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Fairmont Mount Kenya Safari Club

  • Free Wifi
  • Free Parking
  • Breakfast included
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1 room, 2 adults, 0 children
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817 Reviews from our TripAdvisor Community

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Reviewed 6 days ago NEWvia mobile

Amazing food amazing room amazing service must must do. Although one of the staff argued with my husband that was so inappropriate and even worse she was wrong. She had so many rules we ended up calling her prefect during our stay. Besides that everything else was splendid!!

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Helpful?
Thank Loise w
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Fairmont Mount Kenya Safari Club. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Vancouver, Canada
HOTEL’S FAVORITE REVIEW
Reviewed November 21, 2016

we were welcomed with open arms with incredible personalized service, 5 star food, spotless luxurious accommodations and exceptional activities. 3 days was not enough. chef picco and food and beverage manager curtis provided a life memory with our private barbecue meal by the pond and the next night another private taster culinary delight in the rose garden. Francis the activity...

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1Thank martinray2016
About Hotel's Favorite Review
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you so much for your amazing review of the Fairmont Mount Kenya Safari Club! We really do appreciate your feedback, and we are so happy to hear that you truly enjoyed your visit for lunch and your visit turned into a marvelous experience. It is always wonderful to hear great memories from our guests - we pride...

Nairobi, Kenya
Reviewed 1 week ago NEW

We checked in on a Sunday lunchtime - a word of advice, avoid Sundays at all costs! The hotel is open to all on Sunday lunchtimes so it is extremely busy. We were given a table inside which had no table napkins. Waiters and waitresses were hard to come by because they were so overwhelmed. We finally found someone to...

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Helpful?
Thank 254annielib
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Fairmont Mount Kenya Safari Club. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Nairobi, Kenya
Reviewed 1 week ago

Fairmont Mount Kenya Safari Club was a place I had wanted to visit for a long time and I finally got to visit over Christmas in 2016. There are colonial influences that meet you right from the get go with the stuffed animals on the walls. The rooms are spacious and well maintained. There is a fire place that is...

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Helpful?
Thank Kybe254
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you for choosing the Fairmont Mount Kenya Safari Club during your safari. We are glad we were able to make your stay memorable and you enjoyed your stay. Your kind comments are highly valued and will eagerly be passed on to our team. We look forward to welcome you back in the near future. Kind Regards, Nils...

New Delhi, India
Reviewed 1 week ago

Mount Kenya Safari Club has a stunning location,spread over acres of landscaped undulating gardens and a great view of Mount Kenya.Mount Kenya Safari Club has a great heritage going back to William Holden,the famous American actor.It has plenty of activities like golf,treking and visits to wildlife locations,like Samburu,Solio and OL Pejeta.OL Pejeta Conservancy is the nearest, about 45 minutes away...

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Helpful?
Thank akm841
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Fairmont Mount Kenya Safari Club. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Nanyuki
Reviewed 1 week ago

It is so unexpected to find a hotel of this calibre in this area - emerald green lawns surround the hotel and are home to peacocks and marabou storks. Spectacular views of Mount Kenya dominate the rear of the hotel, which has a 9 hole golf course, a maze, a tennis court and a swimming pool. The bar is beautifully...

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Helpful?
Thank vanessah19
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you for choosing the Fairmont Mount Kenya Safari Club during your safari. We are glad we were able to make your stay memorable and our hotel was the most incredible place you have stayed at. Your kind comments are highly valued and will eagerly be passed on to our team. We look forward to welcome you back...

Reviewed 1 week ago

While on tour in Nanyuki, we popped in for lunch at Fairmont Mt. Kenya Safari Club on 3rd January, 2017. From the moment we got in, our reception by the staff was very warm. They allowed us to walk around and have a feel of the place while taking photos. The place is very beautiful and I loved the country...

