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Heritage Le Telfair Golf & Wellness Resort

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Traveler (5455)
Pool & Beach (773)
Room & Suite (351)
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About

#54 of 786 hotels in Mauritius
Location
4.7
Cleanliness
4.7
Service
4.7
Value
4.4
Travelers' Choice
Heritage Le Telfair Golf & Wellness Resort - Your refined Small Luxury Hotel of the World. A beguiling blend of luxury, intimacy and elegant architecture exuding the ambiance of grand tradition properties for a stay tailored around fine dining, personalised service, exclusive spa facilities and access to a multi award golf course. Named after famous Irish naturalist, Charles Telfair, who lived in the area in the 19th century, the hotel basks in the history of Mauritius and the Bel Ombre region showcasing the rich heritage of our island. Our 158 Suites have beautiful sea views or garden or river views with floor to ceiling French windows, private balconies or verandas. Resort Highlights: • Affiliate member of Small Luxury Hotels of the World (SLH) • Privileged access to all Bel Ombre facilities • Offering a unique Gourmet Bliss dining passport on the island • Elegant colonial architecture • Butler at your service in all our suites • A 2,500 sqm Spa with a unique Wellness Bliss optional package • 1 km of pristine beach • Access to our 18 holes championship golf course, Heritage Golf Club • Complimentary baby corner for toddlers under 3 years of age • A heated pool for all our guests • A choice of 12 restaurants across the Domaine with different gourmet experiences • Access to the only foot golf of the island • Fully renovated Heritage C Beach Club • 3 different wine cellars across the Domaine • Certified ''Green Key'' hotel
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Property amenities
Free private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Badminton
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Bicycle rental
Bicycles available
Boating
Canoeing
Diving
Game room
Golf course
Hiking
Horseback riding
Snorkeling
Tennis court
Water sport equipment rentals
Windsurfing
Archery offsite
Bicycle tours
Billiards
Canoeing offsite
Darts
Entertainment staff
Evening entertainment
Fishing
Patio
Table tennis
Walking tours
Water park offsite
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Hot spring bath
Light therapy
Makeup services
Manicure
Massage
Massage chair
Neck massage
Open-air bath
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Outdoor furniture
Picnic area
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Bay View
Languages Spoken
English, French, Russian, German and 1 more

Location

Coastal Road, Bel Ombre, Mauritius 61002
Heritage Le Telfair Golf & Wellness Resort
Traveler Insights
This summary was created by AI, based on 215 recent English reviews.
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Heritage Le Telfair Golf & Wellness Resort is acclaimed by many travelers for its lively atmosphere, furnished rooms and welcoming environment. The hotel's amenities, including restaurants, pools, water sports, and wellness center, are highly praised, particularly the inclusive 'Gourmet Bliss' package. Many guests highlight the resort's stunning location, beachfront access, and proximity to leisure activities. Despite some minor cleaning issues, the rooms are generally appreciated for their comfort and space. The personalized service, friendliness of staff and high cleanliness standards are frequently commended. However, opinions vary regarding the value, with some guests feeling overcharged for certain items.
Location
Picturesque
Atmosphere
Lively
Rooms
Comfortable
Value
Mixed
Cleanliness
Immaculate
Service
Attentive
Amenities
Abundant
Location
Picturesque
Travelers praise the hotel's location for its beauty, beachfront access, and proximity to leisure activities. Some mention it as being in a fantastic and stunning location, while others mention its value for money.
  • JamesWeegie91
    JamesWeegie91
    Aug 2023 14 contributions
    ...The location itself is beautiful, with a plethora of restaurants and activities on offer should you wish to do something other than soak up the scenery and relax...
  • stefanrE9623RC
    stefanrE9623RC
    Aug 2023 18 contributions
    Great Place on a beautiful location with friendly staff...
  • Hans Mohabeer
    Hans Mohabeer
    Jul 2023 4 contributions
    Excellent hospitality and nice hotel location between sea and nature...
  • Vridhee M
    Vridhee M
    Jul 2023 2 contributions
    ...Fantastic location in the South, the room was clean, well decorated and spacious, we had a great river + sea view...
  • Elisha C
    Elisha C
    Jun 2023 1 contribution
    ...The beach is really nice, only downside is the water is quite shallow but that’s just due to location...
  • hazel h
    hazel h
    May 2023 1 contribution
    Beautiful location, great restaurants and although the spa is quite small the massages are really good...
  • 697phil
    697phil
    Apr 2023 6 contributions
    ...All the service is going to the wedding with very loud music (I mean very very loud and we are used to loud music) on average location of the property... Value for money is better and the rooms are bigger and as said location of Trou Aux Biches (we stayed here as well) is a much better...
  • Matthew B
    Matthew B
    Apr 2023 2 contributions
    Top grade location all round...
  • oeklands
    oeklands
    Mar 2023 1 contribution
    ...The location of this resort is nothing but amazing...
  • Mark N
    Mark N
    Feb 2023 9 contributions
    ...Its location on the beach and multiple pools ensures space for everyone. Its crown jewel has to be The Chateau Golf Course, on which we enjoyed numerous rounds, always greeted with warmth by the caddy masters, green staff and pro shop team and what a superb location to eat and drink after golf...
  • Mike G
    Mike G
    Jan 2023 17 contributions
    ...The weather was fantastic, cocktails sublime and sunsets incredible all set in a fantastic location and enjoyable environment...
  • Age F
    Age F
    Jan 2023 1 contribution
    ...location , people , food and drinks excellent ! But still in a location as Mauritius the weather is an important link to create excellency ...
  • MikeGrahamHermanus
    MikeGrahamHermanus
    Dec 2022 263 contributions
    ...There are so many choices of accommodation types to suit budgets and location... We think that Heritage Le Telfair has everything to offer for couples or families in a beautiful location and with wonderful weather...
  • Carol K
    Carol K
    Dec 2022 1 contribution
    ...if you are looking for 5 * service from staff that are warm, caring and attentive in a beautiful location then this is a hotel that ticks all these boxes...
  • RoopsK
    RoopsK
    Nov 2022 14 contributions
    ...A beautiful challenging course in a stunning location, followed by a lazy lunch on the veranda of the Club house...
  • Andy C
    Andy C
    Nov 2022 6 contributions
    ...Staff super friendly, location lovely, excellent Golf...
  • Roy and Mary P
    Roy and Mary P
    Nov 2022 47 contributions
    The location and the hotel layout are absolutely beautiful...
  • Francis C
    Francis C
    Oct 2022 2 contributions
    ...The hotel was superb; the location and facilities, activities, food and staff were exceptional...
  • Trevor Craig
    Trevor Craig
    Sep 2022 18 contributions
    ...Their website is a very accurate representation of this hotel but does not convey the ambiance of this hotel location or the impeccable service from both staff and the facilities on offer. We stayed on a beachfront junior suite which had every facility we could have ever wanted including an inside and an outside shower, and it was worth paying the extra for this location for a week...
  • Quinton Smith
    Quinton Smith
    Sep 2022 103 contributions
    ...Final thanks to Dominique Grell the GM and his Team at Heritage Le Telfair - Francine, Kavi, Jimmy & Navish, we could not have chosen a more stunning Hotel & Resort location, lots to do and see in Mauritius for our 2022 vacation...
  • MALGORZATA S
    MALGORZATA S
    Sep 2022 6 contributions
    ...Amaizing property, fantastic location, very helpfull staff with very personable service...
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Atmosphere
Lively
Travelers describe the hotel as having a lively atmosphere with regular entertainment, well-furnished rooms and a welcoming environment.
  • Ameesha A
    Ameesha A
    Jul 2023 3 contributions
    ...The luxurious accommodations provided us with a haven of comfort and relaxation, offering breathtaking views and a serene atmosphere that instantly put us at ease...
  • tkosmo216252
    tkosmo216252
    Jul 2023 1 contribution
    ...From the moment you step into the grand lobby, you are greeted by the warm smiles of the staff and the elegant decor. The room is spacious and beautifully furnished, with a comfortable bed and plush pillows...
  • dlenormand93
    dlenormand93
    Jun 2023 2 contributions
    ...The decoration makes you feel like in some Scottish or British castle or palace that is just indescribable... The rooms are also the cherry of the cake, from the bed, to that gorgeous exterior shower, the amenities...
  • Rohit S
    Rohit S
    Jun 2023 17 contributions
    ...The styling of the restaurants , the meandering pathways , the rolling golf course, the beach , the spatial rooms , everything evoked a sense of calm and peace...
  • Edward A
    Edward A
    Jun 2023 64 contributions
    ...We had a dinner at the next door hotel called the Awali and we dined at the buffet restaurant which was okay but lacking in atmosphere...
