Excellence Oyster Bay

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Matches: All Inclusive ResortMissing:
#1 of 6 hotels in Falmouth
Location
4.8
Cleanliness
4.7
Service
4.5
Value
4.5
Oceanfront beach-houses, expansive living spaces, and 2 miles of secluded and pristine beaches. Additionally, a variety of international restaurants and bars are at your disposal, as well as our world-class spa, state-of-the-art fitness center and an exceptional range of activities and services. Excellence Oyster Bay is a luxurious all-inclusive within a unique idyllic setting.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Canoeing
Airport transportation
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast buffet
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Snorkeling
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Nightclub / DJ
Car hire
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Adults only
24-hour security
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun umbrellas
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Ocean View
Languages Spoken
Spanish
5987Reviews923Q+A100Room tips
Traveler rating
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Most Recent
Silver W wrote a review Today
1 contribution
My family and I had a great time at this resort shout out to chef vickesha who went out of her way to fix my slippers and made me an awesome lunch she sent mi a lovely fruit plate for my wife and the you made is one to talk about thanks to the Excellent family but more over thank you Vickeesha
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cassie N wrote a review Aug 2021
Dallas, Texas22 contributions52 helpful votes
+1
Hotel's Favorite
We were so excited about our trip (1st trip in almost 2 years) and also a little anxious with Covid-19. I must say that we felt 100% safe at the resort. EVERY employee wore a mask and wore it correctly. The time we went it had to be less than 50% capacity. They used QR codes instead of hard menus, tables and chairs were spaced appropriately and I always saw them sanitizing after each use. Now, for the fun stuff. We had the Club experience and there were days when we were the only ones on the beach outside of the bartender and server; it felt like we had our own private island, the same was true for the pool area. Every day we had our pick of pool beds with staff eager to set it up for us. Everything was great. The only negative we had was at dinner experience were we waited over an hour and only had wine. We went to the Jamaican restaurant and the food & service were outstanding thanks to the F&B manager Philip who knew we didn't have a good experience at the previous restaurant. All the staff we encountered were warm and friendly. Shareka was also outstanding at the pool and beach, her timing always seemed to be just right. I don't recall the gentleman's name at breakfast buffet that helped me but, I mentioned I wanted a local Jamaican dish for breakfast and when I goy there they didn't have it, this young man went to the kitchen and made it for me. Amazing! The entertainment at night was great and overall we had an outstanding vacation. Next time, we will definitely get a ocean front villa but the room we had was great with premium liquors and snacks.
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Date of stay: August 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
13 Helpful votes
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Response from The Excellence Collection, Guest Services / Front Office at Excellence Oyster Bay
Responded Aug 24, 2021
Dear guest, First and foremost, we would like to thank you for choosing Excellence Oyster Bay as your vacation destination and for taking the time to write and share your feedback with other travelers. Thank you for letting us know how memorable and special was your stay, due to our hotel facilities, the food & drinks quality encountered, enjoyable entertainment and the outstanding service provided by our colleagues along with our health and safety protocols. Our commitment is to make every guest experience, as exceptional and unique as it can be, and we will continue working hard in this direction to provide the best vacation experience ever. It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patricia M wrote a review Yesterday
Chicago, Illinois204 contributions52 helpful votes
+1
After getting our luggage and passing through customs, we headed outside to be greeted by Mr. Shaw, our private chauffeur. It was an informative ride to the hotel. From the moment we approached the resort, we felt the love! We were greeted with champagne by the Bellman! The front desk experience was super! We had an awesome view in our beautiful and spacious room. The room was serviced daily and if we needed anything, it was brought within five minutes. In addition, we would receive a phone call to make sure we received what was requested. The location was secluded and we felt very safe. There was no need to wake up early to reserve a chair as there were plenty. The pools were not crowded and you did not have to wait long at the pool bar. They had so many fun activities; we did not need to leave the resort. The evening entertainment consisted of shows in an outdoor theater that was very