cope back at home when I actually have to do something for myself!
We stayed in garden rooms which were large, clean and well furnished. Beds are surrounded by mosquito nets and there was a sliding mosquito patio door net which meant we could enjoy leaving our patio door open but keep the net closed thereby avoiding a mosquito invasion. The bathroom was huge and nice quality products were available throughout our stay.
Spice Market is where we had breakfast and buffet dinner. Dinner was usually accompanied by a variety of entertainment, but there are other bars to escape to after dinner if that’s not your thing.
Gabi beach has beautiful, soft white sand, turquoise sea, palm trees offering welcome shade and hammocks to relax in. The food at the beach is delicious and I can recommend the Octopus.
Sun beds are plentiful both at the pool and the beach and staff are on hand to lay towels (provided by the hotel) out as you arrive and supply delicious drinks.
The jetty is stunning and very photogenic, especially at dawn. The lunch menu changed daily, all delicious, especially enjoyed against the backdrop of wonderful ocean views. For dinner we had tasty fish cooked in aromatic Zanzibar spices while being serenaded by some fantastic musicians.
We also ate at Tamu where we enjoyed delicious Swahili cuisine in a most amazing setting. It’s a beautiful place.
The gym is very well kitted out and the beautiful view of the ocean from the gym almost made the treadmill bearable 😊
The shuttle service between reception, gym, spa, beach and The Level runs often; we never had to wait more than 5 minutes. The drivers were always cheerful, chatty and pointed out wildlife along the way.
We did have a couple of problems during our stay but as soon as these were mentioned they were resolved which we really appreciated.
Be prepared for frequent power cuts, but they never lasted more than a couple of minutes.
One small thing we didn’t like was the persistence of the people on the beach selling tours, jewellery etc. I do understand we are all trying to make a living, but they stood waiting for us to walk away from the hotel and on a couple of occasions they followed us along the beach. That was enough to stop me walking along the beach beyond the hotel alone which was a pity. Not sure what the hotel can do about this though.
Stone Town is definitely worth a visit, giving a glimpse of a very different Zanzibar. We had a guide and as 3 female travellers this was a wise move.
A few practical tips:
UK 3 pin plugs can be used in the hotel sockets; no need to bring adaptors.
US dollars are accepted almost everywhere so don’t bother trying to obtain Tanzanian Shilling.
Obtain your visa online before arrival as the queues to obtain visas at the airport were long.
What a wonderful holiday.
My daughters and I were welcomed on arrival with a big smile and a friendly “Jambo” (hello) from the porter and this set the tone for our entire stay. Without exception we found the staff to be friendly, super helpful, and going out of their way to make sure we enjoyed our stay. Every member of the team we came across smiled, said hello and asked if they could do anything for us. I’ve stayed in some fantastic hotels but have to say the attentiveness, customer service and concern for our enjoyment was the best here that I have experienced and made our stay so special. The whole team deserves recognition for the wonderful service. Not sure how I will cope back at home when I actually have to do something for myself!
We stayed in garden rooms which were large, clean and well furnished. Beds are surrounded by mosquito nets and there was a sliding mosquito patio door net which meant we could enjoy leaving our patio door open but keep the net closed thereby avoiding a mosquito invasion. The bathroom was huge and nice quality products were available throughout our stay.
Spice Market is where we had breakfast and buffet dinner. Dinner was usually accompanied by a variety of entertainment, but there are other bars to escape to after dinner if that’s not your thing.
Gabi beach has beautiful, soft white sand, turquoise sea, palm trees offering welcome shade and hammocks to relax in. The food at the beach is delicious and I can recommend the Octopus.
Sun beds are plentiful both at the pool and the beach and staff are on hand to lay towels (provided by the hotel) out as you arrive and supply delicious drinks.
The jetty is stunning and very photogenic, especially at dawn. The lunch menu changed daily, all delicious, especially enjoyed against the backdrop of wonderful ocean views. For dinner we had tasty fish cooked in aromatic Zanzibar spices while being serenaded by some fantastic musicians.