  • Remy D
    Remy D
    Jun 2023 1 contribution
    ...From the moment you walk in, you are made to feel welcome...
  • 697phil
    697phil
    Apr 2023 6 contributions
    ...It gives a cozy atmosphere with 3 pools in different sections... All the service is going to the wedding with very loud music (I mean very very loud and we are used to loud music) on average location of the property... In the fist night we complaint and they said they would tell the venue to lower the music... They just told us that but the loud music continued until 23:30... The second the night was the worst with the loudest music until 24:30...
  • sandracnielsen
    sandracnielsen
    Apr 2023 1 contribution
    ...Had such a great Holliday here would strongly recommended everyone to come here. The environment and architecture of the hotel is so nice and the spa great...
  • seztravel2018
    seztravel2018
    Mar 2023 3 contributions
    ...The resort has its own beach club which had a very European vibe and reminded us of the ones we have visited on the French Riviera, they serve a lovely Sunday brunch with a live dj playing Ibiza type music and it’s very chilled and relaxed, you can also choose to dine in the Heritage Awali next door which also has a great choice of restaurants...
  • fideli01
    fideli01
    Mar 2023 39 contributions
    ...Plenty of evening entertainment in the Cavendish Bar with occasional performances from local cultural artists...
  • Katy H
    Katy H
    Jan 2023
    ...Depending on where your room is you have the benefit of booming music from two venues meaning the types of music clash together until midnight...
  • Mike G
    Mike G
    Jan 2023 17 contributions
    ...The weather was fantastic, cocktails sublime and sunsets incredible all set in a fantastic location and enjoyable environment...
  • ben r
    ben r
    Jan 2023 1 contribution
    ...We especially like C Bar where there’s a bit more of a low key beach vibe and good music...
  • Odille B
    Odille B
    Jan 2023 1 contribution
    ...Beautiful atmosphere at the bar and we could enjoy our cocktails at the sound of live music...
  • Iain L
    Iain L
    Dec 2022 1 contribution
    ...Better kids club, more daily entertainment (DJ’s, live singing, kids activities) and Christmas Day they brought in animals, a magician, dancers - our young kids loved it...
  • MikeGrahamHermanus
    MikeGrahamHermanus
    Dec 2022 263 contributions
    ...Rooms/suites are very nicely furnished and comfortable and are provided with all amenities... There is often music in the evenings at the Cavendish Bar and at holiday times there is usually music in other locations...
  • Ewan M
    Ewan M
    Dec 2022 4 contributions
    ...There was regular DJ events and live entertainment in the night which was an added bonus... With our favourites being the Gin ja and La palmier...
  • Marko
    Marko
    Dec 2022 3 contributions
    ...Lots of activities, one evening we enjoyed some live music for 2 hours...
  • steve m
    steve m
    Sep 2022 37 contributions
    ...The sea view room that we were allocated was very luxurious with amazing views of the sea and pool... There is a pianist or a band most nights playing chilled out music, however if you prefer something more lively then you can use the bar at the Awali Hotel next door...
  • Roxanne F
    Roxanne F
    Sep 2022 1 contribution
    ...The live musicians kept us entertained and we found ourselves swaying and singing along to pop favourites night after night, it was so much fun!...
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Rooms
Comfortable
Travelers generally find the rooms comfortable, well-appointed, spacious, and clean. Some guests appreciated the room views and amenities, while others mentioned minor issues with cleaning and maintenance.
  • Olivia Hamilton-Thomas
    Olivia Hamilton-Thomas
    Sep 2023 47 contributions
    ...Room was spacious, cozy and mostly clean minus a few ants Yoga session was really good and spa treatment great but expected st the extra cost. It was a lovely stay but I am surprised to see so many reviews of people coming back year after year as does feel a little dated in certain areas...
  • Bhavna J
    Bhavna J
    Aug 2023 1 contribution
    ...Aartee made sure my room was spotless everyday under the supervision of Reshma and Marie-Ange who came to see if I was happy with the housekeeping...
  • Ameesha A
    Ameesha A
    Jul 2023 3 contributions
    ...The luxurious accommodations provided us with a haven of comfort and relaxation, offering breathtaking views and a serene atmosphere that instantly put us at ease...
  • Ngozi E
    Ngozi E
    Jun 2023 43 contributions
    ...Other than that the rooms are cheaply decorated and are falling apart, all the handles on the bathroom doors were constantly falling off...
  • Robert M
    Robert M
    Jun 2023 2 contributions
    Our stay at Heritage Le Telfair was most enjoyable... The room was comfortable and of very good size and the facilities were exceptional with the uncrowded swimming pool within only a few metres of the Sandy beach and Indian Ocean...
  • Ann v
    Ann v
    Apr 2023 2 contributions
    Very beautiful resort, Rooms and bed escellent. Even though it was fully booked you never had the impression it was crowded...
  • 697phil
    697phil
    Apr 2023 6 contributions
    Colonial style hotel in the south west... Rooms were clean (with exception of many ants) and nice... Best rooms are in the beach but way more expensive... On the second night it was so loud as I said and after complaining they arranged another room but they arranged one room (sleeping with the 4 of us) instead of a one-bedroom apartment without saying this in advance... Value for money is better and the rooms are bigger and as said location of Trou Aux Biches (we stayed here as well) is a much better...
  • samit212
    samit212
    Apr 2023 4 contributions
    ...He was always available by phone, cheerful and organised everything for us from restaurant and spa bookings to any small issue we had with the room...
  • seztravel2018
    seztravel2018
    Mar 2023 3 contributions
    ...The staff are the best I have come across in years of travelling 3/4 times a year in terms of wanting to make sure your having the best time and genuinely being happy in their jobs, our room was a junior suite beachfront and was beautiful and very well appointed with luxury touches and a stunning free standing bath overlooking the beach...
  • Roger Taylor
    Roger Taylor
    Mar 2023 31 contributions
    ...We were given a delightful room with French doors opening on to a garden area with a swimming pool and the sea and beach beyond. The resort is designed with clusters of houses comprising separate rooms, in leafy streets... The absolute highlight was Le Chateau, a beautifully restored plantation mansion, for special occasions, with food to match...
  • 355alastairw
    355alastairw
    Feb 2023 11 contributions
    ...Set within an expansive, beautifully maintained plantation style estate, Heritage Telfair provides guests with well proportioned, luxurious accommodation set within lush tropical gardens a short walk from a pristine beach...
  • Katy H
    Katy H
    Jan 2023
    ...Depending on where your room is you have the benefit of booming music from two venues meaning the types of music clash together until midnight...
  • Andrew W
    Andrew W
    Dec 2022 2 contributions
    ...From the minute we arrived Melvin our room host made and suggested our restaurant bookings arranged day trips and even picked current leaves from his home garden as a gift!...
  • Vacation51311277691
    Vacation51311277691
    Dec 2022 1 contribution
    ...Small things such as water in our rooms not being replaced, new towels in our rooms, and detailed information regarding activities, menu's and what we were able to do at the resort was difficult to find out...
  • JessW14
    JessW14
    Dec 2022 10 contributions
    ...The staff is very welcoming, with "resident hosts" assigned to rooms to facilitate the whole experience... Rooms are cosy, large and clean...
  • emma h
    emma h
    Dec 2022 24 contributions
    Potentially a lovely old colonialstyle hotel, with very comfortable large rooms etc... No frills on arrival , like fruit, flowers etc in room as with other 5* hotels... No in room information or how to contact laundry, restaurant etc, have to meet with staff to discuss activities and hotel facilities... Supposed to book all in advance yet no prior warning of that and staff can be not entirely up to date on availability etc, so not satisfactory...
  • 518ram
    518ram
    Oct 2022 1 contribution
    ...It would help if the plug points are more appropriately located in the various rooms with the ability to use misc...
  • Michelle K
    Michelle K
    Sep 2022 8 contributions
    ...There are many different room types, we wanted to be Beach Front, in saying this even if you don't choose absolute Beach Front there are enough chill zones to leave your room and experience the Resorts Facilities...
  • childwall2016
    childwall2016
    Sep 2022 17 contributions
    ...When we arrived we met our residence host Yanick, who showed us to our room which was a lovely surprise as we had been upgraded... Whenever she saw us around the hotel she always came over to say hello and ask if we needed anything replacing in our room...
  • steve m
    steve m
    Sep 2022 37 contributions
    My wife & I stayed at the Le Telfair for 6 days after transferring across from the Awali Hotel next door to spend time with my Brother in Law & his wife who were already staying there... The sea view room that we were allocated was very luxurious with amazing views of the sea and pool...
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Value
Mixed
Travelers have mixed feelings about the value, with some finding packages worth the cost and others feeling overcharged, especially for drinks.
