The staff were very accomodating and very hospitable. The managers and all the other staff were on their feet. No one waited for the other to get a job done. That was the beauty. Food was well presented. Rooms were comfortable. A/C was awesome. It worked like a blast. To upgrade, a mini fridge, a bathroom tap to wash feet and a clothes rack would do 🙂
Rooms are not upgraded for long. Everything was not as it is in the pictures. Pool is not 🚫 big enough. Specially restaurant is not adequate for a bunch of crowd,and foods were traditional. Beach front is great and nice. Separate parking is there.
Sampath Gihan the overall manager's hospitality and support is beyond excellent. you can reach him for any query and he will provide you a solution. As a family we enjoyed very much, specially the 24th Gala night with music and excellent food throughout the period. Support staff is very versatile and multitasking and very useful. We enjoyed sunset very much with beautiful scenarios and photo captures and also the beach front although not advice to bath. Special rare experience for our children to witness how coconut palm collected as toddy in the early morning and evening. If washroom can be improved would be great escape location. Worth the investment and would like to come again. - Dr. Edward Weerasinghe
We booked this hotel for our honeymoon staying here for two nights was so relaxing both of us enjoyed very much. We got a very nice Room near the beach Service and the food was great all staff members are very helpful also I want to mention our room bed decoration was very very nice thank you for that. We will came again for our 1st anniversary.
I came with my parents and stayed at Amagi beach , and it was a perfect stay rooms are clean, food was very very tasty thanks for the chefs service was good we all enjoyed our stay we will come again.
We booked 5 Rooms we came with our friends and stayed for one night and enjoyed every bit of it.from checking to checkout everything was great . All the staff are well alert on everything from the manager to all author staff were excellent , food , service all were excellent hotel is in a very good location , only thing that disturb us was the indian group that was staying at the hotel when we were having drinks out side one of the indian guest was taking photos on us we informed the hotel manager then we so Hotel Manager whent and spoke to the indian guest , after that everything was ok. Once again thank you for giving us good food and great service we will come next year, Have a wonderful Christmas and great new year.
We went with our family for two nights stay at Amagi Beach , it was a perfect stay we all enjoyed every bit of our stay. The hotel Staff is Very well organized From service to food 5 Star rating location is supper. Not much staff but the team is doing a great job. Keep up the good work we will definitely come again Mary Christmas and happy New year
Hotel is not clean properly Staffs are nod good lady housekeeping not good and not given anything if ask Beach is nice Garden is good Hotel is not maintain Room cleaning never done Food is not taatey but okay Chef was good in communication Attached beach nice
Pathatic sevice and staffs. Francis at restaurant is very rude and misbehave with the guest he just bothered about alacart guest and don't even bother for buffet area ,also the lady is very bad and she never listen when we ask for something and room was clean once only since we stayed for 14 days . We have never seen that the area or and rooms cleaning happen . Tha lady always west the time and roaming but they don't take care of there guest . I would like to thank Mr Anan who is always ready to help us for anything and he is the only person who is train well
We stayed here for 14 days but did not like the hotel. Room is not that much clean. No TV channels in the room when told maintainance person he did not help us on getting it rectified. Poor services . Staffs are rude need more training. Francis at the restaurant were very rude and don’t know how to behave with guest. Lady who work in housekeeping is very bed she always ignore us and never listen when we tell something. but one staff is always good behaviour his name is Anan always helpful when we needed something . The food was not good . Location of the hotel is very nice. Lady and Francis’s need more training on guest behavior.