entertaining and interactive. The restaurants where we dined, had many options on the menu. The one that we liked the most was the Lobster House. The service was excellent and the delicious food was served hot within minutes of ordering. We would eat there at breakfast (cooked to order), lunch and dinner. One evening, we visited the Oregano which was the Italian restaurant and my friend was not pleased with her meal. She asked for another dish and they did not hesitate to accommodate her. In fact, the Chef personally came out and apologized and arranged for room service the next morning. We were not expecting what happened the next day. I received a call from Chef Vickesha who invited my husband and I to lunch to make up for the night before. She cooked us an amazing seafood dish that was not on the menu. It was so flavorful that it had my tongue tingling. She was so sweet and very professional. She went above and beyond our expectations and we were very appreciative. Hibachi was good but needed a little more flavor. The breakfast buffet had many options to choose from. The Caribbean Grove was the place to get some good Jamaican food. We loved the oxtails and also enjoyed the curry goat. Seating was limited, but it was worth the wait. We sat by the bar and enjoyed the best Coconut martini. We took time to relax and rejuvenate by soaking in the jacuzzi that was in our room overlooking the ocean. The balcony was another favorite spot to just chill. Our mini bar was well-stocked and if we were missing something, you can best believe it was not missing long. We met some great people to include Conroy who had such a positive outlook in life and a very beautiful smile. The ladies that brought us food and drinks by the beach were on top of their game. It was so refreshing to get great service and be pampered. One of the lifeguards snapped several nice pictures and was very patient. We have been to many resorts in Jamaica, Mexico and the Dominican Republic but Excellence Oyster Bay tops them all! My travel agent, Kim, highly recommended the resort which was also backed by some of my colleagues that have vacationed there. We are definitely planning on going back in the very near future! Thank you to all the beautiful hardworking people that crossed our paths at the resort. May God continue to bless you!
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Bring a metal straw and a Yeti!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from The Excellence Collection, Guest Services / Front Office at Excellence Oyster Bay
Responded yesterday
Dear guest, First and foremost, we would like to thank you for choosing Excellence Oyster Bay to celebrate your anniversary and for taking the time to share this review with other travelers. Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. We really appreciate your detailed feedback. It means so much when it comes from our first-time guests. At Excellence Oyster Bay, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction, in order to have happy clients with kind words for our work. It has been a pleasure hosting you as our guest and hearing from you that you will definitely be back soon. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zay A wrote a review Yesterday
1 contribution
The staff were very friendly and professional. They helped out with whatever need or concern that I had. Overall great experience. Thanks to Carvelle and Mariah for making my stay worthwhile. Will be back for sure.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Excellence Collection, Guest Services / Front Office at Excellence Oyster Bay
Responded yesterday
Dear guest, First and foremost, we would like to thank you for choosing Excellence Oyster Bay as your vacation destination and for taking the time to share this review with the TripAdvisor readers. We are very delighted to read that our colleagues made you feel relaxed and pampered all the time. Our commitment is to make every guest experience, as exceptional and unique as it can be, being kindness and helpfulness one of our staff's greatest strengths. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jill K wrote a review Yesterday
5 contributions2 helpful votes
+1
This is an excellent all inclusive with warm and friendly staff, amazing food, lots of fun activities and a gorgeous beach. The entertainment was truly incredible and the beaches are perfect for relaxing and swimming.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Be sure to do some of the fitness classes! So fun 😃
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Excellence Collection, Guest Services / Front Office at Excellence Oyster Bay
Responded yesterday
Dear guest, First of all, we would like to thank you for your recent stay at Excellence Oyster Bay and for taking the time to share your feedback with other travelers. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience, as exceptional and unique as it can be. Thank you for letting us know how memorable and special was your stay, due to our hotel facilities, the food & drinks quality encountered, amusing entertainment, and the outstanding service provided by our colleagues. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beyondthebull wrote a review Yesterday
Norfolk, Virginia642 contributions155 helpful votes