  • Seiko P
    Seiko P
    Sep 2023 2 contributions
    ...Our toddler knocked my wife's non-alcoholic, easily made drink over and the waiter brought a replacement, but charged for both (which I thought was pretty petty for a 5 star, especially when it was a cheap drink to make). I manually took it off the bill when I signed, and then had to make my case at checkout as the waiter had ignored the amended bill and still charged...
  • MrsRSK23
    MrsRSK23
    Sep 2023 1 contribution
    We arrived to be told because my husband had no closed shoes we couldn’t dine at the restaurants at night which we paid for in half board... So we ordered room service which we still have to pay for even though we had real choice... For that price there are more superior experiences available on the island...
  • Gerard W
    Gerard W
    Sep 2023 2 contributions
    ...I was on the Gourmet Bliss package which opens most of the restaurants and bars around the complex, including the Awali and Golf Club...
  • Merce C
    Merce C
    Aug 2023 1 contribution
    ...The food was reasonably good, but (we agree with other guests) it is not worth the price they ask for. The worst was the risoto for 1.100 rupees .... (mine is much better, and I am not a professional cooker)...
  • zedbay
    zedbay
    Jul 2023 17 contributions
    ...Good value for money regarding food...
  • 119darleneh
    119darleneh
    Jun 2023 4 contributions
    ...We have seen an exhorbitant increase in the prices of your drinks, including soft drinks as well as water and wine. This is not acceptable and certainly something that needs to be considered in returning... The prices of the wine were 6-7 times more than the cost of the same bottle of wine in a SA restaurant...
  • Ngozi E
    Ngozi E
    Jun 2023 43 contributions
    Our trip to this beautiful island was marred by our stay at Telfair... Our butler also booked us on the wrong activity and didn’t give us information about a dinner at the adjoining hotel and so we spent much more than we anticipated... Finally, the food was mediocre and overpriced...
  • arjunlad
    arjunlad
    May 2023 8 contributions
    ...We had to repeatedly ask for drinking water replenishment in the room and they charged us for drinking water in the restaurant...
  • 697phil
    697phil
    Apr 2023 6 contributions
    ...Best rooms are in the beach but way more expensive... Overall hotels in north west are better with way nicer beaches)... And the third night it stopped around 23:30/24... Value for money is better and the rooms are bigger and as said location of Trou Aux Biches (we stayed here as well) is a much better... For Telfair please ask in advance if they organize a wedding ;-)...
  • DERIX&ARENS
    DERIX&ARENS
    Mar 2023 14 contributions
    ...Book your tours and trips in Mauritius at your Hotel where you are staying. That is a lot cheaper then online via booking offices like booking.com, Get your Guide, Emirates etc...
  • G7406EQmichaelh
    G7406EQmichaelh
    Mar 2023 5 contributions
    ...We were only here for 4 nights, so we took the half board option, which worked very well for us...
  • dp478
    dp478
    Feb 2023 50 contributions
    ...The wine needs to be better, you don’t have to spend lots of money on wine for it to be drinkable but the bottles which are included are c.£6 in a supermarket in the UK and are rubbish and even worse in the Awali!... There is a chargeable wine list but even then there is no midpoint wines so for a half decent bottle of red you’re looking at spending another £100... There is a good range of free activities also included on resort and some which are chargeable but reasonable...
  • Mark N
    Mark N
    Feb 2023 9 contributions
    ...Whilst we only booked half board this holiday as we do not drink heavily, I know how much we paid for the package and it should certainly, when replicated throughout a pretty full hotel, ensure there is sufficient in the pot to leave gratuities as a discretionary item rather than perhaps making some feel its an obligation...
  • kevinfokw
    kevinfokw
    Feb 2023 1 contribution
    ...Value for money, we strongly recommend...
  • Vacation51311277691
    Vacation51311277691
    Dec 2022 1 contribution
    ...We were rushed, had a 15min shoot and were expected to pay 20 000 rupees for a book, for a 15min shoot - Really over priced. The food was amazing - but the french chef at la Palmier was over priced... The menu was plain, and it was named a lobster evening, but was not worth it... If i had known what the menu was beforehand, I would not have eaten there, and would have eaten at Ginja, or elsewhere...
  • emma h
    emma h
    Dec 2022 24 contributions
    ...Though only given 1 bottle of free water per day at night which is ridiculous... W ho offer you a drink and then you are charged!... Makes you feel as if you are on a cheap 3* package holiday at 5* prices!!...
  • smarkholden22
    smarkholden22
    Nov 2022 76 contributions
    ...Always do this as half board will cost you a fortune... The Golf Club – Avoid, even for lunch...
  • seonaid205
    seonaid205
    Nov 2022 3 contributions
    ...We were on the Gourmet Bliss package which covered everything we needed - and more!...
  • shamiela2022
    shamiela2022
    Oct 2022 1 contribution
    ...Allan from Le Chateau, you're an absolute star... The only negative I can possibly think of is as follows, we opted for the Gourmet Bliss Package which costs significantly more than the half board option... We do not consume alcohol at all and it might be nice if hotels started introducing non alcohol packages which I believe would be at a significant discount...
  • Michelle K
    Michelle K
    Sep 2022 8 contributions
    ...When picking our package we started on Half Board but quickly upgraded to the Gourmet Bliss as it was value for us. Beverages are quite pricey and it made sense to have no surprises in the end and just eat/eat/eat/drink/sleep and relax!...
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Cleanliness
Immaculate
Guests frequently commend the hotel for its high standards of cleanliness, from the rooms to the common areas. However, some suggested improvements in certain areas.
  • Bhavna J
    Bhavna J
    Aug 2023 1 contribution
    ...Aartee made sure my room was spotless everyday under the supervision of Reshma and Marie-Ange who came to see if I was happy with the housekeeping...
  • David B
    David B
    Jul 2023 5 contributions
    ...The pools were immaculate and well tended. The beach was clean, white sand and turqouise water with a rum and coconut bar on the beach - what more could you want?...
  • Eduardo S
    Eduardo S
    Jul 2023 1 contribution
    ...Another special thank you to ALL the staff, in particular to Mendini who kept our room always clean and made sure we always had water, coffee etc...
  • Hasina A
    Hasina A
    Jul 2023 1 contribution
    ...ALL staff at Annabelle’s were incredible and also the maintenance staff who do an amazing job keeping the grounds pristine...
  • Viyur
    Viyur
    Jun 2023 2 contributions
    An incredible destination and resort with incredible, well maintained gardens, buildings and rooms... At all hours we could request our baby bottles to be washed and steamed...
  • 248debrah
    248debrah
    Jun 2023 27 contributions
    ...The rooms are huge, light, airy and spotless just like the whole both Heritage hotels...
  • Zareen F
    Zareen F
    Jun 2023 1 contribution
    ...Rooms are so clean, comfortable and spacious, with extreme attention to detail for every little thing around the entire hotel which also supports sustainability a lot!...
  • Arun K
    Arun K
    May 2023 1 contribution
    ...The rooms and related service is faultless and the grounds are superbly maintained...
  • arjunlad
    arjunlad
    May 2023 8 contributions
    ...Housekeeping and restaurant services could have been better...
  • Harriet F
    Harriet F
    Mar 2023 1 contribution
    ...Our sea view suite had a gorgeous view and the cleaning staff were extremely efficient...
  • P3943KQkaren
    P3943KQkaren
    Mar 2023 2 contributions
    ...The beds are super comfortable, the hotel is exceptionally clean and well kept and the staff and service are exceptional fulfilling your every wish and need...
  • Victor C
    Victor C
    Feb 2023 2 contributions
    ...The entire hotel, including the room, was designed impeccably in a British Colonial style and was absolutely spotless... The Heritage Golf Course was beautiful and well-maintained, with the fairway and greens all in great condition...
  • dp478
    dp478
    Feb 2023 50 contributions
    ...Meldini our housekeeper was fantastic and so helpful with arranging a deep clean of our room mid way through our stay...
  • niclas67
    niclas67
    Jan 2023 15 contributions
    ...Very good rooms but cleaning could step up one step...
  • Jet34390004439
    Jet34390004439
    Dec 2022 1 contribution
    ...I would strongly recommend more attention to the cleaning services in the rooms and the restrooms around the facility...
  • Bente D
    Bente D
    Nov 2022 5 contributions
    ...And after events there, they had problems getting the beach ready for guests next morning (waste left in the sand and on lounge tables + toilets lacking soap and hand towels)...
  • Marion G
    Marion G
    Nov 2022 68 contributions
    ...We were wonderfully looked after by Lovevishka who organised all our restaurant reservations, transfer, and ensured that we had everything we required, somehow finding us each day to check that everything was ok.Davina looked after our room, she couldn’t have been more attentive, our room was always left spotlessly clean and tidy, supervised by a lovely housekeeper... The golf was once again fantastic, such a beautiful well maintained course...
