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El Conquistador Resort

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1000 El Conquistador Avenue, Fajardo 00738-3711 Puerto Rico
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Traveler (4921)
360
Panoramas (27)
Room & Suite (1313)

About

#2 of 4 hotels in Fajardo
Location
Cleanliness
Service
Value
Award-winning oceanfront resort perched atop a cliff, overlooking Caribbean Sea on one side & Atlantic Ocean on the other. Check out the dramatic views, the private island, relaxing spa golf course or the water park - it's all part of this Caribbean paradise.
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Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Golf course
Babysitting
Wifi
Paid wifi
Hot tub
Infinity pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Children Activities (Kid / Family Friendly)
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Shops
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Telephone
Refrigerator
Flatscreen TV
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Harbor View
Languages Spoken
English, Spanish

Location

Full view
58Somewhat walkable
Grade: 58 out of 100
17Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
7,798Reviews349Q+A100Room tips
Traveler rating
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Popular mentions
TarikAlmusa wrote a review Mar 2020
Chicago, Illinois2 contributions1 helpful vote
Puerto Rico holds a special place in my heart, I have been visiting throughout my life because it is so accessible and easy to get to. This review is for last summer, so it may be a bit outdated, but the fact that the hotel has been around for so many years, is validation enough how good it is. This was my first time staying in the Fajardo area, it's about a 30 minute drive to the main San Juan zone, but we actually never left the hotel, we found everything we needed on site. Plentiful in pools, beach, restaurants, and service, it's an option for us next summer.
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Date of stay: July 2019
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RebRenee wrote a review Mar 2020
San Rafael, California26 contributions18 helpful votes
+1
El Conquistador Resort as it currently stands holds a huge amount of potential but has a long way to go. They took a huge hit with Hurricane Maria and are under major renovations. When we were there in mid-March, 2020, it appeared that about 1/4 of the resort was up and running. Our room was clean and comfortable, while slightly dated, and there were two pools and a hot tub open, so that was nice. The rooms could stand some updating, for things like doors that keep out the hallway noise and bathtubs that aren’t peeling, but the bed was comfortable, the towels and sheets were clean, and there was a nice walk-in closet with a full-length mirror. To some degree, it felt like they were patching up holes rather than replacing things that needed replacing, but I’m not sure what their long-term plans are. There’s a cafe that opens at 0700, and one bar/restaurant with a very small menu, so unless you want to eat pizza and quesadillas every night, plan on leaving the resort for real meals. Also, the drinks were prohibitively expensive (I’m talking $14 for a maybe 10-ounce blended drink in a little plastic cup). They are unable to charge purchases or meals to your room, so come prepared to bring your wallet whenever you leave your room. The music played by the pool, whether live or recorded, was extremely loud, to the point of making the area anything but relaxing. I’m not an old fogey, I swear, but the bass was so loud that it rattled the ground from across the pool. We tried to avoid the music by moving to the other pool, but there wasn’t a shady spot in sight. The two umbrellas down there were screwed into the ground and being used. We asked the staff if there might be more available, and they said that’s all they had. We found a shady spot at the first pool, and when I asked them to turn the bass down a little, they appeared to try but I was unable to discern any difference. I know I sound like an old, crotchety lady, but I’m telling you, we couldn’t talk to each other because it was so loud. The wifi was spotty and unreliable, but we had adequate cellular service to get by without it. The TV in our room was huge and awesome with satellite channels, so that was another positive thing. Overall, you can tell that El Conquistador Resort used to be a very luxurious resort that catered to families (it used to have a water park, funicular that went down to the marina, and another pool, but all of them were under renovation when we were there), but for the moment, it’s pretty dated and limited in its amenities. I look forward to seeing how the renovation turns out and hope they’re able to bring it back to its original splendor.
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Date of stay: March 2020Trip type: Traveled as a couple
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Shaindy J wrote a review Mar 2020
1 contribution2 helpful votes
overall our experience was amazing, whatever parts of the hotel that is functional now during renovations was perfect! and the staff all went out of their way with exemplary service. grounds and rooms are pretty clean although the hallways and rooms did have a bit of an interesting smell. pools were gorgeous, not all of them were the cleanest but the main pool was always spotless... we did have issues with the fire alarm, it kept going off and once even went off at 3 am
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Date of stay: February 2020
Rooms
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Carlos M wrote a review Feb 2020
Wood Dale, Illinois5 contributions2 helpful votes
I was supposed to spend 5 night here but ended up leaving the next day. First the hotel smells like mildew everywhere. Hurricane Maria really did a job on this place which really sucks because it's such a beautiful place. But it shouldnt be opened to the public yet. Aside from the smell the AC in my room didnt work, I called the reception and they said the would have maintenance look at it. Well i fell asleep waiting and they never came to my room neither did they call me to tell me anything. The next morning we got up and left for the beach, When we got back the thermostat said it was set to 65° but the room felt like it was 90° i called the reception again only to find out that the AC was out in the entire hotel. I decided to book somewhere else. Even though i complained on the first day they still ended up charging me for the night. Before opening up to the public this place needs major work. I do not recommend this place at this time.
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Date of stay: February 2020
2 Helpful votes
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Lisa W wrote a review Feb 2020
1 contribution1 helpful vote
Seriously trust me don't come here to this overpriced, overrated place. It was Filthy dirty bed sheets, the food is Americanized crap, nothing was open. Roaches everywhere. Such a Shame. The neighborhood is beautiful. Breathtaking views. Flamego beach near by. Just eat food outside of the hotel and save some money.
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Date of stay: February 2020Trip type: Traveled with family
1 Helpful vote
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PRICE RANGE
$152 - $490 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el conquistador resort, a waldorf astoria hotel fajardo, waldorf astoria fajardo, el conquistador hotel puerto rico, conquistador hotel puerto rico, el conquistador puerto rico
LOCATION
CaribbeanPuerto RicoFajardo
NUMBER OF ROOMS
918
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Frequently Asked Questions about El Conquistador Resort
Which popular attractions are close to El Conquistador Resort?
Nearby attractions include Bioluminescent Bay (0.4 miles) and Coqui Water Park (0.2 miles).
What are some of the property amenities at El Conquistador Resort?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at El Conquistador Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at El Conquistador Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at El Conquistador Resort?
Yes, valet parking is available to guests.
What are some restaurants close to El Conquistador Resort?
Conveniently located restaurants include Las Vistas Café, Kasavista, and Calizo Seafood Restaurant kiosko.
Are there opportunities to exercise at El Conquistador Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at El Conquistador Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does El Conquistador Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at El Conquistador Resort?
The staff speaks multiple languages, including English and Spanish.
Does El Conquistador Resort have any great views?
Yes, guests often enjoy the harbor view available here.