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Las Casitas Village, A Waldorf Astoria Resort

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Las Casitas Village, A Waldorf Astoria Resort
Las Casitas Village, A Waldorf Astoria Resort
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1,339 Reviews from our TripAdvisor Community

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Showing 1,266: English reviews
Rio Grande, Puerto Rico
1 review
5 of 5 stars Reviewed 2 days ago NEW

It was a breath taking experience, precious views and premium amenities That Sets the standard for a premium experience in a Waldorf Astoria resort, great food, awesome private island beach with clear waters, wave running rentals, a great variety of restaurants and bars, and a oceanfront water park, and stunning views from the Ocean View One bedroom Casita. Great experience... More 

Review collected in partnership with Waldorf Astoria

Helpful?
Thank brianalexis2
A TripAdvisor Member
3 of 5 stars Reviewed 4 days ago NEW via mobile

Beautiful place, amazing view on the ocean view casitas. Reserved one close to the hotel but was given one on the farthest corners because the hotel decided to sell the 3 room casitas individually and have more reservations. Not cool since we were with 2 kids in a stroller. Then the room didn't have Wifi or cable. Service was requested... More 

Helpful?
Thank A TripAdvisor Member
Maria V, Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

I would like to thank you for taking the time to review our hotel. We take a great deal of pride in delivering consistently high levels of service throughout the resort, but it is apparent that we did not exceed your expectations. We try very hard to meet every guest's request, I am sorry that we failed in your case.... More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Is was on my birthday week. It was beautiful, very clean, the beds was comfortable, and the balcony has breathtaking views. It has good service, beautiful infinity pool with a great views. I enjoy my stayed with my family.

Helpful?
Thank Jun138
Maria V, Las Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for your stay and for choosing us for your special event. Happy Birthday!!! Maria More 

Ohio City, Ohio
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Be prepared for the hour it takes to get there. For only $100.00 a cab each way into San Juan. 20-25 minute trip to their beach. I want to stay where a beach actually is. The rooms and the hotel are run down. Staff was fair. Food horrible. I can't imagine letting a friend or family member stay there> I... More 

Helpful?
Thank Beachesnbars p
Maria V, Las Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for taking of your time and sharing your experience with us. It seems that we could no fulfill your experience at the resort. Yes, we are a property 45 minutes from the airport at the east side of Puerto Rico and we have a private Island as a our beach. A lot of the guest enjoys the boat... More 

Central Poland, Poland
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

May be it´s not really comfortable to spend almost 25 minutes to reach the beach. Las Casitas is a great place, may be needs better housekeeping service ( the beautifull terrace facing the sea was almost never cleaned ), and if you don´t sleep and live with a very low air conditioner temperature , all the floors and even some... More 

Helpful?
Thank janinachopin
Maria V, Las Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for choosing us as your vacation destination. Yes, we have a Private Island as our beach site and it takes a short and relaxing ride in one of our ferry boats. My apologies if we did not met your expectations. Sincerely, Maria Vega More 

Fort Worth, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Literally no restaurants, cafes or bars were open at Las Casitas during our stay. The rooms show their age. The check-out process was a hassle and the clerk didn't hold the shuttle for us as we requested.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank RobS42
Maria V, Las Casitas Village Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

I would like to thank you for taking the time to share your review with us. We take a great deal of pride in delivering consistently high levels of service throughout the resort, but it is apparent that we did not exceed your expectations. We try very hard to meet every guest's request, I am sorry that we failed in... More 

Ithaca, New York
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My room was spacious, clean and comfortable. My view was overwhelmingly beautiful. The food from room service was superb. Palomino island is heavenly, as is the private infinity pool for Casitas guests. I have stayed at El Conquistador twice. The upgrade to Las Casitas is worth the money. I had a wonderful stay.

Helpful?
Thank K J
Maria V, Las Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for your stay and for sharing your feedback with us. Sincerely, Maria Vega More 

San Juan, Puerto Rico
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We can't stress enough how much much we enjoy this unbelievable place in the island. This was our 6 or 7th time that we get to stay in Las Casitas. Again, for our wedding anniversary celebration. An again a complete successful and enjoyable stay. They still take great care of the premises and lovely landscapes and awesome views. Service is... More 

Helpful?
Thank acruetsr
Maria V, Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for your stay and for sharing your experience with us. We will share your review with Joann and our staff. Thanks for your loyalty, Maria Vega More 

Aguadilla, Puerto Rico
1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel has been in operation for more than 4 decades and probably there are room areas that look a bit old. Remodeling or even a little paint would be nice. But there are a lot of things to entertain yourself in the hotel and near the hotel. Thats what makes a hotel great to stay. This is a good... More 

Review collected in partnership with Waldorf Astoria

Helpful?
Thank jnryulfo
Maria V, Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for taking time to share with us your experience at our hotel. Sincerely, Maria Vega More 

Dorado, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed for CPA Convention. Huge hotel, with big variety of type of rooms. Has rooms near the marine; on a middle level near the marine; on "las Brisas" with good size rooms with beautiful view of the ocean and the little islands around; "las vistas" smaller rooms near the convention area with view either to the sea or to the... More 

Review collected in partnership with Waldorf Astoria

Helpful?
Thank David G
Maria V, Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for sharing your detail review about our beautiful property. Sincerely, Maria Vega More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Las Casitas Village is an enclave of private villas that enjoy sweeping ocean views, fully equipped kitchens, personal concierges and butler service. Among many pleasures, enjoy an expansive waterpark, scuba dive, ride horseback, golf or choose from a renowned menu of soothing treatments at the Waldorf Astoria Spa. Las Casitas Village has long been known as the jewel of the Caribbean and has accumulated a list of prestigious awards and accolades including a 4-diamond rating by AAA. Welcome to Las Casitas Village, a Waldorf Astoria Resort. ... more   less 

Additional Information about Las Casitas Village, A Waldorf Astoria Resort

Address: 1000 El Conquistador Avenue, Fajardo 00738-3711, Puerto Rico
Location: Caribbean > Puerto Rico > Fajardo
Price Range: $235 - $989 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Las Casitas Village, A Waldorf Astoria Resort 4.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Las Casitas Village, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
Las Casitas Village, A Waldorf Astoria Resort Puerto Rico/Fajardo
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