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All reviewstennis tournamentthe breakfast areaquiet locationvery nice place to stayspent one nightnext morningfree breakfastnice breakfastshort stayrecommend this hotelroom ratecomfortable bedice machineroom was largefront desk staffomeletproperty
Overall the hotel was slightly above average but would have expected more for $150 per night. We had about 8 families with us for a baseball tournament that stayed as well.
- Location was in close driving proximity to Meijer, Marco's pizza, various...More
Great hotel. A little “dated” but in great shape, clean and comfortable. The room was quite spacious. The bed was more than comfortable. Sheets were soft and plenty of variety of pillows.
As for price, I thought it was a little high priced for the...More
Thank Judy J
Response from broerik0, Director of Operations at Holiday Inn Express Cincinnati WestResponded March 20, 2018
Dear Judy J,
Thanks for your review of the Holiday Inn Express Cincinnati West. It is our goal to provide clean and comfortable accommodations along with superior service and feedback from our valued guests, like you, enable us to monitor our progress. We look forward...More
The room was dated (cigarette burns all over carpet), the WORST mattress I have slept on in a hotel room (I travel all over the world), hair dryer in room was held together with tape, fridge in room vibrates horribly against wood cabinet and our...More
Thank RJ N
Response from hiecw, General Manager at Holiday Inn Express Cincinnati WestResponded 3 weeks ago
Thank you for your candid review and for staying with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm sorry to learn you that we did not live up to your expectations and have...More
PROS; high hill top location so even at the 4th floor, it seems like you are on the 10th as you are looking down into the other buildings in the area. Plenty of parking, quiet room, ample sockets,timed lighted overhead heater in the bathroom, bath...More
Response from broerik0, Director of Operations at Holiday Inn Express Cincinnati WestResponded April 11, 2018
Thanks for your review of the Holiday Inn Express Cincinnati West. It is our goal to provide clean and comfortable accommodations along with superior service and feedback from our valued guests, like you, enable us to monitor our progress. Our location allows our...More
We have stayed at this hotel numerous times in the past 4 years. We checked in with Sandra at the front desk...prompt and very friendly service as usual. Our room was not quite as clean as usual. A few stains on the carpet, a little...More
1 Thank beachlady3
Response from IHGService, Guest Relations Manager at Holiday Inn Express Cincinnati WestResponded April 5, 2018
Thank you for taking the time to write a review about your stay with us. We certainly appreciate your perfect rating on our location. On the other hand, we are sorry to hear about the inadequate conditions of the rooms you were allocated,...More