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Mercure Oakridge Resort Lake Wanaka

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Mercure Oakridge Resort Lake Wanaka
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835 Reviews from our TripAdvisor Community

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Showing 798: English reviews
Auckland, Auckland, New Zealand
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Literally - booked a king apartment on end for the quiet outlook to the lake and mountains and we get a major land development instead. No advice on checking in, no gesture of say free Wi-Fi as a gesture of compensation. Also note that despite management's response re 4 pillows provided in previous reviews, not true. You have to ask... More 

Helpful?
Thank Margot M
Australia
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

On a recent NZ family snow holiday we stayed at this property. I highly recommend this for couples or a family group. We had a self contained apartment, which was warm, spacious and contained all the mod cons. The best aspect was certainly the hot pools after a long day on the snow. Two things I found annoying. One is... More 

Helpful?
Thank Pattsi
Toowoomba, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Overall a nice place to stay. Rooms are small but clean. Staff were not happy or friendly at all. Continental breakfast was included and was sufficient, not anything to rave about though. Pastries were undercooked and fruit was average.

Helpful?
1 Thank KrissyByrnes
Jacob W, Guest Relations Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review

Dear KrissyByrnes, Thank you for your review and your positive comment regarding room cleanliness. We normally receive positive feedback regarding our staff members but I will be speaking to our team to go over your comments to ensure our high standards of service are well maintained. I will also be passing your comments onto our restaurant team relating to the... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Overall comfortable place to stay, pool and Gym area very good Standard, short driving distance to Town centre. Resturant ok , French waiter was very good. No free wifi or extra TV channels.Would like bikes to be available.

Helpful?
1 Thank Brad M
Nelson-Tasman Region, New Zealand
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed with Family and friends in cosy 3 bedroom unit. Was fine , though kitchenette perhaps a little small, and could have been slightly better equipped to cater for meals ( including B'fast) ... Slightly short on cutlery etc. main concern was lack of sky tv for evening... Especially with AB's test on. DVD player temperamental . TV volume restricted... More 

Helpful?
1 Thank DrMikeNZ
Jacob W, Guest Relations Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review

Dear DrMikeNZ, We appreciate you taking the time to post this review following your recent stay with us. While we are pleased you enjoyed some aspects of your stay we do regret that your overall experience was not to expectations. We will be speaking with our housekeeping team to ensure all of our cutlery and cooking equipment for our rooms... More 

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Wellington, New Zealand
Level Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here as part of wedding package so hadn't read reviews before we arrived. The complex is big by NZ standards and the spa and pool complex is lovely. We found staff helpful and room looked good on entering. It's the little things that let room down - neither bedside lamp worked; the ironing board wouldn't stand up; there... More 

Helpful?
2 Thank wellingt0nkirby
Jacob W, Guest Relations Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review

Dear wellingt0nkirby, Thank you for taking the time to post your feedback and your positive comments relating to our hot pool facility and helpful staff and I will be sure to pass your comments onto our team. We will be speaking with our housekeeping and maintenance team as to why the bedside lamps and ironing board were not checked prior... More 

Christchurch, New Zealand
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

It is a shame because the facility is really well laid out and has a great setting. Our room was pretty basic when you compare what we have paid elsewhere. One of my pet hates is to controls that don't work!! Simple first world issue yes but I paid for it. The biggest issue was we could hear every noise,... More 

Helpful?
2 Thank Ryan P
Jacob W, Guest Relations Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review

Dear Ryan P, We are sorry to hear that your recent stay did not meet with your expectations. We will be speaking with our housekeeping team to check all controls in the room to ensure these are working correctly, please do not hesitate to contact our reception team if any facility in the room does not appear to be working... More 

Fremantle, Australia
Level Contributor
125 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel is nice with some great facilities like the rock pools and spa. The beds are very hard and pillows very thin and hard too. We had to ask for more pillows so we had 2 each but they still were not very comfortable. The receptionist did say "I am not sure if we have any spare as lots... More 

Helpful?
1 Thank Kim M
Jacob W, Guest Relations Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review

Dear Kim M, Thank you for your review and your positive comments relating to our hot pool facility. We do understand we can not appeal to all guests in regards to mattress firmness but we do have options available for guests seeking softer beds, please do not hesitate to contact us for any requirements. We have recently purchased an extra... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 20, 2016 via mobile

Lovely guest room with all facilities which suited us. Great for a cuppa in the morning, room very warm with the heater. Unfortunately the door let a lot of light in which made it hard to sleep in and actually people would be able to see through to the bedroom if they wanted to which made it very unnerving at... More 

Helpful?
1 Thank Flackies
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Mercure Oakridge Resort is 100 kilometres from Queenstown and 2 kilometres from Lake Wanaka, the fourth largest lake in New Zealand. The resort features 173 hotel rooms and fully equipped apartments, a superb restaurant with indoor and outdoor dining, heated swimming pool with poolside bar and a day spa. During the warmer months, local activities include bushwalking, mountain climbing and fishing, while in winter the snowfields of Treble Cone and Cardrona are within easy reach. ... more   less 

Additional Information about Mercure Oakridge Resort Lake Wanaka

Address: 20 Studholme Rds, Wanaka 9381, New Zealand
Location: New Zealand > South Island > Otago Region > Wanaka
Price Range: $95 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Oakridge Resort Lake Wanaka 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Grand Mercure Oakridge Resort Lake Wanaka Hotel Wanaka
Mercure Wanaka
Hotel Style:
#8 Luxury Hotel in Wanaka
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