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Holiday Inn and Suites Alpensia Pyeongchang Suite

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183 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Ayr, Australia
Reviewed 3 days ago NEWvia mobile

The room exceeded our expectations as we know rooms in Korea can be small. Stayed 4 nights. Staff were helpful and spoke good English. The only let down was that the sheets were not changed every day, the coffee and tea was not topped up at all and the toiletries not replaced on one occasion. Not a biggie as we...

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Helpful?
Thank reeses84
종필최, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Paul...

Reviewed October 31, 2016

Good for family with small kid as they provide mini room for the kids. View is soo nice. Hotel is superbly clean and complete with ameneties. Nice view around for photo taking. Convinient mini store around.

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Helpful?
Thank Nur D
종필최, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Reviewed October 21, 2016 via mobile

This hotel is worth visiting. Very polite service, good English where my hangul skills went awry (most of the time). Really comfortable but as many others have said - wireless is hopeless even if you are willing to pay. I just used international roaming with my carrier while staying. The area has really good food outlets so you don't need...

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Helpful?
Thank Johnwdale
종필최, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Singapore, Singapore
Reviewed September 14, 2016

Location of hotel is good, and one side has a great view of the ski area. This resort is good for beginner level skiers as there are gentle slopes. Not the biggest ski resort, but ok for amateurs like us and for family with kids who just want to try out ski-ing or sitting on the ski mat. Site for...

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Helpful?
1Thank Terence1974_12
종필최, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Reviewed July 5, 2016 via mobile

2 night stay in this fabulous resort got me fully recharged and rested. View was lovely, and hotel area had lots to see and do (for a hotel). I went with my wife and 2 kids, all who were delighted with the facilities. Problems: 1. No room service (No dine in option, no cleaning of room, only towel refills for...

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Helpful?
Thank Sj P
종필최, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Ipoh, Perak, Malaysia
Reviewed May 10, 2016

Back in 2010, we were here but alas it was a bit too short a stay. We were then with a tour and only stayed the night. We have since then been to many a ski resort but Holiday Inn and Suites Alpensia keeps flashing back. Hence we once said, we are coming back, we will see you in December...

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Thank GaryChin68
종필최, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Reviewed April 9, 2016 via mobile

Was here on the 3rd week of march and ski slopes have already been close. The suite was nice very accommodating for family. With heated floor to kitchen area all was very useful. I just wish they had a bidet tap for the toilet bowl. Other than that all is good. Planning another trip coming winter.

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Helpful?
Thank Shariffa N
종필최, 고객 담당 매니저 at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Asia
Reviewed March 15, 2016

Almost 3.5 hours from Incheon Airport by airport bus and walk only few minutes from bus station to the hotel. Hotel staff are friendly and helpful, the room is very nice and comfortable. Convenient store, coffee shop and restaurant not too far from the hotel. Definitely comeback again by the end of year 2016.

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Helpful?
Thank Lanta
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Reviewed March 4, 2016 via mobile

We spend two days at here.Enjoy ski and coffee-Angel in Us at here.... It s so Great !!! We booking the room that have 2ondols Korea Style bed . It s our first time for us to enjoy undol and inside the room have small but excellent kitchen - we cooking Ramyon inside the room .YumYum 😋😋 They have too...

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Helpful?
Thank Kate A
JohnNamhyeokKim, Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Hong Kong
Reviewed February 21, 2016 via mobile

The apartment is really spacious. Our kids stayed in the room with the tatami and we enjoyed some quiet time in the spacious living room. The kitchen is fully equipped but we are out most time. The only surprise was the absence of a DVD machine (we brought a few DVDs thinking we could watch them at night) so we...

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Helpful?
2Thank Amanda W
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Ski-In / Ski-Out
  • Wheelchair access
Things to do
  • Restaurant
  • Hot Tub
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Holiday Inn and Suites Alpensia Pyeongchang Suite

Address: 225-3 Yongsan-ri, Daegwallyeong-myeon, Pyeongchang-gun, Gangwon-do 232-952, South Korea
Location: South Korea > Gangwon-do > Pyeongchang-gun
Price Range: $84 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn and Suites Alpensia Pyeongchang Suite 4*
Number of rooms: 419
Reservation Options:
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Also Known As:
Holiday Inn And Suites Alpensia Pyeongchang Hotel Pyeongchang-Gun
Holiday Inn And Suites Alpensia Pyeongchang Suite South Korea/Pyeongchang-Gun
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn and Suites Alpensia Pyeongchang Suite staff and other travelers.
35 questions
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Questions? Get answers from Holiday Inn and Suites Alpensia Pyeongchang Suite staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floor and face to lake view.”
 of 5 bubbles Lanta, Mar 15, 2016 | Read review
“Sign up ICH to get free wifi. Request for extra futon.”
 of 5 bubbles BusYawbus, Jan 4, 2016 | Read review
“Request for a room at block 201 or 202.”
 of 5 bubbles Stephyyeo, Dec 10, 2015 | Read review
“Request for the Ski-Slope View. May need to pay more (I've forgotten about the price) but really. Get the Ski-Slope View ones.”
 of 5 bubbles jacksonc787, Aug 17, 2015 | Read review
“I believe every room come with good view”
  • view
  • balcony
  • toilet
  • kitchen
  • dinning table
  • toilet
  • room
 of 5 bubbles JoshuaP422, Mar 4, 2015 | Read review
5 of 5
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