  • ashwinm2017
    ashwinm2017
    Nov 2022 1 contribution
    ...Very clean everywhere with courteous staff...
  • childwall2016
    childwall2016
    Sep 2022 17 contributions
    ...Every area of the hotel is pristine at all times of the day which is a credit to all the staff who are always smiling... I can not thank the staff enough for making our anniversary so memorable and we can not wait to return, a special thank you to Reshma our housekeeper/supervisor who went out of her way to make sure that we had everything that we needed in our room...
  • Roxanne F
    Roxanne F
    Sep 2022 1 contribution
    ...Upon arrival at the reset at 9am, the friendly staff greeted us with refresher towels and a welcome drink ensuring we were comfortable while they handled the admin to get us checked in... Our garden suite was very spacious and kept clean and tidy by our housekeeper Sita, who was very accommodating of the schedule arranged by our amazing host Ashni for turn down service...
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Service
Attentive
Travelers commend the hotel's personalized service, noting the attention to detail, responsiveness, and friendliness of the staff.
  • Andrew W
    Andrew W
    Dec 2022 2 contributions
    ...Beautiful hotel with exceptional staff! From the minute we arrived Melvin our room host made and suggested our restaurant bookings arranged day trips and even picked current leaves from his home garden as a gift!... You won’t find a a better hotel.. once again the Staff are the difference here.. truly truly awesome!...
  • Vacation51311277691
    Vacation51311277691
    Dec 2022 1 contribution
    ...We were welcomed professionally by the staff, and really enjoyed dour stay... Small things such as water in our rooms not being replaced, new towels in our rooms, and detailed information regarding activities, menu's and what we were able to do at the resort was difficult to find out... There were some stand out staff that made our stay amazing... Wendy at Ginja, Our hostess Ashni, Kurtley and Michael at Activity center, Ashwan at C beach and Jennifer and Sharone at Annabella... They went out of their way to make our stay really pleasant... These type of staff take Le Telafair to the next level, and i can be honest about that... The level of service at Le Telfair was really good... Overall, i really enjoyed the stay, and was amazing... The service, and food, and comfort level was really worth it...
  • emma h
    emma h
    Dec 2022 24 contributions
    ...Though only given 1 bottle of free water per day at night which is ridiculous... No in room information or how to contact laundry, restaurant etc, have to meet with staff to discuss activities and hotel facilities... W ho offer you a drink and then you are charged!... Breakfast basic, liable to make you sit and wait although tables free, choices limited and school bell rings at 1030am to say all over and time to leave... Supposed to book all in advance yet no prior warning of that and staff can be not entirely up to date on availability etc, so not satisfactory... Water only free if asked by the glass, again if 3* expected 5* not unlike other hotels on the island... What more can one say other than most of the staff very helpful and seniors do listen to one’s comments and try...
  • Clare L
    Clare L
    Dec 2022 4 contributions
    ...This beautiful hotel exceeded our expectations & we had a truly amazing holiday. Melvin greeted us on arrival & took care of us during our stay, booking restaurants for our duration & making sure our stay was as perfect as possible... The alcohol, food and water sports on offer were beyond generous, we never felt hungry, thirsty or bored... Dining was incredible, starting with a buffet breakfast at Annabellas thank you to Naresh, vandoo, Mukesh... lucie, govesh, Priscilla, Samuel, Basil & Anastasia our room maid... In fact every member of staff we met were courteous and happy to help... Thank you to Alexandre & your colleagues for an unforgettable final night!... Thank you to everyone for making our family holiday the best memory ever!...
  • geroharry
    geroharry
    Nov 2022 2 contributions
    We came back this year as a couple having visited last year in a group... Vast choice of restaurants cater for all tastes whilst quiet or vibrant poolsides manage your moods - staff impeccable with special shout-out to Priscilla at the pool...
  • Lynda
    Lynda
    Nov 2022 26 contributions
    ...If you keep wanting to go back to the same hotel then that in itself tells you something!... I don’t like spicy food so the chef made a special dish for me based on what I wanted... 😋 We had lunch in the Palmier right on the beach and not only did it have beautiful views it had fab staff and gorgeous food... Special mention goes to Yoven for being the exceptional waiter that he was and also to Ranjiv for looking after us so well!... As returning guests we had our host Melvin look after us throughout our stay and he is the best... So attentive and making sure we were happy... Thank you Melvin for once again for be the outstanding host you are!... She would make sure we had our drinks even before we knew ourselves we wanted one 😃🍹🍺 She always has a smile on her face and her team were always happy... She treats all the guests with respect as if they were her friends... The staff in the Cavendish were brilliant too, special mention goes to Adebayo and Jerome... Thanks also to Navish for your attention and help as always...
  • dunnEngland
    dunnEngland
    Nov 2022 6 contributions
    ...Golf course, food, drink and ambiance is exactly what you expect from a 5* hotel but what sets it apart from other hotels is the exceptional service from certain members of staff. Firstly Kavi the Assistant General Manager genuinely wants his holidaymakers to have a wonderful holiday experience and goes out of his way to ensure his staff provide a first class service... Secondly Ashni our host who always goes above and beyond in ensuring that all our requests are met... The restaurants are great especially Ginga where I had the best sushi I’ve ever eaten and Le Château ( French cuisine ) where Oreilla offered great wine selections and Alaine looked after us in his usual efficient manner... All in all a Le Telfair is great hotel and we will definitely return...
  • LexHamilton
    LexHamilton
    Oct 2022 1 contribution
    ...We loved this hotel, so much so that we decided to extend our trip by a few days... The staff were so kind to her the whole trip, they went above and beyond to cater for her gluten allergy and always made us feel so at ease when she was being loud/ messy in restaurants... We were greeted with lovely smiling faces, cold towels and a drink... The service continued to be impeccable the whole trip... The staff at the hotel are what makes it so amazing... Our host Ashniii was incredibly helpful, she helped us booked our our meals, organise baby sitting and a few activities ...
  • T A z
    T A z
    Oct 2022 1 contribution
    If you need some genuine restoration of the soul time with space, elegance and every request personally managed for you, i recommend the Heritage Telfair in Mauritius... Stunning scenery and respectful well spaced suits villas pools and facilities... The personal concierge called Swadesh was the perfect ingredient to manage all sports, and relaxing activities and gourmand requests... Thank you to all of the chefs and teams at Le Telfair...
  • Harilal N
    Harilal N
    Oct 2022
    We were warmly welcomed by the lovely Lovishka and check in staff. Having arrived late, delicious dinner was served to us by the friendly staff at La Palmier... I must commend all the supporting staff of the resort for their commitment to making guests feel really special(and always with a smile)... The food and beverage staff was always there to accommodate any special requests(my wife is vegetarian)... We also observed Ranjiv Carthic at the poolside interacting with all the guests and making all of us feel really welcomed... Mukeshbhai, Christopher ,Shalini, Pamella from Annabellas were superb in their service... Thank you to one and all at Heritage Le Telfair...
  • shamiela2022
    shamiela2022
    Oct 2022 1 contribution
    From the time we arrived at the resort we were treated like royalty. The service is impeccable and I would like to make specific mention of the staff members who went above and beyond the call of duty for us... Naresh and Yoven, thank you for your kind and friendly demeanours, You were always available to make sure that we had everything at our disposal, always checking in with us every time you saw us around the resort... Jassy for planning our itinerary, and for your kindness and attentiveness... Allan from Le Chateau, you're an absolute star... You ensured that our last dinner at the resort was extra special and memorable... You were especially understanding towards the kids, especially my 9 year olds unsophisticated palate... To Kingsley and Ali at the activity centre, who kept my 12 and 9 year old boys constantly entertained... My four kids and I had a memorable stay and I would most certainly recommend it for the beautiful, luxurious rooms and gardens, the activities for the kids, the service and the amazing choice of restaurants...
  • childwall2016
    childwall2016
    Sep 2022 17 contributions
    ...We stayed at the Telfair to celebrate our 30th Wedding Anniversary and we can not thank them enough for how amazing our holiday was. The customer service goes way beyond any hotel that we have stayed in before, they simply can't do enough for you... When we arrived we met our residence host Yanick, who showed us to our room which was a lovely surprise as we had been upgraded... Anything that we needed during our stay, from hiring a car to booking restaurants etc we just watsaped him and he was always quick to reply... This is such a great idea as you don't have to keep going to reception to ask questions... Every area of the hotel is pristine at all times of the day which is a credit to all the staff who are always smiling... The management are so approachable and friendly and host a rum tasting evening where they introduce themselves to the guests... I can not thank the staff enough for making our anniversary so memorable and we can not wait to return, a special thank you to Reshma our housekeeper/supervisor who went out of her way to make sure that we had everything that we needed in our room... Whenever she saw us around the hotel she always came over to say hello and ask if we needed anything replacing in our room...
