We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

El Conquistador Resort, A Waldorf Astoria Resort

Expedia.com$204*
View Deal
Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 7 more sites!
Professional photos
El Conquistador Resort, A Waldorf Astoria Resort
El Conquistador Resort, A Waldorf Astoria Resort
Panoramas (27)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

7,324 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for El Conquistador Resort, A Waldorf Astoria Resort
See the most recent reviews
Showing 6,761: English reviews
Atlanta, Georgia
Reviewed August 31, 2013 via mobile

I stay in Puerto Rico quite frequently and was looking forward to exploring a different property. The grounds are beautiful and the property is lovely, but the staff is rude and inattentive in contrast to some of the wonderful and warm service I have received elsewhere in Puerto Rico. The bar staff at Don Q on Palimino Island is awful....

 Report
Helpful?
Thank Felicia S
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thanks for sharing your feedback during your stay with us. We appreciate your candid comments at they help us identify areas of opportunity for the future. Your comments have been reviewed by our management team and have been addressed accordingly. We are happy to see that you enjoyed the beauty of Palomino during your stay.

Tacoma, United States
Reviewed August 30, 2013

The staff was fantastic, but the real reason to go to this hotel is the view! The hotel has its own island that you can travel to and from for free. The rooms are very clean and huge. The three pools provide plenty of room for everybody. Great experience.

Review collected in partnership with Waldorf Astoria
 Report
Helpful?
Thank Robert G
Fel93, Public Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Robert - thanks for taking the time to share your review. We are pleased that you had such a great experience at the resort and that you were able to enjoy the many resort amenities. We look forward to welcoming you back as our guest during your next trip to PR.

Jupiter, Florida
Reviewed August 30, 2013

When I book a room at a 5 star rated hotel, I expect to receive 5 star service. What I received at this resort was more like a 2 and I believe that I am being generous with that rating. There was a strange odor to the rooms as well as evidence of mildew on the walls and carpets. Make...

 Report
Helpful?
4Thank Kent B
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for your feedback regarding your stay at our hotel. We apologize that there was any additional charges that you did not expect. We assure you that we never want to mislead our guests in any way and we sincerely apologize if the charges were not clear. Our guests’ satisfaction is very important to us and because of this...

Chicopee, MA, United States
Reviewed August 27, 2013

The hotel offers beautiful views and ammenities however the staff customer service (especially those at the check-out desk) is hit or miss. If you have an early departure, expect a hassle if you request a late check-out. Also, don't expect your room to be serviced daily. And expect to feel disappointed when you leave...

Review collected in partnership with Waldorf Astoria
 Report
Helpful?
1Thank Susan M
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for sharing your review. We appreciate your candid feedback as we use it to help identify areas of opportunity. Your comments have been reviewed and discussed with our team for immediate action.

Reviewed August 27, 2013

My wife and I went there to get married in August. I started planning the stay back in may while I was in Afghanistan so everything was being done by email. The wedding coordinator understood our request and came up with a great quote for our small ceremony. We signed contracts and sent pictures of credit cards to secure the...

 Report
Helpful?
3Thank Matt D
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Matt, Thanks for taking the time to share your review. We appreciate the time you took to write a detailed review on your stay. We are happy that you and your wife had a memorable wedding at the resort and were also able to enjoy the many on-site amenities from the pool, restaurants and Palomino. Thank you for acknowledging the...

NY, United States
Reviewed August 27, 2013

We has a great time with kids, we loved the private beach and pools. The restaurants, although expensive, were delicious, especially the Italian and the breakfast buffet. Great value for this time of year.

Review collected in partnership with Waldorf Astoria
 Report
Helpful?
1Thank Jeffrey S
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Jeffrey - thank you for sharing your review with us. We are pleased to see that you and your family enjoyed your time with us in Puerto Rico. We are happy that you were able to enjoy our on-site amenities including the pools and Palomino. We hope to welcome you back again in the near future.

London, United Kingdom
Reviewed August 27, 2013

This hotel is fabulous, stayed in the villas down by the Marina with the millionaire yachts and the Manatees! Then there is the private Palomino island just a 10 minute boat trip away with watersports in the crystal clear water, beach volley ball etc or just laze around and drink and eat. Take the funicular cable car up to the...

 Report
Helpful?
Thank Bodazapher
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for sharing your review with us. We are happy to see you had such a wonderful experience at the resort during your past stay with us. We hope to have you as our guest again when your travels bring you back to PR.

Reviewed August 26, 2013

Excellent Hotel! Excellent Staff! They make us feel like home,only thing is that food is very expensive and the entrance to the waterpark is not included, and us being a family of 5,that's a turnoff buy definitely going back next year. Hoping that they included kid breakfats with the purchase of the adult one

Review collected in partnership with Waldorf Astoria
 Report
Helpful?
Thank Aixa M
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thanks for taking the time to share your review. We are delighted to see you had a wonderful experience with your family during your stay with us. The resort does offer a package that includes tickets to the water park which is available throughout the year - the Coqui Water Park package. Thank you for acknowledging the warm hospitality you...

