Beautifully secluded, yet only a five-minute drive from Thandwe Airport, Merciel Retreat & Resort sets around the palm-fringed backdrop to give you the view of endless blue seascape. Blending tranquility together with gentle Myanmar hospitality, at Merciel Retreat & Resort we ensure your make the most of out your stay in Ngapali - one of the world's unspoiled beaches at its best. Note: We have seasonal closure from May to September, and will resume business as usual on 1 October.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Mid-range
Location
Zee Phyu Gone Village, Ngapali Beach, Ngapali 11221 Myanmar
Just after the porters quickly grabbed our bags, handed us a cool cloth, gave us a refreshing glass of coconut water, I stood up and walked through the lobby to look at the hotel’s beach. When I saw the shining Bay of Bengal, the pristine swimming pool and the palm trees at the waters’s edge, I swear — after a few moments — I felt like I’d lost 10 lbs. of stress, worries and travel weariness. The Merciel Resort is a couple of miles past the bigger towns and more crowded tourist areas but for us, that was perfect. We needed quiet. I definitely recommend upgrading to a beachfront bungalow. The room was awesome. It had a porch where each evening we sat, waiting for the gorgeous sunsets. First thing, every morning, we opened the curtains to a beautiful beach view. The food was great. We ate all our meals there. When we wanted to check out more of the island, the staff would call us a tuk-tuk, and we could go anywhere we wanted. One driver even added a short trip to a local fishing village, so we could see how the residents lived and worked. The staff did nothing but smile and give us great service. (Footnote: this is NOT a place for late night partiers. And, while we were there a bit of construction was going on to fix some of the bungalows that were damaged by storm surf.) This Ngapali Beach resort revived us...like a real vacation should. 🌴😎
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Date of stay: February 2020
Value
Rooms
Service
Room Tip:Go for the beach views.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were lucky enough to spend four nights at this magical hotel shared between the Sea View and Bungalow rooms. The rooms are good value for money, particularly the bungalows.
The hotel is set at a quiet end of Ngapali Beach away from most of the action, which means there is plenty of space on the beach and room to feel remote.
The pool, bar and restaurant provide excellent service and the sunsets are incredible. The restaurant catered for all our vegetarian requests and the food is delicious. One of the best meals we had in Ngapali. The cocktail waiter will make cocktails not on the menu so be sure to ask what else he can whip up!
The staff were wonderful and made sure all of our needs were looked after. They arranged us medical help after a soft sand incident on an e-bike. It felt like there was a small team looking after us throughout our stay.
Highly recommend staying here.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Owner_MRRNgapali, Director of Sales at Merciel Retreat & Resort, Ngapali
Responded Jan 12, 2020
Dear Benjamin, Thank you so much for your recommendation and valuable support to our hotel firstly!Glad to hear that you had a great stay with us . We do hope that we could serve you and your friends for the next stay if we have a chance. Thank you and All the best ! Best Regards, Merciel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 12 nights and during that time the staff were so helpful and friendly, they were attentive but not overpowering. The rooms are large and very clean (although bathrooms are in need of some renovations), with amazing views of the beach and sunset. Their restaurant serves very good food at very good price. Although only 3 minutes from airport, plane noise was never a problem in fact I can honestly say you just can’t hear them. Definitely on my list for next year, thanks to everyone.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Merciel team is surely one of the friendlies and kindest teams we have met on our trip at Ngapali beach. They take care of every wish of their guests and try to make you feel you are in paradise. The place is decorated with love, very colourful and with a large swimming pool. The kitchen offers many different dishes and beverages. It is a peaceful area, so one can surely relax. Thank you dear Merciel team for making our stay so lovely. ☺️
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Owner_MRRNgapali, Director of Sales at Merciel Retreat & Resort, Ngapali
Responded Jan 12, 2020
Dear Irena, Thank you for your kind feedback and glad to hear that you had a great stay with us ! Our team also really appreciate your valuable support to us. We do hope that we could serve our best for the next time visit if we have a chance. Thanks once again and Have a good day ! Best Regards, Merciel Team
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I was very happy on arrival to see my big spacious room and wonderful balcony overlooking the ocean and sunset. The beach here is rocky but there is sand for kids to play in. There is a beautiful pool for swimming. The more sandy beaches are about 3km away but it's quite noisy down there with trucks motorbikes and buses making terrible noise. So I went to the sandy beaches in the daytime and was happy to come back here to peace and quiet. I had the most amazing sleep every night here, not a sound to be heard. The food was always amazing, any fish dish and the chicken satay was awesome. Breakfast too filled me up so much I often had lunch at 6pm. There was also a spa which was excellent and I was kindly given a complimentary massage. The staff were amazing, couldn't do enough to help and were super attentive. I left with my batteries charged 100%, truly amazing!
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Date of stay: February 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is an excellent hotel.The territory is very beautiful and well-groomed.The staff and service are beyond praise. They are perfect.The cook excellently. The chef cooks superbly.Moreover,they decorated my room and restaurant on my birthday and help me to organize my birthday party. As a present they cooked a cake for me.It was so unexpected and nice. So,everything about this hotel is great-territory,rooms,staff,service,food. There is a beach next to the hotel.
I definitely recommend this hotel.
