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Le Menara North Khao Lak Resort

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15 Moo 2 Banglut Beach, Takua Pa 82190 Thailand
Update from hotel: This property is temporarily closed until 12/31/2020.
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Traveler (294)
Room & Suite (155)
Pool & Beach (129)

About

#2 of 15 hotels in Takua Pa
Location
Cleanliness
Service
Value
Le MENARA …North Khaolak By Khaolak Laguna Le Menara North Khaolak By Khaolak Laguna, the five-star resort, is originated with the concept to pass on the story of the beautiful land of Takuapa City through its valuable architecture and traditional culture. Inspired by the simplicity of the Morgan Village among the natural atmosphere, beautiful white sandy beach, waves, and endless blue ocean, Le Menara is a true happiness for your relaxation. At Le Menara North Khaolak By Khaolak Laguna, every moment of yours, either for sweet honeymoon couple or big family, will be enchanted with the five-star perfect harmony of rich nature and ultimate comfort. Inspired by the natural & charming unique simplicity of Morgan Village, Le Menara is specially designed to provide you the dream relaxation time amidst the true inspiration.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot tub
Infinity pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Poolside bar
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Head massage
Massage
Concierge
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
Thai
234Reviews26Q+A46Room tips
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Popular mentions
Notez N wrote a review Mar 2020
Bangkok, Thailand8 contributions
First of all i have to thank you your staff that take action on my issue leaking water from the A/C Front Desk staff,house keeping team and engineer team. They are very polite and professional specially two maids that come to my room to help us to move the bag to the new room. Thank you very much and keep going krab. ^ ^
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Date of stay: March 2020Trip type: Traveled with friends
1 Helpful vote
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Response from Le MENARA North-Khaolak , แผนกบริการทั่วไป / บริการส่วนหน้า at Le Menara North Khao Lak Resort
Responded Mar 24, 2020
Dear notezn2018, Thank you for taking time sharing your experience at Le MENARA as your recently stayed. I am pleased to read that you have enjoyed your holiday with us and giving us such a very kind compliments on services from our staffs.And we do apologize for the inconvenience cause happened on your stayed. Your kindness compliments has been passed to our team and we all look forwards to welcoming you back here again soon. Best regards Sasiya K Le MENARA Team
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Suzanne P wrote a review Mar 2020
Oxford, United Kingdom41 contributions22 helpful votes
I had read previous reviews and I always try to read between the lines a little. I had already paid and thought how bad can it be. Well to say bad doesn't sum it up. Firstly the hotel is empty so i thought maybe I would get a decent room. Wrong. Stuck up the back the only view being of burnt grass. I ventured down to the beach for a well deserved drink and in the bar I counted 8 staff not doing much. However none had the courtesy to come and see what I wanted. I had to wave which I hate doing, I then had a basic menu placed in front with no smile in the land of smiles. No one spoke English which is fine but also had no common sense. Eventually someone came and took my order. About 3 Thai choices and the rest was deep fried rubbish. I ordered and when it arrived it was uncooked and no resemblance of what I had ordered. I sent it back and ordered a phad Thai which was ok but nothing special. I then stayed in my room as I wasn’t going to risk dinner. Day two I was hungry. Breakfast was just as rubbish with the staff not even acknowledging me and I requested scrambled eggs. It filled a hole which is all I can say. Food quality is rubbish restaurant decor unfinished. I decided to go to the pool which I will say is magnificent and being the only one there was now a bonus. However with 8 staff doing nothing in the bar common sense says go and service the guests all 5 of them. I had to go to the bar myself to get a very overpriced drink again with not so much as a smile. Again I stayed in my room with nothing to eat. This morning I arrived at breakfast with no buffet just a basic sheet to order from. Then no one understands what I want and it all comes out on separate plates and cold. I was going to stay today and enjoy the pool but I can’t wait to leave. I appreciate the hotel is very quiet but this is when the service should be impeccable in a billed 5 star resort. They called me in the room to ask what time I would be checking out. What a joke there can only be 12 people in the whole hotel. No drinks in the mini bar. Usually I’m easily pleased and a good bar and a good breakfast is all it needs I don’t really worry about the rest but this is an absolute joke of a hotel which could be stunning. If you have booked then I would say cancel immediately. I wouldn’t wish this place on my worst enemy. I will check out pay my bill because otherwise I will be at fault and never grace the drive to this hotel again. I feel devastated for anyone coming here.
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Date of stay: March 2020Trip type: Traveled solo
1 Helpful vote
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69katjae wrote a review Mar 2020
Hofheim am Taunus, Germany19 contributions4 helpful votes
We came to Le Menara at the beginning of February 2020 with high expectations and a lot of anticipation and moved into the beautiful beach house on the left front by the sea (101). However, the disappointment was enormous when we found out: 1. Bravo Club all inclusive for Italian and French guests. (No reference to this on the Le Menara website.) The animation took place almost around the clock in front of our exclusive ‘honeymoon beach house’ which was advertised as absolutely quiet. The absolute catastrophe and to sleep before 1:00 am was unthinkable due to the all-round sound in the ultra-high decibel range. So not what you imagine for a quiet vacation. 2. Likewise, there was no fish restaurant, not even one a la carte restaurant, both of which were advertised on the website. The Bravo Club concept has led the structure of the resort to absurdity and as an individual guest you feel tolerated, but not welcome. Important are 'all inclusive' guests who reserve their loungers with towels at 7 a.m. (didn't know there was anything like that), who storm the breakfast buffet as if there was no tomorrow and who generally, including the arrogant animateurs, give the impression they own the hotel. 