  • McMillan24
    McMillan24
    Sep 2022 22 contributions
    This luxury small hotel is of a high standard with friendly staff trained to deal with everything you could possibly need and always with a smile... Our host Loveiska was extremely helpful organising any activities we wished to do on a daily basis and booking all evening meals... The Cavendish bar staff were extremely helpful as were the staff at Le Palmier restaurant ( Priscilla,Mikesh, Yankesh, Theo and Simon)... We tend to remain in the hotel as it is of such a higher standard that the sister Awali resort... The wellness centre is again a great assess t with a variety of treatments again set in a beautiful setting...
  • Roxanne F
    Roxanne F
    Sep 2022 1 contribution
    ...The resort is a cut above other hotels we’ve experienced on the island and did not disappoint this time around. Upon arrival at the reset at 9am, the friendly staff greeted us with refresher towels and a welcome drink ensuring we were comfortable while they handled the admin to get us checked in... We were once again on the all inclusive gourmet bliss package and so we could immediately start enjoying the meals and facilities even before rooms were allocated... Our resident host, Ashni, was as friendly, helpful and professional as we remembered her from our first stay... She took care of all our dinner reservations and any other bookings for activities... At Annabella’s we enjoyed our daily breakfasts and a few of of dinners, and Visnoo was one of the waiters who was very attentive and accommodating to our group... The kids especially enjoyed the daily ice-creams and pancakes from the Ice-cream kiosk... They also loved the activities at the kids club and were well taken care of by Ivy & Angelique while they were there... Our garden suite was very spacious and kept clean and tidy by our housekeeper Sita, who was very accommodating of the schedule arranged by our amazing host Ashni for turn down service... We ended up at Cavendish Bar every evening after dinner enjoying the amazing drinks prepared by Trilesh and served by the very friendly staff there... I would highly recommend Heritage Le Telfair to anyone who asks... But for me the lost memorable part of my stay is how the staff made me feel, every single member of staff that I encountered was extremely professional while still being warm and welcoming...
  • Quinton Smith
    Quinton Smith
    Sep 2022 103 contributions
    ...From the moment we arrived in Mauritius, Heritage Le Telfair took Luxurious care of us. Personal Hotel transfer to our resort in a Range Rover Discovery... Special thanks to Widley, our driver whom spoke passionately about Mauritius on our journey through the sugar cane plantations and villages... Private seating area inside, as well as a balcony under palm trees with a view of the Indian Ocean, walking distance from C Beach Special thanks to our Resident Host Ashni, whom was delightful, friendly and took care of all our Dinner & Experience Reservations, as well as arranging a pedal bath experience for romantic couples... Very attentive and allways available to assist during our stay... Also a personal mention to our Room Maid Davina, whom made every day a delight when returning to our room... Truly luxurious service during our stay in Heritage Le Telfair With so many more special memories to mention like sipping nitecaps in Cavendish Bar with a live Pianist, or during the day at Gormet Kiosk try their delicious pancake, wafsfle or hsand made ice-cream cones... Final thanks to Dominique Grell the GM and his Team at Heritage Le Telfair - Francine, Kavi, Jimmy & Navish, we could not have chosen a more stunning Hotel & Resort location, lots to do and see in Mauritius for our 2022 vacation... We highly recommend this Hotel, we will certainly be back in 2023...
  • steve m
    steve m
    Sep 2022 37 contributions
    ...My wife & I stayed at the Le Telfair for 6 days after transferring across from the Awali Hotel next door to spend time with my Brother in Law & his wife who were already staying there. The Hotel really is fantastic & the staff cannot do enough for you... The sea view room that we were allocated was very luxurious with amazing views of the sea and pool... We went out on the glass bottomed boat & also used the canoe's & pedalo's which are all included in the price of your stay... I would like to add a special thank you to our delightful host Marjorie who arranged some special 40th anniversary treats for us, including a very relaxing massage and candle lit dinner... Thank you to all the waiters at the Cavendish Bar who kept our drinks flowing... A special thank you to Vishwa & Avissen who were always very professional in their conduct & served with lovely smiles... We hope to return soon & will be recommending this amazing Hotel to friends & family...
  • Omav K
    Omav K
    Sep 2022 128 contributions
    ...Hotel was very good, all the staff were welcoming. Our butler - Melvin was very helpful and able to assist us whenever we wanted, Nisha also assisted as well and was helpful.The views from every angle was breathtaking I didn’t get to utilise the full facilities of the hotel but the little time I had to stuff, I made sure I thoroughly enjoyed myself All of the restaurants food were amazing and again, staff were always there to help whenever I needed it... We had a wedding at the le chateau and both Keshavi and Allan were there to let us know everything about what we ate and they also got entertained by our dancing...
  • Trevor Craig
    Trevor Craig
    Sep 2022 18 contributions
    We had a superb and very relaxing holiday at this hotel... We stayed on a beachfront junior suite which had every facility we could have ever wanted including an inside and an outside shower, and it was worth paying the extra for this location for a week... All staff were really friendly and very pleasant... A big thank you particularly to Nisha who was our personal assistant during the stay for her professionalism and knowledge and nothing was ever to much of a problem for her...
  • Victoria
    Victoria
    Aug 2022 3 contributions
    My friend and I stayed at the Heritage Le Telfair for a friend's wedding and we cannot say enough great things about the hotel... The staff at the hotel is so kind and helpful and it was so helpful having a personalized host to assist us with everything we needed... We were fortunate enough to work with Swadesh, about whom I cannot say enough good things... He took the time everyday to ensure that all our needs were met and had no issues as well as went above and beyond each time to help us determine trips around the island that suited our interests as well as making sure we experienced all that the hotel had to offer...
  • I C
    I C
    Jul 2022 1 contribution
    ...From the warm welcome on arrival and throughout the entire hotel to the delcious choice of food and drinks. We experienced the best service we have ever had, in particular Tanushi went above and beyond to make our holiday incredibly special... The golf course which we both loved ( my husband more) was stunning and the staff there were as joyful as the staff in the hotel... You will never regret going here and do everything that they offer because it is all worth it... Thank you to everyone at the hotel for making a trip of a life time and we will be back...
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Amenities
Abundant
Guests praised the abundant amenities, including restaurants, pools, water sports, golf course, wellness centre, and kids club. The 'Gourmet Bliss' package was favored for its inclusivity.
  • Andrew W
    Andrew W
    Dec 2022 2 contributions
    ...Beautiful hotel with exceptional staff! From the minute we arrived Melvin our room host made and suggested our restaurant bookings arranged day trips and even picked current leaves from his home garden as a gift!... Brilliant restaurants with stunning food choices.. having stayed at the four seasons several times and at aman group hotels around the world ..This place I can truly say Is the best !...
  • emma h
    emma h
    Dec 2022 24 contributions
    Potentially a lovely old colonialstyle hotel, with very comfortable large rooms etc. Though only given 1 bottle of free water per day at night which is ridiculous... No in room information or how to contact laundry, restaurant etc, have to meet with staff to discuss activities and hotel facilities... W ho offer you a drink and then you are charged!... Beach shared with sister hotel, again no prior info on that, sunloungers very jammed together with labels on back to say if vacated for more than 30 mins( not enough time for lunch), then belongings will be removed... Makes you feel as if you are on a cheap 3* package holiday at 5* prices!!... Water only free if asked by the glass, again if 3* expected 5* not unlike other hotels on the island...
  • Vacation51311277691
    Vacation51311277691
    Dec 2022 1 contribution
    ...We were welcomed professionally by the staff, and really enjoyed dour stay... Small things such as water in our rooms not being replaced, new towels in our rooms, and detailed information regarding activities, menu's and what we were able to do at the resort was difficult to find out... Wendy at Ginja, Our hostess Ashni, Kurtley and Michael at Activity center, Ashwan at C beach and Jennifer and Sharone at Annabella... They went out of their way to make our stay really pleasant... The level of service at Le Telfair was really good... Overall, i really enjoyed the stay, and was amazing... The service, and food, and comfort level was really worth it... Great atmosphere in the evenings, and a beautiful resort...
  • geroharry
    geroharry
    Nov 2022 2 contributions
    ...Vast choice of restaurants cater for all tastes whilst quiet or vibrant poolsides manage your moods - staff impeccable with special shout-out to Priscilla at the pool...
  • GolferMosselBay
    GolferMosselBay
    Nov 2022 18 contributions
    We had a wonderful time at Le Telfair... Well-appointed room with sea view... We enjoyed the heated pool very much... Sundowners in front of Ginja was a real treat... We were on the Gourmet Bliss package and really enjoyed that, it was nice that you do not have a long list of things not covered by the package...
