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21c Museum Hotel Cincinnati

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21c Museum Hotel Cincinnati
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661 Reviews from our TripAdvisor Community

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Showing 656: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW

My mom and I recently stayed at the 21C Hotel on a girls trip and had a great time! The room was very nice and we had a wonderful meal at the restaurant. The staff was really helpful and friendly. Would definitely recommend for a very cool place to stay!

Helpful?
Thank Peter and Kelly K
Columbus, Ohio
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Rooms are large, modern and clean. The bed was one of the most comfortable I have slept on. All of the staff was friendly, helpful and the service was excellent. Nice restaurants nearby, as well as Metropole in the hotel and the rooftop bar. Awesome artwork in the hotel and Contemporary Art Center next door was great. Love the yellow... More 

Helpful?
Thank geebs2016
Exton, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Excellent. Large, clean, spacious room. Comfortable bed. Quiet. Close to all downtown services. Great pubs and restaurants nearby. Rooftop bar is a great experience. Excellent service - From front desk to valet to room service. Special thanks to Anna!! I forgot an item, when I explained - Anna responded immediately- very impressive...... Anna made my request seem like 'standard operating... More 

Helpful?
Thank Mark W
Michael D, General Manager at 21c Museum Hotel Cincinnati, responded to this review

Hello Mark, Thank you so much for your comments about your outstanding experience here. Saying "YES" is, in fact, our standard operating procedure, and Anna was just doing her job. We were thrilled to read all of the details—from our location to the comfort of your room to the Cocktail Terrace—that impressed you, and knowing that the service was worth... More 

Madison, Wisconsin
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Very quiet and comfortable rooms. Very spacious, clean rooms. Bed was very comfortable. Big spaces. Service was excellent. Hotel has a wonderful art gallery that is a must see. Unfortunately the roof deck wasn't open due to weather but will have to go back.

Helpful?
Thank barbara w
Michael D, General Manager at 21c Museum Hotel Cincinnati, responded to this review

Hello Barbara, Thank you so much for the kind words about your recent stay here. We are sorry that our troublesome weather kept you away from the Cocktail Terrace. Terrace season will ideally last into mid-October so we hope that you have another chance to enjoy one of our crafty cocktails with a view very soon. We look forward to... More 

Cincinnati, Ohio
Level Contributor
83 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I love this hotel - from the art exhibit in the Lobby and Second floor, to the rooms - everything is a beautiful mix of historic and modern. The beds are comfy, the bathrooms spacious (even in the basic room), and the details are all thought about. Loved the bath products and the turn down chocolates. This hotel has everything... More 

Helpful?
1 Thank Ingrid J
Michael D, General Manager at 21c Museum Hotel Cincinnati, responded to this review

Hello Ingrid, We truly enjoy reading reviews that give us a guest's perspective of the possibilities downtown Cincinnati offers during their stay here. It means the world to us that you enjoyed where you stayed as much as you enjoyed the best neighbors any hotel could hope to have. Blending a building's historic features and contemporary art and design is... More 

Houston
Level Contributor
10 reviews
5 of 5 stars Reviewed 1 week ago

Amazing experience from beginning to end. Fantastic front door staff and valet. Check-in was a breeze. I found myself slowing down as I walk amongst the well curated art. Enjoyed a proper espresso right next door at the CAC or a leisurely dinner at Metropole. My only regret is I could not stay longer. I will look forward to my... More 

Helpful?
Thank Diane A
Michael D, General Manager at 21c Museum Hotel Cincinnati, responded to this review

Hello Diane, Thank you for your thoughtful feedback. We love that you were able to take some time to take in the art as well as enjoy a meal at the restaurant. We, too, regret that you could not stay longer but we are delighted that you plan to stay with us again. More 

Columbus, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

Upon arriving late with 2 exhausted kids and not knowing what kind of room we would receive booking through a 3rd party, we were greeted warmly and offered warm cookies and milk for the kids. Huge bonus. Then the amazing girl behind the check in went above and beyond to put us in a room that would fit our family... More 

Helpful?
Thank eberner45
Michael D, General Manager at 21c Museum Hotel Cincinnati, responded to this review

Families give us an opportunity to connect at many levels and deliver a hospitality experience unlike any other. We truly appreciate your feedback about your encounters with our teammates: we will be sharing it to remind everyone here what our efforts mean to you, our guests, the most important part of our job. Thank you! We are thrilled that you... More 

Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Fabulous and fun hotel with terrific vibe. Rooms are large, modern, comfortable and quite luxurious . The staff is young and cool and accommodating The spa is luxurious and I had Cheryl who was very accomplished. The spa space and equipment and decor was top notch Will make this my go to cincy hotel.

Helpful?
Thank Bradley S
Michael D, General Manager at 21c Museum Hotel Cincinnati, responded to this review

Thank you for sharing your experiences here. We are delighted to read all the ways in which you enjoyed your stay, and we will be sure to pass along your kind words to the Spa team. We are honored to have earned your loyalty and we look forward to welcoming you again! More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago via mobile

The room was nice, we've stayed in much nicer. The art is OK, we thought there would more. Some of the staff were very friendly, others were snobbish. Metropole has excellent food, but is really loud. The employees are mostly young people, wearing jeans and nose rings, not what you expect at a $300/night hotel.

Helpful?
Thank Brent R
Michael D, General Manager at 21c Museum Hotel Cincinnati, responded to this review

Hello Brent, Thank you for your invaluable feedback. We strive to deliver an uniquely authentic hospitality experience, one of the reasons our teammates are encouraged to self-express in their attire. And while it sounds as if you enjoyed your stay, I was disappointed that we didn't "knock your socks off". I realize that you probably encountered that phrase at least... More 

Columbus, Ohio, United States
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

A much needed weekend get away. The room was smaller than the previous stay. However, it was still a nice room. The view was not the best. It looked out at the back of the hotel and other buildings. Suggest asking for a street view. Despite asking for another blanket, one was not provided for us. The housekeeping staff left... More 

Helpful?
Thank larkyhow
Michael D, General Manager at 21c Museum Hotel Cincinnati, responded to this review

We are happy to read about your amazing spa experience (it's got me thinking that I should book an appointment soon), but we are disappointed to know that we failed to meet your expectations—and ours. We will share your experience with our team to identify ways to avoid the issues you had with housekeeping and your blanket request. Our great... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Spa
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located adjacent to the Lois and Richard Rosenthal Center for Contemporary Art and across the street from the Aronoff Center for the Arts, 21c Cincinnati works to foster the ongoing revival of Downtown Cincinnati and strengthen its role as a cultural destination. Working with the Cincinnati Center City Development Corporation (3CDC), 21c renovated the former Metropole Hotel and embraced the architecture of the historic landmark to create an exciting new space for guests to experience genuine hospitality, view cutting edge contemporary art, and enjoy culinary experiences that celebrates the region's sustainable producers. ... more   less 

Additional Information about 21c Museum Hotel Cincinnati

Address: 609 Walnut St, Cincinnati, OH 45202-2527
Location: United States > Ohio > Cincinnati > Central Business District
Price Range: $233 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — 21c Museum Hotel Cincinnati 4.5*
Number of rooms: 156
Reservation Options:
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Also Known As:
21c Museum Hotel Cincinnati Ohio
Hotel Style:
#1 Business Hotel in Cincinnati
#1 Luxury Hotel in Cincinnati
#2 Romantic Hotel in Cincinnati
#5 Family Hotel in Cincinnati
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