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El Conquistador Resort, A Waldorf Astoria Resort

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El Conquistador Resort, A Waldorf Astoria Resort
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6,813 Reviews from our TripAdvisor Community

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There are newer reviews for El Conquistador Resort, A Waldorf Astoria Resort
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Showing 6,281: English reviews
Singapore, Singapore
Reviewed March 15, 2014

We brought our three teens for a two week holiday and were upgraded to ocean view. Most gorgeous views! We were disappointed at how long it would take to get to the beach … ride the incline to the bottom part of the resort, then wait for the boat, then another 15 minute ride. However, once there, it was fabulous!!!...

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1Thank lauraBlinkman
Saint Paul, Minnesota
Reviewed March 14, 2014

This resort is a very unique, expansive, well appointed property with has a magnificent view overlooking the Atlantic and Caribbean. The reviews on the property are mixed, so I thought it might be helpful to try and set expectations to make it a most enjoyable trip. Items to understand to enjoy your stay: 1) the resort is magnificent, but the...

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3Thank Ron R
Shingle Springs, California
Reviewed March 14, 2014

We actually stayed next door at the Casitas but we used most of the services at the hotel. Service is SLOW to nonexistent. Food average and expensive. It was great to have a Starbucks there, used that daily and they were friendly and perfect! The pool right in the center was really dirty. I was so surprised because the pools...

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1Thank MicheleMil
Clarksville, United States
Reviewed March 14, 2014

The resort is beautiful.......we enjoyed many aspects of it. But dreaded coming back to room - carpets weren't cleaned daily.......we had tubs so clogged we couldn't take showers. All were taken care of once we made them aware.......but for the price of this resort it saddened me to have to do this.

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Thank Nathan 1-2 K
Philadelphia, USA
Reviewed March 14, 2014

Having read a bunch of Trip Advisor reviews, I feel like our recent experience (Mar. 2014 - a 50th birthday trip for my husband w/ our 5 yo daughter) was exactly what I expected - a lovely & relaxing weekend at a somewhat aging but charming resort that is in an absolutely stunning setting, where food and every other "extra"...

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4Thank KellyDiff
New York City, New York
Reviewed March 13, 2014

Hilton should rebrand this place. No, it's not Waldorf or plush luxury. If it were, the price would be 3-4X what current rack rates are but a lot of reviewers don't seem to take that into account. The rooms are 1980's era, faded glory. Nothing positive to write about here and if you want an exact run down on how...

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2Thank soy888
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to share your review with us. Your candid feedback has been shared with our management team. We are happy to announce that we will have enhancements coming to the resort such as our recently renovated spa fitness center, new carpeting in our guestroom corridors, etc. We are happy to see you were able to...

Carlisle, Pennsylvania
Reviewed March 13, 2014

Myself, daughter, mother and sister escaped the East Coast January weather and spent 5 wonderful days at this resort. We had a wonderful time and are accommodations were marvelous! We were treated like royalty for the time we walked into the lovely foyer. Anything we needed they were able to help us, we had an ocean view room that was...

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Thank Kim R
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you so much for your pleasant review. I am so happy to hear that you were thrilled with your experience while staying at El Conquistador. The resort truly has activities and is a destination for all ages to enjoy. We are happy you plan to visit again, and hopefully very soon!

Deering, NH
Reviewed March 13, 2014

We had a wonderful experience at El Con! Our room in the marina village had a spectacular view and we didn't mind taking the funicular to get to the rest of the resort. The golf course was beautiful, fun and challenging, and they did all the handling of our clubs for us, including packing them for travel. Having read negative...

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Thank Paula B
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for writing a review. The resort is always looking at opportunities to provide specials for our guests including happy hours and dinner specials at our restaurants. We are happy to see that you and your friends had such a wonderful experience at the resort during your recent stay with us. We are pleased that you enjoyed our golf...

Baltimore, Maryland
Reviewed March 12, 2014

We asked for Ocean view and were placed at the marina. We had to take the funicular up the cliff for everything other than the beach. You have to take a ferry to take a walk on the beach. I would have preferred to open my door to take a walk on the beach. The drinks and food at the...

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3Thank Fireside3351
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

We truly appreciate your feedback on your recent stay at El Conquistador. I do want to apologize that your experience at the resort was not what you were expecting. In response to some of the concerns, the Marina Village has amazing Ocean front views, so I am sorry if you felt these views were less than what is offered in...

Harrisburg, Pennsylvania
Reviewed March 12, 2014

The rooms, at least at the middle level (Las Olas), are very spacious and have lovely views. The decor is 1980s at best but I didn't come to see furniture. I can certainly believe that it's the most downscale Waldorf Astoria property--it's a Hilton, just like the airport one we stayed in before coming, and with a $150 premium for...

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1Thank Rich041
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to provide some valuable feedback about your recent stay at El Conquistador. We are pleased to hear that you found value for the services provided. We certainly invite you and your family to return again in the near future...thank you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Golf course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Award-winning oceanfront resort perched atop a cliff, overlooking Caribbean Sea on one side & Atlantic Ocean on the other. Check out the dramatic views, the private island, relaxing spa golf course or the water park - it's all part of this Caribbean paradise. ... more   less 

Additional Information about El Conquistador Resort, A Waldorf Astoria Resort

Address: 1000 El Conquistador Avenue, Fajardo 00738-3711, Puerto Rico
Location: Caribbean > Puerto Rico > Fajardo
Price Range: $189 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El Conquistador Resort, A Waldorf Astoria Resort 4*
Number of rooms: 918
Reservation Options:
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Also Known As:
El Conquistador Resort, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
El Conquistador Hotel Puerto Rico
Conquistador Hotel Puerto Rico
El Conquistador Puerto Rico
El Conquistador Resort, A Waldorf Astoria Resort Puerto Rico/Fajardo
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Questions & Answers

Here's what travelers have asked, with answers from El Conquistador Resort, A Waldorf Astoria Resort staff and other travelers.
253 questions
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Questions? Get answers from El Conquistador Resort, A Waldorf Astoria Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“make sure you request a clean room”
 of 5 bubbles gej_12, yesterday | Read review
“Ocean View was fabulous”
 of 5 bubbles vtay, 4 days ago | Read review
“We like the casitas better than the hotel for our family. Ocean view is spectacular.”
 of 5 bubbles Dalyndog8909, 5 days ago | Read review
“Chose different property.”
 of 5 bubbles jason_carney, 1 week ago | Read review
“Wait until they renovate before booking!”
  • This is the grab bar in the shower.
  • Mildew in the bathroom throughout the shower.
  • Dirt on the duvet cover when we checked in.
  • General tiredness of guestroom. This is the entrance to the closet in the bathroom.
  • Fridge as put on floor so that you had to actually sit on the floor to make coffee.
  • The one upside - nice view.
 of 5 bubbles CHRH132016, 1 week ago | Read review
5 of 5
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