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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
This review started out as a CLEAR 0-1 star rating. I have never experienced such neglegt of a custumor. The situation is 23:00 in the evening we arrive 10 people, 4 small kids. The booking which had been made several months before, and even a...More
Thank Rasmus H
Response from Mark N, Manager at Sultan Sands Island ResortResponded 1 week ago
Good day Rasmus H,
Thank you for your honest feedback. I'm certainly glad as the resort manager that I had the pleasure of meeting with you in my office so I could listen to you and then help in everyway possible to make your family...More
We where a family of 10 booked to celebrate our parents anniversary on a luxury resort called Sultan sands. After many hours travel we arrived absolutely wasted at 23:00 and no one was expecting our arrival. The watchman said no rooms. The receptionist then showed...More
Thank Casablancahostel
Response from Mark N, Manager at Sultan Sands Island ResortResponded 1 week ago
Dear Cassablancahostel,
As a resort manager I am well aware of your family vacation and also all members of your family party (including Rasmus H same party 4 out of 5 stars) as I had the pleasure of sitting down and spending time with Mr....More
Perfect location,beautiful beach,friendly staff,breakfast,lunch and dinner made to perfection more so their fruit selection at breakfast .You get professionalism right from when you get at the reception all the way to the staff at the bar,waiters and waitresses
I left my luggage at the airport...More
Thank Sandra O
Response from Mark N, Manager at Sultan Sands Island ResortResponded 2 weeks ago
Good day Sandra O,
Thank you for your kind words. I will make sure I share you comments with the whole team. On behalf of the team we are all very happy you enjoyed your vacation with us, and we would all love to see...More
We stayed at Sultan Sands for three nights, on a round trip across the island. We chose Kiwengwa and Sultan Sands mainly for their proximity to Mnemba and the Spice Farms.
We booked a normal room but we got a free upgrade to an ocean...More
1 Thank angi1975
Response from Mark N, Manager at Sultan Sands Island ResortResponded 2 weeks ago
Good day angie1975,
I would like to thank you for your feedback on your recent stay with us here at Sultan Sands Island Resort. We take all guest feedback seriously with a view to improving our resort and guest experience every way we can. I...More
We went to Zanzibar on a honeymoon (postponed for a year). The Sultan Sands Island resort proved to be a wonderful choice. The hotel offers very nice rooms (the cleanliness was truly European class), very good food (standard breakfast, but Zanzibar, Asian, Italian, Caribbean, American...More
Thank warszawa2016
Response from Mark N, Manager at Sultan Sands Island ResortResponded May 13, 2017
Hello warszawa2016,
Thank you for your response based on your time here at Sultan Sands. I was very happy to read that you finally managed to take your honeymoon after some time and spend it here in Zanzibar at Sultan Sands. I'm happy we were...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Restaurant
Free Parking
Beachfront
Bar/Lounge
Spa
Breakfast included
Room Service
Free Internet
Hotel Amenities
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Shuttle Bus Service
Room Service
Business Center with Internet Access
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
$181 - $249 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#4 Top resorts Hotel in Kiwengwa
#4 Romantic Hotel in Kiwengwa
#4 Spa Hotel in Kiwengwa
#5 On the Beach Hotel in Kiwengwa
#7 Family Hotel in Kiwengwa
Room types
Non-Smoking Rooms ,
Family Rooms ,
Accessible rooms
Number of rooms
76
Reservation Options
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Location
Tanzania >
Zanzibar Archipelago >
Zanzibar Island >
Kiwengwa
Also Known As
Sultan Sands Island Hotel Kiwengwa ,
Sultan Sands Island Resort Zanzibar Island/Kiwengwa
Good day Tereza K, thank you for your question. I can put your mind at ease. Bottled water is refreshed daily in your rooms for your consumption. And there is also plenty of bottled water available here at the resort as... More
Good day Tereza K, thank you for your question. I can put your mind at ease. Bottled water is refreshed daily in your rooms for your consumption. And there is also plenty of bottled water available here at the resort as well. We also have a water treatment plant on site where we treat our water which comes into the resort. Chlorination of water used at all the Food preparation areas and also Bar areas falls into line with WHO Health Standards of between 3-5ppm (parts per million) this helps tremendously with standards of water used on the resort. However everyone is different and we can pick up a stomach bug or upset stomach from a number of different causes so it is always good practice to follow sensible hygiene precautions whilst travelling away from home.
Hope this helps!
At Sultansands & Bluebay we have four al -carte restaurant and 2 main restaurant with a 14 day cycle theme menu.
we also do organise private beach dinners under the stars on the beach.
At Sultansands & Bluebay we have four al -carte restaurant and 2 main restaurant with a 14 day cycle theme menus.
We also do organise private beach dinners under the stars on the beach.
United States