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Holiday Inn Hotel & Suites Cincinnati-Eastgate

Certificate of Excellence
3.0 of 5
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4501 Eastgate Boulevard, Cincinnati, OH 45245
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Holiday Inn Hotel & Suites Cincinnati-Eastgate
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324 Reviews from our TripAdvisor Community

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Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

Was a very pleasant experience, the staff was awesome. Want to give a big Thank You to Server- Cindy and Hostess- Elaine, these ladies made our trip very comfortable, So Great Job Ladies. Keep it up, may see you soon.

Helpful?
Thank Vickie B
MCK_MGR, General Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Vickie B, Thank you for choosing to stay with us and for your feedback! We are happy to hear that our staff was able to make your stay a pleasant experience, in particular Cindy and Elaine! We thank you again, and we hope to see you again soon! More 

Amherst, Ohio
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a last minute decision by our Convention planners to book this hotel. What a surprise this hotel turned out to be. First rate, great service and one of the best that they have booked. I hope that they will return us to this site in the future.

Helpful?
Thank i4gotit2
MCK_MGR, General Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

i4gotit2, Thank you for choosing to stay with us and we are happy that your convention planners made a last minute decision to book your convention at the Holiday Inn & Suites Cincinnati-Eastgate! We are happy to hear that you experienced our wonderful service, and we hope they book our site again in the future! We thank you again, and... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Very nice, beautiful lobby, and great customer service. Very clean. Very inviting and affordable. Would definitely recommend. And would visit again without a doubt. Also has restaurant so you don't need to leave to eat!

Helpful?
Thank Samantha H
MCK_MGR, General Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Samantha H, Thank you for choosing to stay with us and for your feedback! We are happy to hear you enjoyed our beautiful lobby, great customer service, and restaurant all at an affordable price! We thank you again, and we hope to see you again soon! More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is one of the best hotel I've ever been to. Its clean nice environment, everyone speaks and have a great attitude. The rooms are nicely done everyday, bathroom is always restock. and I would like to personally thank, JONTEE, SHONDANE, TENISHA, for a great stay.

Helpful?
Thank Milford C
MCK_MGR, General Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Milford C, Thank you for choosing to stay with us, we are happy to hear this is one of the best hotel's that you have stayed at! We will be sure to pass on the praise to our wonderful associates! We thank you again, and hope to see you again soon! More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 3, 2016 via mobile

My husband and I came here for the weekend to go to a Bengals game.. we Love it here!! Everything is so clean and this hotel has everything needed to enjoy a great weekend getaway!! A jakuzzi, pool, bar, resturant, and a huge front lobby with a beautiful waterfall that has a cute little bridge.... the room was very nice,... More 

Helpful?
Thank Michelle T
MCK_MGR, General Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Michelle T, Thank you for choosing to stay with us during your trip to Cincinnati for the Bengals game! We are happy to hear you had a great experience, and to quote you, "we love it here!" We thank you again, and we hope to see you again soon! Who Dey! More 

Cedartown, Georgia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 2, 2016 via mobile

Please, if there is a charge for a pet, state the charge more obviously. They said that they were pet friendly so I thought we were good with the reservation until we got there. The up charge almost doubled the cost of the room.

Helpful?
Thank elburdet
MCK_MGR, General Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

elburdet, Thank you for choosing to stay with us, and we apologize for the inconvenience caused by the pet fee and lack of notification regarding it. We will look into the issue so our future guests are better informed about the fee. We apologize once again, and thank you for your feedback! More 

Wilmington, Ohio
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed January 1, 2016 via mobile

Don't let the dated exterior of this hotel fool you - the rooms are great! My family visited in early December for one night and had very few minor complaints. Nothing that would deter us from staying again. The first great thing we noted that we liked about the rooms was that they have power strips on the nightstands for... More 

Helpful?
Thank stephanieh31
MCK_MGR, General Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Stephanieh31, Thank you for choosing to stay with us and for your feedback! We are happy to hear you had an excellent stay with us, and enjoyed a variety of the hotel's many features! Hopefully next time you will be able to take advantage of some of the amenities you were not able to experience this time! We thank you... More 

Oxford, Ohio
Level Contributor
3 reviews
3 of 5 stars Reviewed January 1, 2016

The hotel staff was welcoming and helpful, and our room was great, as usual. We were here for the New Year's Eve party. We had such a good time last year and we were looking forward to this year's event. Some of the disappointments were: 1) Our party group of 15 couples had three tables reserved in the far back... More 

Helpful?
Thank Rusterholz2014
MCK_MGR, General Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Rusterholz2014, Thank you for choosing to attend the New Year's Eve event at Holiday Inn & Suites Cincinnati-Eastgate, and thank you for your feedback. We apologize for the disappointments you experienced, but will use your feedback to plan for a better next year. We thank you again, and we hope to see you again next year! More 

1 review
4 of 5 stars Reviewed January 1, 2016 via mobile

New Years party was a blast! Great time with good food and great friends and family! Carolyn was the best waitress and John fixed an awesome breakfast the next morning ...we'll have to do this again next year!

Helpful?
Thank Cindy B
MCK_MGR, General Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Cindy B, Thank you for choosing to spend your New Years Eve at the Holiday Inn & Suites Cincinnati-Eastgate, we are happy you enjoyed your time! We thank you for the kind comments regarding a couple of our exceptional associates, we will be sure to let them know! Thanks again, and we will see you next year for New Years... More 

Cleveland, Ohio
1 review
5 of 5 stars Reviewed December 17, 2015

I was leading a seminar at this hotel. Darin Jewell in banquets is AWESOME!! He anticipated my needs, made helpful adjustments and recommendations, and was always friendly. I would gladly visit this hotel in the future and enjoy the professionalism of their banquet staff.

Helpful?
Thank Keith N
MCK_MGR, General Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review

Keith N, Thank you for choosing to lead your seminar at our hotel, we are happy to hear you had a pleasant experience. Darin leads a great banquet operation, and we are happy to hear you were able to experience that during your seminar. We thank you again, and we hope to see you again soon! More 

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