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El Conquistador Resort, A Waldorf Astoria Resort

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El Conquistador Resort, A Waldorf Astoria Resort
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6,821 Reviews from our TripAdvisor Community

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Showing 6,287: English reviews
Noida, India
Reviewed yesterday NEWvia mobile

We just returned from Puerto Rico with a very comfortable stay at El Conquistador, Farjado. The facilities including swimming polls, outdoor Jacuzzi are well maintained. The greenery overall as well as golf grounds add to a place for photo shoot. The private beach of an island own by El Conquistador made this trip a memorable one. The rooms facing pool...

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Helpful?
Thank dryogendras2015
Olympia, Wa
Reviewed yesterday NEW

This hotel is very old. I believe it is approximately 30 years old. From outward appearances, lobby and stunning ocean views it looks majestic. You see three or four pools several bar areas, etc. the valet, bell desk, special services are all very warm and inviting individuals. The check- in personal was nice, and the bell boy taking our bags...

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Helpful?
Thank teacher34
Milwaukee, Wisconsin
Reviewed 2 days ago NEWvia mobile

We absolutely loved staying at the El Conquistador. We had a garden view room but looked out our balcony to the golf course and tennis courts. All the staff was super helpful. We got to the hotel at 1am and one of the staff outside walked us to our room to show us where it was. The beach at the...

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Helpful?
Thank Jennifer R
Chicago, Illinois
Reviewed 2 days ago NEW

Do not stay at this hotel. Waldorf Astoria should be embarrassed to be involved with this property . I don't think anything has been updated in this hotel since it was built 30 years ago. The hotel is dirty. The rooms smell like a musty basement. The carpeting in my hotel room was disgusting. The customer service inside and outside...

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Helpful?
Thank jack t
De Pere, Wi
Reviewed 2 days ago NEWvia mobile

My wife and I just returned from a 5 night stay with another couple to celebrate my wife's birthday. We were very pleased with the resort. It's huge, with several pools and great views of the ocean. The food was excellent. There is no beach but they actually own an island a short (free) boat trip from the resort. This...

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Thank ebuss
Reviewed 3 days ago NEW

The service associated with the Waldorf Astoria Resort name was not what I expected. I had traveled to many other destinations and the Waldorf Astoria Resort name is one that represent quality and class but I had to say that as a guest I was very disappointed. I honestly had a pubic hair on our coffee tray, we had a...

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Thank Diego M
Boston, Massachusetts
Reviewed 3 days ago NEW

If you don't mind paying $5 for a bottled water, $20 parking per day, and $30 sharing fee charge at the Japanese restaurant this place might be what you are looking for. The room we had was clean and had a nice view of the ocean but we certainly expected it to be more like a 4 star than a...

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Thank ge j
San Antonio, Texas
Reviewed 4 days ago NEW

The pickup at the airport, the ride to the resort, the greeting and check in...the stay, the amenities...the trip was a total blast and I will be going back and bringnin friends. Saz and the staff at the Palomino Island gift shop were amazing

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Helpful?
Thank phillysoldier7
Plano, United States
Reviewed 5 days ago NEW

Wasn't very happy with this stay! Have stayed at better places even within the Hilton portfolio. The finicular failed, this is after the first one was already not working and they waited till the second one failed. If the finicular doesnt work it takes almost an hour to get from the marina rooms to the main hotel lobby. This is...

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Helpful?
Thank hariharasubramanis
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

I am very sorry for the challenges that you experienced during your stay. I know how frustrating this can be when things do not operate as planned. I do want to extend our apologies for these issues and know that our Team is constantly working to ensure a memorable and relaxing stay. I do hope that we can be given...

North Waterboro, Maine
Reviewed 6 days ago NEW

The staff is too notch no matter what part of the hotel you are in they are always very courteous and helpful, well trained. The rooms are very overpriced for quality, very outdated, not impressed, views are AWSOME. Having to pay $45 extra dollars for a family of four to use the attached water park was upsetting for what you...

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Helpful?
Thank Bennetthk4
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Golf course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Award-winning oceanfront resort perched atop a cliff, overlooking Caribbean Sea on one side & Atlantic Ocean on the other. Check out the dramatic views, the private island, relaxing spa golf course or the water park - it's all part of this Caribbean paradise. ... more   less 

Additional Information about El Conquistador Resort, A Waldorf Astoria Resort

Address: 1000 El Conquistador Avenue, Fajardo 00738-3711, Puerto Rico
Location: Caribbean > Puerto Rico > Fajardo
Price Range: $192 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El Conquistador Resort, A Waldorf Astoria Resort 4*
Number of rooms: 918
Reservation Options:
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Also Known As:
El Conquistador Resort, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
El Conquistador Hotel Puerto Rico
Conquistador Hotel Puerto Rico
El Conquistador Puerto Rico
El Conquistador Resort, A Waldorf Astoria Resort Puerto Rico/Fajardo
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Questions & Answers

Here's what travelers have asked, with answers from El Conquistador Resort, A Waldorf Astoria Resort staff and other travelers.
253 questions
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Questions? Get answers from El Conquistador Resort, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room with a view.”
 of 5 bubbles teacher34, yesterday | Read review
“I will recommend to stay next to the marina, it is very close to to the water park and next to the palomino island ferry.”
 of 5 bubbles diegomU9669QF, 3 days ago | Read review
“make sure you request a clean room”
 of 5 bubbles gej_12, 3 days ago | Read review
“Ocean View was fabulous”
 of 5 bubbles vtay, 6 days ago | Read review
“We like the casitas better than the hotel for our family. Ocean view is spectacular.”
 of 5 bubbles Dalyndog8909, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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