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The White Rhino Hotel

Kenyatta Road Nairobi-Nyeri-Nyahururu Highway, Nyeri 10100 Kenya
Lowest prices for your stay
Travelocity
$160
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Free cancellation until 10/26/19
Booking.com
$160
$125
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Free cancellation until 10/27/19
Orbitz.com
$160
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Free cancellation until 10/26/19
Hotels.com$160
Expedia.com$160
Priceline$125
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Traveler (47)
Room & Suite (31)
Dining (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Built in 1910 in Nyeri town for big game hunters, The White Rhino Hotel has had a rich legacy spanning pre-colonial Kenya when it was a whites’ only facility, through to the 21st century. Later in 2001, the hotel was gazetted as a National Heritage Site. Today, The White Rhino Hotel is the leading 4 Star hotel in Nyeri. The hotel began with 25 rooms, but today, a total of 105 state-of-the-art rooms await guests, offering comfort throughout. There are 3 restaurants with a selection of excellent cuisine as well as 3 bars and a nightclub where guests can unwind after busy day. Conference facilities are available for up to 200 delegates. The hotel also provides ample and secure parking and laundry facilities. The White Rhino Hotel is fully equipped to host magical weddings and impressive corporate events. There is an indoor playroom and and outdoors playground to keep the children entertained while their parents relax and enjoy the garden views and have some time to themselves. An excursion to the Aberdares is a 'must' while staying at The White Rhino Hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Evening entertainment
Board games / puzzles
Babysitting
Children's television networks
Business Center with Internet Access
Secured parking
Free internet
Wifi
Public wifi
Internet
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Wine / champagne
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Non-smoking rooms
Suites
Family rooms
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Bottled water
Iron
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Good to know
HOTEL CLASS
122Reviews1Q+A29Room tips
Traveler rating
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Popular mentions
The one night I spent in your Hotel in October 2019, I truly appreciate it and will always remember it. I enjoyed every bit of my time there immensely. You are truly a great host in Nyeri and Kenya…the in-room amenities are world-class, I can’t forget to mention the comfy bed, beddings, the bath area, in fact, everything was just wow. I look forward to the next visit. Once again, thank you for your hospitality.
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Response from WhiteRhinoH, Manager at The White Rhino Hotel
Responded 3 days ago
Dear Evans, Many thanks for taking time to review us. We are pleased to read that you enjoyed your stay with us. Our aim is to always exceed our guests’ expectations and we are glad to read you will be back. We look forward to hosting you again. Warm Regards The White Rhino Hotel
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I visited the hotel for busines - Strategy Workshop in August 2019. Hotel has above average services from reception to concierge , to meetings rooms and to accommodation rooms into restaurant. Let me say excellent. Rooms- 5 star experience: great bed with multiple pillows, extra warm beddings, large smart TV, Excellent bathrooms, , room slippers, beverage station, wiFi , air conditioning, toiletries etc. Access to rooms is through high speed lifts that go to 6th floor. Restaurant- Variety of meals from breakfast , mid morning Tea, lunch, dinner etc. Conference rooms- I will call these state of the future: very functional Smart TV for presentations, internet ready with all USBs. Sound proof room. Very functional seats and Tables. Very appealing.
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Response from WhiteRhinoH, Manager at The White Rhino Hotel
Responded 3 days ago
Dear Guest, Many thanks for your feedback following your recent stay with us. We are delighted to read your kind comments in regard to the reception you received, our meeting rooms & accommodation, room amenities, restaurants, service, IT connectivity and our lifts. We are glad that our offerings did not disappoint you. We look forward to hosting you again at The White Rhino Hotel. Kind Regards, The White Rhino Hotel
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Stayed one night here when visiting Nyeri. Comfortable room and bath, comfortable bed, breakfast buffet was broad with variety. Would stay here again. Light switches were a bit complicated...too many of them and hard to read.
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Response from WhiteRhinoH, Manager at The White Rhino Hotel
Responded 3 days ago
Dear Guest, Many thanks for your review of The White Rhino Hotel. We are happy to read that found our rooms comfortable and that our breakfast offerings did not disappoint. We apologize for not meeting your expectations in regard to lighting and we will work on this and have someone to assist close by.. We hope we will have the pleasure of having you stay with us in the not so distant future. Kind Regards, The White Rhino Hotel
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A friend referred me to this facility late in the evening telling me the hotel I was proposing to go to had been run down. The rooms looked good. I booked to rooms for my two daughters and my two grand daughters. I noticed that they do not provide hand towels and they were economical with toiletries and water. They said will have to purchase and extra bottles of water. They were unable to provide a basin to my daughter to bathe her daughter who is just one year old explaining that they had given all they had to other guests. They had a limited selection of breakfast choices, whatever was there was cold and it took long to warm it when requested to do so. We went out and when we returned in the evening, we realised thatthey had not cleaned up our rooms even the cutlery! When I inquired, the receptionist asked that we move rooms claiming that the cleaner assigned to our rooms had fallen sick and there was no replacement. We moved to the new rooms, buy I was now not sure whether those had been cleaned also. The management were apologetic and promised to improve. I went back with my wife for a night stay again, but still things had not changed. Room service was slow to our requests, the breakfast choices were scarce and cold. I asked for two fried eggs that didn't come and I had to order again and what we was there was still cold. The waiters and other staff are friendly but are in the past. Their responses were that that was what the facility offered. I realized they didn't care what the customers wanted insisting that that's what they offered. For a four star hotel, the services offered were below my expectations and I would rate them poor service. My adviceis that the management rethink about their strategy and put the customer first. It is what the customers want that counts and what they offer. I suspected that they don't really care because there is no worthy competition. For the amount they charge, this facilityis not worthy it. They need a lot of improvement.
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+1
This facility exceeded my expectation. The new wing is very modern with all amenities. Staff were very friendly& useful. Breakfast was a bit disappointing& the staff attending to us seemed aloof, and had to be prompted all the time. Overall experience, very good. Will definitely be back
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PRICE RANGE
$136 - $190 (Based on Average Rates for a Standard Room)
LOCATION
KenyaCentral ProvinceNyeri
NUMBER OF ROOMS
105
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