Xanterra has a monopoly on the facilities in Yellowstine national park, and all of them are way overpriced. The cabin #31 was clean and comfortable, but would never cost $200+ anywhere else. The dining hall was nearby, but the service was lacking. We did not have a reservation, but we arrived around 730PM. Even though I could see at least 4 empty tables, we had to wait 30 minutes to be seated. The food was decent, but a little expensive especially the appetizers.I would not brag about the speed of delivering the food. Be sure to get on the road like 7 am to avoid the crowds at the various sites.
Visited the hotel last weekend of October. Remodel rooms were nice, shower was nice. I like having coffee in the morning and they provide you plenty of it. Service was good to very good, not the best, but it was the last few days before they were scheduled to close. The heater is hard to get adjusted right but workable. Plan on going back either in spring or late fall. Roads were slick and icy in places but we saw lots of wildlife.
Ordinarily I’d have booked a hotel room with a view, but it was closed for remodelling, so we had a cabin. My expectations were not massively high but we were so pleasantly surprised. We were in a stand alone cabin at the edge, which meant it was lovely and quiet. There were elk grazing directly behind the cabin. We were able to park right outside We had 2 beds and a shower room/toilet. The room was modern, clean and comfortable, although I dislike the new xanterra waste system, which I guess is designed to be eco friendly. We did the cookout, so I can’t comment on the restaurant for dinner but we had breakfast. The buffet was a bit disappointing and the room lacked atmosphere, which is why this review is 4 star rather than 5. The cabin gets 5. When we returned to the cabin after our cookout it was dusk and the cabin looked really cosy…
We were there during an extremely cold part of October. The heat in the room could not maintain even 65 degrees and the bathroom was like an icebox. We finally put a towel at the open crack where the window met the sill in the bathroom but even that didn't help very much. This was an expensive room that had less advantages to many much less expensive in other facilities.
Stayed there recently while in the park and had a great stay. Newly remodeled hotel is beautiful. Our room was amazing also. Will stay again while in the park. The elk all over the grounds is a beautiful amenity also.