We also ate at Tamu where we enjoyed delicious Swahili cuisine in a most amazing setting. It’s a beautiful place.
The gym is very well kitted out and the beautiful view of the ocean from the gym almost made the treadmill bearable 😊
The shuttle service between reception, gym, spa, beach and The Level runs often; we never had to wait more than 5 minutes. The drivers were always cheerful, chatty and pointed out wildlife along the way.
We did have a couple of problems during our stay but as soon as these were mentioned they were resolved which we really appreciated.
Be prepared for frequent power cuts, but they never lasted more than a couple of minutes.
One small thing we didn’t like was the persistence of the people on the beach selling tours, jewellery etc. I do understand we are all trying to make a living, but they stood waiting for us to walk away from the hotel and on a couple of occasions they followed us along the beach. That was enough to stop me walking along the beach beyond the hotel alone which was a pity. Not sure what the hotel can do about this though.
Stone Town is definitely worth a visit, giving a glimpse of a very different Zanzibar. We had a guide and as 3 female travellers this was a wise move.
A few practical tips:
UK 3 pin plugs can be used in the hotel sockets; no need to bring adaptors.
US dollars are accepted almost everywhere so don’t bother trying to obtain Tanzanian Shilling.
Obtain your visa online before arrival as the queues to obtain visas at the airport were long.
What a wonderful holiday.
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daniel Florido, Guest Services / Front Office at Meliá Zanzibar
Responded Jul 8, 2023
Dear guest, Thank you for taking the time to share your experience with us. It brings us great joy to hear that your holiday with us was off to a positive start even before your arrival, with our team promptly addressing your requests and ensuring that your two rooms were conveniently located near each other. We understand the importance of such details in enhancing your overall stay, and we are delighted that we could accommodate your needs. We are thrilled to learn that our staff members impressed you with their warm smiles, genuine hospitality, and their willingness to go above and beyond to ensure your satisfaction throughout your stay. We believe that exceptional customer service is a key element in creating memorable experiences, and your kind words affirm our commitment to delivering outstanding service to all our valued guests. We will make sure to recognize and appreciate our entire team for their dedicated efforts in making your stay special. It is delightful to hear that you found your garden rooms to be spacious, clean, and well-furnished. We strive to provide a comfortable and enjoyable environment for our guests, and we are glad that our attention to detail met your expectations. Your positive feedback regarding the mosquito nets, sliding patio door net, and the quality bathroom amenities is truly appreciated. We are pleased that you had satisfying dining experiences at Spice Market, where you enjoyed breakfast and buffet dinners. It is wonderful to hear that you relished the variety of entertainment options available during dinner. Additionally, we are glad to know that our beach area, Gabi Beach, provided you with a tranquil and picturesque setting. We appreciate your recommendation of the delicious octopus dish and the availability of sunbeds both at the pool and the beach. Thank you once again for your wonderful feedback. It was an absolute pleasure to host you, and we hope to have the opportunity to welcome you back in the future for another exceptional holiday experience. Kind regards, Daniel Florido Cabrera Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Where to start , from beginning to end our hotel was amazing :) we were met at the airport with a private transport to Melia where we were were greeted with a fresh towel and refreshing drink , we were very early arriving and our room was not ready but this was to be expected at 10:30 am , we had packed a little hang luggage for this occasion and told to enjoy the resort . The pool and surrounded area was quiet and relaxing with a pool bar , restaurant and waitress service around the pool. Both food and drinks were good , thank you to Elizabeth for looking after us , the pizza ku ku was amazing . Our sea facing room was well equipped with all amenities that we required , it was kept spotless and mini bar was always fully stocked the bed was very comfortable and the was a mosquito net. The main buffet restaurant was clean and the variety of food breakfast and dinner were good with a lot of local and Indian influences :) there are a small number of cats and kittens which frequent the out eating areas , they are tame and very friendly and don’t bother you however I fed I fed them at every opportunity 😍I please ask that the hotel trap and neuter the cats. Gabi beach was outstanding as so was the food, catch of the day with garlic butter was my favourite. The jetty restaurant is open a number of days a week and again the food is lovely . We had a night at the Aqua restaurant and wow the food was outstanding and very reasonably priced 3 courses each and a bottle of wine £60 The spa was quite expensive but worth the charge, I visited on two occasions for a full massage package and also to get my nail re done . We enjoyed each night at the library bar with George who was very attentive and taught me a little Swahili , what a lovely chap “thank you George “ the entertainment at night varied throughout the week although everyone sang the same songs but we still enjoyed every minute. The hotel is eco friendly there is no plastic waste , they grow some of there produce, keep their own bees and also have a donkey sanctuary :) Thank you Melia , although we may not return to “Zanzibar “ as there are so many other countries to explore “ we would definitely visit another Melia Resort. The people of Zanzibar have been the most friendly , genuine and helpful we have ever met ,you made our whole holiday 5 star thank you
