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The Cincinnatian Hotel, Curio Collection by Hilton

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Traveler (121)
Room & Suite (100)
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About

#29 of 49 hotels in Cincinnati
Location
4.4
Cleanliness
3.7
Service
3.6
Value
3.2
Welcome to The Cincinnatian Hotel, Curio Collection by Hilton, a gem of downtown since 1882. Formerly 'The Palace' and a landmark among the Historic Hotels of America, The Cincinnatian Hotel blends French Second Empire style with today's amenities for a unique stay in Cincinnati. Fountain Square is steps away and it's a quick walk to it all - the Duke Energy Convention Center, corporate offices, restaurants, museums, theaters and sports venues. Vintage elements like artwork, a grand marble staircase and soaring atrium showcase the hotel's rich history. Make your way to a stylishly renovated guest room featuring complimentary WiFi, a 50-inch TV and mini-refrigerator. Some rooms include a seating area and expanded bathroom with heated floors and a whirlpool tub, and suites offer a separate living area, wet bar, dining table and two bathrooms. Have breakfast made to order at our casual restaurant or take a meal to-go on your way out to meetings or sightseeing.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Paid private parking on-site
Wifi
Coffee shop
Restaurant
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:Book in Advance and Save up to 17%
3.5
399 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Cincinnatian Hotel, part of the Curio Collection by Hilton, presents a dichotomy in guest experiences. The establishment's historic charm and central location are frequently highlighted, offering easy access to local activities, yet the buzz of downtown can be a downside for some. Although the valet service receives accolades, overall service and room conditions draw criticism, with calls for better responsiveness and renovations. Despite a selection of amenities, including a fitness center, value for money is questioned by many travelers due to cleanliness concerns and unsatisfactory room maintenance.
Location
Central
Atmosphere
Tired
Rooms
Neglected
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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399Reviews11Q+A31Room tips
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Jessica T wrote a review Feb 25
1 contribution
Scam room was $425 a night no stand up shower or jetted tub like described or pictured outdated will never recommend or stay again no windows in room so no view of anything at all i could have got the hotel next door for 2 night for same price basically same rooms only reason I chose this hotel was for the bathroom/ tub and shower waste of $425 i would have paid maybe $200 $250 would have been reasonably o yea no hot water i seen it on the reviews about the hot water but still gave it a shot and got scammed literally definitely does not live up to a Hilton hotel
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: NO HOT WATER so don't think about going and having a nice hot shower
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Amr Baker, General Manager at The Cincinnatian Hotel, Curio Collection by Hilton
Responded yesterday
Dear guest, Please allow me to apologize for any inconvenience we may have caused you during your stay with us. I understand you felt over charged for the room and our job to make sure you have the highest level of satisfaction and experience. Please do not hesitate to reach out to me personally and I will be delighted to assist you in any way I can. Have a great day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sazzysue wrote a review Jul 2023
Midlothian, Virginia100 contributions13 helpful votes
Hotel's Favorite
Wonderful staff- from front desk, housekeeping, room service to the valet/door person- all were friendly, accommodating and welcoming. Stored our luggage since we arrived hours before check in and got us into our room before check in time.
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Amr Baker, General Manager at The Cincinnatian Hotel, Curio Collection by Hilton
Responded Jul 5, 2023
Thank you so much for your rating and feedback, we really appreciate it. Have a great day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sightsee589326 wrote a review Feb 20
1 contribution
They have amazing staffing and the coffee shop is wonderful. The people are so friendly. Everyone makes you feel so welcomed. I come in town one week a month for work and Mike H., a valet, welcomes me and is so warm and friendly. He helps get me inside and I know my car is being well taken care of. You must stay here!!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Amr Baker, General Manager at The Cincinnatian Hotel, Curio Collection by Hilton
Responded 4 days ago
Thank you so much for your rating and feedback, we really appreciate it and we delighted having you with us. Have an awesome day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marc T wrote a review Feb 7
Clearwater, Florida1 contribution
Mike Noe is always welcoming with a smile. He always takes great care of us and our vehicle! We stay at the Cincinnatian frequently and we always look forward to seeing Mike! I’ll leave review for this app as well. Why must a written review be 200 characters?? Maybe I want short and sweet.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Amr Baker, General Manager at The Cincinnatian Hotel, Curio Collection by Hilton
Responded 2 weeks ago
Thank you so much for your feedback and rating, we really appreciate it Have an excellent day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Flagurl wrote a review Feb 6
18 contributions4 helpful votes
Our first room was on the 3rd floor. It was very hot and we could not get the thermostat to work. Maintenance came up twice before moving us to a new room on the 6th floor. Just a tip for you when picking a room. Get one on the outside that has windows that face outside. If you do not, you will have a window that opens to the atrium and you can't really ever open the blind because everyone else can look in. This makes for a dark room. We were super happy when we were moved because the 6th floor seemed updated and the thermostat actually worked! Keep in mind this is an older hotel which has a charm but it is older.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Get a room that faces outside to the street and not the atrium.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Amr Baker, General Manager at The Cincinnatian Hotel, Curio Collection by Hilton
Responded 3 weeks ago
Dear Kathy, Thank you for your feedback and rating, we really appreciate it. I shared your valuable information with our maintenance team to ensure reviewing and revisiting all issues you have encountered. Please do not hesitate to reach if you like to discuss further. Have a great day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KatW wrote a review Feb 5
Birmingham, Alabama2 contributions
Warning warning warning -- unsafe parking situation!!!!! My daughter and fiancé just stayed here on January 26, 2024, for the purpose of my daughter's med school interviews. They parked in the deck closest to the hotel, which is also the deck to which hotel valets park guests' cars. (The hotel has no parking of its own -- this is a city deck, I believe, or privately owned.) Overnight a group of miscreants ransacked and smashed the windows out of my daughter's car and 20 plus other cars in the deck (including, as I understand it, cars parked there by the hotel valet) tore up the glove compartments and then, to compound their maliciousness, used the valet key in my daughter's glove box to turn on the car, leave it running all night to kill the battery. The parking attendant advised that this is not the first time this has happened recently — they knew about this situation and failed to warn my daughter and other guests. The hotel has refused to help, citing the "park at your own risk" sign. So... consider this the explicit warning the hotel should have given my daughter and other guests: Don’t stay at the hotel if you come with wheels and need to park. It is dangerous. What a terribly unwelcoming way for my family to be introduced to the city!!! And do better, Cincinnatian: Hire a security guard to keep your guests and their cars safe!!
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Amr Baker, General Manager at The Cincinnatian Hotel, Curio Collection by Hilton
Responded 3 weeks ago
Dear Katherine, Thank you for your feedback, I had a healthy conversation with you over the phone and I explained how the city is working on the parking situation and they taking it seriously to solve the issues that we have never witnessed before to that extreme. Unfortunately your daughter was our guest but she didn’t valet with us, therefore we were not be able to refund any amount related to the parking. Please do not hesitate to reach out to me and I will be delighted to assist you in anyway I can. Thanks again and have a great day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Danny S wrote a review Nov 2023
1 contribution1 helpful vote
Wow Mike was beyond accommodating! He was quick and timely. His attitude and personality was above and beyond. This man is great at his job. We need more valet drivers like Mike. #GetLikeMike.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Amr Baker, General Manager at The Cincinnatian Hotel, Curio Collection by Hilton
Responded Nov 30, 2023
Thanks so much for your rating and feedback, we really appreciate it. Definitely Mike is a great asset to the team. Have a great day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LouAnn H wrote a review Nov 2023
1 contribution
The best hotel stay I’ve had in years! Wonderful staff, room impeccably clean everyone offering assistance! Bar area relaxing and nice! Perfect location! Will stay at The Cincinnatian again!! Highly recommend!!
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Amr Baker, General Manager at The Cincinnatian Hotel, Curio Collection by Hilton
Responded Nov 27, 2023
Thank you so much for your feedback and rating, we were delighted to have you staying with us. In behalf of the entire team we appreciate it so much. Have a great day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kimberly M wrote a review Oct 2023
Morgantown, West Virginia54 contributions12 helpful votes
If you’re looking for a unique place to stay, the Cincinnatian is a great place. The historic building is lovely and the room was well appointed. The staff was very friendly and helpful. The valet parking was courteous and prompt. I’ll be back when visiting Cincinnati!
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Amr Baker, General Manager at The Cincinnatian Hotel, Curio Collection by Hilton
Responded Oct 31, 2023
Thank you so much for your feedback and rating, we really appreciate it. Have a great day.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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monkey wrote a review Oct 2023
Roswell, New Mexico1 contribution
Keierra and Josh at the front desk were extremely helpful and courteous! Great attitudes and customer service! The manager (who happened to walk in as the front desk attendants were helping me with a “problem” from the evening before) jumped right in and was extremely attentive and cordial. He then grabbed a luggage cart and started going from floor to floor loading and transporting our group’s luggage. Will definitely go back!
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Date of stay: October 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Amr Baker, General Manager at The Cincinnatian Hotel, Curio Collection by Hilton
Responded Oct 14, 2023
Thank you so much for your rating and feedback, we really appreciate it. We were delighted to have you and your group staying with us. Have an awesome day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$161 - $195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cincinnatian hotel cincinnati
LOCATION
United StatesOhioCincinnatiCentral Business District
NUMBER OF ROOMS
148
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE CINCINNATIAN HOTEL, CURIO COLLECTION BY HILTON $152 ($̶2̶0̶8̶) - Updated 2024 Prices & Reviews - Cincinnati, Ohio

