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21c Museum Hotel Cincinnati

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21c Museum Hotel Cincinnati
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674 Reviews from our TripAdvisor Community

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Showing 668: English reviews
Cincinnati
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the first time I've stayed here - celebrating a birthday with sisters. The staff goes out of their way to make you feel welcome, special thanks to the night and morning manager on duty, she was excellent. The rooms were beautiful, if a bit small, but nicely decorated and fabulous bedding! Bathrooms were large and clean with really... More 

Helpful?
Thank mwagnerwoodshop
Michael D, General Manager at 21c Museum Hotel Cincinnati, responded to this review

Thank you! It means a lot to us that you took time to share such wonderful feedback, especially based on a wealth of experiences in our amazing downtown. Your comfort and delight are our top priorities and it does help us to know the ways in which we delighted and comforted you. The Cocktail Terrace is open a few more... More 

Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I really am glad that we stayed at this hotel but based on the reviews and hype of the 21c chain I was hoping for much more than we received. The room was clean, quiet and well appointed. I was not impressed with any one staff person. I would compare it to the same service that I get at a... More 

Helpful?
Thank ChrisMiss04
Michael D, General Manager at 21c Museum Hotel Cincinnati, responded to this review

Thank you for your feedback about your recent experience. I'm very sorry that we failed to meet your expectations; our goal, generally, is to knock your socks off and we clearly missed the mark during your stay. I would never want to chalk anything up to "just having an 'off' day" but I sincerely hope that was the case here.... More 

Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed 1 week ago

Upon checking in, the woman helping us, Anna, asked us why we were in Cincinnati. I told her the truth, that we were there for some medical tests on me the next day. She kept smiling, and asked, "Where are the tests?" I told her, and she kindly replied, "Well, I hope they go well, and that you get to... More 

Helpful?
Thank SRSmith3
Michael D, General Manager at 21c Museum Hotel Cincinnati, responded to this review

Your comments have made my week. As soon as you shared it with our front desk team, we shared it with all of our teammates. Your story is exactly what drives us all toward delivering service that elevates your experience and exceeds expectations. Anna embodies our spirit so beautifully and we deeply appreciate that you took time to recognize and... More 

Lausanne
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed for 6 nights in this hotel and overall had a great experience. The rooms aren't huge but they have true character, just like the rest of the building. The staff tries to be as helpful as possible and the location is excellent. The cafe on the ground floor is very good - special mention to the outstanding white... More 

Helpful?
1 Thank MrBro
Michael D, General Manager at 21c Museum Hotel Cincinnati, responded to this review

Thank you for sharing comments about your recent extended stay here. Your kind words remind us how well we did and how well we will do for the next guest and for your next stay. It's true that we are fortunate to be so well-located to more than the great coffee next door; our location draws guests we love to... More 

Louisville, Kentucky
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Went here for our Anniversary and wasn't disappointed. Great modern art and rooms with fun crazy accents. Fabulous location and the little roof top bar was a bonus. Special thanks to Craig the engineer at 21C who went out of his way to make our trip special!

Helpful?
Thank clayandkelly
Michael D, General Manager at 21c Museum Hotel Cincinnati, responded to this review

Thank you again for staying with us to celebrate your anniversary. It is our pleasure to be the location of (and sometimes the reason for) so many happy celebrations. We appreciate your comments and will pass along your thanks to Craig. We hope to welcome you again soon! More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I travel to Cincinnati for business every month or two, and try to stay at 21C whenever possible. The staff is beyond helpful - always courteous and accommodating. The rooms are lovely (I sleep SO WELL when I stay at 21C!) The space is fantastic, and the hotel restaurant Metropole has a vintage, cozy feel. The style of the hotel... More 

Helpful?
Thank Kevin H
Michael D, General Manager at 21c Museum Hotel Cincinnati, responded to this review