Clair & Simon Whitcombe
Ps Cheetah Rock is not to be missed :)
Clair & Simon Whitcombe
Ps Cheetah Rock is not to be missed :)
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from stevanco, Guest Relations Manager at Meliá Zanzibar
Responded Mar 20, 2020
Dear smeesmee, First of all, thank you so much for taking the time to review your experience at Meliá Zanzibar. We are grateful to you for your comments and your amazing feedback! It is also an honor to read that thanks to our staff you are willing to visit more Meliá Hotels International properties. We have forwarded your message to Elizabeth and to George, who were extremely proud to see that their work was much appreciated. Thank you again and we remain at your entire disposal. Best Regards Stevan Cochennec Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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+1
My husband and I forged ahead with our honeymoon plans in Tanzania despite Covid concerns and are so glad we did. The Melia Zanzibar was our last stop after a week on safari and it was the perfect way to end the trip. We stayed in a Level Beach Pavilion room which had a beautiful view of the ocean, modern amenities and was extremely clean. Because of Covid, it was a little different than your traditional Melia resort experience, but wonderful nonetheless. The meals were in location (varying each night for dinner) and offered set menus (with at least two choices per course), and they were very tasty. All of the staff wore masks, there was a temperature check upon arrival, hand sanitizer everywhere and small changes to drive a contactless experience (QR code scans for menus, emails daily, Whatsapp communication with concierge if needed, TV remote control in plastic, etc). The grounds were expansive and beautiful offering plenty of cabanas and lounge areas all with beautiful views. The staff was very friendly - especially Javier who personally ensured our satisfaction - as well as Paul, Said, and all of the others (there were many!) who assisted us throughout our stay. For our honeymoon, they had champagne in our room, set up a romantic dinner with a view one night at the Jetty and romantic touches like petals and towel hearts in the room.
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Date of stay: October 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stevan Cochennec, Guest Services / Front Office at Meliá Zanzibar
Responded Oct 22, 2020
Dear Caroline, We would like to start thanking you for reviewing your stay at Meliá Zanzibar with a five stars comment! It is our pleasure to read that you had the best experience enjoying your honeymoon on the Spice Island with all of us. It is nice to see that you noticed the efforts to maintain our staff and our guests safe at Meliá, and of course we have already shared all your commentaries with the staff that you have mentioned, thank you for remembering them. We are looking forward to welcoming you again very soon. Kind Regards Stevan Cochennec Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Melia Zanzibar is one of the very best hotels we have stayed at so far. We stayed at The Level. The room was very comfortable and spacious, with the bathroom standing out as exceptional. The view from our room was superb. . The location is great. . Absolutely loved the services offered by everyone from management to staff. When we arrived at the hotel we were welcomed by the Manager. When we booked out hotel we told them that we are vegetarians and to our surprise most of the waiters and were aware that we are vegetarians. Special thanks to Mr. Rohan, Mr. Rishi and mr. Antonio who were always there to see we are very well looked after. One day we were going to Jetty and all of a sudden it started pouring and we stopped under a tree, and within minutes a guy brought an umbrella for us. Rishi , thank you for arranging that for us. We would say each and every member of the staff very helpful, Thank you Mr. Saidi, Mr.Fredy, Mr. Paul (just to name the few) to make our stay very memorable. We would definitely recommend this hotel as a place to stay.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from stevanco, Guest Relations Manager at Meliá Zanzibar
Responded Jan 7, 2020
Dear bondhia, First of all, thank you very much for sharing your opinion on TripAdvisor. We are extremely glad to know that you have chosen The Level by Meliá Zanzibar and that you found the quality exceptional, from the facilities to the food options. We have already shared your message with all our associates and we hope to welcome you back soon. Kind Regards Stevan Cochennec Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I write this review immediately after checking out of the Melia Zanzibar while the wonderful memories are still fresh in my mind.
