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Las Casitas Village At El Conquistador Resort

1000 El Conquistador Avenue, Fajardo 00738-3711 Puerto Rico
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About

#1 of 2 resorts in Fajardo
Location
4.6
Cleanliness
4.4
Service
4.3
Value
3.8
Las Casitas Village is an enclave of private villas that enjoy sweeping ocean views, fully equipped kitchens, personal concierges and butler service. Among many pleasures, enjoy an expansive waterpark, the private island of Palomino and/or a very challenging but entertaining round of golf at our Arthur Hills golf course. Las Casitas Village has long been known as the jewel of the Caribbean and has accumulated a list of prestigious awards and accolades. Guests registered under the El Conquistador Resort rental program are welcome to enjoy all of the resort's amenities. Welcome to Las Casitas Village!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot tub
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Restaurant
Breakfast available
Swimup bar
Poolside bar
Golf course
Tennis court
Water park
Waterslide
Car hire
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shops
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Kitchenette
Microwave
Cable / satellite TV
Sofa bed
Safe
Sofa
Bottled water
Refrigerator
Flatscreen TV
On-demand movies
iPod docking station
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Room types
Mountain view
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Ocean View
Family
Languages Spoken
English, Spanish

Location

1000 El Conquistador Avenue, Fajardo 00738-3711 Puerto Rico
Las Casitas Village At El Conquistador Resort
1,698Review86Q+A100Room tips
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Connie B wrote a review Apr 17
New York City, New York8 contributions22 helpful votes
Lovely villas, accommodating helpful staff, many options for children. La Casitas Village quieter, beautiful infinity pool and all main hotel restaurants and activities a 5 minute golf cart ride, always available. Beautiful beach on their island, accessible with boat reservations. Only disappointment, long waits at most of the restaurants and food not remarkable.
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Date of stay: March 2024
Value
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dustin S wrote a review Apr 14
8 contributions1 helpful vote
We stayed at Las Casitas in Fajardo for spring break in 2024. This is a beautiful resort with a lot to explore and do. Having all the facilities available from El Conquistador was great and kept our family busy. I didn't get to play the course on-site but it looked amazing. 4 stars for the resort as they weren't fully up on customer service. Some of the staff were just ok. You could tell they didn't have seasoned group and were lacking a few people to take care of all the guest. However, they did their best and we were overall satisfied with the stay. Our room had an ocean view and it was beautiful. The water park was enough to keep our kids busy. We enjoyed walking/exploring around the resort to all the different areas but they will also pick you up with golf carts to get you where you need to go as there is a lot of elevation. Overall, I definitely recommend Las Casitas and wouldn't hesitate to go back. With some improvement to service this place would be outstanding.
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Date of stay: April 2024
Value
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Service
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Trip type: Traveled with family
Room Tip: If you want to get out to Palomino for a beach day, make sure you book in advance as it fills up...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Viviany Alicea, Owner at Las Casitas Village At El Conquistador Resort
Responded 3 days ago
We're glad you enjoyed your stay at Las Casitas Village. We appreciate your feedback and will make sure to continue improving our services. We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sara E wrote a review Mar 2024
Montclair, New Jersey132 contributions91 helpful votes
Las Casitas Village is a cluster of privately owned homes adjacent to the El Conquistador (EC). If you rent a casita through EC you have full access to the EC resort. Our 2-bedroom casita was lovely...full kitchen, patio overlooking the water, well maintained and well suited for our friend trip (or equally, families). The Village itself is quiet -- it has three pools including two beautiful infinity pools and one small restaurant opened limited hours. Getting to the EC is about a 15 walk...they offer golf cart rides - but we found it was faster to walk rather than wait for a pickup. Regarding the El Conquistador Resort itself...not specifically the casitas...we had fun but it's so big it's like walking around a cruise ship. We had to factor in a lot of travel time to get one one place to the other. One of the funiculars down to the marina (location of the water park and boat to their island) was broken creating long waits at certain times. Food was mediocre.
