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Mercure Oakridge Resort Lake Wanaka

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Mercure Oakridge Resort Lake Wanaka
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909 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Oakridge Resort Lake Wanaka
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Showing 865: English reviews
Alexandra, Australia
Reviewed June 14, 2014

Wanaka, NZ is an excellent place to visit; even better than Queenstown, NZ. We spent a week at the Oak Ridge Resort in a self contained unit and went to the "War Birds over Wanaka", brilliant. The service at the resort was excellent and the staff very attentive. It is out of town a little way but the quietness of...

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Helpful?
2Thank uc-da-loi
Melanie H, Guest Relations Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review

Thank you for your review. We appreciate your time taken to leave your kind words and are glad to see you enjoyed your stay with us. Thank you for your comments regarding our service, peaceful location and value when dining with us. Once again thank you for your review and we wish you a warm welcome on your next visit...

Auckland Region, New Zealand
Reviewed June 14, 2014

Stayed here on recommendation from friend and did not disappoint. Nice food from hotel restaurant. Room was clean and warm . Reception staffs were very friendly and helpful. We would definitely stay here again !

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2Thank pete a
Melanie H, Guest Relations Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review

Thank you for your review. We are delighted that you enjoyed your stay with us especially our on-site restaurant, clean and warm rooms and friendly staff. We appreciate your recommendation to other travelers and we look forward to seeing you again on your next visit to Wanaka.

Reviewed June 11, 2014 via mobile

Great experience when I stayed in Oakridge resort Wanaka. The staff are friendly , room is tidy clean and warm ,we booked two bedroom apartment , the balcony has really good view , and big enough . And the hot pool is amazing . The resort not in the town center but just 3,4 mins for driving , not noisy...

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2Thank Felicity C
Melanie H, Guest Relations Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review

Thank you for your review. We are delighted that you enjoyed your stay with us and thank you for kind words related to our friendly staff, clean and warm rooms with great views and our fantastic hot pool facility. Once again thank you for your review and we hope to see you again on your next visit to Wanaka.

Queenstown, New Zealand
Reviewed June 11, 2014

Stayed 2 nights last weekend, Friday and Saturday. Sadly the stay was underwhelming. Cobwebs in the rafters, luke warm water in the shower, not enough hot water to fill the spa bath (with hot water), a TV so small that from the bed it was difficult to see. the pools outside were not steaming in the cold weather - a...

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2Thank Ian G
Melanie H, Guest Relations Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review

We apologize we did not meet your expectations and will work on ways to address your concerns raised. We hold daily checks of our hot tubs and hot pool and let all guests know of the relevant temperatures, our hot tubs remain between 38-40 degrees and hot pool at 28 degrees year round, we also advise guests to leave the...

Wellington
Reviewed June 10, 2014

Stayed two nights for a weekend at Oakridge resort and was pleasently surprised. We were a bit hesitant because of previous reviews, but they must have really stepped up there service recently. The room was spotless no cleaning issues at all. The views were breathtaking and pools were amazing. The restaurant was a little quiet but nice and cozy. The...

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3Thank Peterhodestraveller
Dunedin
Reviewed June 8, 2014

We love this place and return every year if possible, the one bedroom units are wonderful and a full kitchen is a bonus, The view is perfect and the rooms warm and cosy. Each room has an outside space, either a balcony on the first floor or a patio on the ground floor. This resort has a pool complex with...

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1Thank Chris C
Melanie H, Guest Relations Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review

Thank you for your review. We are delighted that you enjoyed your stay with us in particular our wonderful rooms hot pools facility and mountain views. Once avian thank you for your feedback and we hope to see you again on your next visit to Wanaka.

Gymea Bay
Reviewed June 6, 2014

Checking in was easy and pleasant. We had a comfortable room, although no view. Some of the other family rooms would have beautiful mountain views. It was a Monday night so the menu at the little dining room was limited but we had the most delicious seafood pizza I can remember in a long time. The staff were lovely and...

