I felt very safe staying in hotel San Jose, they are taking very seriously the COVID protocol. The place is very clean and neat. The staff was very friendly and willing to help. Also, the location is perfect to walk around and have access to the city center. It was my first time staying in Matagalpa and the experience was awesome. Highly recommend.
This was my first trip to Matagalpa and hotel San José made it an awesome place to stay. The hotel was neat. I was able to observed the staff work on the cleanliness of the hotel overall. They are also following the covid safety measures, which made me feel safe and relax. A truly place that takes good care of its guests. Thanks for the incredible service.
Very friendly staff, the receptionist is talking English but generally Spanish is recommended. The room was really clean, air conditioned, ... Breakfast was included and in the Nica style with gallo pinto, scrambled eggs and toast. Totally nice place to stay for a few days.
We came to Matagalpa to visit my wife's family. Their house is small and it's full with people. We really couldn't stay with them so we booked a room for my wife me two years old daughter and myself at San Jose Hotel. Best choice ever. It's a very cozy place, ideal for families and business trips. It's in a really safe and good neighborhood within walking distance from downtown. It's quiet, very pleasant. The staff is very courteous, polite, friendly. Breakfast is great. Showers with hot running water, A/C in every room. We really enjoyed our stay here and HIGHLY recommend it.
We were received at the hotel with smiles from all the people who work there. The place is nicely designed and kept immaculate. It offers clean bathrooms and comfortable beds. It has nice common areas and breakfast is prepared to each person's choice and taste. Once we arrived, we made it our base to visit around Matagalpa. Reasonably priced and well located to walk around town. The surrounding area feels very safe. For the car, the staff arranged for space and kept an eye on it. It made our trip easy and relaxing.