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Date of stay: February 2024
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Viviany Alicea, Owner at Las Casitas Village At El Conquistador Resort
Responded 3 days ago
Thank you for staying with us and for sharing your feedback. We'll make sure to share it with the team so we can continue improving our services and facilities. We're glad you enjoyed your stay. We hope to see you again someday!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kristen750 wrote a review Feb 2024
Troy, Michigan158 contributions8 helpful votes
+1
The 3-bedroom casita we stayed in (South side) was absolutely stunning. Open floor plan, amazing views of the ocean. The master bedroom was heavenly. Each bedroom had a bathroom attached. It was perfect for traveling with family. The friendly staff refreshed and cleaned the rooms daily. The infinite pools at the casita village were beautiful. We rented a golf cart which made our trips to the El Conquistador resort fun and convenient. We enjoyed the pools and restaurants at the resort; we went everyday. We highly recommend staying at the Las Casitas Village and will be coming back! If you’re looking for a family friendly resort in Puerto Rico, definitely consider staying in the casita village and you’ll have all the amenities at the resort too!
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Date of stay: February 2024
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Harris G wrote a review Dec 2023
2 contributions1 helpful vote
My wife and I toured El Conquistador when we were dating in 2009 and always said we would come back. We finally did, but this time married with two children (11 and 9). I’ve kept up with the property over the last 14 years and have seen multiple ownership changes, the hurricane of 2017, and Covid. My fear was that the resort we visited would be drastically different now. And it is. Only half of the resort rooms are open and they are in the middle of a massive renovation. But don’t let the negative reviews fool you, this resort is still majestic. The grounds are incredible, the people are super friendly, the service was spot on and the food was delicious. We were there Dec 16-20, and other than a local volleyball tournament they were hosting, the place was fairly quiet. I think that will change this week as they open another tower with 100 renovated rooms on Friday. We stayed at Las Casitas villas because of the kids and wanting a full kitchen with separate bedrooms. Las casitas is also in the midst of renovations. But our villa was nicely appointed and we had a balcony overlooking the ocean. We pre ordered groceries and our kitchen was stocked upon arrival. The butlers are amazing and very attentive. We considered renting a golf cart so we could get back and forth to the main resort, but it was unnecessary as the butlers took us everywhere we needed and when we needed it. Most we waited was 5 mins. The Infiniti pool at las casitas might be the most beautiful pool I have ever been in. I can’t overstate how amazing the ocean views are from the resort. They never got old. We spent the first day at the water park and it is a kids dream. Any kid 13 and under will be in heaven and my wife and I enjoyed as well. We spent the whole day there and didn’t get bored. The kids rode the slides repeatedly and had a ball. The second and third full days were spent at Palomino Island. What a treat. Fun boat ride over, beautiful beach with food and drink service. The food was really good, a pleasant surprise. The water is crystal clear, bring your snorkel goggles. And my wife and daughter found a “secret” beach full of seashells and conch shells that were amazing. We ate at the three restaurants and as previous reviews state, Bono is special. Amazing Italian cuisine. We loved eating next to the water at Ballyhoo as well. Brissas had some negative reviews, but I think I know why. It’s a traditional Puerto Rican cuisine. If you don’t like pork, rice, plantains, or fried food, you probably won’t like the restaurant. My wife had a steak and rice dish at Brissas that was the best thing I ate all week, fwiw. I spoke with employees there and confirmed that remodel is expected to be finished by 2025. There is a contract in place for Hyatt to take over the property then. If you want to experience it before it goes back to 750 rooms and corporate ownership, the window is closing. I’m thankful that I trusted my eyes and instincts vs the negative reviews and my family agrees. We will be back for sure.