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Thank Nmuita
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you for taking the time to review your experience at the Fairmont Mount Kenya Safari Club. We appreciate your kind words and positive compliments. We all look forward to welcoming you back to the Fairmont Mount Kenya Safari Club. Kind Regards, Nils Axing General Manager

Reviewed 1 week ago via mobile

Finally made it to the famous Fairmont Mt Kenya Safari Club. And I say finally because for one, I have heard so many good reviews about it but also because it took me more than 10 calls to get a booking. I had been trying to book since the beginning of the year 2017. I kept being redirected to other...

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Helpful?
Thank Sheilla A
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you so much for your review of the Fairmont Mount Kenya Safari Club! We really do appreciate your feedback, and we are glad to hear that you enjoyed your stay with us, please accept our sincere apologies for the few hiccups you experienced during your stay. We all look forward to welcoming you back in the near...

nairobi
Reviewed 1 week ago

The hotel is luxurious. Well manicured lawns, expansive grounds that my kid really loved. The buffet was not as hot as it should be and food was not tasty. We found it bland. The live kitchen during breakfast (eggs, pancakes) and dinner/lunch (chapatti, pasta) should be at two stations especially when guests are many. We had to wait for long...

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Helpful?
Thank Tabitha A
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you for taking the time to share your feedback following your recent stay. Please accept our sincere apologies for the shortfalls you experienced on your visit. Needless to say, these are not the standards we aspire to at Fairmont Mount Kenya safari Club. Rest assured the matters will be taken up with our team for improvement. We...

Nairobi, Kenya
Reviewed 1 week ago via mobile

The management and spa wrongly booked us twice after we had pre-payed. Rooms were not cleaned all day, asked for firewood which took over an hour to come!!!and lack of apology and remorse from the team.

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Helpful?
Thank YvonneBarasa
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you so much for your review of the Fairmont Mount Kenya Safari Club. We really do appreciate your feedback. Thank you also for your comments in regard to our housekeeping and activities desk shortfalls on your stay. We have discussed with our Leadership Team and we have recapped our housekeeping and activities desk service standards as well...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf course
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
With magnificent views of majestic Mount Kenya, the Fairmont Safari Club's 120 luxuriously appointed guest rooms, set in over 100 acres of landscaped gardens, offer a unique blend of comfort, relaxation and adventure. ... more   less 

Additional Information about Fairmont Mount Kenya Safari Club

Address: | Mount Kenya, Nanyuki Town, Nanyuki Municipality 10400, Kenya
Location: Kenya > Rift Valley Province > Laikipia County > Nanyuki Municipality > Nanyuki Town
Price Range: $191 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Mount Kenya Safari Club 5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Fairmont Mount Kenya Safari Club Hotel Nanyuki
Fairmont Mount Kenya Safari Hotel
Mount Safari Club Kenya
Fairmont Mount Kenya Safari Club Nanyuki Town
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Questions & Answers

Here's what travelers have asked, with answers from Fairmont Mount Kenya Safari Club staff and other travelers.
7 questions
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Canberra, Australia
3 months ago
Reno, Nevada
over a year ago
Nakuru, Kenya
over a year ago

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Questions? Get answers from Fairmont Mount Kenya Safari Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Mountain facing rooms on the second floor have a great mountain view”
  • A special treat from the hotel
  • Some of the treats on offer in the room
  • Complimentary coffee or tea
  • Mount Kenya at sunset
 of 5 bubbles Kybe254, 1 week ago | Read review
“One of the suites in the main hotel or one of the cottages”
 of 5 bubbles vanessah19, 1 week ago | Read review
“Rooms closer to the hotel reception overlooking the maze and pond have the best view of the mountain. If farther can take hotel golf cart”
 of 5 bubbles AngieM758, 3 weeks ago | Read review
“The rooms in the main building have better views and are warmer due to sun exposure. The cottages allow families/friends to share.”
 of 5 bubbles 529uwew, 4 weeks ago | Read review
“All the rooms are great! We loved the view of Mount Kenya from our bedroom window.”
 of 5 bubbles michellepH4825TS, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question