Boston
Reviewed August 25, 2013

i don t understand a lot of the low rankings for this hotel - my and my wife go to Puerto Rico often for business and we had stayed at many places - we think this is the best one for the value. of course, there are improvement opportunities - but for what you pay - how does it get...

 Report
Helpful?
Thank t-dev-7
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for your feedback. We appreciate your comments and are happy to hear you had such a delightful time during your past stay with us. With a new Executive Chef we are looking forward to the wonderful additions to our food and beverage offerings. The resort is also working on enhancements in public areas. We hope to have you...

Cranston, Rhode Island
Reviewed August 25, 2013

This property is absolutely wonderful. I was a little apprehensive when booking as I have a toddler and it seemed like a lot of walking, however our room was very close to the elevators, Starbucks, and some restaurants. Upon arrival you are overcome by the breathtaking panoramic view. The pool area has enough to spend the whole day, and the...

 Report
Helpful?
1Thank Spabliss
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thanks for your feedback. We are delighted to see that you and your family had a wonderful time during your stay with us. We are happy to see that you were able to enjoy the many on-site amenities such as the pools and Palomino Island.

Questions? Get answers from hotel staff and past guests. Ask a question

5,705 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (4578)
Viewed
Pool/Beach Area (663)
Viewed
Hotel & Grounds (987)
Viewed
Room/Suite (452)
Viewed
View from Room (413)
Viewed
Bathroom (100)
Viewed
Family/Play Areas (36)
Viewed
Dining (66)
Viewed
Business Center/Function Rooms (21)
Viewed
1:43
Videos (3)
Viewed
Other (1837)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (845)
Viewed
Amenities (226)
Viewed
Beach (58)
Viewed
Garden View Room (75)
Viewed
La Marina Village Ocean View Room (63)
Viewed
Ocean View Room (31)
Viewed
Pool (47)
Viewed
Dining (115)
Viewed
The Hotel (72)
Viewed
Two-Bedroom Ocean View Suite (158)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (282)
Viewed
Hotel & Grounds (56)
Viewed
Room/Suite (48)
Viewed
Pool/Beach Area (19)
Viewed
Family/Play Areas (10)
Viewed
View from Room (5)
Viewed
Dining (2)
Viewed
Business Center/Function Rooms (8)
Viewed
Bathroom (2)
Viewed
Other (132)
05/07/2017 05/08/2017
Hotels you might also like...
Also consider these accommodations in or near Fajardo
26.0 mi away
The Ritz-Carlton, San Juan
The Ritz-Carlton, San Juan
#6 of 13 in Isla Verde
3,115 reviews
31.0 mi away
Caribe Hilton San Juan
Caribe Hilton San Juan
#19 of 46 in San Juan
6,778 reviews
13.2 mi away
The St. Regis Bahia Beach Resort
Show Prices
Show Prices
Show Prices
30.3 mi away
Condado Vanderbilt Hotel
0.2 mi away
Las Casitas Village, A Waldorf Astoria Resort
29.9 mi away
San Juan Marriott Resort & Stellaris Casino
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Beachfront
  • Spa
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Golf course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Award-winning oceanfront resort perched atop a cliff, overlooking Caribbean Sea on one side & Atlantic Ocean on the other. Check out the dramatic views, the private island, relaxing spa golf course or the water park - it's all part of this Caribbean paradise. ... more   less 

Additional Information about El Conquistador Resort, A Waldorf Astoria Resort

Address: 1000 El Conquistador Avenue, Fajardo 00738-3711, Puerto Rico
Location: Caribbean > Puerto Rico > Fajardo
Price Range: $194 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El Conquistador Resort, A Waldorf Astoria Resort 4*
Number of rooms: 918
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotwire, Hotels.com, Hilton Hotels Direct, Orbitz, Booking.com, HotelQuickly, getaroom.com and TripOnline SA so you can book your El Conquistador Resort, A Waldorf Astoria Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
El Conquistador Resort, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
El Conquistador Hotel Puerto Rico
Conquistador Hotel Puerto Rico
El Conquistador Puerto Rico
El Conquistador Resort, A Waldorf Astoria Resort Puerto Rico/Fajardo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from El Conquistador Resort, A Waldorf Astoria Resort staff and other travelers.
303 questions
Ask a question

See all questions (303)

Questions? Get answers from El Conquistador Resort, A Waldorf Astoria Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Keep in mind that facing the sun will compromise the ac in a tropical place”
ricardov765, 2 days ago | Read review
“Stay in the marina....”
iDelilah, 4 days ago | Read review
“My casita was in the 5000 block. I thought this to be the best location for view and proximity to other areas of the resort.”
Markey2, 6 days ago | Read review
“Love the Las Brisas section as all rooms ocean front!”
jeffkeefer69, 6 days ago | Read review
“Marina are is the best for quiet rooms!”
REW_2012, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Expedia.com
$204* /night
View Deal
TripAdvisor$204
Waldorf.com$215
Travelocity$204
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates