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El Conquistador Resort, A Waldorf Astoria Resort

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Traveler (4867)
360
Panoramas (27)
Pool & Beach (792)

About

Location
Cleanliness
Service
Value
Award-winning oceanfront resort perched atop a cliff, overlooking Caribbean Sea on one side & Atlantic Ocean on the other. Check out the dramatic views, the private island, relaxing spa golf course or the water park - it's all part of this Caribbean paradise.
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Property amenities
Restaurant
Pool
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Wifi
Public Wifi
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Marina View
Great View
HOTEL CLASS
Hotel links
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Hotel deals
7,769Reviews
5,767Photos
338Q+A
100Room tips
Traveler rating
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Popular mentions
My husband and I picked this place for a staycation. We are diamond members and when we checked in we were not offered any upgrades. We had a Mountain View room but it was more of a view of the parking lot. The rooms are a little outdated. The service at the pool was attentive,
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Response from John-HiltonHelp, on behalf of management at El Conquistador Resort, A Waldorf Astoria Resort
Responded 2 weeks ago
Dear chellenguyen10, Thank you for staying with us. We appreciate your honesty as we look for reviews to provide insight and constructive feedback regarding our hotel’s service and amenities to better our guest experience. We welcome any additional comments or suggestions you would like to share. If you return to Puerto Rico in the future, we hope you’ll stay with us again.
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Hotel's Favorite
Amazing resort on side of cliff with great views of Ocean. Not sure how it has fared after Maria. best we liked was Coqui water park and beach at island where you could do snorkeling and other water activities. Food was expensive but comparable from outside.
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Response from Maria V, Guest Services Director at El Conquistador Resort, A Waldorf Astoria Resort
Responded 3 weeks ago
Thank you for your Five Star Review!
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great customer service great experience and perfect made my experience way better plus u get to go to the small islands in near by its excellent it has palomino palominito islands near by also icacos so its a hotel near by some keys and really great experience
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Response from Maria V, Guest Services Director at El Conquistador Resort, A Waldorf Astoria Resort
Responded 3 weeks ago
Thank you for your 5 Star Review!
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This place was really nice. Also very interesting in that it was a multi level setup . They have a fanicula to go up and down the mountainside resort. At the bottom was a dock where they had a ferry to take you to their private island. Pretty cool setup; The main pool sat just
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Went in August 2017. Loved our stay at the El Conquistador Resort. Bear in mind this is a resort, so you won't be getting the cultural feel of Puerto Rico unless you travel OFF resort (which I highly recommend). The resort staff was very friendly, and our room had a fantastic
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining Family and Play AreasBusiness Center & Event Rooms
3 hour wait time to check in on a week day and dead roaches in my room
Room furnishing from the 60's
This doesn't do justice to the chipping paint
The ripped chaise lounge
Complaint for others to view
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123456264
They Now working hard to Rebuild That Island , the last I heard The island its Almost Ready The Hotel Expected to Re- Open Doors in 2019 but not sure Wich Month im Crazy To Stay There they Fixed the Pool And the lobby But they Still Works Very hard in The All Rooms That Was Most Destruction Whrn Maria Hit Our Island 🌴 😔 But We Wake up and we will Do the best To See our Puerto Rico 🇵🇷 Beautiful Again Most Conqui Horray..
1 vote
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Hello Stephanie, the hotel will be open, but we are not operating as a resort. Palomino Island, Coqui Water Park, Waldorf Spa are all closed. Most of the restaurants are also closed. Please check our website for what is avail as we are housing workers doing relief efforts for the island. Thank you
1 vote
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12345668
"All rooms have views. Mine was facing Las Croabas and the bay. Gorgeous!"
"Get Oceanview room"
"Marina view, ground floor"
"Save your money for a hotel with better service"
"Choose the ocean view or partial ocean."
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12345620
ALSO KNOWN AS
el conquistador resort, a waldorf astoria hotel fajardowaldorf astoria fajardoel conquistador hotel puerto ricoconquistador hotel puerto ricoel conquistador puerto rico
LOCATION
CaribbeanPuerto RicoFajardo
NUMBER OF ROOMS
918
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