An absolutely stunning property where your every need in terms of a resort stay is taken care of.
The all inclusive package gives you access to 4 restaurants where the food is delicious and beautifully presented.
The property is well maintained with manicured gardens, sparkling pools and tastefully decorated rooms.
Staff are friendly and go out of their way to cater to your needs.
Transport to the private beach is by golf cart, offering guests spectacular views of the rest of the resort such as the villas, bee and animal sanctuary and sustainable greenhouse.
The beach itself is pristine with a restaurant to cater for lunch while guests enjoy swimming.
Perhaps one criticism would be the choice of crockery for the restaurants. Given that this is one of the best resorts in Tanzania, one would expect the crockery to be more in keeping with the high standard of Melia. Maybe Fine Bone China would be more suitable.
All in all it was a wonderful 4 night stay at this incredible property and I would definitely highly recommend this resort to anyone looking to vacation in Zanzibar.
I’m looking forward to staying at the Melia Zanzibar in the near future.
An absolutely stunning property where your every need in terms of a resort stay is taken care of.
The all inclusive package gives you access to 4 restaurants where the food is delicious and beautifully presented.
The property is well maintained with manicured gardens, sparkling pools and tastefully decorated rooms.
Staff are friendly and go out of their way to cater to your needs.
Transport to the private beach is by golf cart, offering guests spectacular views of the rest of the resort such as the villas, bee and animal sanctuary and sustainable greenhouse.
The beach itself is pristine with a restaurant to cater for lunch while guests enjoy swimming.
Perhaps one criticism would be the choice of crockery for the restaurants. Given that this is one of the best resorts in Tanzania, one would expect the crockery to be more in keeping with the high standard of Melia. Maybe Fine Bone China would be more suitable.
All in all it was a wonderful 4 night stay at this incredible property and I would definitely highly recommend this resort to anyone looking to vacation in Zanzibar.
I’m looking forward to staying at the Melia Zanzibar in the near future.
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Date of stay: December 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stevan Cochennec, Guest Services / Front Office at Meliá Zanzibar
Responded Jan 5, 2021
Dearwfmoosa, First of all, thank you very much for taking the time to write and to post your review on TripAdvisor. We are extremely happy to know that you had a lovely stay at Meliá Zanzibar and that you did notice how well maintained is the property and how dedicated is all our staff. Once again thank you for your recommendation and we are also looking forward to welcoming you again soon. Kindest Regards Stevan Cochennec Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had the most incredible time at the Melia hotel. My husband and I ventured to Zanzibar for pure relaxation and the experience exceeded our expectations. Our room & bathroom were generously sized (two showers). The hotel & grounds are beautifully kept; modern yet authentic & I was the most in awe of the beautiful unspoiled greenery found in abundance all around. Nature in its prime. The resort is utterly picturesque, particularly jetty lounge. Even more incredible than the resort, are the people. The service we experienced was genuine & friendly. From Jibiry teaching us the Swahili game of Bow & shooting darts with us, to Elizabeth’s incredible and patient poolside service, to David, simply the life and soul of any party; everyone we met was extremely welcoming, and we felt at home. Reviews can often praise the service, but forget the chefs. For us, the food was a key highlight of the trip. We are vegan, informing Chef Aggrey where we would be located for each meal during our stay. Chef Aggrey looked after us in a way I couldn’t even imagine; cooked us bespoke vegan meals, ensuring they were cultural, healthy, plentiful, incredibly delicious - and served piping hot! Additionally, my husband is big on getting his protein intake so chef Rashid and Khaleb always made an effort to ensure that he had beans with his breakfast, making them from scratch if they weren’t on the usual buffet display that day. The chefs went the extra mile to ensure our food experience was a great one. We were nervous about going on a vegan holiday, but Chef Aggrey made the experience better than we ever could have imagined. Again, thank you Chef.
