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The Gould Hotel

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The Gould Hotel
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301 Reviews from our TripAdvisor Community

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Showing 296: English reviews
Philadelphia, Pennsylvania
Reviewed 3 days ago NEWvia mobile

This is a beautiful hotel in a charming small town. Every staff person we talked to was very nice and helpful. The hotel was clean and well kept and the sheets and towels were a very nice quality. Those positive points are not enough for me to want to return, however. We stayed in a Queen room and it was...

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Thank Theresa P
Columbus, Ohio
Reviewed 2 weeks ago

We just returned from a wine-tasting weekend on Cayuga Lake and stayed at the Gould Hotel. The front desk process was quick and easy, and we were well-taken care of. Rooms were a nice size, towels and bed linens were a nice quality, as were the toiletries provided. The rooms have hardwood floors and flat-screen TVs. 4 of us were...

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Thank dawn h
A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

This is great hotel. Staff was friendly, rooms were clean and it's has really refreshing and cool interior design! The breakfast is just muffins and coffee but they have a full service restaurant for dinner and bar that were very good.

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Thank A TripAdvisor Member
Reviewed 2 weeks ago via mobile

The room I had was nice and spacious. The cost wasn't too much either. Its nothing special but it's was worth the $125 a night to lay my head. I'd just come from staying at the Fairmont in Toronto, which I felt, was just a hotel to extort as much money it possibly could from the people staying there (in...

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Thank Matthew C
Reviewed 3 weeks ago via mobile

My sister visits from Massachusetts every few months so I thought this would be quick because it's so close to my mothers home. I live 80 miles from this restaurant and have seen it change titles and hands a few times but have always given it a chance because it was from my original hometown. I went with my sister,two...

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1Thank Wilsonmaryann
Reviewed 4 weeks ago via mobile

An old hotel with charm, remodeled with contemporary appointments. Nice rooms, good staff, good location, parking in rear of hotel. Downside: slowest elevator on earth, weak shower pressure, breakfast is muffins and frozen bagels,. Overall a nice place to stay fair price, bar open until midnight, comfortable bed.

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Thank Wyatt134
Jerry A, General Manager at The Gould Hotel, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We are looking into ways to enhance our free continental breakfast. Again thank you for taking the time to share with us.

Weilheim, Germany
Reviewed 4 weeks ago

The rooms are not as spacious as the fotos may make you assume. The aircon is a noisy add-on device. Windows cannot be opened, not even an inch. Bed is comfortable. Room cleaning service did not happen on Monday Oct 31, maybe a Haloween hangover? Also the rest of the Hotel looked uncleaned that evening because I saw the same...

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Thank Uwe S
Jerry A, General Manager at The Gould Hotel, responded to this review

I just wanted to thank you so very much for taking the time to respond. I know that you are very busy but I cannot tell you how incredibly important your feedback is! I apologize that you were not extremely satisfied with your recent stay. We are always trying to grow as a team and provide our guests with superior...

Pewaukee, Wisconsin
Reviewed October 31, 2016

Stayed here for a night last weekend. Cute town, funky hotel. I loved the off-beat interior design of the hotel and the room. Staff was helpful and friendly. Room was not as clean as it should be. There white short animal fur all over the sofa at the end of the bed. When I mentioned this at the front desk...

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Thank Sail51
Jerry A, General Manager at The Gould Hotel, responded to this review

I just wanted to thank you so very much for taking the time to respond by posting your review on TripAdvisor. I know that you are very busy but I cannot tell you how incredibly important your feedback is! We are always trying to grow as a team and provide our guests with superior accommodations and services. It seems we...

Washington Township, New Jersey
Reviewed October 26, 2016

I read some of the reviews and was therefore a little hesitant in booking at this hotel. I found it to be nothing short of a wonderful stay. We were there for two nights. From the front desk personnel who checked us in to the waitress and staff in the dining room, we had nothing but a stupendous few days....

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Thank Juli R
Jerry A, General Manager at The Gould Hotel, responded to this review

Thank you so very much for your kind words. I will be sure to share this review with our team.

New Jersey
Reviewed October 25, 2016

We went to Seneca Falls for the historic value and found the Gould was the only hotel right in Seneca Falls. What a pleasant surprise! They have magically retained the integrity of the old Gould and successfully updated it with beautiful amenities such as a chandelier over every bed! Was told the owner's daughter-in-law is an interior designer and she...

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Thank Alliemac23
Jerry A, General Manager at The Gould Hotel, responded to this review

Thank you, we credit our success in the hospitality industry to providing the best possible products and service, as well as clean and comfortable accommodations. Again thank you!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about The Gould Hotel

Address: 108 Fall St, Seneca Falls, NY 13148-1472
Location: United States > New York > Finger Lakes > Seneca Falls
Price Range: $88 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Gould Hotel 3.5*
Number of rooms: 47
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Questions & Answers

Here's what travelers have asked, with answers from The Gould Hotel staff and other travelers.
2 questions
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Questions? Get answers from The Gould Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There are no real totally quiet rooms because it is either the street-junction side, or the parking lot with a noisy aircon.”
 of 5 bubbles UweS400, 4 weeks ago | Read review
“Not sure if it is loud, but the only views are facing the main strip. If not, we had a view of the parking lot/dumpster area.”
 of 5 bubbles BrittH890, Sep 16, 2016 | Read review
“Make sure you get room away from street”
 of 5 bubbles LennyBK, Aug 12, 2016 | Read review
“The handicapped room has a huge shower.”
 of 5 bubbles JoHopper, Jul 18, 2016 | Read review
“Ask about renovations - there was a temporary freezer for the restaurant outside that was very loud at night.”
 of 5 bubbles Packlighttravelright, Jun 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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