The kids love the miniclub, we partens the free time:) and the fantastic dinner every evening. Breakfast also very good. Nice spa area and swimmingpool for the kids. In the pool you need a swimming cap.
The trip was last minute but we wish we had known about it sooner and allowed more time to booking a longer trip. All staff were very helpful and the location with facilities were great. A perfect family holiday with 2 children (5 and 1.5)
They have great play areas for children of any ages, great treatments and massage, the food is very good (taste and plating) compliments to the chef!!! The rooms are clean, tidy and cozy, they are paying attention to details, like putting a crib in room for our little baby (9 mts) and a little bathtub. The staff were very kind and responsive on your needs, I totally recommend this hotel for families with kids and for sure, we will come back ! Thank you for your interest to make us feel like we were at home!
The spacious garden, the two wooden terraces and the balconies full of flowers create a pleasant atmosphere. The mountain architecture, which combines elements of solid wood and stone, the clean mountain air and the surroundings make this hotel a perfect location for rest, in privacy. If you are tired of the hustle and bustle of the city, you can relax reading a book on the sun lounger or in the hammock, taking a well-deserved bath of air and sun, and in the evening you can enjoy a glass of wine on the terrace in pleasant company.
As a family we spent a very nice skiing holiday. For families an ideal hotel, very clean rooms with daily cleaning, friendly staff, excellent food and very good child care. The ski bus stop directly in front of the hotel is practical. Conclusion: Recommended as a family hotel.
Just perfect for both kids and adults!fine food for all and special attention and patience for kids.entertainment for small and big kids and peace for parents!nice spaces to stay together as well (nice pool). I warmly recommend this small family run hotel for its quality and dedication to kids! Well done and see you next year! Un grazie speciale a Simona e Gianluigi dell animazione e al nostro cameriere della sera e allo chef bravissimo! Saluti anche da super nonna !
Hotel 4 stars family wellness, but in my opinion could be 5 stars, I tried all the 4 or Grand Hotel in Andalo but Serena Hotel is absolutely the best in Andalo !!!!. Welcoming amazing , rooms, cleaning, swimming pool ...... 5 stars. Thanks again for the amazing time here !
This is the perfect place to spent holidays in the winter time for couples and families. In the center of Andalo where the ski slpes an be reached by foot, You can find youself at home with the are that the owner and the staff have for their guests. Exellent food and a perfect modern wellness area...I absolutely recommend it!
We stayed in this hotel last year during February. The position is perfect due to just a couple of minutes (4) walk to the center of Andalo. The service would deserve a higher mark than possible 5 :-) . What I would say was the best was the food and wellness center. We really enjoyed every dish served and the whirlpool and saunas were relaxing. We are really looking forward to be there this winter!
Serena is a great hotel, very clean, good food, great services, wonderful people and just 20 minutes from the ski slopes. I loved skiing in Andalo and I would definitely recommend Hotel Serena for your stay there. I'm thinking of going there this year as well.
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