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from stevanco, Guest Relations Manager at Meliá Zanzibar
Responded Mar 4, 2020
Dear tenpi, First of all, thank you so much for taking the time to write and to share your opinion with the other users. There is nothing more rewarding for us and the entire team knowing that you had a phenomenal time at Meliá Zanzibar and that your complete experience exceeded all your expectations. We are delighted that the service you received in all the restaurants was exceptional and we are proud that you remember all the associates names, which means that they really went the extra mile to offer you a memorable stay on Spice Island. Again thank you for your amazing feedback and for your recommendation. Best Regards Stevan Cochennec Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is beautiful and the room we stayed (garden view) was really nice.. little bit outdated but nice. The resort is amazing and offer so many things so there are always stuff to do. The Gabi beach is really nice also. The staff was so welcomed and friendly,always willing to help. Special thanks to David who always took care of us during the breakfast and dinner and to Bruno who went above and beyond to make are days at the Gabi beach unforgettable.
Recommendation is def to take all inclusive package as we did. The food was nice,maybe for the breakfast could be more choice considering is a 5* hotel but overall is not bad. Dinner buffet was always so nice and every evening there was different cousine and live music.
Small suggestion would be maybe for the hotel to have a shuttle service for a lower price to other destinations in an island since the resort is so far from everything and when you organise transport through the hotel it is really expensive.
All in all we had amazing time and would like to come back :)
Recommendation is def to take all inclusive package as we did. The food was nice,maybe for the breakfast could be more choice considering is a 5* hotel but overall is not bad. Dinner buffet was always so nice and every evening there was different cousine and live music.
Small suggestion would be maybe for the hotel to have a shuttle service for a lower price to other destinations in an island since the resort is so far from everything and when you organise transport through the hotel it is really expensive.
All in all we had amazing time and would like to come back :)
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from stevanco, Guest Relations Manager at Meliá Zanzibar
Responded Feb 14, 2020
Dear 318anamarijav, Thank you very much for writing your feedback on TripAdvisor! We are pleased to read your opinion and to see that your stay at Meliá Zanzibar was fabulous! Of course, we have already forwarded your congratulations message to David as well as to the rest of the staff who made your holiday special. If your plans do ever bring you back to the Spice Island, we would be more than happy to welcome you again. Kind Regards Stevan Cochennec Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This is a beautiful hotel with excellent facilities and amazing staff. We stayed for a week in 3 rooms (2 garden terrace, 1 sea view terrace). These rooms are spacious, with dressing areas and a bathroom that is as big as the bedroom. It had two showers, two sinks and a double ended bath and separate toilet cubicle within the bathroom. Fluffy soft towels and bathrobes and slippers were provided, with lovely coconut and lime toiletries.
We didn’t upgrade to the Level, despite being there for a week and being a family with 4 adult children (2 gluten free and 2 vegetarians). Everything we had without paying for the Level was fantastic. And if you want a cocktail that is on the Level package - you just pay for the cocktail. The Spice Market buffet restaurant (open for breakfast and dinner every day) is phenomenal. The breakfast is particularly good. These are not normal buffets - there are hot and cold options, a bread table, salad table, a dessert table, pancake/waffle and egg/omelette counters for breakfast, pasta counter at dinner. The staff are super helpful and will do everything they can to get you what you need.
The restaurants at the Jetty, the Pool and Gabi beach are all very good, although the first two had slightly limited vegetarian options. The cocktails are amazing and consistent throughout.
The grounds, pool and beach are absolutely stunning. There are games - tennis, table tennis, pétanque, darts, pool and table football. The recreation team are really nice and helpful and will play with you if you ask them!
Masu and Lillian in the Spice Market and Magdalena on reception all deserve a special mention.