My Lady and I have stayed at 6 all-inclusive resorts over the past decade. All but one have a 5-star industry rating. We rank Excellence Oyster Bay #1 of the group. YouTube provides the best insight as to what to expect at Excellence Oyster Bay. But, in summary … everything was excellent! All of the staff … front desk, valet, bartenders, housekeeping, servers, etc., performed as a well oiled machine; it couldn’t have been better. We had a 5 night stay beginning July 1, 2023. Our Junior suite with a private pool was NOT apart of the Excellence Club dwellings, but we wouldn’t ask for more. We used our pool almost daily and our jetted tub for two provided a romantic delight. The food was excellent, and The Lobster House was our favorite restaurant even though the lobster supplier did not provide the resort with lobster during our stay. This was our first stay at an Excellence resort, but we’re seriously considering Excellence Punta Cana for our next all-inclusive venture.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Excellence Collection, Guest Services / Front Office at Excellence Oyster Bay
Responded yesterday
Dear guest, First of all, we would like to thank you for choosing Excellence Oyster Bay to vacation and for taking the time to share your feedback with the TripAdvisor community. At Excellence Oyster Bay, we are passionate about paying attention to detail since our main goal is to provide unparalleled customer service and luxury to our guests. In addition, we are very glad to read that you enjoyed our restaurants and which one was your favorite. We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bill B wrote a review Aug 6
1 contribution
This was our 3rd trip to Excellence Oyster Bay and it was our best yet. The Staff was always top notch but seemed to be even more attentive this time. We were checked in on frequently and any issues that came up were immediately handled. We love the secluded nature of the resort and the ability to pick an area that matches your mood that day. Hang out by the quiet pools, walk the beach, snorkel or get jerk chicken at the main pool with the swim up bar. The bartenders at the martini bar and Zenith and Magna were willing to come up with any kind of drink we would want including dragons and frozen orange vodka daiquiris. The staff at the Zenith pool were very nice and made sure to take care of us. A concierge there named CJ ( spelling is wrong) even went to another part of the resort to get something that my wife had missed at breakfast. The Staff at the Magna and Zenith restaurants were also great and I would like to give a special thank you to hostess Nardia and servers Maxwell and Andrea for making our last night so special at Magna. I wish I could list everyone here but I must say that concierge Bernice was amazing. She looked after us and made sure our stay was one to remember. We love EOB and will be back for our 4th trip!
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Excellence Collection, Guest Services / Front Office at Excellence Oyster Bay
Responded 2 days ago
Dear guest, First and foremost, we would like to thank you for choosing Excellence Oyster Bay as your vacation destination once again and for taking the time to share this review with other travelers. We are very pleased to read very nice remarks on the positive sides of your vacation with us and mention the services that made your stay more comfortable with. It is lovely to know that you took advantage of the Excellence Club benefits, such as the access to exclusive areas including Magna and Zenith restaurants. We will congratulate all the staff members, especially those you shouted out for their contribution to your fantastic holidays. We look forward to welcoming you back soon and pamper you with our service creating another amazing experience. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marcel M wrote a review Aug 6
2 contributions
We have visited and enjoyed all the Excellence Resorts in Mexico and Dominican Republic, however Jamaica is our favorite. The Excellence Montego Bay is resort is the newest of all the Excellence Resorts and has the most modern and m amazing accommodations from the rooms with plunge pools to the Beach House and The Villas which are espectacular. All the staff and management is so accommodating and wonderful, they are like friends. Always very happy and attentive, they will take care of you like no where else and go out of their way to serve you. Even last minute, our flight got cancelled and we were stranded at the airport until next day, we contacted the Excellence Management: Erick Sanchez and Antonio Calafat and they immediately coordinated for us to be transported back to the hotel, had room service delivered upon our arrival and even gave us our same room to spend the night. They made us feel at home and stress-free despite our flight being cancelled Here’s some details about our experience: Excellence Club: Definitely worth upgrading to the excellence club for exclusive and upgrades services and restaurants as well as additional perks. Accommodations: We loved the Beach Villa, it is a secluded private beachfront house with its own pool, outdoor hot tub, bikes, kayaks, full-bar, snacks, and best of all your own butler service. No other place like this. Will definitely stay here again Staff: All the staff is so friendly and genuinely care for you, from Teon, Winston, Brian, everyone was so nice. It was like being surrounded by friends. They were ready to help and provide us with anything we needed, always with a smile and happiness. Restaurants: The food is great, very good quality and fresh. They have a great variety of restaurants including steak and lobster, Italian, Sushi/Thai, French and even local Caribbean food with their special jerk sauce. My wife is vegetarian and there were so many options, every restaurant had a vegetarian menu and were very accommodating with her dietary restrictions.