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Playamarina Spa Hotel

Traveler (474)
Room & Suite (158)
Pool & Beach (155)
Certificate of Excellence

About

#5 of 6 hotels in Isla Canela
Location
Cleanliness
Service
Value
Certificate of Excellence
This idyllic 4-star hotel in Isla Canela is located at the seafront, next to a fantastic beach and by the pedestrian promenade in the picturesque fisherman’s town of Isla del Moral. Golf, swimming pool, Jacuzzis, gardens... Everything you need to enjoy a fantastic holiday!
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Property amenities
Restaurant
Pool
Room service
Spa
Babysitting
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Multilingual Staff
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View

Location

Full view
61Somewhat walkable
Grade: 61 out of 100
21Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
PLAYAMARINA Avenida de la Mojarra s/n Corner c/ Quillas, 21409, Ayamonte, Isla Canela Spain
Name/address in local language
Getting there
Faro Airport37 mi
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1,124Reviews
18Q+A
15Room tips
Traveler rating
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Popular mentions
We stayed 12 nights at this hotel and enjoyed our holiday a lot. The hotel leaves a good impression when you come in, clean throughout, and lots of plants in the middle of the ground floor.The pool area is very nice, and the pool big enough to swim some good laps. The jacuzzi is great, too, but since there is no kids pool, you have to be lucky to get a quiet time in there without kids splashing around. We particularly liked the room, spacious, big balcony and very comfortable large beds. Our first morning we were woken up at 7:30am by a big truck (Biomasa) in front of our balcony facing the main entrance, which furnished energy to the hotel, I think, which blasted for about an hour, but to our relief the next time it came, it came at a later hour. Given how loud it is, it might be a good idea to have it always come after guests have woken up, if that's possible. Animacion was good, I really enjoyed sports sessions with Amilcar, and the team of Paco, Giorgina, MariPaz and Lara (?) tried their best to remember everyone's names and their kids' names and greet them with smiles on their faces. Being there outside of high season meant that very few people participated in what they had to offer, and they could have promoted their activities a bit more and got some more interest, i think. But even without that they were still happy to hold the activities for just 1 person sometimes. Staff overall was friendly. When I fell sick, I was very thankful to the reception night staff (I never learned his name), who assisted me with empathy and professionalim. + spacious rooms, wonderful beds + animacion team + good location close to sea - maybe some entertainment in English would be good, too - the chip card for the room failed to work several times - somehow our booking hadn't come through and we had to pay for the night again upon arrival, but were reimbursed the following day. Apparently this had happened before, too. We would happily come back one day!
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Response from Senator-Hotels, Gerente at Playamarina Spa Hotel
Responded 2 weeks ago
Dear Guest, Thank you so much for your kind comments regarding your stay! We really appreciate that you have taken the time to tell us about your experience. We apologize for the noise caused by the generator but it was unfortunately necessary to activate it in order to provide the hotel with energy after an external blackout beyond our control. We will work on the issues you addressed since our goal is to provide an experience that exceeds our guests´expectation. We are looking forward to have the chance to welcome you and to have you as our guests again. Yours sincerely, Estefanía López GM. Playamarina Spa Hotel
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We stayed here as part of a walking tour and were pleasantly surprised after reading some of the reviews on here. The room was spacious and spotlessly clean with a huge bathroom containing both a bath and a walk-in shower. The pool area was well organised and maintained, with plenty of sun beds. The food quality was good and there was a huge selection, including meat, fish, stir fries and pancakes cooked to order. Free WiFi throughout the hotel. We also liked the location, near to an unspoilt trDitional fishing village with tapas bars surrounding the marina.
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Response from Senator-Hotels, Gerente at Playamarina Spa Hotel
Responded May 29, 2019
Dear Guest, Thank you for taking the time to leave your magnificent comments referring our hotel to other readers. We really appreciate your kind comments about all our services, as we are constantly improving our services for the maximum comfort for our guests. We were thoroughly pleased to read that your stay was a pleasant one. Your comments fill us with satisfaction, make us proud and bolster our commitment to good service. We would be delighted to welcome you back to our establishment and please be assured that we remain entirely at your disposal at all times. Yours sincerely, Estefanía López GM. Playamarina Spa Hotel
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A standard Spanish resort hotel, with large, well-appointed rooms, a full complement of pools, loungers, and games provision (including, unbelievably, a pistol range) decent food, a wide variety of spa treatments and helpful staff. 100 meters across a dune to a Blue Flag beach, but in May, it was little used. An oddity was that the hotel guide in Spanish, French and German advised against drinking tap water, while in English it made no such mention, and there was no English-language television other than Bloomberg despite many guests being English-speaking. A personal niggle was that there was such difficulty in making the safe operate reliably that I cancelled the contract.
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Response from Senator-Hotels, Gerente at Playamarina Spa Hotel
Responded May 15, 2019
Dear guest, We are delighted to know your rating and thankful for your kind comments regarding our hotel and staff. We continuously work to provide our guests with an exceptional service, because our goal is for all our guests to leave our establishments with memorable moments of their stay. I would like to reiterate our gratitude and hope we can serve you at our hotel again. Yours faithfully, Estefanía López GM Playamarina Spa Hotel
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On arrival at 9-50 the receptionist phoned throw to the restaurant to keep it open for us rooms cleaned everyday .On are 4th day it was my birthday on are return from walking we found a bottle of champagne in ice in are room which was a great touch . hotel near to marina if you go out of the front doors about 10 minutes away .out the back way walk along the promenade about 30 minutes .Also near the beach .food i am a fussy eater but always something for me
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Response from Senator-Hotels, CM at Playamarina Spa Hotel
Responded Jan 11, 2019
Dear guest, We are delighted to know your rating and thankful for your kind comments regarding our hotel and staff. We continuously work to provide our guests with an exceptional service, because our goal is for all our guests to leave our establishments with memorable moments of their stay. I would like to reiterate our gratitude and hope we can serve you at our hotel again. Respectfully yours, Playamarina Spa Hotel
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I was here as part of a walking group for a week, sharing a room with a friend. On arrival we were offered the option of upgrading our room which we did and were very pleased with. Lots of space, massive beds, and a balcony overlooking the beach. That was the up. A couple of downs. Really surprised in this day and age to only have v limited free WiFi in the reception area, which was too slow and weak to bother with . Secondly, the evening buffet was not good ( breakfast was great). Lots of choice of very bland, lukewarm / cold food and as the week wore on, unless we were down as the restaurant opened, there were lengthy waits for food to be replenished. The staff without exception were helpful, friendly and efficient and seemed happy to be working there.
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Response from Senator-Hotels, Gerente at Playamarina Spa Hotel
Responded Oct 3, 2018
Dear guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and service we provide. We will take into account your impressions about our services and will work in order to improve further the quality, so your perception of our product will be completely satisfactory. We are your disposal at any time and we´re looking forward to welcome you back in our hotel or in any of our Senator Hotels & Resorts establishments. Respectfully yours, María González GM Playamarina Spa Hotel & Resort
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PRICE RANGE
$166 - $474 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
playamarina hotel isla canela, playamarina hotel ayamonte
LOCATION
SpainAndaluciaProvince of HuelvaAyamonteIsla Canela
NUMBER OF ROOMS
142
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