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Royalton Blue Waters

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Highway A1, Mountain Spring, Falmouth Jamaica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3781)
360
Panoramas (195)
Room & Suite (384)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 8 hotels in Falmouth
Location
Cleanliness
Service
Value
Travelers' Choice
In beautiful Montego Bay, the elegance of Royalton Blue Waters invites you on a luxurious escape, surrounded by stylish architecture, a pristine beach and a soothing tropical breeze. This new-generation all inclusive hotel offers discerning travellers a family friendly vacation experience, where guests of all ages are captivated from morning to night.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Canoeing
Babysitting
Parking
Wifi
Hot tub
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Swimup bar
Poolside bar
Water park
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Family Resort
4,214Reviews1,149Q+A100Room tips
Traveler rating
  • 2,726
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  • 170
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Popular mentions
D. Allen wrote a review Yesterday
1 contribution
I visited Royalton Negril in 2017 and the customer service and overall experience was very bad. I gave Royalton Trelawny a chance last month (November) and it is sad to say that the experience was no better. It is unacceptable that 3 years later, 2 separate locations and the service/experience still remains below poor. IT IS NOT DUE TO COVID, so tell your staff to stop using that as an excuse. No one can ever convince me to go back to Royalton. I have been to many hotels locally and internationally and I must say Royalton's experience did not even 'meet the basic standards' and to say they are below standard is an understatement. I really do not see why Royalton is ranked anything greater than zero. They need to move with the times as competition is very high and customer service is paramount... as this is what makes you a cut above the rest. Why are you even open?...
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Date of stay: November 2020Trip type: Traveled with friends
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Kesha K wrote a review Yesterday
8 contributions
+1
This was my first time to Jamaica. I must say that this was the most pleasant trip I've taken. I felt welcomed from the time I stepped into the property until the day I left. I was prepared for the limitations due to the pandemic. Their safety precautions were also great. They do temperature checks and require masks in the common areas. My butlers JodyAnn and Leo were the best! They were such a joy and so attentive! The bartenders Denroy, Marlon, the Campbell sisters and Raymond were phenomenal! They surprised me and my friends with with their special creative concoctions!!! Raymond even named a drink after me for my birthday!!! (Picture posted below) it's called the Kesha 😊 Overall I enjoyed my stay and will be returning soon!!!
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Date of stay: November 2020Trip type: Traveled with friends
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Response from Royalton Resort, Other at Royalton Blue Waters
Responded today
Dear QueenWyKing, Thank you for choosing Royalton Blue waters for your recent vacation and for taking the time to share your experience with us. We are delighted to read that on your first trip to Jamaica you had a good time where you appreciated the Covid protocols in place and you received exceptional service from our hosts; Jodi-Ann, Leo, Denroy, Marlon, and Raymond will be recognized for impacting your stay positively. It was a pleasure serving you and we look forward to welcoming you again soon. Regards Royalton Blue Waters Management Team
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Charles wrote a review Yesterday
2 contributions
We went for a destination wedding and we loved it. The wedding coordinator was great and made our day the best. The live band was jammin as well. Loved them. The bartender Paul made excellent drinks like we wanted them. Pual the butler did his job well. Checked in on us and made sure we were straight everyday. Craig from Reel Tours took us out and showed us a great time and gave us some education on the way. Berry the bartender made everyday the best by the pool. He made sure we had everything we needed and more. Overall it was a great trip. We'll be going again.
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Date of stay: November 2020Trip type: Traveled with family
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Response from Royalton Resort, Other at Royalton Blue Waters
Responded today
Dear Marzette22, Thank you for choosing Royalton Blue waters for your recent vacation stay and for taking the time to share your experience with us. It is wonderful reading that you had an overall great trip where you enjoyed the destination wedding and excellent service received from our hosts; Paul from the bar, your butler Paul and Berry will be acknowledged for a job well done. We look forward to hosting you again soon. Regards Royalton Blue Waters Management Team
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Jemila H wrote a review Dec 1
2 contributions
I must say the entertainment was wonderful here, however I didn’t find most of the staffs friendly, especially the servers. The food wasn’t the best and there wasn’t a variety of food at the buffet. I loved the Micheal Jackson show, Terry from the bar was amazing, loved him, Jazz from the entertainment team was very nice to me and my group. We had fun.
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Date of stay: November 2020Trip type: Traveled with friends
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Response from Royalton Resort, Other at Royalton Blue Waters
Responded yesterday
Dear Jemilah2020, Thank you for choosing Royalton Blue waters for your recent vacation stay and for taking the time to share your experience with us. We appreciate your feedback highlighting our entertainment and service received from our hosts Terry and Jazz; they will be recognized for a job well done. It is very strange that you found most of our hosts to not be friendly as we are always praised for how they are friendly and helpful; your feedback will be shared with the team for attention. As it relates to the food, let me take this opportunity to apologize for any inconvenience you encountered, and your comment was shared with the Executive Chef for attention. It was a pleasure serving you and we hope to welcome you again soon. Regards Royalton Blue Waters Management Team
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Tiana J wrote a review Nov 2020
Jamaica2 contributions1 helpful vote
This is my second time staying @ Royalton blue waters and I must say I had a great time even though our reservation couldn’t be found and we didn’t get our room until 5 pm. Kudos to Siesha and Nicola from the front desk who reserved our rooms (thankfully there were rooms available ) and followed up with calls to ensure we settled in. Additionally I must give commendation to Michael from the Steak house restaurant who demonstrated exceptional customer service to my husband and I ... with service like this people will definitely return amid some shortcomings on the overall experience. My only recommendation is to open more restaurants and hire more staff for dinner and breakfast as there were times when guests had to be seated for an extended period before their orders are taken...also, persons were turned away as the restaurant was full and they weren’t taking anymore guests. Overall though my husband and I had a great time and of course we shall return !!
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Date of stay: November 2020Trip type: Traveled as a couple
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Response from Royalton Resort, Other at Royalton Blue Waters
Responded today
Dear TianaJohnson72, Thank you for choosing Royalton Blue waters for your recent vacation and for taking the time to share your experience with us. Our hosts worked very hard to ensure that each of our guests leaves with a good experience and we are very pleased that Siesha, Nicola, and Micheal did a good job in ensuring that you had an excellent stay; they will be recognized for impacting your stay positively. The feedback from our guests is very important to us and your recommendations will be shared with the team for review and attention. It was an absolute pleasure serving you and we look forward to welcoming you again. Regards Royalton Blue Waters Management Team
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PRICE RANGE
$337 - $1,178 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanJamaicaTrelawny ParishFalmouth
NUMBER OF ROOMS
228
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Frequently Asked Questions about Royalton Blue Waters
Which popular attractions are close to Royalton Blue Waters?
Nearby attractions include Martha Brae River (3.3 miles), Blue Waters Beach Club (1.6 miles), and Diamonds International Jamaica (2.6 miles).
What are some of the property amenities at Royalton Blue Waters?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Royalton Blue Waters?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royalton Blue Waters?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Royalton Blue Waters?
Yes, free parking is available to guests.
What are some restaurants close to Royalton Blue Waters?
Conveniently located restaurants include Juici Patties, Leon's Lobster Hut, and Jimmy Buffett's Margaritaville Falmouth.
Are there opportunities to exercise at Royalton Blue Waters?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at Royalton Blue Waters?
Yes, dry cleaning and laundry service are offered to guests.
Does Royalton Blue Waters offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Royalton Blue Waters have any great views?
Yes, guests often enjoy the ocean view available here.
Is Royalton Blue Waters accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.