We didn’t upgrade to the Level, despite being there for a week and being a family with 4 adult children (2 gluten free and 2 vegetarians). Everything we had without paying for the Level was fantastic. And if you want a cocktail that is on the Level package - you just pay for the cocktail. The Spice Market buffet restaurant (open for breakfast and dinner every day) is phenomenal. The breakfast is particularly good. These are not normal buffets - there are hot and cold options, a bread table, salad table, a dessert table, pancake/waffle and egg/omelette counters for breakfast, pasta counter at dinner. The staff are super helpful and will do everything they can to get you what you need.
The restaurants at the Jetty, the Pool and Gabi beach are all very good, although the first two had slightly limited vegetarian options. The cocktails are amazing and consistent throughout.
The grounds, pool and beach are absolutely stunning. There are games - tennis, table tennis, pétanque, darts, pool and table football. The recreation team are really nice and helpful and will play with you if you ask them!
Masu and Lillian in the Spice Market and Magdalena on reception all deserve a special mention.
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Try and download the menu/ bookings app before you go - you need your booking reference!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daniel Florido, Guest Services / Front Office at Meliá Zanzibar
Responded Jul 23, 2022
Dear Jenford15, We would like to start thanking you for taking the time to write down and to post your feedback on TripAdvisor. It has been our pleasure to welcome you at Meliá Zanzibar. We also deeply grateful that you remember our staff and that you highlight their passion for service. On behalf of the team thank you very much. We remain at your disposal and we look forward to welcoming you back at Meliá Hotels & Resorts. Kindest Regards Daniel Florido Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Wonderful birthday stay made so special by Melia team! We stayed in The Level by Melia - gorgeous luxurious bungalow with ocean view where every detail it thought through! Such an incredible experience waking up and watching sun rising from your terrace while sipping delicious coffee (coffee machine in the room is definitely adding points to value). And in the evening taking bath with the same view from the room before heading to the dinner by private golf cart where restaurant team is welcoming you with a huge smile and knows your room number even before you are able to remember it. Food was delicious- we tried Gabi Beach restaurant for lunch (burgers and pizza are fresh and arrived fast) and Aqua restaurant with Swahili themed menu for dinner - such a treat. Team brought delicious cake and sang birthday song to my husband that made him shy as they put all the effort to make it loud and fun :)
Thank you for management and all team for making this birthday experience so special!
Amine and Margarita
Thank you for management and all team for making this birthday experience so special!
Amine and Margarita
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Date of stay: August 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stevan Cochennec, Guest Services / Front Office at Meliá Zanzibar
Responded Aug 11, 2021
Dear Amine and Margarita, Firstly, we want to thank you for choosing Meliá Zanzibar for this special day! Happy Birthday to Amine! It is great that the efforts we put in it made you feel thrilled about your stay and we are pleased to see that you found The Level facilities and service excellent. This is indeed our biggest award. Thank you again for making your feedback public on TripAdvisor and we are looking forward to welcoming you back. Kindest Regards Stevan Cochennec Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well, I want to mention that it’s my first time visiting this island and this hotel network and I had high hopes for this place. But the reality is way different from the fabulous ads and instagram profiles. Let’s start with the bright side of this place:
This hotel is huge and even has its buggy service. But now only 1/4 of it runs. Bungalows and the cleaning of such are on top of everything. Also location is worth mentioning.
But here’s another side of a coin.
Hotel runs on the al a carde system and it could be great but it takes more than a hour to get the breakfast on a table. Worth mentioning that they were serving us and other family. That’s all! It’s empty but it’s takes more than an hour to serve a family of four. I can’t imagine what happens here at full capacity...
Also the “greatest” part of this vacation are drinks! Well, at least they call it that. Breakfast juices gets mixed with water in 70% water to 30% juice. And same applies to other alcoholic beverages.
As well as the cuisine, when I was asking about the fish of a day it’s always a Tuna. Yeah, fair enough, I guess there is no no fish in the Indian Ocean except Tuna!
And they have difficulty with the fruits I guess because the only way to get some fruits it’s by ordering yourself a fruit salad with drained fruits.