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Viviany Alicea, Owner at Las Casitas Village At El Conquistador Resort
Responded Jan 2, 2024
We're glad you and your family enjoyed your stay at Las Casitas Village. We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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howmanypeopleareon wrote a review Nov 2023
MN200 contributions77 helpful votes
We booked at the Las Casitas Village at El Conquistador Resort to take advantage of the closer proximity to the tours we were doing and we wanted somewhere with two bedroom rooms. I wasn't aware of all the sites they had available, casitas was the option we found at the time we booked. It is further away from most restaurants and the spa and water park. The resort is a massive place. We checked in at the main lobby, but we could have checked in at the Manor house. They sent a “butler” on a golf cart to show us to our room and then around the resort. Our casita had a long patio and it looked out at the ocean, unobstructed. We could dry swim gear on the patio each night. There was a full kitchen, a dining table, a living room space, two bathrooms and two bedrooms. The non-master room has sliding doors with slates so you could not completely black out the morning sun. Some pools were only for guests of the casitas, including one they said was open 24hrs. The grounds are beautiful. They have a sprawling golf course, a cable car down the cliff to a marina, a private island, and many pools. They have a water park with three slides, a lazy river and shallow pool. The slides were for those 48’’ and taller - they appear to be strict about this. On the first day we were there my son could go on all three slides and each measured him. The next day he was not allowed. They brought someone in special to measure after some protest, she put a stick on his head to their measuring line. They agreed the stick was on the line - and for that reason he was too short (because the stick was on-top of his head so the stick being on the line wasnt enough as it rested on his head …). It is an advertised rule of 48’’, it wasnt a surprise rule, but it was a surprise situation to have “just made it” one day and just missed it the next. Most of the pool areas in the water park, including where the slides land are well below 48’’. They would give you towels at the water park and on the private island so you didnt need to bring those along. There was beach towels in the casitas if you needed them for areas that didn't provide them. While the resort has many very pretty pools, if you want to go to the beach you need to take the ferry over to Palomino Island. The island and the ferry are part of the hotel. Because we were in the casitas, our butler just reserved some ferry times (outgoing) each day. We were able to make it out one day - the island has a restaurant and a well groomed sandy area as well as a un-groomed area. We saw hermit crabs and chickens. We didnt find the iguanas, but heard there was some. We didn’t snorkel, but there was an area to do that. They had lots of restaurants and bars, but overall all five of us found more we didnt like than we did like at the restaurants (we tried Brisas, Ballyhoo, Market @ La Marina, Oasis Bar and Grill, Palomino Bar and Grill). Maybe because of the size of the resort, it was hard to find staff that knew what was happening around the resort - things like their Thanksgiving event meal, S’mores night, bands playing at bars … we’d ask staff as we walked through the sprawling resort and people wouldn’t know - or would guess and not be correct. In some cases we had written information from the hotel but it didnt seem to have the right times and the staff would just shrug. We also didnt find a lot of help from the concierge. We inquired about a Thanksgiving dinner and they said they would let us know as it was developed. They sent a menu but no booking information, when we called to make a reservation they said they couldnt but they would send more information on how to reserve ourselves. We called about getting transportation for the airport, which they said they also couldnt do but they would send a link for us to do ourselves (we used the link and got a ride that was more than double the cost of any other transportation service we asked after arriving). On site the concierge did make us one onsite restaurant reservation and they also helped me find another transportation company - we had to book rides with the transportation company directly, but the first one after we arrived contacted me by text at the concierge’s request. During our stay we also did a El Yunque Rainforest and waterfalls tour with Hidden Excursions PR and they picked us up from the resort. We also did a boat tour with Sea Culebra and that required us to go to Ceiba - the resort was about a half hour ride to Ceiba. It took just over an hour to get to El Conquistado from SJU, but I did find it to be a better location for the two tours we did (opposed to staying in San Juan).
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Date of stay: November 2023
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Trip type: Traveled with family
Room Tip: Ask the hotel directly about any special events they might have you can take advantage of (such...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Viviany Alicea, Owner at Las Casitas Village At El Conquistador Resort
Responded Dec 4, 2023
Thank you for staying with us and for sharing your experience. Your comments allow us to continue learning and improving our guest experience. We'll make sure to improve for your future visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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caraolson1009 wrote a review Apr 2023
Minnetrista, Minnesota19 contributions8 helpful votes
+1
We were upgraded over to Las Casitas by the resort, what a delightful surprise! We were able to use all of the EC resort amenities, but had the bonus of 2 gorgeous infinity pools (one has a hot tub and fun changing lights at night the kids loved) and a full kitchen. We submitted a grocery order prior to arriving and the food was in our room, our Butler Edward was also kind enough to make another grocery run for an online order we placed for us. Helena and Laina in the front office were very helpful as well all week. After our first assigned room was too small for us, Laina did some checking around and they showed us two other options we could move to. We ended up on a top floor one bedroom with a huge balcony and beautiful views! They were able to make ferry reservations and dinner reservations without a problem for us, despite the resort being at capacity for Easter week. We never had a problem getting a golf cart ride over to EC, oftentimes we would just be out for a walk and butlers would stop to see if we wanted a ride. It was not a long walk via the pool deck anyhow, and the views and grounds are stunning so we never minded. They work hard to keep the grounds in immaculate shape! My husband and 10 year old son golfed all 6 days and enjoyed the course and driving range. It was very close to our casita so was nice my son could just walk over to hit balls whenever he wanted. I would definitely book here on my next visit!