Best regards,Marina
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Date of stay: January 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Last six years ago, I have been visited to Merciel Retreat and Resorts, Ngapali Beach. Infinity swimming pool is great and beautiful. Staff are super friendly and helpful. They are always cheerful and ready to assist whatever I need. Breakfast is delicious and all foods are good
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Date of stay: November 2022Trip type: Traveled with family
Room Tip:Beach is narrow near hotel. Parking is Ok.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We arrived with great hopes to have a rest after a really active tour in Myanmar. But after one night we decided to move out due the construction area next to the hotel and there was also a temporarily built-up living area for the workers at the construction site. We were also not 'satisfied' with the beach: there were many rocks in the water, quite impossible to swim and the beach itself was also 'unkept'. The pool was dirty like hell, however the rooms and the hotel garden were ok. I attached some pics, decide your own :) Perhaps we arrived the worst time as there are nice reviews too.
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Date of stay: March 2016
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management-MRR, Owner at Merciel Retreat & Resort, Ngapali
Responded May 15, 2016
Dear CSzilvi, Thank you for staying with us and for taking the time to share your feedback. I am deeply sorry that we fail to meet your expectations. We have no excuses but a few explanations that we hope you will hear us. First of all, the “construction” area you referred to in the review is actually a “covered area” (phase II)” for further development of more hotel rooms in the future, and the laundry building which I think you had the impression that it was a “temporary living area” for our staffs. You saw our staffs around that building because they were working during the day to take care of our guests’ laundry. I agree that we should have separated the area better. Being housed on a slightly rocky part of Ngapali’s shoreline, we face challenges from time to time when it comes to “sandy beach” with crystal clear water; however, we are somewhat blessed by Mother Nature as we still have a small beach area at the side of the hotel. I am sad to hear that you were not happy with that part of our beach. As well as our swimming pool which was “green” for almost a week due to entering of sea water into the chlorinated pool as a result of high tide at night that caused rapid algae growth. Nonetheless, I can totally understand how you would feel and expect as a guest. Sad to learn that providing a complimentary transfer to the next hotel was all we could do to make it up to you that time. Even though a refund was properly arranged after the case was filed with our third party OTA, I still would like to personally apologize to you for the less than perfect stay. We are now closed for the rainy season and it is my top priority to take this opportunity to do a thorough renovation as well as other projects that are in the pipeline for further improvements. All your comments were noted and I do hope the experience will not deter you from visiting us again in the future. Thank you.
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This hotel is great and I would highly recommend it.
The rooms are lovely and spacious. Staff is super friendly and go out of their way to help guests.
Breakfast was one of the best during our 2 week stay in Myanmar. One the first day, we got a menu and had to choose between the American/English, the Continental or the Asian breakfast. On the second day we had a buffet (I guess due to the fact that there were more hotel guests).
The pool area is also great and quiet and on the side you can go directly to the beach (where there are also sun loungers). The hotel also offers inflatable rings for free for floating around in the sea.
Hotel also offers bikes for free for hotel guests to cycling around Ngapali Beach area.
Only downside is that restaurant dinner menu as well as mini bar have higher prices than typical for Myanmar (but still on the affordable side). And you can easily get some drinks and snacks from the local shops to enjoy on your room's balcony (with sea view).
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Date of stay: November 2014Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management-MRR, Owner at Merciel Retreat & Resort, Ngapali
Responded Sep 23, 2015
Dear luiles, Thank you for choosing Merciel Retreat & Resort for your stay in Ngapali. We apologize that we are able to respond to you only now due to some movements in management team. Great to read that you love our spacious rooms, friendly and helpful staffs. It is wonderful that you find breakfast at our resort to be the best during your long stay in Myanmar. This is a great source of motivation to our F&B team to do better. Thank you for appreciating our pool and other facilities that we offer. Your fair comment regarding dinner menus is carefully noted. With new management team, new changes have been in place including set and à la carte menus for your dining options. Hope to have an opportunity to welcome you back at our resort.
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It is nice place to Visit, But it is away from the center of Ngapali Beach. If you like quiet place , it is great place. if you like swimming,walking and Eating , it is not too good . Staffs are great and nice. But Price of food is so high.
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Date of stay: April 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Owner_MRR, Manager at Merciel Retreat & Resort, Ngapali
Responded Apr 5, 2018
Dear Amh M, Thank you very much for staying with us and taking time to review us on TripAdvisor. Wonderful to know that you mentioned our Merciel as a nice place to visit. We thank our team members for continually demonstrate their friendliness. Your recognition means a lot to the team and will definitely share your positive comment with them for their motivation. Your comment on the prices of our menu is also well noted. We sincerely hope to see you again in near future.
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Dear miamondy,
Good day. We have 4 twins and 10 doubles for both categories. They are housed on a duplex building type where garden view Junior rooms located on the ground floor, and 2nd sea view Executive rooms on the upper level overlooking the sea.
2 Juniors on the ground floor and 2 Executive on the first floor are connected by a short wooden staircase in the middle. Hope this answers your question. Do feel free to reach out to us for more information. Have a lovely week ahead.
Appreciate your time leaving us a question on TripAdvisor. Thank you.
There are more places to choose from in the Ngapali area.
PRICE RANGE
$112 - $114 (Based on Average Rates for a Standard Room)
LOCATION
MyanmarRakhine StateNgapali
NUMBER OF ROOMS
42
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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