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El Conquistador Resort, A Waldorf Astoria Resort

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El Conquistador Resort, A Waldorf Astoria Resort
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6,619 Reviews from our TripAdvisor Community

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There are newer reviews for El Conquistador Resort, A Waldorf Astoria Resort
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Showing 6,120: English reviews
Boston, Massachusetts
Level Contributor
109 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed May 5, 2014 via mobile

I will start by saying I don't normally give out "5-star" ratings, or usually write reviews at all. The El Conquistador deserves one. This is my second time on the resort, we were here last year around the same timeframe in April/May. Everything exceeded my expectations, but is important to manage expectations before arrival to any hotel. In fact, some... More 

Helpful?
Thank Momopies
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you so much for taking the time to share your experiences from your most recent stay at Las Casitas Village. I am pleased to hear when we exceed our guest expectations as we did for you and your Family during the check in process. The biggest compliment that you shared is expressing your intent to return again in 2015.... More 

New York City, New York
1 review
5 of 5 stars Reviewed May 5, 2014

My family and I (wife and 3 kids under 5), were at the main pool (which is beautiful) when one of the tires on our double stroller literally exploded (tire pressure too much and sun must have heated tire too point that it expanded and blew). With three little kids, our double stroller is loaded with stuff including our 1yr... More 

Helpful?
Thank Kate T
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

I am so happy to hear about the service provided by Juan Jose during your stay. Our employees seek out these types of opportunities to exceed guests' expectations with creative solutions. Thank you for sharing this experience and we hope that you will come back again with your family very soon! More 

Avon Lake, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 5, 2014

Great location and hotel. Beaches and pools were outstanding. The weather was near 90 degrees every day and full sun. The gym in the spa had every piece of equipment one could want. My wife and I would like to bring our children next time.

Review collected in partnership with Waldorf Astoria

Helpful?
1 Thank Marc D
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

We are so happy to hear that you enjoyed your stay with us during your Company's Incentive Trip earlier this year. Hosting large groups is one of our specialties and love the opportunity to showcase our creativity when we do so. I am hopeful that you will be able to return again soon with your children. Families have so many... More 

Durham, North Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 4, 2014

My husband and I just returned from a 4 night stay on PR at el conquistador. La casitas is a bit pricier, but wish We had stayed there instead. The property of la casitas connects to el conquistador, but so much better. You can still access el conquistador, but quieter, nicer. Would highly recommend la casitas over el conquistador!!!! We... More 

Helpful?
2 Thank Sarah M
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

We really appreciate you taking the time to write a review of your most recent stay at El Conquistador. The resort does have several dining options that will hopefully fulfill your eating desires. Las Casitas can be a fine option for guests that are looking for a different experience from the El Conquistador. But maintaining the ability to utilize all... More 

Bridgeport, West Virginia
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 4, 2014 via mobile

It is a very nice hotel. The staff was friendly and it was easy to navigate. The pizza and wing by the pool was excellent. Swordfish resturant was expensive. The Island was great. stay on the side closest to the pier. The bottom of te water was betterq

Helpful?
Thank jmccord66
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for your quick review of the resort. You mentioned Palomino Island as being great and I agree that it is an amazing way to spend a day! Nothing better than relaxing under some palm trees on the beack, or kayaking out to Palominito (the small neighboring island). Hopefully you will be back again soon!! More 

Mesa
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 4, 2014 via mobile

We stayed here 4 of the 7 nights we were in Puerto Rico. I do agree with the other reviews that the hotel is showing its age a bit and we had several issues daily with the water but this place has beautiful land scrapes, breathtaking views, and most of all a large private island with white sandy beaches. The... More 

Helpful?
2 Thank Beth S
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for writing a detailed review of your stay with us. You mentioned Maricely, and she is a great asset to the resort. Her and her Team are great resources for activities and special events. So glad memories were created while you stayed with us. Hope you can make it back again very soon! More 

Sparta, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 3, 2014

Nice people. We were well cared for. Facility is really showing its age. The Tours were infromative and fun. The parking was way to expensive. Pizza was only very poor food choice. The poos were well maintained and pleasant. We would probably not go back to this facility unless it is better maintained in the future.

Review collected in partnership with Waldorf Astoria

Helpful?
1 Thank Douglas A
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thanks for your review. We appreciate your candid feedback which we have shared with our management team. The resort is currently working on various enhancements including all new furniture to our lobby and lounge as well as new carpeting in our guestroom hallways. Overall we are happy to see that you enjoyed the pools and the warm hospitality from our... More 

Shawnee, Kansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 3, 2014

My husband and I just got back from our honeymoon here. The food at all restaurants except the 4 nicer ones, starts at $14 per meal (equating to bar food) not including a $10 cocktail or $6 beer. Tea, soda, etc. is $4. We saw no good seafood selections or local cuisine offered. We never tried the 4 nicer restaurants... More 

Helpful?
1 Thank Blaire C
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for sharing your detailed review with us. We are currently working on various enhancements throughout the resort including more local fare offerings in our casual dining restaurants as well as daily happy hour and food specials. Your feedback has been shared with our culinary and operations team for action. Thank you again for your feedback and we are... More 

Boston, MA
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 2, 2014

We stayed six days at the El Con in April. We found the hotel spotlessly clean indoors and out, nicely appointed, with friendly and accommodating staff. Our ocean-view Marina room, on the 4th (top) floor, was spacious and comfortable for a family of four. The oddest part was that the (large) close was in the bathroom. The beds were comfortable... More 

Helpful?
2 Thank BostonBetty
Fel93, Guest Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for sharing your review with us. We are so happy to see that your family had an incredible stay with us during your time in Puerto Rico and we are glad you were also able to explore the nearby attractions. We look forward to welcoming you back as our guest. More 

Staten Island, NY, United States
1 review
4 of 5 stars Reviewed May 2, 2014

This is our 3rd year celebrating Easter at El Con. The accommodations are always comfortable and clean. We love the Las Brisas bfast and Stingray as well as the beach and waterpark which is exceptionally clean and well-kept. Staff this trip was very accommodating, friendly and helpful. Hope to be back.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Scott D
Fel93, Public Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thanks for visiting El Con for the third time and for choosing us as your Easter getaway. We are happy to see you not only enjoyed the various on-site amenities but also the warm hospitality for our team members. We hope to see you again next Easter (if not sooner). More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Golf course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Award-winning oceanfront resort perched atop a cliff, overlooking Caribbean Sea on one side & Atlantic Ocean on the other. Check out the dramatic views, the private island, relaxing spa golf course or the water park - it's all part of this Caribbean paradise. ... more   less 

Additional Information about El Conquistador Resort, A Waldorf Astoria Resort

Address: 1000 El Conquistador Avenue, Fajardo 00738-3711, Puerto Rico
Location: Caribbean > Puerto Rico > Fajardo
Price Range: $195 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El Conquistador Resort, A Waldorf Astoria Resort 4*
Number of rooms: 918
Reservation Options:
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Also Known As:
El Conquistador Resort, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
El Conquistador Hotel Puerto Rico
Conquistador Hotel Puerto Rico
El Conquistador Puerto Rico
El Conquistador Resort, A Waldorf Astoria Resort Puerto Rico/Fajardo
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