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Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maria Vega, Other at Las Casitas Village At El Conquistador Resort
Responded Aug 8, 2023
Thank you for taking time to review our property and recognized our staff!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joey wrote a review Jun 2022
Puerto Rico27 contributions3 helpful votes
Stayed at Las Casitas from a Friday to Sunday. The place is so beautiful, peaceful and inviting that you think you’ve been there a week. Nice pools, ocean views and lots of nearby places to eat. It’s a great escape from the ordinary and a way to explore the east coast.
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Date of stay: May 2022Trip type: Traveled with family
Room Tip: You can rent via AirBNB
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bikerhino wrote a review Mar 2022
Kalamazoo County, Michigan18 contributions12 helpful votes
This was our 5th trip to Las Casitas Village. Sadly, we won't be coming back. Our previous four stays were before the hurricane, when the property was managed by Hilton. Seemingly the only option for staying now is through VRBO. Access to the infinity pool (which always was a highlight of staying here) has been removed. They actually post guards to keep you out. They also post guards to keep you from walking over and eating/drinking/shopping at the main resort. Over the years, we've spent thousands of dollars at the El Conquistador. Zero this year. Without having experienced the property before, I probably would have rated this as good. But the lack of access really affects staying here. Check into the Wyndham Grand instead. We actually spent part of our last day there. It's beautiful and they embrace all visitors, even those staying at another resort. It's a shame, Las Casitas/El Con was once a great place to stay. Simply not the same.
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Date of stay: March 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
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Response from Luis Mendez, Owner at Las Casitas Village At El Conquistador Resort
Responded May 15, 2022
Good afternoon: We are really sorry your stay was not up to your expectations. It is apparent that you made your reservation via VRBO and not through Las Casitas Village reservation system, which explains the lack of access to our facilities. Regretfully, some Casitas are being rented through channels other than the resort channels, www.conquistadorresort.com. The resort facilites are for the exclusive use of our registered guests. We sincerely hope you do give us another opportunity to welcome you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nydia D wrote a review Jun 2019
Ponce, Puerto Rico19 contributions10 helpful votes
Spectacular view, wonderful food, and near El Yunque rain forest and Luquillo Beach. Went to Icacos island to snorkel and fish. Met some wonderful people from Spain who had heard about Las Casitas Village while in Vieques and decided to stay there before going back home. Very safe and the staff very attentive to our needs. Will definitely return. A little pricey though.
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Date of stay: October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$401 - $582 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
las casitas village, a waldorf astoria hotel fajardo, waldorf astoria fajardo
LOCATION
CaribbeanPuerto RicoFajardo
NUMBER OF ROOMS
90
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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LAS CASITAS VILLAGE AT EL CONQUISTADOR RESORT - Updated 2024 Prices & Reviews (Fajardo, Puerto Rico)

Frequently Asked Questions about Las Casitas Village At El Conquistador Resort
Which popular attractions are close to Las Casitas Village At El Conquistador Resort?
Nearby attractions include La Vereda by Mojito Vape Bar (0.03 miles) and Hangover Sport Bar (0.05 miles).
What are some of the property amenities at Las Casitas Village At El Conquistador Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Las Casitas Village At El Conquistador Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Las Casitas Village At El Conquistador Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Las Casitas Village At El Conquistador Resort?
Yes, free parking is available to guests.
What are some restaurants close to Las Casitas Village At El Conquistador Resort?
Conveniently located restaurants include Butaque, Monte Brisas Bakery, and Messy Kitchen Goodies.
Are there opportunities to exercise at Las Casitas Village At El Conquistador Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Las Casitas Village At El Conquistador Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Las Casitas Village At El Conquistador Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Las Casitas Village At El Conquistador Resort?
The staff speaks multiple languages, including English and Spanish.
Does Las Casitas Village At El Conquistador Resort have any great views?
Yes, guests often enjoy the harbor view available here.