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Thank GymeaBay_SydneyRaine
Melanie H, Guest Relations Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review

Thank you for your review. We thank you for your time to leave your comments and are glad that you enjoyed your stay with us. Thank you for your nice comments regarding your evening meal, comfortable room and friendly staff. Once again thank you for your review and we hope to see you again on your next visit to Wanaka.

Christchurch, New Zealand
Reviewed June 3, 2014

just came back from Wanaka for a business trip, stayed 1 bedroom apartment at Oakridge Resort like usual, great food, nice hot pool, friendly hotel people and a tidy clean hotel room, feel relax after a day work and drive, great views outside window, strongly recommend for others who will travel to Wanaka.

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Thank jerry w
Melanie H, Guest Relations Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review

Thank you for your review. We appreciate your time taken to leave your feedback and are very glad that you enjoyed your stay with us in particular our clean rooms, friendly staff and great food. We appreciate your recommendation to other travelers and we hope to see you again on your next visit to Wanaka.

Auckland, New Zealand
Reviewed May 29, 2014

Had a wonderful stay. Chose the 1 bedroom apartment and was not disappointed had a lovely view of the moutains. The staff were friendly and attentive nothing was too much trouble. The restaurant had a cosy atmosphere and service was also good. The hot pools were a great escape from the cold weather. Would reccomend for families or couples.

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Helpful?
Thank Jk8954
Melanie H, Guest Relations Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review

Thank you for your review. We are delighted that you enjoyed your stay with us especially our great views, friendly staff and restaurant atmosphere. Also thank you for your comments regarding our fantastic hot pools facility and we appreciate your recommendation to other travelers. Once again thank you for your feedback and we hope to see you again on your...

Kerikeri, New Zealand
Reviewed May 29, 2014

This establishment looks grand on the outside, and we were excited about staying here, on entering the room,, we found stains on the wall, entering the bathroom we discovered the toilet hadn't been cleaned, it was disgusting. A cleaner came to sort it out....with one cloth, no cleaning agents .....we were blown away. If we hadn't been so tired we...

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2Thank misfortune2014
Melanie H, Guest Relations Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review

Thank you for your feedback. We sincerely apologize for the inconvenience caused by the unclean toilet and this will not go unnoticed we have immediately spoken to our housekeeping and this absolutely unacceptable. We will be taking further action if there is a re-occurrence of this issue. Please rest assure this is not up to our standards and actions are...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Mercure Oakridge Resort is 100 kilometres from Queenstown and 2 kilometres from Lake Wanaka, the fourth largest lake in New Zealand. The resort features 173 hotel rooms and fully equipped apartments, a superb restaurant with indoor and outdoor dining, heated swimming pool with poolside bar and a day spa. During the warmer months, local activities include bushwalking, mountain climbing and fishing, while in winter the snowfields of Treble Cone and Cardrona are within easy reach. ... more   less 

Additional Information about Mercure Oakridge Resort Lake Wanaka

Address: 20 Studholme Rds, Wanaka 9381, New Zealand
Location: New Zealand > South Island > Otago Region > Wanaka
Price Range: $107 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Oakridge Resort Lake Wanaka 4*
Number of rooms: 173
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Also Known As:
Grand Mercure Oakridge Resort Lake Wanaka Hotel Wanaka
Mercure Wanaka
Hotel Style:
#8 Luxury Hotel in Wanaka
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Oakridge Resort Lake Wanaka staff and other travelers.
6 questions
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Philadelphia, Pennsylvania
over a year ago
Gloucester, United Kingdom
Coolangatta, Australia
over a year ago
Singapore

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Questions? Get answers from Mercure Oakridge Resort Lake Wanaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request appt that isn't overlooked”
 of 5 bubbles littleuggie, 1 week ago | Read review
“Just ask if you can have a look at the room when you arrive. I would probably have upgraded had I been staying longer.”
 of 5 bubbles , 2 weeks ago | Read review
“Upstairs apartments have better view.”
 of 5 bubbles Joet6192, 3 weeks ago | Read review
“See the room before saying yes”
 of 5 bubbles algieHighbridge, 4 weeks ago | Read review
“All rooms were quiet”
 of 5 bubbles LizMontereo, Feb 15, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question