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El Conquistador Resort, A Waldorf Astoria Resort

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El Conquistador Resort, A Waldorf Astoria Resort
El Conquistador Resort, A Waldorf Astoria Resort
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6,614 Reviews from our TripAdvisor Community

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Showing 6,117: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I have been living all my life at Fajardo and yet its the first time I stayed here. I absolutly loved it! The rooms were very cozy and clean. The kids and I had a blast at the Waterpark. Although the hotel was probably at its full capacity, the pools werent too crowded and everything was in place. The view...breath... More 

Helpful?
Thank Carolyn D
Atlanta
Level Contributor
1 review
5 of 5 stars Reviewed yesterday NEW

Me and my new fiancé loved our 4 night stay here.... we got engaged on night 1 !!!! We had a beautiful oceanfront view and just couldn't believe our setting every morning we woke up. Place is big and spread out but we just loved strolling around, using the tram to get down to the lower marina area was no... More 

Helpful?
Thank awinatl
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

The place is gorgeous. However, there are no laundry facilities making it difficult to keep clean clothes for families with little ones. The parking lot is quite a hike from the buildings. The only beach is a ferry ride away. The house keeping staff didn't clean the room until after 6pm. So, fresh towels were not available after returning from... More 

Helpful?
1 Thank Malinda R
A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW via mobile

We loved the fact it was not in the city it's a really secluded place with lots of beauty. Palomino, the hotel's private island with it's beautiful crystal clear sea water and the facilities in the island were absolutely remarkable. We will be back for sure!

Helpful?
Thank A TripAdvisor Member
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

My friend and I spent 3 nights and 4 days at the resort. Our first contact with staff was Tito the bellman, he was so kind and professional. We absolutely loved the private island and how fast the ferry got us there. Our second encounter with staff was Juan at the stables. He took us on a lovely tour up... More 

Helpful?
Thank Jaime R
Arecibo
1 review
5 of 5 stars Reviewed 6 days ago NEW

I would recommend the hotel. The room service was excellent and I had a wonderful time. The room was very clean at the arrival time. At the arrive time theist was very kind to explain each detail of the reservation.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank carmend632
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you so much for your visit to El Conquistador. We hope to see you back again very soon with us! More 

San Juan, Puerto Rico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Its a shamed that a Hotel under the Waldorf Astoria flag is under so horrendous conditions. We stayed 3 nights and ever since we got into the room we confronted problems. It was around 10:30 p.m we were extremely tired of a very hectic day at work. We made check in and when we got to the room #3118 the... More 

Helpful?
Thank renegonzalez
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

I am deeply sorry for the less than satisfying experiences at the resort this past week. Clearly we fell short of our mutual expectations for service and guest experiences. I want to extend my heartfelt apologies and let you know if your travels do bring you back to Puerto Rico, that I am personally available to make you stay an... More 

Gurabo, Puerto Rico
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My family and I had a wonderful weekend attending the 2016 CPA Convention (September 1 - 5) at this beautiful hotel located in Fajardo, PR (East part of the Island). We went to the convention and also had time to spend with my family (wife and two adolescent daughters). This hotel is excellent to combine business and leisure. All the... More 

Helpful?
Thank mggvpe G
Atlanta, Georgia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I have to admit that I expected the hotel rooms to be more updated. It seemed pretty old and in need of many newer decorations. The property and staff were excellent. I highly recommend a car if you plan to do anything outside the resort and use valet parking! It was cheaper to do this than to take the shuttle... More 

Review collected in partnership with Waldorf Astoria

Helpful?
Thank cozidva
Orlando, Florida
1 review
3 of 5 stars Reviewed 1 week ago

Don't care for karaoke in a Waldorf Astoria resort!! Took a empty casino floor space and turn it into a joke for night life!! Restaurant safe can be very dry, with the acception to maybe 3 who went above and beyond. Parking in self parking and having to wait 10-15 mins for a van to show up can get a... More 

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Thechef2000
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for choosing to stay at El Conquistador Resort. We certainly value your feedback and appreciate the time invested in sharing your experiences at the resort. We are always looking for ways to enhance the nightlife at the resort and continue to invest resources into this cause. Thank you for your feedback and as this is continually evolving, I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Golf course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Award-winning oceanfront resort perched atop a cliff, overlooking Caribbean Sea on one side & Atlantic Ocean on the other. Check out the dramatic views, the private island, relaxing spa golf course or the water park - it's all part of this Caribbean paradise. ... more   less 

Additional Information about El Conquistador Resort, A Waldorf Astoria Resort

Address: 1000 El Conquistador Avenue, Fajardo 00738-3711, Puerto Rico
Location: Caribbean > Puerto Rico > Fajardo
Price Range: $193 - $573 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El Conquistador Resort, A Waldorf Astoria Resort 4*
Number of rooms: 918
Reservation Options:
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Also Known As:
El Conquistador Resort, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
El Conquistador Hotel Puerto Rico
Conquistador Hotel Puerto Rico
El Conquistador Puerto Rico
El Conquistador Resort, A Waldorf Astoria Resort Puerto Rico/Fajardo
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