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    Family Hotel Serena

    900 reviews
    #12 of 47 Hotels in Andalo
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    Via Crosare 15, 38010 Andalo Italy
    011 39 045 786 1167
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    Guests1 room, 2 adults, 0 children
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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    Traveler (228)
    Room & Suite (63)
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    About

    4.5
    Excellent
    900 reviews
    Location
    Cleanliness
    Service
    Value
    Travelers' Choice 2019 Winner
    Certificate of Excellence
    Hotel Serena is located in the fantastic backdrop of the Dolomites, at the foot of the Brenta group of mountains and the slopes of the Paganella. Many are the opportunities for amusement and relaxation in the area and the guests will enjoy a fantastic experience. At Hotel Serena, guest will find a welcoming family atmosphere.The Hotel is located in a particularly fortunate and convenient position, close to the park with the Lake of Andalo and to the town centre. The meadows around the Hotel provide numerous opportunities for children's games while the central position and public services allow the guests to leave the car in the Hotel parking for most of the stay.
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    Room & Suite (63)63
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    Property amenities
    Free parking
    Free High Speed Internet (WiFi)
    Pool
    Hot tub
    Restaurant
    Babysitting
    Children Activities (Kid / Family Friendly)
    Spa
    Electric vehicle charging station
    Free internet
    Wifi
    Public wifi
    Internet
    Pool / beach towels
    Indoor pool
    Heated pool
    Breakfast buffet
    Kids club
    Concierge
    Non-smoking hotel
    Dry cleaning
    Laundry service
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    Room features
    Mountain view
    Non-smoking rooms
    Suites
    Soundproof rooms
    Air conditioning
    Interconnected rooms available
    Coffee / tea maker
    Cable / satellite TV
    Family rooms
    Bathrobes
    Private balcony
    Room service
    Private bathrooms
    Wake-up service / alarm clock
    Minibar
    Refrigerator
    Electric kettle
    Flatscreen TV
    Radio
    Bidet
    Walk-in shower
    Bath / shower
    Hair dryer
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    Good to know
    HOTEL CLASS
    HOTEL STYLE
    Park View
    Mid-range
    Hotel links
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    900Reviews15Q+A0Room tips

    Reviews

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    Traveler rating
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    Popular mentions
    Very nice family hotel
    As a family we spent a very nice skiing holiday. For families an ideal hotel, very clean rooms with daily cleaning, friendly staff, excellent food and very good child care. The ski bus stop directly in front of the hotel is practical. Conclusion: Recommended as a family hotel.
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    Review collected in partnership with this hotel
    Date of stay: March 2019
    Value
    Rooms
    Location
    Cleanliness
    Service
    Sleep Quality
    Trip type: Traveled with family
    Response from HotelSerena, Responsabile reception at Family Hotel Serena
    Responded Mar 23, 2019
    Dear family, Thank you for sharing your feedback following your stay at our 100% family hotel. We are delighted to read that you enjoyed your time with us and we are also so pleased to hear that our clean rooms, staff, and location were among the highlights of your experience with us. We very much look forward to welcoming you back before too long, with the promise to add that little extra to your guest journey; nudging those contented 4 stars up to an exceptional 5. Kind regards from the Dolomites! Beatrice Bottamedi
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    Happy holidays!
    Just perfect for both kids and adults!fine food for all and special attention and patience for kids.entertainment for small and big kids and peace for parents!nice spaces to stay together as well (nice pool). I warmly recommend this small family run hotel for its quality and dedication to kids! Well done and see you next year! Un grazie speciale a Simona e Gianluigi dell animazione e al nostro cameriere della sera e allo chef bravissimo! Saluti anche da super nonna !…
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    Date of stay: February 2017
    Response from HotelSerena, Responsabile relazioni con la clientela at Family Hotel Serena
    Responded Feb 27, 2017
    Dear Family, we would like to thank you for your precious review. We're happy to hear that each component of the whole family is satisfied with our services and we want to thank you for stressing some positive features of our house. Our family hotel has the happines of each kid as first aim: when childrens are at ease parents can really realx and truly enjoy the hioliday. We're glad you also enjoyed the food and the service in our restaurant where all the staff in constantly looking to please all the needs. We'll be more than glad to host you again in future, we'll wait for you. Our best regards to all the family, in particular to Nonna! Beatrice Bottamedi
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    5 stars!
    Hotel 4 stars family wellness, but in my opinion could be 5 stars, I tried all the 4 or Grand Hotel in Andalo but Serena Hotel is absolutely the best in Andalo !!!!. Welcoming amazing , rooms, cleaning, swimming pool ...... 5 stars. Thanks again for the amazing time here !
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    Date of stay: July 2016Trip type: Traveled with family
    Response from HotelSerena, Proprietario at Family Hotel Serena
    Responded Jul 6, 2016
    Dear, it has been a pleasure to have you and your son as our guests. Your review is even more appreciated because is from a worldwide traveler like you. We are glad you enjoied your stay and we would be more than honoured to have you back here in our house. With all the best regards we wish you a lovely summer, Dante Bottamedi
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    Perfect place for holidays on the snow
    This is the perfect place to spent holidays in the winter time for couples and families. In the center of Andalo where the ski slpes an be reached by foot, You can find youself at home with the are that the owner and the staff have for their guests. Exellent food and a perfect modern wellness area...I absolutely recommend it!…
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    Date of stay: February 2013
    Value
    Rooms
    Location
    Cleanliness
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    Trip type: Traveled as a couple
    +1
    Simply perfect
    We stayed in this hotel last year during February. The position is perfect due to just a couple of minutes (4) walk to the center of Andalo. The service would deserve a higher mark than possible 5 :-) . What I would say was the best was the food and wellness center. We really enjoyed every dish served and the whirlpool and saunas were relaxing. We are really looking forward to be there this winter!…
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    Date of stay: February 2011
    Value
    Rooms
    Location
    Cleanliness
    Service
    Sleep Quality
    Trip type: Traveled with friends
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    LOCATION
    ItalyTrentino-Alto AdigeProvince of TrentoAndalo
    NUMBER OF ROOMS
    32
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