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Mercure Oakridge Resort Lake Wanaka

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Mercure Oakridge Resort Lake Wanaka
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828 Reviews from our TripAdvisor Community

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Showing 791: English reviews
Christchurch, New Zealand
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

It is a shame because the facility is really well laid out and has a great setting. Our room was pretty basic when you compare what we have paid elsewhere. One of my pet hates is to controls that don't work!! Simple first world issue yes but I paid for it. The biggest issue was we could hear every noise,... More 

Helpful?
Thank Ryan P
Fremantle, Australia
Level Contributor
122 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is nice with some great facilities like the rock pools and spa. The beds are very hard and pillows very thin and hard too. We had to ask for more pillows so we had 2 each but they still were not very comfortable. The receptionist did say "I am not sure if we have any spare as lots... More 

Helpful?
Thank Kim M
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Lovely guest room with all facilities which suited us. Great for a cuppa in the morning, room very warm with the heater. Unfortunately the door let a lot of light in which made it hard to sleep in and actually people would be able to see through to the bedroom if they wanted to which made it very unnerving at... More 

Helpful?
Thank Flackies
Sydney, Australia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We like Oakridge Resort for its proximity to the skiing fields and the spa facilitates. To be able to soak your tired body/muscles after a day on the slops in the hot spas overlooking the mountain while sipping on a cocktail is a great way to end the day. The restaurant on site is adequate, but could do with more... More 

Helpful?
Thank Celine142
Auckland
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

When you book a hotel room for $420 per night (2 bedrooms with a kitchen), you book it in good faith that it will be a pretty high standard room. When you arrive and the dirty wooden floors are scratched beyond belief, the couch is so tatty you feel you need a hazmat suit to sit on it, TV remotes... More 

Helpful?
2 Thank Nibsy50

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

We have been travelling the South Island for the last two weeks and all of our accommodation up until now has been up to the usual NZ standard. Sadly this hotel is not. Our paperwork was missing on check in, the heating is inadequate, there is no Sky TV, our room was next to the main road where the traffic... More 

Helpful?
Thank David B
Chiang Mai, Thailand
1 review
4 of 5 stars Reviewed 2 weeks ago

we loved the spacious one-bedroom apartment with a full kitchen and washer/dryer. all amenities for the kitchen, down to dish soap, scrub path, and dish towels provided -- made it very easy. the warm welcome from the reception desk, the prompt responsiveness to a few requests showed great service. the outdoor hot tubs and heated pool presented a great way... More 

Review collected in partnership with Mercure Hotels

Helpful?
Thank mbtaylor522
Queenstown, New Zealand
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The reason I have stayed here in the past, and continue to pay the extra to stay at this property is simply the Hot Pools. It's a bit unfortunate that it is highly priced and advertised as a luxury stay when the walls are quite thin and as they are in apartment style blocks (2 stories), you can hear all... More 

Helpful?
Thank canadiankye
Jacob W, Guest Relations Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review

Dear canadiankye, Thank you for your review and your positive comments relating to our hot pool facility and standard room size. We are underway with implementing features to improve on noise reduction and will continue to look at ways to improve on this. Wi-Fi is an additional charge. We do apologize for the kettle in your room not working and... More 

Brisbane Region, Australia
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I just checked in yesterday and I am here for three days. Check in staff very uninviting, very impersonal, no smiles or conversations. Our room is a fair way away from reception, restaurant gym & cafe having to walk a few 100mtrs in the cold just to get there. Our room is actually connected to the room next door with... More 

Helpful?
2 Thank SaphNgaronga
Jacob W, Guest Relations Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review

Dear SaphNgaronga, We regret that you did not enjoy your stay with us and take your comments on board in our strive to provide the best possible service to our guests. We do aplogize that you felt your service on check in was not satisfactory and will be speaking our front of house team to ensure our high standards of... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

We stayed here for a week over the school holidays in a two bedroom apartment which is really a one bedroom apartment with an attached studio. The room is spacious and reasonably well fitted out although is a little tired. I felt slightly uncomfortable about having the children's bedroom right by the front door and out of earshot from the... More 

Helpful?
Thank MandParewe
Jacob W, Guest Relations Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review

Our manager has called the cellphone number you left last week and is awaiting your return of call. Please be rest assured that all the items that were posted to you overnight were the items you forgot to take with you on departure. We deal with many items of lost property (including cash, jewelry and other valuables) on a daily... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Mercure Oakridge Resort is 100 kilometres from Queenstown and 2 kilometres from Lake Wanaka, the fourth largest lake in New Zealand. The resort features 173 hotel rooms and fully equipped apartments, a superb restaurant with indoor and outdoor dining, heated swimming pool with poolside bar and a day spa. During the warmer months, local activities include bushwalking, mountain climbing and fishing, while in winter the snowfields of Treble Cone and Cardrona are within easy reach. ... more   less 

Additional Information about Mercure Oakridge Resort Lake Wanaka

Address: 20 Studholme Rds, Wanaka 9381, New Zealand
Location: New Zealand > South Island > Otago Region > Wanaka
Price Range: $95 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Oakridge Resort Lake Wanaka 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Grand Mercure Oakridge Resort Lake Wanaka Hotel Wanaka
Mercure Wanaka
Hotel Style:
#8 Luxury Hotel in Wanaka
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