  • dunnEngland
    dunnEngland
    Nov 2022 6 contributions
    Fantastic holiday with friends at Le Telfair... Firstly Kavi the Assistant General Manager genuinely wants his holidaymakers to have a wonderful holiday experience and goes out of his way to ensure his staff provide a first class service... Secondly Ashni our host who always goes above and beyond in ensuring that all our requests are met... The restaurants are great especially Ginga where I had the best sushi I’ve ever eaten and Le Château ( French cuisine ) where Oreilla offered great wine selections and Alaine looked after us in his usual efficient manner... All in all a Le Telfair is great hotel and we will definitely return...
  • LexHamilton
    LexHamilton
    Oct 2022 1 contribution
    ...We loved this hotel, so much so that we decided to extend our trip by a few days... The staff were so kind to her the whole trip, they went above and beyond to cater for her gluten allergy and always made us feel so at ease when she was being loud/ messy in restaurants... The moment we drove through the gates I was taken away with how beautiful the hotel was... We were greeted with lovely smiling faces, cold towels and a drink... Our host Ashniii was incredibly helpful, she helped us booked our our meals, organise baby sitting and a few activities ... Both rooms were incredible but we must say the beachfront room really stole our hearts... Waking up to the crystal waters was really magical...
  • T A z
    T A z
    Oct 2022 1 contribution
    ...Gin ja eestaurant on tbe beachfront is outstanding for Japnese fusion culinary delights. Stunning scenery and respectful well spaced suits villas pools and facilities... The personal concierge called Swadesh was the perfect ingredient to manage all sports, and relaxing activities and gourmand requests... Just add Mauritian sunshine , aqua blue sea, snorkelling and you have the perfect holiday...
  • Harilal N
    Harilal N
    Oct 2022
    We were warmly welcomed by the lovely Lovishka and check in staff. Having arrived late, delicious dinner was served to us by the friendly staff at La Palmier... I must commend all the supporting staff of the resort for their commitment to making guests feel really special(and always with a smile)... The food and beverage staff was always there to accommodate any special requests(my wife is vegetarian)... We also observed Ranjiv Carthic at the poolside interacting with all the guests and making all of us feel really welcomed... Mukeshbhai, Christopher ,Shalini, Pamella from Annabellas were superb in their service...
  • Flavia_pal
    Flavia_pal
    Oct 2022 16 contributions
    Heritage Le Telfair is our favorite resort in Mauritius and we always come back to it with great pleasure, knowing we'd have a wonderful experience and we'd be well taken care of. We went back to celebrate our 1-year wedding anniversary, with my husband, and, like every time, we had delicious meals in the different restaurants of the resort, we have friendly chats with many of the waiting staff and got to enjoy the beautiful facilities... We recommend the resort to couples, families or even single people travelling and looking to spend a worry-free, relaxing time in a fabulous-looking resort... Thank you, to the team at Le Telfair for your hospitality and dedication to making each stay memorable...
  • 518ram
    518ram
    Oct 2022 1 contribution
    The ambiance is very good, so is the layout and the facilities. It would help if the plug points are more appropriately located in the various rooms with the ability to use misc...
  • childwall2016
    childwall2016
    Sep 2022 17 contributions
    ...When we arrived we met our residence host Yanick, who showed us to our room which was a lovely surprise as we had been upgraded. Anything that we needed during our stay, from hiring a car to booking restaurants etc we just watsaped him and he was always quick to reply... This is such a great idea as you don't have to keep going to reception to ask questions... Every area of the hotel is pristine at all times of the day which is a credit to all the staff who are always smiling... There is a great selection of restaurants across both hotels with great quality food... We would highly recommend the Gourmet Bliss package as everything is included even branded spirits... The management are so approachable and friendly and host a rum tasting evening where they introduce themselves to the guests... I can not thank the staff enough for making our anniversary so memorable and we can not wait to return, a special thank you to Reshma our housekeeper/supervisor who went out of her way to make sure that we had everything that we needed in our room... Whenever she saw us around the hotel she always came over to say hello and ask if we needed anything replacing in our room...
  • steve m
    steve m
    Sep 2022 37 contributions
    ...The Hotel really is fantastic & the staff cannot do enough for you. The sea view room that we were allocated was very luxurious with amazing views of the sea and pool... We went out on the glass bottomed boat & also used the canoe's & pedalo's which are all included in the price of your stay... The Cavendish bar is a very nice place to have a drink & relax... There is a pianist or a band most nights playing chilled out music, however if you prefer something more lively then you can use the bar at the Awali Hotel next door... I would like to add a special thank you to our delightful host Marjorie who arranged some special 40th anniversary treats for us, including a very relaxing massage and candle lit dinner... Thank you to all the waiters at the Cavendish Bar who kept our drinks flowing... We hope to return soon & will be recommending this amazing Hotel to friends & family...
  • Michelle K
    Michelle K
    Sep 2022 8 contributions
    Choosing this Resort was the best decision we made. The Resort feels like a holiday far away slipping back in time of yesteryear's luxury travel... The Meet and Greet was wonderful and felt like warm opening arms of family greeting you back... When picking our package we started on Half Board but quickly upgraded to the Gourmet Bliss as it was value for us... There are many different room types, we wanted to be Beach Front, in saying this even if you don't choose absolute Beach Front there are enough chill zones to leave your room and experience the Resorts Facilities... The area it self of Bel Ombre is very green and lush, something like Hawaii in some areas... The hospitality staff at the resort can not do enough for you...
  • McMillan24
    McMillan24
    Sep 2022 22 contributions
    This luxury small hotel is of a high standard with friendly staff trained to deal with everything you could possibly need and always with a smile. The hotel and gardens are stunning with a variety of restaurants with food of a high standard... The breakfast in Annabella’s restaurant was a highlight with healthy options available... Our host Loveiska was extremely helpful organising any activities we wished to do on a daily basis and booking all evening meals... The Cavendish bar staff were extremely helpful as were the staff at Le Palmier restaurant ( Priscilla,Mikesh, Yankesh, Theo and Simon)... The golf club is a great asset with the restaurant providing food of a high standard... The C Beach Club is a super addition with excellent food ( the name doesn’t do it justice!)... the type of buffet at the Annabella’s restaurant, the street food night and the lunch available on the last Sunday of the month at the C Beach club... We tend to remain in the hotel as it is of such a higher standard that the sister Awali resort... The wellness centre is again a great assess t with a variety of treatments again set in a beautiful setting...
  • Quinton Smith
    Quinton Smith
    Sep 2022 103 contributions
    ...From the moment we arrived in Mauritius, Heritage Le Telfair took Luxurious care of us. Personal Hotel transfer to our resort in a Range Rover Discovery... Beautifully renovated suite's are scattered throughout tropical gardens, creating the feel of a private village... From blissful pools beside the white sand beach to an exclusive spa, set apart from the rest of the resort in its own private gardens Our accomodation was a beautiful Ground Floor Junior Suite in "Richelieu", 4 poster bed, private bathroom with both indoor & out door showers... Private seating area inside, as well as a balcony under palm trees with a view of the Indian Ocean, walking distance from C Beach Special thanks to our Resident Host Ashni, whom was delightful, friendly and took care of all our Dinner & Experience Reservations, as well as arranging a pedal bath experience for romantic couples... Very attentive and allways available to assist during our stay... Also a personal mention to our Room Maid Davina, whom made every day a delight when returning to our room... Truly luxurious service during our stay in Heritage Le Telfair With so many more special memories to mention like sipping nitecaps in Cavendish Bar with a live Pianist, or during the day at Gormet Kiosk try their delicious pancake, wafsfle or hsand made ice-cream cones... Final thanks to Dominique Grell the GM and his Team at Heritage Le Telfair - Francine, Kavi, Jimmy & Navish, we could not have chosen a more stunning Hotel & Resort location, lots to do and see in Mauritius for our 2022 vacation... We highly recommend this Hotel, we will certainly be back in 2023...
  • Trevor Craig
    Trevor Craig
    Sep 2022 18 contributions
    We had a superb and very relaxing holiday at this hotel. Their website is a very accurate representation of this hotel but does not convey the ambiance of this hotel location or the impeccable service from both staff and the facilities on offer... We stayed on a beachfront junior suite which had every facility we could have ever wanted including an inside and an outside shower, and it was worth paying the extra for this location for a week... All staff were really friendly and very pleasant... The hotel is beautifully laid out and maintained and the colonial style of the buildings felt just right in this setting... Food in all the restaurants was of a high standard and we were able to enjoy them all during our stay... No doubt we will be back again in the future to this wonderful hotel and to enjoy this beautiful island...