All in all I would NOT recommend this hotel in this time and day. And I don’t even think that they deserve this rating because it looks like the most average hotel in Turkey and for cheaper price. And I guarantee that you’ll get better and faster service than here . Also, I was writing this comment for 55 minutes and finally my starters have arrived!
This hotel is huge and even has its buggy service. But now only 1/4 of it runs. Bungalows and the cleaning of such are on top of everything. Also location is worth mentioning.
But here’s another side of a coin.
Hotel runs on the al a carde system and it could be great but it takes more than a hour to get the breakfast on a table. Worth mentioning that they were serving us and other family. That’s all! It’s empty but it’s takes more than an hour to serve a family of four. I can’t imagine what happens here at full capacity...
Also the “greatest” part of this vacation are drinks! Well, at least they call it that. Breakfast juices gets mixed with water in 70% water to 30% juice. And same applies to other alcoholic beverages.
As well as the cuisine, when I was asking about the fish of a day it’s always a Tuna. Yeah, fair enough, I guess there is no no fish in the Indian Ocean except Tuna!
And they have difficulty with the fruits I guess because the only way to get some fruits it’s by ordering yourself a fruit salad with drained fruits.
All in all I would NOT recommend this hotel in this time and day. And I don’t even think that they deserve this rating because it looks like the most average hotel in Turkey and for cheaper price. And I guarantee that you’ll get better and faster service than here . Also, I was writing this comment for 55 minutes and finally my starters have arrived!
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Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stevan Cochennec, Guest Services / Front Office at Meliá Zanzibar
Responded Aug 27, 2020
Dear radiaker, First of all thank you for staying at Meliá Zanzibar. It is utmost disappointing to read those commentaries when I personally talk to you everyday, so does all my team and all the managers. However you haven't mentioned any of this directly to us and you prefer to write on social medias while still in the hotel. Kindly be informed that of course no fresh juices or alcoholic drinks are mixed with water, that the catch of the day depends on the local fishermen and we usually have king fish, tuna, dorado or red snapper for instance. Moreover, our property has its own sustainable greenhouse with all types of fruits, which we are happy to offer when receiving a request. We remain at your disposal. Best Regards Nicolas König Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would say it is worth it all going well! We stayed in a beach front pavilion and it was beautiful and everything that is available from food to drink is extensive. If you're traveling that far, it's worth it i thing! We werent able to enjoy it all but it looked great!
Hi,
We stayed in similar rooms. We were surprised how spread out the campus is however they hotel have golf cart type shuttles you can use to travel between the restaurants. There would be a little walking involved, 5/10 mins max.
Im pretty sure room service is included and breakfast is available. We had dinner sent to the room but not breakfast sorry!
are there good long walks possible at or near the hotel for say 1 hour.
Yes, you could walk in around the compound. Not sure it would be a great idea to walk about outside,its quiet remote.
Are the tennis courts in use and is there a coach on site and or available to book.
There are courts, not sure about coaches.
Are the plugs UK?
Yes
Are there beach massages and if so why cost
No I think think so but there is a spa
Lastly is it possible to get a boat to the rock restaurant
Sorry dont know what rock restaurant you mean:)
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PRICE RANGE
$377 - $510 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia zanzibar hotel kiwengwa, zamani zanzibar kempinski kiwengwa
LOCATION
TanzaniaZanzibar ArchipelagoZanzibar IslandKiwengwa
NUMBER OF ROOMS
159
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Meliá Zanzibar
What are some of the property amenities at Meliá Zanzibar?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Meliá Zanzibar?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Meliá Zanzibar?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Are there opportunities to exercise at Meliá Zanzibar?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Meliá Zanzibar have airport transportation?
Yes, Meliá Zanzibar offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Meliá Zanzibar?
Yes, dry cleaning and laundry service are offered to guests.
Does Meliá Zanzibar offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Meliá Zanzibar?
The staff speaks multiple languages, including French, Arabic, and Afrikaans.
Does Meliá Zanzibar have any great views?
Yes, guests often enjoy the ocean view available here.
Is Meliá Zanzibar accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.