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Excellence Collection, Guest Services / Front Office at Excellence Oyster Bay
Responded 2 days ago
Dear guest, First and foremost, we would like to thank you for choosing Excellence Oyster Bay as your holiday destination and for taking the time to write and share this review with the TripAdvisor readers. We are very pleased to know that our colleagues were able to make you feel at home away from home due to their attentiveness. We will ensure that your amiable comments reach the eyes and ears of all our staff at our resort. It is an honor to read that Excellence Oyster Bay is your favorite destination. We look forward to welcoming you back soon. Please, receive our warmest regards from The Excellence Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lucan H wrote a review Aug 6
1 contribution
Vickesha made my honeymoon one to remember I kove her so much my husband and I do enjoy this place because of her. Her kindness her willingness guys she is amazing I n tell you thanks for your love your food vickesha do not change your the best remember that
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from The Excellence Collection, Guest Services / Front Office at Excellence Oyster Bay
Responded yesterday
Dear guest, First and foremost, we would like to thank you for choosing Excellence Oyster Bay as host of your honeymoon destination and for taking the time to share this review with the TripAdvisor community. We are very glad to hear from you that we are able to exceed your expectations in all the areas, which are taken care of, and you enjoyed your stay with us mainly due to the outstanding service provided by Chef Vickesha, to make you feel extra pampered. We will pass your kind words along to the team. We look forward to welcoming you back soon and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sightsee08885634476 wrote a review Aug 6
1 contribution
This trip was nothing short of AMAZING!!!! We will definitely be returning and are also interested in vacationing at other Excellence locations. From the time we entered the property to the time of departure the service provided was exquisite. I couldn't have asked for a better vacation.
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Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Excellence Collection, Guest Services / Front Office at Excellence Oyster Bay
Responded 2 days ago
Dear guest, First of all, we would like to thank you for your recent stay at Excellence Oyster Bay and for taking the time to share this review with other travelers. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We look forward to welcoming you back soon and having another opportunity to pamper you with our outstanding bespoke service for an intimate couples-only getaway in Beloved Hotels, Mexico; or an adult only vacation at any of our five elegant Excellence Resorts properties in Mexico, Dominican Republic, and Jamaica; or a blissful escape for all ages at Finest Resorts in Mexico and the Dominican Republic. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€441 - €615 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanJamaicaTrelawny ParishFalmouth
NUMBER OF ROOMS
315
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EXCELLENCE OYSTER BAY - Updated 2023 Prices & Resort Reviews (Falmouth, Jamaica)

Frequently Asked Questions about Excellence Oyster Bay
Which popular attractions are close to Excellence Oyster Bay?
Nearby attractions include Martha Brae River (2.8 miles), La Casa Del Habano (0.8 miles), and Diamonds International Jamaica (0.8 miles).
What are some of the property amenities at Excellence Oyster Bay?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Excellence Oyster Bay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Excellence Oyster Bay?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Excellence Oyster Bay?
Yes, free parking is available to guests.
What are some restaurants close to Excellence Oyster Bay?
Conveniently located restaurants include Pepper's Jerk Center, Leon's Lobster Hut, and Juici Patties.
Are there opportunities to exercise at Excellence Oyster Bay?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Excellence Oyster Bay have airport transportation?
Yes, Excellence Oyster Bay offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Excellence Oyster Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Excellence Oyster Bay offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Excellence Oyster Bay have any great views?
Yes, guests often enjoy the harbor view available here.