3. Under our pillow we found 3 rat dumplings and after we had reported this to the hotel management, the animal excrement we collected was received, but unfortunately the bedding was not changed. When we removed the sheet ourselves, we discovered 2 more 'legacies'. We already complained during check-in on arrival and then on the first evening after finding the contaminants in bed, about the a.m. points and asked to speak to the hotel management. This conversation took place, they apologized, but showed little determination to reimburse us for the hotel costs after we threatened to leave. This would be extremely complicated since we had booked through booking.com and they would not know whether booking.com would refund the money. As a hotel, they would have no influence on this. Since the amount involved was significant, we didn't want to take any further risk. We also found our house, the pool and the beach really great (except for the dirty bed linen). Primarily, but also because we really didn't want to take the stress and invest valuable vacation time to research and move to a new accommodation, we agreed on a compromise. We were paid one or the other taxi transfer to nearby restaurants (estimated ridiculous only 50-80 EUR). Unfortunately, we received no response, either verbally or in writing, to our renewed complaint (by email) a day later because the bed linen had not been changed. We are from the travel industry and can understand the reasons for the new concept (Thomas Cook bankruptcy and resulting cancellations). However, we cannot understand the fact that the hotel management does not disclose this new concept to individual travelers. Neither guests with an existing booking (we had booked before December 15, 2019, Bravo Cub came on December 15, 2019) will be informed about this new concept, nor will their own Le Menara Internet pages be updated accordingly. This has not happened until now (February 27, 2020). The Hotel Management must inform individual travelers in advance and offer the possibility of a free cancellation. You feel cheated and booking.com should seriously consider whether it would still offer such a Hotel resort on its pages. Recreation seekers spend a lot of money for the resort and are cheated. Never again!!!!!
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Date of stay: February 2020
Location
Service
Sleep Quality
Room Tip: A room as far as possible from BRAVO CLUB noise
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Response from Le MENARA North-Khaolak , แผนกบริการทั่วไป / บริการส่วนหน้า at Le Menara North Khao Lak Resort
Responded Mar 8, 2020
Dear Elke Bopp and Katja Ellmén, Thank you very much for spending your holidays with us recently and thank you for your comment sharing here. We all regret to know that there were many issues unsatisfied during you stayed with us.(6-13 February 2020).After our team received your complaint email then we passed this issues to the management team and made an appointment between you and the management team.The results that you agreed to stay with us until departure date as per the original booking with compensate three times of round trip transfer to the different destinations.But we can't offer the massage as per your second email request due to we can't offer that apart from our decision. Our management have investigated all the matter happened to you and we will try our best to improve all the necessary matter to ensure that our further customer will satisfy our services providing. Best regards Sasiya K Le MENARA Team
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DFF wrote a review Mar 2020
London, United Kingdom76 contributions11 helpful votes
We came here to meet our friends and we have been so disappointed. This is not a 5 star resort!!! There is no one staying here!! A large 120 metre pool but no one using it!! No atmosphere feels soulless. Breakfast was very poor. Staff unhelpful. Asked for a late checkout 3pm instead of 12pm, baring in mind no one is here, at breakfast if there was 7 people it was crowded they wanted to charge 1300thb Terrible location, miles from anything. We have had a month in Thailand and this was the worst hotel we have stayed in!!!😡
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Date of stay: March 2020Trip type: Traveled as a couple
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Response from Le MENARA North-Khaolak , แผนกบริการทั่วไป / บริการส่วนหน้า at Le Menara North Khao Lak Resort
Responded Mar 7, 2020
Dear DFF6464, Thank you very much for spending your holidays with us recently and thank you for your comment sharing here. We all regret to know that there were many issues unsatisfied during you stayed with us. Our management have investigated all the matter happened to you and we will try our best to improve all the necessary matter to ensure that our further customer will satisfy our services providing. Best regards Sasiya K Le MENARA Team
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karieva wrote a review Jan 2020
Averøy9 contributions4 helpful votes
Never order Le Menara ! There are so many hotell to choose, with serviceminded people ! 27 km to Khao Lak, 1000 bath t/r . Too far. They were very helpful only to the italian turists ! Mosquitos in the rooms, I don’t like, they bite me, I need to farmasi☹️
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Date of stay: January 2020
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PRICE RANGE
$43 - $870 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhang Nga ProvinceTakua Pa
NUMBER OF ROOMS
108
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Frequently Asked Questions about Le Menara North Khao Lak Resort
Which popular attractions are close to Le Menara North Khao Lak Resort?
Nearby attractions include Bangsak Beach (3.6 miles), Ban Nam Khem Tsunami Memorial Park (1.8 miles), and B52 Joe's Bar (2.2 miles).
What are some of the property amenities at Le Menara North Khao Lak Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Le Menara North Khao Lak Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Le Menara North Khao Lak Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Le Menara North Khao Lak Resort?
Yes, free parking is available to guests.
What are some restaurants close to Le Menara North Khao Lak Resort?
Conveniently located restaurants include Coconut Seafood Restaurant & Bar, Platoo Seafood and Grill, and Happy Beach.
Are there opportunities to exercise at Le Menara North Khao Lak Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Does Le Menara North Khao Lak Resort have an airport shuttle?
Yes, Le Menara North Khao Lak Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Le Menara North Khao Lak Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Le Menara North Khao Lak Resort offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Is Le Menara North Khao Lak Resort accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.