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Ιlios Traditional Villas

Perlegkianika, Kythira 80200, Greece

About

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Cleanliness
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Value
Traditional Villas Helios have been built in a typical Kytherian architectural style and are surrounded by a stone mosaic paved yard, large gardens with scented flowers and patio. The central theme in Helios Traditional Villas is the spacious swimming pool with the amazing view. Those six lovely houses are tastefully decorated and are ideal for romantic escapes. Helios Traditional Villas is the perfect combination of privacy, tranquility, and luxury.
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Property amenities
Free parking
Public wifi
Internet
Pool
Hot tub
Pets allowed
Non-smoking hotel
Laundry service
Room features
Suites
Family rooms
Smoking rooms available
Kitchenette
Refrigerator

Location

Contact
Perlegkianika, Kythira 80200 Greece
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6Reviews
0Q+A
1Room tip
Traveler rating
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We stayed in Helios tRADITIONAL vILLAS, in Perlegkianika, Kythira, for a week -14-21/06/2015. We chose Hasienta , because it looked the best and the most independend and calm from all the other houses ( by the way, it was the most expensive). We checked the Filoxenes Katoikies
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Response from FILOXENESSTUDIOS, Διευθυντής at Ιlios Traditional Villas
Responded Sep 2, 2015
Mr Antonis booked with us very early. He has probably sent us 100 emails. With that we want to say that he is very analytical. However he did not ask any of those that he mentions (a/c etc).He has also cancelled his reservation twice. But of course he does not remember this. However in the rest he is right. The only issue that he is mistaken is the swimming pool. This is his subjective opinion about the cleanliness of the swimming pool. We do clean the swimming pool every day. As we mentioned before Mr Antonios is right. We had in our official site by mistake daily cleaning service, a/c .Of course we correct it. This is a stone house it does need an a/c. Mr Antonios forget to mention that. And the cleaning service of course is every 3 days. Again he is lying. He is also right about the TV. We did put a TV a few days after he left. There is wi-fi in most of the houses and of course in all the external areas, swimming pool and garden area. Hasienta house does not have but it is impossible. Finally it is not our responsibility to have mobile signal. We have complained but this is all we can do. We are very sorry that Mr Antonis would not stay in Ilios again or in our chain. We never claimed that we have the most luxurious houses. We do have lovely traditional restored houses, probably the best in the island. All in all I want to apologise to Mr Antonios because he is right. I have done this when he was in Kythera. It was our mistake and we correct it. It is not our policy to advertise services that we do not offer. Everything in our site now is fixed. Finally I want accept the accusation of a lyer. This is too much. We are far too professionals to do lie about something. It was a mistake and we were honest to admit it and correct it instantly. He has not mentioned that we went to the airport to pick him up, that in every complain he had ,very often and without an obvious reason , we were presenting our selves although our main office is not very close. He has not mentioned that in order to make up for our mistake, because I honestly think that he did not experience any serious problem, we proposed him to provide accomodation without any cost the next easter. We again propose him to come for free during easter time in our porperties as we recognize our mistake.
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LOCATION
GreeceAtticaKythiraPerlegkianika
NUMBER OF ROOMS
6
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