  • Roxanne F
    Roxanne F
    Sep 2022 1 contribution
    ...The resort is a cut above other hotels we’ve experienced on the island and did not disappoint this time around. Upon arrival at the reset at 9am, the friendly staff greeted us with refresher towels and a welcome drink ensuring we were comfortable while they handled the admin to get us checked in... We were once again on the all inclusive gourmet bliss package and so we could immediately start enjoying the meals and facilities even before rooms were allocated... She took care of all our dinner reservations and any other bookings for activities... At Annabella’s we enjoyed our daily breakfasts and a few of of dinners, and Visnoo was one of the waiters who was very attentive and accommodating to our group... We enjoyed amazing quality food at Annabella’s, C-Beach (for lunch), Le Palmier, Gin’ja, and Cavendish (for lunch and snacks)... The kids especially enjoyed the daily ice-creams and pancakes from the Ice-cream kiosk... They also loved the activities at the kids club and were well taken care of by Ivy & Angelique while they were there... Our garden suite was very spacious and kept clean and tidy by our housekeeper Sita, who was very accommodating of the schedule arranged by our amazing host Ashni for turn down service... We ended up at Cavendish Bar every evening after dinner enjoying the amazing drinks prepared by Trilesh and served by the very friendly staff there... The beach, the pools, the boats, the river that runs through the resort, the restaurants and the various lounging areas all set it apart from competitors...
  • Omav K
    Omav K
    Sep 2022 128 contributions
    ...Hotel was very good, all the staff were welcoming. Our butler - Melvin was very helpful and able to assist us whenever we wanted, Nisha also assisted as well and was helpful.The views from every angle was breathtaking I didn’t get to utilise the full facilities of the hotel but the little time I had to stuff, I made sure I thoroughly enjoyed myself All of the restaurants food were amazing and again, staff were always there to help whenever I needed it...
  • Victoria
    Victoria
    Aug 2022 3 contributions
    My friend and I stayed at the Heritage Le Telfair for a friend's wedding and we cannot say enough great things about the hotel... He took the time everyday to ensure that all our needs were met and had no issues as well as went above and beyond each time to help us determine trips around the island that suited our interests as well as making sure we experienced all that the hotel had to offer...
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MarioSyl wrote a review Yesterday
Manchester, United Kingdom19 contributions
We booked a golf holiday with 10 rounds of golf but only managed 2 full rounds with a buggy due to torrential rain. It was so wet the golf course was closed, when it opened we were told first come first served for 9 holes with a push trolley as there were only a few available. We sat on our balcony watching the rain as everything was cancelled, all the trips, water sports, tennis and outdoor restaurants were shut. There was a shortage of umbrellas and paths were flooded. We asked what could we do but the only option was Thai Chi? The television was very limited with no guide as to what was on. We only swam in the main pool once in 10 days as it was cold. The staff assured us we were unlucky due to global warming to have such bad weather in November. We tried to move hotels but were unable to negotiate any compensation from the hotel. They would not even give us a complimentary round on the new course which had just opened (and was drier than the Chateau course). We felt they could have at least done this for us but they wanted to charge us 300 euros.
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Date of stay: November 2023
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Trip type: Traveled as a couple
Room Tip: Watch the weather forecast !!
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Samir H wrote a review Dec 6
2 contributions
Our stay with Heritage Le Telfair was fantastic. The service provided by all members of staff was outstanding. Sanjula our host during our stay was superb! I am vegetarian and Sanjula ensured that my requets were met at all time, she even took the time when she was off duty to check up on us and make sure that we were happy. My wife and I are very grateful for all she did. Thank you Sanjula! I would also like to specifically mention Chonnee. We had requested local Mauritian food at our candlelit dinner at Le Palmier and wow, he presented a fantastic array of Mauritian vegetarian dishes for me. I stayed in Mauritius for 14 days (Heritage, Sand Suites and Lux Grande Gaube), I ate all hotels and at local restaurants in Chamarel, Flic en Flac and Port Louis and Chonnee's dinner was by far the best... it did help being in a wonderful setting but nevertheless the food was outstanding! Thank you Chonnee. The food generally at Hertiage was delicious and a wonderful array was presented at breakfast, your usual intercontinental (but good choices and well made pastries) but also local Mauritian food was provided. Le Palmier's menu was delicious! The sommelier at Le Palmier, Jeremy, was excellent, lovely man and his service was brilliant! The room was excellent, very well furnished and everyday the room was cleaned very well and turn down service was great, the cleaners left the room immaculate and consistent every day and night. Thank you Reshma and especially Eloji - thank you! Rishi, the barman at Ginja made fantastic cocktails and also modified our drinks per our requests very well - thank you! We hired bikes from Ali, who was very helpful and nice young man. Thank you Ali! Lastly, we were on our honeymoon and we would like to thank all members of Hertiage Le Telfair who extended their greetings to us, the bottle of processco in our room was a nice touch, the candle lit dinner provided to us was very much appreciated and other things that was generally done throughout our stay was very thoughtful and we were grateful for choosing this hotel. We met Paris (I think the manager) when we first arrived and just wanted to stay Thank you too, I think she had something to do with the little things that were provided to us on our arrival. Sanjula, from Meera and I, very happy to have met you a last thank you to you for all you did!
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Date of stay: November 2023
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TGK_19 wrote a review Dec 2
London, United Kingdom22 contributions
I have seen a couple of very detailed reviews here, which I thought were rather accurate, so will focus on the key things from our experience. The best things about the hotel were its beautiful facilities and kind and engaged staff who were all so good to our 3-year old daughter, who had a blast and felt very spoiled all the way. The kids club we felt was better suited to older kids, so whilst it takes kids from all ages and the ladies there were very kind to our daughter, the set up was better suited to older kids who were more independent. The gym was very well equipped, situated in a standalone bright and airy building. A small thing but there was a lack of exercise mats and those that there were could do with replacing. The hotel benefits from several restaurants that you get access to. We thought the food was adequate, some dishes really good, but could do with greater variety over all. The beach is gorgeous but bear in kind that due to strong currents there were days you could not swim in the sea. the two pools on site however were great and very clean (despite the sand situation - see below). the heated pool particularly very popular with families - a great add. One thing that puzzled me somewhat was that half the area around the main pool was paved and the other half had sand around it. this meant that the loungers by the poolside stood on the sand - there was therefore no getting away from dragging a fair amount of sand into the pool. there were footbaths at some points of entry, but not all (and not everyone would use these, and they would only be replaced once a day anyway). The spa is top notch. I had acupressure with Rama, who managed to have fixed my tight neck and wonky hips in just two sessions. The yoga sessions were excellent, I would only recommend adding more of these to the schedule. The photography session is highly recommended. we got some of the best photos we ever had of us as a family. The hotel's beautiful surroundings helped too. The staff were so so friendly. They really make the hotel and the Mauritian hospitality. One thing that we felt could be improved: the towel rules, i.e., that you were required to take the towels back to the room at the end of the day, and get fresh towels with the room service the next day. This should be scrapped to my mind. (1) most guests would be out of the room before waiting for room service, (2) if you are a family with kids, there is enough to drag back and forth to the pool/beach without the towels add on. In reality most guests would just get the towels from the pool side, which was fine in most cases. In summary, we loved the hotel. I hope the above does not sound too negative, as the overall experience was extremely positive. we will be back. the small things that would make the hotel one's number one choice are easy to fix. thank you for a fantastic time!
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Date of stay: October 2023
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Trip type: Traveled with family
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Response from Dominique Grel, General Manager at Heritage Le Telfair Golf & Wellness Resort
Responded 4 days ago
Dear TGK_19, Thank you for your detailed feedback. We are delighted you enjoyed the beautiful facilities, engaged staff and the positive experience overall. Your insights are valuable and we appreciate your suggestions for improvement. We look forward to welcoming you back for another wonderful stay. Best regards, Dominique Grel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vlastimil P wrote a review Nov 2023
1 contribution
The hotel dazzled us with its typical colonial-style architecture and a wonderful, spacious garden. We were delighted by the cordial behavior of all the hotel staff, especially Sanjuli, our personal assistant, who looked after us with warm Mauritian hospitality. We especially appreciate the opportunity to spend 1 night at Le Chateau in the hotel gardens during our stay, we highly recommend this experience and thank you very much for everything.