Frequently Asked Questions about The Cincinnatian Hotel, Curio Collection by Hilton
Which popular attractions are close to The Cincinnatian Hotel, Curio Collection by Hilton?
Nearby attractions include Carew Tower (0.1 miles), Fountain Square (0.1 miles), and Aronoff Center for the Arts (0.1 miles).
What are some of the property amenities at The Cincinnatian Hotel, Curio Collection by Hilton?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Cincinnatian Hotel, Curio Collection by Hilton?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at The Cincinnatian Hotel, Curio Collection by Hilton?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Cincinnatian Hotel, Curio Collection by Hilton?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to The Cincinnatian Hotel, Curio Collection by Hilton?
Conveniently located restaurants include Sotto, Boca, and Jeff Ruby's Steakhouse, Cincinnati.
Are there opportunities to exercise at The Cincinnatian Hotel, Curio Collection by Hilton?
Yes, guests have access to a fitness center during their stay.
Is The Cincinnatian Hotel, Curio Collection by Hilton located near the city center?
Yes, it is 0.03 miles away from the center of Cincinnati.
Are any cleaning services offered at The Cincinnatian Hotel, Curio Collection by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Does The Cincinnatian Hotel, Curio Collection by Hilton offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Cincinnatian Hotel, Curio Collection by Hilton?
Many travelers enjoy visiting William Howard Taft National Historic Site (1.2 miles), MainStrasse Village (1.4 miles), and Harriet Beecher Stowe House (2.5 miles).