Hello Kevin, Thank you so much for taking time to share all the great feels. Your loyalty means the world to us and we are thrilled that you sound delighted with the service and accommodations (if the mattresses are the key to your great sleep, we do sell those!). We never tire of all the ways guests describe our style;... More 

San Juan, Puerto Rico
Level Contributor
242 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We first stayed in a 21C hotel in Lexington, Kentucky and we were hooked with the concept and the people just added to the great experience. It is a bonus to stay in a building that has been renovated so beautifully. The museum only adds to the experience. The staff is warm, friendly and extremely attentive to you. The modern... More 

Helpful?
Thank RusPat_704
Michael D, General Manager at 21c Museum Hotel Cincinnati, responded to this review

Thank you for staying with us. We are honored to have earned your thoughtful praise and loyalty, and are delighted to learn of the many things that contributed to the experience that inspired them. From our building's historic roots to the mission of our art museum to the organic and authentic hospitality that our teammates are congenitally prone to provide,... More 

Bedford Heights, Ohio
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Couldn't have asked for a better stay. Arrived early, but our room was waiting for us. The staff treated us like family, friendliness and eager to please went beyond anything I've experienced. Knowledge of the city (including traffic) was extraordinary.

Helpful?
Thank 897kathleenr
Michael D, General Manager at 21c Museum Hotel Cincinnati, responded to this review

Hello Kathleen, Thank you so much for the lovely comments about your recent stay here. We want all of our guests to feel like friends and family, welcome anytime and deserving of the best bed, food, chocolate, and directions that we can provide. We hope that if your travels bring you to Cincinnati again, we should have the pleasure of... More 

Seymour, Indiana
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Very nice modern facility. Close to all the activities in downtown Cincinnati. Hotel staff was outstanding! Everyone was so friendly and willing to go the first, second, and third mile to assist. Much appreciated and much enjoyed.

Helpful?
Thank Steve G
Michael D, General Manager at 21c Museum Hotel Cincinnati, responded to this review

Hello Steve, Extra miles are worth every step in our book, and our guests are worth every extra mile we can go. Thank you for your wonderful feedback; we are delighted that you enjoyed your stay and that we did so well for you. Cincinnati's fall calendar is full of more to do and new art is going into our... More 

Alameda, California
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at 21C for three nights and really enjoyed it. Overall, I highly recommend this hotel, but there are a few things I didnt love. Here are my likes and dislikes for this property: Likes: -The rooms are a good size, very clean and modernly furnished. -The air conditioning in the room worked really well. -Their toiletries are Malin... More 

Helpful?
Thank jilleandub
Michael D, General Manager at 21c Museum Hotel Cincinnati, responded to this review

I appreciate your thoughtful feedback about your recent stay here. I am delighted to hear about the great service you experienced and about all the details that made your list of likes; when seasoned with the things that make us 21c, this is the kind of stay we aim to deliver. I am sorry that shower head did not preform... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Spa
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located adjacent to the Lois and Richard Rosenthal Center for Contemporary Art and across the street from the Aronoff Center for the Arts, 21c Cincinnati works to foster the ongoing revival of Downtown Cincinnati and strengthen its role as a cultural destination. Working with the Cincinnati Center City Development Corporation (3CDC), 21c renovated the former Metropole Hotel and embraced the architecture of the historic landmark to create an exciting new space for guests to experience genuine hospitality, view cutting edge contemporary art, and enjoy culinary experiences that celebrates the region's sustainable producers. ... more   less 

Additional Information about 21c Museum Hotel Cincinnati

Address: 609 Walnut St, Cincinnati, OH 45202-2527
Location: United States > Ohio > Cincinnati > Central Business District
Price Range: $232 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — 21c Museum Hotel Cincinnati 4.5*
Number of rooms: 156
Reservation Options:
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Also Known As:
21c Museum Hotel Cincinnati Ohio
Hotel Style:
#1 Luxury Hotel in Cincinnati
#1 Business Hotel in Cincinnati
#2 Romantic Hotel in Cincinnati
#5 Family Hotel in Cincinnati
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