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Date of stay: November 2023
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Trip type: Traveled as a couple
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Response from Dominique Grel, General Manager at Heritage Le Telfair Golf & Wellness Resort
Responded 1 week ago
Dear 237vlastimilp, Thank you for your kind words. We are glad to hear that you were dazzled by our colonial-style architecture and spacious garden. It warms our hearts to know that Sanjula provided warm Mauritian hospitality during your stay. Thank you for choosing us and we look forward to welcoming you back soon. Warm regards, Dominique Grel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PhilW wrote a review Nov 2023
Chester, United Kingdom13 contributions
+1
Wonderful hotel in beautiful grounds. Staff were amazing and always willing to help - especially our customer service host Noor. We’d have given 5 stars but there were a few minor things that need putting right but once these were pointed out they were rectified to our satisfaction. The staff were always smiling & happy to engage so it was a shame to see some guests rude & arrogant towards them. Our host pre-booked all our dinner reservations for us and in the main they were excellent. There’s a huge number of restaurants between Le Telfair & its sister hotel the Alwali. We went to a different restaurant every night & still didn’t get to them all. Some places were much better than others.
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Get your restaurants booked as soon as you can on arrival.
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Response from Dominique Grel, General Manager at Heritage Le Telfair Golf & Wellness Resort
Responded 1 week ago
Dear Journey43369088693, Thank you for your wonderful feedback. We are glad to hear you enjoyed our beautiful grounds and had a positive experience with our amazing staff, especially Noor. We appreciate your understanding regarding the minor issues and we are pleased they were promptly rectified. However, it is unfortunate to hear about rude guests but we are glad our team's positivity stood out. We are thrilled you explored our diverse dining options and hope to welcome you back to try even more. Best regards, Dominique Grel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stuart G wrote a review Nov 2023
1 contribution
We went on the recommendation of friends and were not disappointed. Very impressed by the comfortable bed and pillows. The standard of care and presentation of the whole development was probably the best we have seen at a golf hotel, comparable with Anahita and Abama at their best, with the addition of the separate Chateau restaurant in a superb planters villa. Superb golf at the Heritage and La Reserve courses. Super restaurants on site, including a teppanyakki restaurant. We were provided with a hostess who took care of all our various requests with grace and charm. We hope that Ashni is assigned to us when we return next year. The friendly attitude of all the staff was admirable, and truly made the difference for us.
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Date of stay: November 2023
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Trip type: Traveled as a couple
Room Tip: Book your golf well in advance to get early tee times.
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Response from Dominique Grel, General Manager at Heritage Le Telfair Golf & Wellness Resort
Responded 1 week ago
Dear StuartK6801QV, Thank you for choosing Heritage Le Telfair following your friends' recommendation. We are delighted you enjoyed your holiday with us. It is wonderful to hear that Ashni's service left a positive impression. Your kind words about our team members' friendly attitude mean a lot. We look forward to welcoming you back next year. Sincerely, Dominique Grel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Elaine S wrote a review Nov 2023
1 contribution
The service is wonderful. All the staff go the extra mile. The room was freshly painted and clean. The food in all the restaurants was excellent as is the quality of drinks. We were on the Gourmet Bliss package and it is well worth it. Golf course is excellent too. Weather, unfortunately, was mixed. Nothing anyone can do about that! We will be returning!
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: One or two guests "reserved" sunbeds on the beach. Annoying as the beds were either never...
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Response from Dominique Grel, General Manager at Heritage Le Telfair Golf & Wellness Resort
Responded 1 week ago
Dear ElainesE3251TW, Thank you for your glowing review. We are delighted to hear you enjoyed your stay with us and that the Gourmet Bliss package and golf course met your expectations. We look forward to welcoming you back on your return. Sincerely, Dominique Grel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lindsay wrote a review Nov 2023
3 contributions
Our third visit to the hotel and rather disappointed. The location is as stunning as ever but it feels like they are focusing on an "all-inclusive" type of holiday and the quality and staff morale has suffered. The price of everything seems to have increased exponentially for those not on an all-inclusive package; and portions are ridiculously small (a tempura prawn dish was just 2 small prawns looking very lonely on a plate). One evening they had forgotten to add our (expensive) bottle of wine to the bill; being honest people, we pointed this out, but instead of acknowledging our honesty , the waiter rather grumpily trudged off to amend the bill mumbling that it made no difference to him anyway. We wished we hadn't bothered. The butler service is a waste of time; we only asked ours to do one thing while we were there, to reserve a table in the adjacent resort. After reminding her for a third time she eventually replied it was fully booked and that was the last we saw of her. The standout aspect of our stay was dinner at the Chateau, which was superb and accompanied by excellent service that put the rest of the resort to shame.
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Date of stay: November 2023
Value
Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dominique Grel, General Manager at Heritage Le Telfair Golf & Wellness Resort
Responded 1 week ago
Dear SuperTranslator, Greetings from Heritage Le Telfair Golf & Wellness Resort. I want to express my gratitude for taking the time to provide us with your valuable feedback. I was disheartened to learn that your recent stay did not live up to your expectations and for any inconveniences you may have encountered, I offer my sincerest apologies. I would greatly appreciate the opportunity to have a more in-depth conversation with you about your stay. This will allow us to gain a better understanding of the issues you encountered and take steps to ensure they do not recur. Should you be willing to oblige, please feel free to reach out to me on dominique.grel@heritageletelfair.mu I believe that discussing your feedback in greater detail will not only help us enhance our services but also entice you to consider returning to enjoy a truly unforgettable 5-star experience with us in the future. Best regards, Dominique Grel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jo D wrote a review Nov 2023
1 contribution
Wow where to start ….. at the beginning As soon as you arrive the staff make you so welcome We were introduced to our concierge person and we were so lucky to have Nisha who looked after us for our whole stay She was so welcoming and helpful throughout helping us to book restaurants checking everything was ok - everyday she came to find us and to see if we needed anything and she was always on the end of a WhatsApp chat Our room was spacious comfy and kept very clean by our housekeeper Marie Anne The facilities and beaches were excellent- there were plenty of sun beds around the two pools under thatched umbrellas There was a huge choice of restaurant we preferred the ones on our site and our favourite was the Chateau All the food was excellent All the staff in the restaurants and bars were extremely friendly and helpful Service was a bit slow in some restaurants but we were on holiday so it didn’t spoil the meals We had a fantastic relaxing holiday thank you
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dominique Grel, General Manager at Heritage Le Telfair Golf & Wellness Resort
Responded 1 week ago
Dear Guide493347, Thank you for sharing your wonderful experience with us. We are delighted you had a fantastic and relaxing holiday with us. We are glad to hear that Nisha, Marie Ange and our entire team members contributed to making your stay enjoyable. We look forward to welcoming you back in the future. Best regards, Dominique Grel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dimitri L wrote a review Nov 2023
Nairobi, Kenya29 contributions
Amazing location, the rooms were superb in every aspect. Dominic and Jean and their team run an excellent operation, food and wines were exquisite. Highly recommend and will be back for the golf next season as well!
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dominique Grel, General Manager at Heritage Le Telfair Golf & Wellness Resort
Responded 2 weeks ago
Dear 91dimitril, Thank you for your glowing review. We are glad thrilled to hear that you enjoyed your holiday with us. Jean and other team members appreciate your kind words. We look forward to welcoming you back for another fantastic experience, especially when you return for golf next season. With kind regards, Dominique Grel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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There are more places to choose from in the Bel Ombre area.
PRICE RANGE
$314 - $645 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
heritage le telfair golf hotel bel ombre, heritage le telfair golf and spa resort, le telfair hotel, hotel le telfair
LOCATION
MauritiusSavanne DistrictBel Ombre
NUMBER OF ROOMS
158
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HERITAGE LE TELFAIR GOLF & WELLNESS RESORT - Updated 2023 Prices & Hotel Reviews (Bel Ombre, Mauritius)

Frequently Asked Questions about Heritage Le Telfair Golf & Wellness Resort
Which popular attractions are close to Heritage Le Telfair Golf & Wellness Resort?
Nearby attractions include Bel Ombre Nature Reserve (0.07 miles) and World of Seashells (0.5 miles).
What are some of the property amenities at Heritage Le Telfair Golf & Wellness Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Heritage Le Telfair Golf & Wellness Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Heritage Le Telfair Golf & Wellness Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Heritage Le Telfair Golf & Wellness Resort?
Yes, free private parking nearby, a parking garage, and secured parking are available to guests.
What are some restaurants close to Heritage Le Telfair Golf & Wellness Resort?
Conveniently located restaurants include Le Château De Bel Ombre, C Beach Club, and The Plantation Club.
Are there opportunities to exercise at Heritage Le Telfair Golf & Wellness Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Heritage Le Telfair Golf & Wellness Resort have an airport shuttle?
Yes, Heritage Le Telfair Golf & Wellness Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Heritage Le Telfair Golf & Wellness Resort have airport transportation?
Yes, Heritage Le Telfair Golf & Wellness Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Heritage Le Telfair Golf & Wellness Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Heritage Le Telfair Golf & Wellness Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.